Callunder 3minLaughedwith theclientMade anangry clienthappy bythe endGive ateammateacomplimentStandup andstretchTypedsomethingin the floorchatZellePasscoderesetRefundToolPulled upSol Cenfor past 4callsClient'snamestarts with"F"Client saidthey weretransferredmultipletimesTransferreda call under2 minUsedempathyphrase atendSet upAutopayUsedOBOTracked atleast 3complaintsCallunder 5minCallunder 4minClient said"soundsgreat!"DoSupermanpose for 1min straightCardreissueUsedreassurancephraseHighfive'dJoeYou got a10 surveytodaySent outself-serviceemailCallunder 6minClient hasa RewardsSavingsaccountClientlives inAZCallunder 3minLaughedwith theclientMade anangry clienthappy bythe endGive ateammateacomplimentStandup andstretchTypedsomethingin the floorchatZellePasscoderesetRefundToolPulled upSol Cenfor past 4callsClient'snamestarts with"F"Client saidthey weretransferredmultipletimesTransferreda call under2 minUsedempathyphrase atendSet upAutopayUsedOBOTracked atleast 3complaintsCallunder 5minCallunder 4minClient said"soundsgreat!"DoSupermanpose for 1min straightCardreissueUsedreassurancephraseHighfive'dJoeYou got a10 surveytodaySent outself-serviceemailCallunder 6minClient hasa RewardsSavingsaccountClientlives inAZ

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call under 3 min
  2. Laughed with the client
  3. Made an angry client happy by the end
  4. Give a teammate a compliment
  5. Stand up and stretch
  6. Typed something in the floor chat
  7. Zelle
  8. Passcode reset
  9. Refund Tool
  10. Pulled up Sol Cen for past 4 calls
  11. Client's name starts with "F"
  12. Client said they were transferred multiple times
  13. Transferred a call under 2 min
  14. Used empathy phrase at end
  15. Set up Autopay
  16. Used OBO
  17. Tracked at least 3 complaints
  18. Call under 5 min
  19. Call under 4 min
  20. Client said "sounds great!"
  21. Do Superman pose for 1 min straight
  22. Card reissue
  23. Used reassurance phrase
  24. High five'd Joe
  25. You got a 10 survey today
  26. Sent out self-service email
  27. Call under 6 min
  28. Client has a Rewards Savings account
  29. Client lives in AZ