Typedsomethingin the floorchatMade anangry clienthappy bythe endTransferreda call under2 minZelleCallunder 5minDoSupermanpose for 1min straightCallunder 6minSet upAutopayCardreissueSent outself-serviceemailClient said"soundsgreat!"Client hasa RewardsSavingsaccountPulled upSol Cenfor past 4callsRefundToolHighfive'dJoeLaughedwith theclientCallunder 3minGive ateammateacomplimentClient saidthey weretransferredmultipletimesYou got a10 surveytodayStandup andstretchClient'snamestarts with"F"UsedreassurancephraseClientlives inAZTracked atleast 3complaintsCallunder 4minUsedempathyphrase atendPasscoderesetUsedOBOTypedsomethingin the floorchatMade anangry clienthappy bythe endTransferreda call under2 minZelleCallunder 5minDoSupermanpose for 1min straightCallunder 6minSet upAutopayCardreissueSent outself-serviceemailClient said"soundsgreat!"Client hasa RewardsSavingsaccountPulled upSol Cenfor past 4callsRefundToolHighfive'dJoeLaughedwith theclientCallunder 3minGive ateammateacomplimentClient saidthey weretransferredmultipletimesYou got a10 surveytodayStandup andstretchClient'snamestarts with"F"UsedreassurancephraseClientlives inAZTracked atleast 3complaintsCallunder 4minUsedempathyphrase atendPasscoderesetUsedOBO

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Typed something in the floor chat
  2. Made an angry client happy by the end
  3. Transferred a call under 2 min
  4. Zelle
  5. Call under 5 min
  6. Do Superman pose for 1 min straight
  7. Call under 6 min
  8. Set up Autopay
  9. Card reissue
  10. Sent out self-service email
  11. Client said "sounds great!"
  12. Client has a Rewards Savings account
  13. Pulled up Sol Cen for past 4 calls
  14. Refund Tool
  15. High five'd Joe
  16. Laughed with the client
  17. Call under 3 min
  18. Give a teammate a compliment
  19. Client said they were transferred multiple times
  20. You got a 10 survey today
  21. Stand up and stretch
  22. Client's name starts with "F"
  23. Used reassurance phrase
  24. Client lives in AZ
  25. Tracked at least 3 complaints
  26. Call under 4 min
  27. Used empathy phrase at end
  28. Passcode reset
  29. Used OBO