Client said"soundsgreat!"DoSupermanpose for 1min straightPasscoderesetClientlives inAZLaughedwith theclientMade anangry clienthappy bythe endCallunder 3minUsedreassurancephraseCallunder 6minClient hasa RewardsSavingsaccountCallunder 5minPulled upSol Cenfor past 4callsZelleHighfive'dJoeTransferreda call under2 minClient saidthey weretransferredmultipletimesTypedsomethingin the floorchatYou got a10 surveytodayCardreissueSet upAutopayStandup andstretchGive ateammateacomplimentSent outself-serviceemailRefundToolCallunder 4minClient'snamestarts with"F"Tracked atleast 3complaintsUsedempathyphrase atendUsedOBOClient said"soundsgreat!"DoSupermanpose for 1min straightPasscoderesetClientlives inAZLaughedwith theclientMade anangry clienthappy bythe endCallunder 3minUsedreassurancephraseCallunder 6minClient hasa RewardsSavingsaccountCallunder 5minPulled upSol Cenfor past 4callsZelleHighfive'dJoeTransferreda call under2 minClient saidthey weretransferredmultipletimesTypedsomethingin the floorchatYou got a10 surveytodayCardreissueSet upAutopayStandup andstretchGive ateammateacomplimentSent outself-serviceemailRefundToolCallunder 4minClient'snamestarts with"F"Tracked atleast 3complaintsUsedempathyphrase atendUsedOBO

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client said "sounds great!"
  2. Do Superman pose for 1 min straight
  3. Passcode reset
  4. Client lives in AZ
  5. Laughed with the client
  6. Made an angry client happy by the end
  7. Call under 3 min
  8. Used reassurance phrase
  9. Call under 6 min
  10. Client has a Rewards Savings account
  11. Call under 5 min
  12. Pulled up Sol Cen for past 4 calls
  13. Zelle
  14. High five'd Joe
  15. Transferred a call under 2 min
  16. Client said they were transferred multiple times
  17. Typed something in the floor chat
  18. You got a 10 survey today
  19. Card reissue
  20. Set up Autopay
  21. Stand up and stretch
  22. Give a teammate a compliment
  23. Sent out self-service email
  24. Refund Tool
  25. Call under 4 min
  26. Client's name starts with "F"
  27. Tracked at least 3 complaints
  28. Used empathy phrase at end
  29. Used OBO