You got a 10 survey today Call under 3 min Passcode reset Client has a Rewards Savings account Laughed with the client Zelle Card reissue Set up Autopay Call under 6 min Do Superman pose for 1 min straight Call under 4 min Made an angry client happy by the end Client said they were transferred multiple times Refund Tool Give a teammate a compliment Sent out self- service email Stand up and stretch Pulled up Sol Cen for past 4 calls Tracked at least 3 complaints High five'd Joe Call under 5 min Used OBO Client said "sounds great!" Typed something in the floor chat Used empathy phrase at end Transferred a call under 2 min Client lives in AZ Client's name starts with "F" Used reassurance phrase You got a 10 survey today Call under 3 min Passcode reset Client has a Rewards Savings account Laughed with the client Zelle Card reissue Set up Autopay Call under 6 min Do Superman pose for 1 min straight Call under 4 min Made an angry client happy by the end Client said they were transferred multiple times Refund Tool Give a teammate a compliment Sent out self- service email Stand up and stretch Pulled up Sol Cen for past 4 calls Tracked at least 3 complaints High five'd Joe Call under 5 min Used OBO Client said "sounds great!" Typed something in the floor chat Used empathy phrase at end Transferred a call under 2 min Client lives in AZ Client's name starts with "F" Used reassurance phrase
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You got a 10 survey today
Call under 3 min
Passcode reset
Client has a Rewards Savings account
Laughed with the client
Zelle
Card reissue
Set up Autopay
Call under 6 min
Do Superman pose for 1 min straight
Call under 4 min
Made an angry client happy by the end
Client said they were transferred multiple times
Refund Tool
Give a teammate a compliment
Sent out self-service email
Stand up and stretch
Pulled up Sol Cen for past 4 calls
Tracked at least 3 complaints
High five'd Joe
Call under 5 min
Used OBO
Client said "sounds great!"
Typed something in the floor chat
Used empathy phrase at end
Transferred a call under 2 min
Client lives in AZ
Client's name starts with "F"
Used reassurance phrase