EmpathyGreetingCorrectSR/RRRecapBuildRapportDocumentationToneHoldsless than3 minsConfidentalityCompassusedCorrectResolutionNouncertaintyphrasesDead-air freePrecapVerificationFree!EmpathyGreetingCorrectSR/RRRecapBuildRapportDocumentationToneHoldsless than3 minsConfidentalityCompassusedCorrectResolutionNouncertaintyphrasesDead-air freePrecapVerificationFree!

Call Flow - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
I
5
G
6
B
7
B
8
N
9
G
10
N
11
I
12
G
13
G
14
B
15
B
16
I
  1. N-Empathy
  2. I-Greeting
  3. N-Correct SR/RR
  4. I-Recap
  5. G-Build Rapport
  6. B-Documentation
  7. B-Tone
  8. N-Holds less than 3 mins
  9. G-Confidentality
  10. N-Compass used
  11. I-Correct Resolution
  12. G-No uncertainty phrases
  13. G-Dead-air free
  14. B-Precap
  15. B-Verification
  16. I-Free!