PasscoderesetCallunder 5minClient hasa RewardsSavingsaccountLaughedwith theclientClient'snamestarts with"F"Client said"soundsgreat!"RefundToolSent outself-serviceemailTransferreda call under2 minUsedreassurancephraseClient saidthey weretransferredmultipletimesTypedsomethingin the floorchatMade anangry clienthappy bythe endPulled upSol Cenfor past 4callsUsedOBOClientlives inAZSet upAutopayStandup andstretchCallunder 3minCallunder 4minCardreissueCallunder 6minGive ateammateacomplimentUsedempathyphrase atendDoSupermanpose for 1min straightTracked atleast 3complaintsYou got a10 surveytodayHighfive'dJoeZellePasscoderesetCallunder 5minClient hasa RewardsSavingsaccountLaughedwith theclientClient'snamestarts with"F"Client said"soundsgreat!"RefundToolSent outself-serviceemailTransferreda call under2 minUsedreassurancephraseClient saidthey weretransferredmultipletimesTypedsomethingin the floorchatMade anangry clienthappy bythe endPulled upSol Cenfor past 4callsUsedOBOClientlives inAZSet upAutopayStandup andstretchCallunder 3minCallunder 4minCardreissueCallunder 6minGive ateammateacomplimentUsedempathyphrase atendDoSupermanpose for 1min straightTracked atleast 3complaintsYou got a10 surveytodayHighfive'dJoeZelle

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Passcode reset
  2. Call under 5 min
  3. Client has a Rewards Savings account
  4. Laughed with the client
  5. Client's name starts with "F"
  6. Client said "sounds great!"
  7. Refund Tool
  8. Sent out self-service email
  9. Transferred a call under 2 min
  10. Used reassurance phrase
  11. Client said they were transferred multiple times
  12. Typed something in the floor chat
  13. Made an angry client happy by the end
  14. Pulled up Sol Cen for past 4 calls
  15. Used OBO
  16. Client lives in AZ
  17. Set up Autopay
  18. Stand up and stretch
  19. Call under 3 min
  20. Call under 4 min
  21. Card reissue
  22. Call under 6 min
  23. Give a teammate a compliment
  24. Used empathy phrase at end
  25. Do Superman pose for 1 min straight
  26. Tracked at least 3 complaints
  27. You got a 10 survey today
  28. High five'd Joe
  29. Zelle