GreetingEmpathyCorrectResolutionHoldsless than3 minsFree!DocumentationBuildRapportPrecapDead-air freeVerificationCorrectSR/RRCompassusedConfidentalityToneRecapNouncertaintyphrasesGreetingEmpathyCorrectResolutionHoldsless than3 minsFree!DocumentationBuildRapportPrecapDead-air freeVerificationCorrectSR/RRCompassusedConfidentalityToneRecapNouncertaintyphrases

Call Flow - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
I
4
N
5
I
6
B
7
G
8
B
9
G
10
B
11
N
12
N
13
G
14
B
15
I
16
G
  1. I-Greeting
  2. N-Empathy
  3. I-Correct Resolution
  4. N-Holds less than 3 mins
  5. I-Free!
  6. B-Documentation
  7. G-Build Rapport
  8. B-Precap
  9. G-Dead-air free
  10. B-Verification
  11. N-Correct SR/RR
  12. N-Compass used
  13. G-Confidentality
  14. B-Tone
  15. I-Recap
  16. G-No uncertainty phrases