Usedempathyphrase atendPulled upSol Cenfor past 4callsHighfive'dJoeLaughedwith theclientCallunder 6minTransferreda call under2 minMade anangry clienthappy bythe endCallunder 4minCallunder 5minClient hasa RewardsSavingsaccountClientlives inAZSet upAutopayUsedOBOGive ateammateacomplimentRefundToolClient saidthey weretransferredmultipletimesSent outself-serviceemailTypedsomethingin the floorchatClient said"soundsgreat!"DoSupermanpose for 1min straightPasscoderesetCardreissueStandup andstretchYou got a10 surveytodayUsedreassurancephraseTracked atleast 3complaintsZelleCallunder 3minClient'snamestarts with"F"Usedempathyphrase atendPulled upSol Cenfor past 4callsHighfive'dJoeLaughedwith theclientCallunder 6minTransferreda call under2 minMade anangry clienthappy bythe endCallunder 4minCallunder 5minClient hasa RewardsSavingsaccountClientlives inAZSet upAutopayUsedOBOGive ateammateacomplimentRefundToolClient saidthey weretransferredmultipletimesSent outself-serviceemailTypedsomethingin the floorchatClient said"soundsgreat!"DoSupermanpose for 1min straightPasscoderesetCardreissueStandup andstretchYou got a10 surveytodayUsedreassurancephraseTracked atleast 3complaintsZelleCallunder 3minClient'snamestarts with"F"

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used empathy phrase at end
  2. Pulled up Sol Cen for past 4 calls
  3. High five'd Joe
  4. Laughed with the client
  5. Call under 6 min
  6. Transferred a call under 2 min
  7. Made an angry client happy by the end
  8. Call under 4 min
  9. Call under 5 min
  10. Client has a Rewards Savings account
  11. Client lives in AZ
  12. Set up Autopay
  13. Used OBO
  14. Give a teammate a compliment
  15. Refund Tool
  16. Client said they were transferred multiple times
  17. Sent out self-service email
  18. Typed something in the floor chat
  19. Client said "sounds great!"
  20. Do Superman pose for 1 min straight
  21. Passcode reset
  22. Card reissue
  23. Stand up and stretch
  24. You got a 10 survey today
  25. Used reassurance phrase
  26. Tracked at least 3 complaints
  27. Zelle
  28. Call under 3 min
  29. Client's name starts with "F"