ConfidentalityPrecapDocumentationHoldsless than3 minsBuildRapportGreetingCorrectResolutionRecapCompassusedToneEmpathyFree!VerificationDead-air freeCorrectSR/RRNouncertaintyphrasesConfidentalityPrecapDocumentationHoldsless than3 minsBuildRapportGreetingCorrectResolutionRecapCompassusedToneEmpathyFree!VerificationDead-air freeCorrectSR/RRNouncertaintyphrases

Call Flow - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
N
5
G
6
I
7
I
8
I
9
N
10
B
11
N
12
I
13
B
14
G
15
N
16
G
  1. G-Confidentality
  2. B-Precap
  3. B-Documentation
  4. N-Holds less than 3 mins
  5. G-Build Rapport
  6. I-Greeting
  7. I-Correct Resolution
  8. I-Recap
  9. N-Compass used
  10. B-Tone
  11. N-Empathy
  12. I-Free!
  13. B-Verification
  14. G-Dead-air free
  15. N-Correct SR/RR
  16. G-No uncertainty phrases