UsedreassurancephraseGive ateammateacomplimentTracked atleast 3complaintsCallunder 3minClient'snamestarts with"F"CardreissueTypedsomethingin the floorchatUsedempathyphrase atendClient said"soundsgreat!"Made anangry clienthappy bythe endClientlives inAZHighfive'dJoePasscoderesetZelleClient saidthey weretransferredmultipletimesRefundToolYou got a10 surveytodayCallunder 4minTransferreda call under2 minStandup andstretchDoSupermanpose for 1min straightSent outself-serviceemailCallunder 6minCallunder 5minSet upAutopayLaughedwith theclientClient hasa RewardsSavingsaccountUsedOBOPulled upSol Cenfor past 4callsUsedreassurancephraseGive ateammateacomplimentTracked atleast 3complaintsCallunder 3minClient'snamestarts with"F"CardreissueTypedsomethingin the floorchatUsedempathyphrase atendClient said"soundsgreat!"Made anangry clienthappy bythe endClientlives inAZHighfive'dJoePasscoderesetZelleClient saidthey weretransferredmultipletimesRefundToolYou got a10 surveytodayCallunder 4minTransferreda call under2 minStandup andstretchDoSupermanpose for 1min straightSent outself-serviceemailCallunder 6minCallunder 5minSet upAutopayLaughedwith theclientClient hasa RewardsSavingsaccountUsedOBOPulled upSol Cenfor past 4calls

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used reassurance phrase
  2. Give a teammate a compliment
  3. Tracked at least 3 complaints
  4. Call under 3 min
  5. Client's name starts with "F"
  6. Card reissue
  7. Typed something in the floor chat
  8. Used empathy phrase at end
  9. Client said "sounds great!"
  10. Made an angry client happy by the end
  11. Client lives in AZ
  12. High five'd Joe
  13. Passcode reset
  14. Zelle
  15. Client said they were transferred multiple times
  16. Refund Tool
  17. You got a 10 survey today
  18. Call under 4 min
  19. Transferred a call under 2 min
  20. Stand up and stretch
  21. Do Superman pose for 1 min straight
  22. Sent out self-service email
  23. Call under 6 min
  24. Call under 5 min
  25. Set up Autopay
  26. Laughed with the client
  27. Client has a Rewards Savings account
  28. Used OBO
  29. Pulled up Sol Cen for past 4 calls