EmpathyHoldsless than3 minsToneGreetingPrecapConfidentalityBuildRapportCorrectResolutionDead-air freeCompassusedNouncertaintyphrasesCorrectSR/RRDocumentationVerificationRecapFree!EmpathyHoldsless than3 minsToneGreetingPrecapConfidentalityBuildRapportCorrectResolutionDead-air freeCompassusedNouncertaintyphrasesCorrectSR/RRDocumentationVerificationRecapFree!

Call Flow - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
B
4
I
5
B
6
G
7
G
8
I
9
G
10
N
11
G
12
N
13
B
14
B
15
I
16
I
  1. N-Empathy
  2. N-Holds less than 3 mins
  3. B-Tone
  4. I-Greeting
  5. B-Precap
  6. G-Confidentality
  7. G-Build Rapport
  8. I-Correct Resolution
  9. G-Dead-air free
  10. N-Compass used
  11. G-No uncertainty phrases
  12. N-Correct SR/RR
  13. B-Documentation
  14. B-Verification
  15. I-Recap
  16. I-Free!