RecapFree!ToneGreetingConfidentalityBuildRapportCorrectResolutionNouncertaintyphrasesPrecapDocumentationVerificationEmpathyCorrectSR/RRCompassusedDead-air freeHoldsless than3 minsRecapFree!ToneGreetingConfidentalityBuildRapportCorrectResolutionNouncertaintyphrasesPrecapDocumentationVerificationEmpathyCorrectSR/RRCompassusedDead-air freeHoldsless than3 mins

Call Flow - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
I
5
G
6
G
7
I
8
G
9
B
10
B
11
B
12
N
13
N
14
N
15
G
16
N
  1. I-Recap
  2. I-Free!
  3. B-Tone
  4. I-Greeting
  5. G-Confidentality
  6. G-Build Rapport
  7. I-Correct Resolution
  8. G-No uncertainty phrases
  9. B-Precap
  10. B-Documentation
  11. B-Verification
  12. N-Empathy
  13. N-Correct SR/RR
  14. N-Compass used
  15. G-Dead-air free
  16. N-Holds less than 3 mins