Callunder 3minHighfive'dJoeRefundToolClientlives inAZUsedreassurancephraseZelleCallunder 4minUsedOBOTracked atleast 3complaintsCardreissuePulled upSol Cenfor past 4callsDoSupermanpose for 1min straightGive ateammateacomplimentTypedsomethingin the floorchatCallunder 6minTransferreda call under2 minLaughedwith theclientSet upAutopayUsedempathyphrase atendClient'snamestarts with"F"You got a10 surveytodaySent outself-serviceemailClient hasa RewardsSavingsaccountClient saidthey weretransferredmultipletimesPasscoderesetMade anangry clienthappy bythe endStandup andstretchClient said"soundsgreat!"Callunder 5minCallunder 3minHighfive'dJoeRefundToolClientlives inAZUsedreassurancephraseZelleCallunder 4minUsedOBOTracked atleast 3complaintsCardreissuePulled upSol Cenfor past 4callsDoSupermanpose for 1min straightGive ateammateacomplimentTypedsomethingin the floorchatCallunder 6minTransferreda call under2 minLaughedwith theclientSet upAutopayUsedempathyphrase atendClient'snamestarts with"F"You got a10 surveytodaySent outself-serviceemailClient hasa RewardsSavingsaccountClient saidthey weretransferredmultipletimesPasscoderesetMade anangry clienthappy bythe endStandup andstretchClient said"soundsgreat!"Callunder 5min

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call under 3 min
  2. High five'd Joe
  3. Refund Tool
  4. Client lives in AZ
  5. Used reassurance phrase
  6. Zelle
  7. Call under 4 min
  8. Used OBO
  9. Tracked at least 3 complaints
  10. Card reissue
  11. Pulled up Sol Cen for past 4 calls
  12. Do Superman pose for 1 min straight
  13. Give a teammate a compliment
  14. Typed something in the floor chat
  15. Call under 6 min
  16. Transferred a call under 2 min
  17. Laughed with the client
  18. Set up Autopay
  19. Used empathy phrase at end
  20. Client's name starts with "F"
  21. You got a 10 survey today
  22. Sent out self-service email
  23. Client has a Rewards Savings account
  24. Client said they were transferred multiple times
  25. Passcode reset
  26. Made an angry client happy by the end
  27. Stand up and stretch
  28. Client said "sounds great!"
  29. Call under 5 min