Usedempathyphrase atendMade anangry clienthappy bythe endGive ateammateacomplimentTracked atleast 3complaintsZelleClient saidthey weretransferredmultipletimesClient hasa RewardsSavingsaccountHighfive'dJoeCallunder 3minClientlives inAZTransferreda call under2 minCardreissueClient'snamestarts with"F"Set upAutopaySent outself-serviceemailRefundToolUsedreassurancephraseClient said"soundsgreat!"DoSupermanpose for 1min straightYou got a10 surveytodayPasscoderesetStandup andstretchUsedOBOCallunder 5minPulled upSol Cenfor past 4callsCallunder 4minTypedsomethingin the floorchatLaughedwith theclientCallunder 6minUsedempathyphrase atendMade anangry clienthappy bythe endGive ateammateacomplimentTracked atleast 3complaintsZelleClient saidthey weretransferredmultipletimesClient hasa RewardsSavingsaccountHighfive'dJoeCallunder 3minClientlives inAZTransferreda call under2 minCardreissueClient'snamestarts with"F"Set upAutopaySent outself-serviceemailRefundToolUsedreassurancephraseClient said"soundsgreat!"DoSupermanpose for 1min straightYou got a10 surveytodayPasscoderesetStandup andstretchUsedOBOCallunder 5minPulled upSol Cenfor past 4callsCallunder 4minTypedsomethingin the floorchatLaughedwith theclientCallunder 6min

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used empathy phrase at end
  2. Made an angry client happy by the end
  3. Give a teammate a compliment
  4. Tracked at least 3 complaints
  5. Zelle
  6. Client said they were transferred multiple times
  7. Client has a Rewards Savings account
  8. High five'd Joe
  9. Call under 3 min
  10. Client lives in AZ
  11. Transferred a call under 2 min
  12. Card reissue
  13. Client's name starts with "F"
  14. Set up Autopay
  15. Sent out self-service email
  16. Refund Tool
  17. Used reassurance phrase
  18. Client said "sounds great!"
  19. Do Superman pose for 1 min straight
  20. You got a 10 survey today
  21. Passcode reset
  22. Stand up and stretch
  23. Used OBO
  24. Call under 5 min
  25. Pulled up Sol Cen for past 4 calls
  26. Call under 4 min
  27. Typed something in the floor chat
  28. Laughed with the client
  29. Call under 6 min