20 year client Business Card only call Client made a purchase over $500 Credit Card refund declined Call under 4 min Issued pin for CC Tracked 4 complaints Reissue debit card Call under 6 min ICDP request Client said the would take the survey Do the Superman pose for 1 min straight You got a 10 survey today Pulled up Sol Cen for past 4 calls Client lives in TX Called Fiserv Compliment your peer Sent Self- Service email Auth code for locked debit card Wire transfer You said "my pleasure" Laughed with client Call under 5 min Client has Safebalance account Client paid off CC (compliment them) Tell Ricky or Joe they have a nice shirt Troubleshooted Safepass Used reassurance phrase Client's name starts will "L" 20 year client Business Card only call Client made a purchase over $500 Credit Card refund declined Call under 4 min Issued pin for CC Tracked 4 complaints Reissue debit card Call under 6 min ICDP request Client said the would take the survey Do the Superman pose for 1 min straight You got a 10 survey today Pulled up Sol Cen for past 4 calls Client lives in TX Called Fiserv Compliment your peer Sent Self- Service email Auth code for locked debit card Wire transfer You said "my pleasure" Laughed with client Call under 5 min Client has Safebalance account Client paid off CC (compliment them) Tell Ricky or Joe they have a nice shirt Troubleshooted Safepass Used reassurance phrase Client's name starts will "L"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
20 year client
Business Card only call
Client made a purchase over $500
Credit Card refund declined
Call under 4 min
Issued pin for CC
Tracked 4 complaints
Reissue debit card
Call under 6 min
ICDP request
Client said the would take the survey
Do the Superman pose for 1 min straight
You got a 10 survey today
Pulled up Sol Cen for past 4 calls
Client lives in TX
Called Fiserv
Compliment your peer
Sent Self-Service email
Auth code for locked debit card
Wire transfer
You said "my pleasure"
Laughed with client
Call under 5 min
Client has Safebalance account
Client paid off CC (compliment them)
Tell Ricky or Joe they have a nice shirt
Troubleshooted Safepass
Used reassurance phrase
Client's name starts will "L"