Client saidthey weretransferredmultipletimesZelleCallunder 4minSent outself-serviceemailGive ateammateacomplimentTransferreda call under2 minClient hasa RewardsSavingsaccountUsedempathyphrase atendCallunder 6minCallunder 5minHighfive'dJoeUsedreassurancephraseCardreissueClientlives inAZMade anangry clienthappy bythe endRefundToolDoSupermanpose for 1min straightClient'snamestarts with"F"Callunder 3minTracked atleast 3complaintsStandup andstretchUsedOBOClient said"soundsgreat!"Typedsomethingin the floorchatPulled upSol Cenfor past 4callsPasscoderesetLaughedwith theclientYou got a10 surveytodaySet upAutopayClient saidthey weretransferredmultipletimesZelleCallunder 4minSent outself-serviceemailGive ateammateacomplimentTransferreda call under2 minClient hasa RewardsSavingsaccountUsedempathyphrase atendCallunder 6minCallunder 5minHighfive'dJoeUsedreassurancephraseCardreissueClientlives inAZMade anangry clienthappy bythe endRefundToolDoSupermanpose for 1min straightClient'snamestarts with"F"Callunder 3minTracked atleast 3complaintsStandup andstretchUsedOBOClient said"soundsgreat!"Typedsomethingin the floorchatPulled upSol Cenfor past 4callsPasscoderesetLaughedwith theclientYou got a10 surveytodaySet upAutopay

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client said they were transferred multiple times
  2. Zelle
  3. Call under 4 min
  4. Sent out self-service email
  5. Give a teammate a compliment
  6. Transferred a call under 2 min
  7. Client has a Rewards Savings account
  8. Used empathy phrase at end
  9. Call under 6 min
  10. Call under 5 min
  11. High five'd Joe
  12. Used reassurance phrase
  13. Card reissue
  14. Client lives in AZ
  15. Made an angry client happy by the end
  16. Refund Tool
  17. Do Superman pose for 1 min straight
  18. Client's name starts with "F"
  19. Call under 3 min
  20. Tracked at least 3 complaints
  21. Stand up and stretch
  22. Used OBO
  23. Client said "sounds great!"
  24. Typed something in the floor chat
  25. Pulled up Sol Cen for past 4 calls
  26. Passcode reset
  27. Laughed with the client
  28. You got a 10 survey today
  29. Set up Autopay