Client hasa RewardsSavingsaccountUsedOBOCardreissueGive ateammateacomplimentZelleMade anangry clienthappy bythe endCallunder 3minPulled upSol Cenfor past 4callsSent outself-serviceemailLaughedwith theclientStandup andstretchTransferreda call under2 minHighfive'dJoePasscoderesetClient said"soundsgreat!"Client'snamestarts with"F"Set upAutopayRefundToolCallunder 6minUsedempathyphrase atendTracked atleast 3complaintsCallunder 5minClientlives inAZUsedreassurancephraseClient saidthey weretransferredmultipletimesCallunder 4minDoSupermanpose for 1min straightTypedsomethingin the floorchatYou got a10 surveytodayClient hasa RewardsSavingsaccountUsedOBOCardreissueGive ateammateacomplimentZelleMade anangry clienthappy bythe endCallunder 3minPulled upSol Cenfor past 4callsSent outself-serviceemailLaughedwith theclientStandup andstretchTransferreda call under2 minHighfive'dJoePasscoderesetClient said"soundsgreat!"Client'snamestarts with"F"Set upAutopayRefundToolCallunder 6minUsedempathyphrase atendTracked atleast 3complaintsCallunder 5minClientlives inAZUsedreassurancephraseClient saidthey weretransferredmultipletimesCallunder 4minDoSupermanpose for 1min straightTypedsomethingin the floorchatYou got a10 surveytoday

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client has a Rewards Savings account
  2. Used OBO
  3. Card reissue
  4. Give a teammate a compliment
  5. Zelle
  6. Made an angry client happy by the end
  7. Call under 3 min
  8. Pulled up Sol Cen for past 4 calls
  9. Sent out self-service email
  10. Laughed with the client
  11. Stand up and stretch
  12. Transferred a call under 2 min
  13. High five'd Joe
  14. Passcode reset
  15. Client said "sounds great!"
  16. Client's name starts with "F"
  17. Set up Autopay
  18. Refund Tool
  19. Call under 6 min
  20. Used empathy phrase at end
  21. Tracked at least 3 complaints
  22. Call under 5 min
  23. Client lives in AZ
  24. Used reassurance phrase
  25. Client said they were transferred multiple times
  26. Call under 4 min
  27. Do Superman pose for 1 min straight
  28. Typed something in the floor chat
  29. You got a 10 survey today