Client has a Rewards Savings account Used OBO Card reissue Give a teammate a compliment Zelle Made an angry client happy by the end Call under 3 min Pulled up Sol Cen for past 4 calls Sent out self- service email Laughed with the client Stand up and stretch Transferred a call under 2 min High five'd Joe Passcode reset Client said "sounds great!" Client's name starts with "F" Set up Autopay Refund Tool Call under 6 min Used empathy phrase at end Tracked at least 3 complaints Call under 5 min Client lives in AZ Used reassurance phrase Client said they were transferred multiple times Call under 4 min Do Superman pose for 1 min straight Typed something in the floor chat You got a 10 survey today Client has a Rewards Savings account Used OBO Card reissue Give a teammate a compliment Zelle Made an angry client happy by the end Call under 3 min Pulled up Sol Cen for past 4 calls Sent out self- service email Laughed with the client Stand up and stretch Transferred a call under 2 min High five'd Joe Passcode reset Client said "sounds great!" Client's name starts with "F" Set up Autopay Refund Tool Call under 6 min Used empathy phrase at end Tracked at least 3 complaints Call under 5 min Client lives in AZ Used reassurance phrase Client said they were transferred multiple times Call under 4 min Do Superman pose for 1 min straight Typed something in the floor chat You got a 10 survey today
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client has a Rewards Savings account
Used OBO
Card reissue
Give a teammate a compliment
Zelle
Made an angry client happy by the end
Call under 3 min
Pulled up Sol Cen for past 4 calls
Sent out self-service email
Laughed with the client
Stand up and stretch
Transferred a call under 2 min
High five'd Joe
Passcode reset
Client said "sounds great!"
Client's name starts with "F"
Set up Autopay
Refund Tool
Call under 6 min
Used empathy phrase at end
Tracked at least 3 complaints
Call under 5 min
Client lives in AZ
Used reassurance phrase
Client said they were transferred multiple times
Call under 4 min
Do Superman pose for 1 min straight
Typed something in the floor chat
You got a 10 survey today