Sent outself-serviceemailPulled upSol Cenfor past 4callsYou got a10 surveytodayCallunder 5minCardreissueClientlives inAZZelleClient said"soundsgreat!"Client'snamestarts with"F"Transferreda call under2 minPasscoderesetClient saidthey weretransferredmultipletimesClient hasa RewardsSavingsaccountTypedsomethingin the floorchatHighfive'dJoeStandup andstretchSet upAutopayRefundToolMade anangry clienthappy bythe endTracked atleast 3complaintsCallunder 4minCallunder 3minUsedempathyphrase atendDoSupermanpose for 1min straightUsedOBOUsedreassurancephraseLaughedwith theclientGive ateammateacomplimentCallunder 6minSent outself-serviceemailPulled upSol Cenfor past 4callsYou got a10 surveytodayCallunder 5minCardreissueClientlives inAZZelleClient said"soundsgreat!"Client'snamestarts with"F"Transferreda call under2 minPasscoderesetClient saidthey weretransferredmultipletimesClient hasa RewardsSavingsaccountTypedsomethingin the floorchatHighfive'dJoeStandup andstretchSet upAutopayRefundToolMade anangry clienthappy bythe endTracked atleast 3complaintsCallunder 4minCallunder 3minUsedempathyphrase atendDoSupermanpose for 1min straightUsedOBOUsedreassurancephraseLaughedwith theclientGive ateammateacomplimentCallunder 6min

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent out self-service email
  2. Pulled up Sol Cen for past 4 calls
  3. You got a 10 survey today
  4. Call under 5 min
  5. Card reissue
  6. Client lives in AZ
  7. Zelle
  8. Client said "sounds great!"
  9. Client's name starts with "F"
  10. Transferred a call under 2 min
  11. Passcode reset
  12. Client said they were transferred multiple times
  13. Client has a Rewards Savings account
  14. Typed something in the floor chat
  15. High five'd Joe
  16. Stand up and stretch
  17. Set up Autopay
  18. Refund Tool
  19. Made an angry client happy by the end
  20. Tracked at least 3 complaints
  21. Call under 4 min
  22. Call under 3 min
  23. Used empathy phrase at end
  24. Do Superman pose for 1 min straight
  25. Used OBO
  26. Used reassurance phrase
  27. Laughed with the client
  28. Give a teammate a compliment
  29. Call under 6 min