Called Fiserv Compliment your peer Tracked 4 complaints You got a 10 survey today You said "my pleasure" ICDP request Client lives in TX Client paid off CC (compliment them) Troubleshooted Safepass Credit Card refund declined Tell Ricky or Joe they have a nice shirt Used reassurance phrase Wire transfer Do the Superman pose for 1 min straight Call under 4 min Business Card only call 20 year client Call under 6 min Client's name starts will "L" Laughed with client Reissue debit card Sent Self- Service email Call under 5 min Client has Safebalance account Client said the would take the survey Client made a purchase over $500 Issued pin for CC Auth code for locked debit card Pulled up Sol Cen for past 4 calls Called Fiserv Compliment your peer Tracked 4 complaints You got a 10 survey today You said "my pleasure" ICDP request Client lives in TX Client paid off CC (compliment them) Troubleshooted Safepass Credit Card refund declined Tell Ricky or Joe they have a nice shirt Used reassurance phrase Wire transfer Do the Superman pose for 1 min straight Call under 4 min Business Card only call 20 year client Call under 6 min Client's name starts will "L" Laughed with client Reissue debit card Sent Self- Service email Call under 5 min Client has Safebalance account Client said the would take the survey Client made a purchase over $500 Issued pin for CC Auth code for locked debit card Pulled up Sol Cen for past 4 calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Called Fiserv
Compliment your peer
Tracked 4 complaints
You got a 10 survey today
You said "my pleasure"
ICDP request
Client lives in TX
Client paid off CC (compliment them)
Troubleshooted Safepass
Credit Card refund declined
Tell Ricky or Joe they have a nice shirt
Used reassurance phrase
Wire transfer
Do the Superman pose for 1 min straight
Call under 4 min
Business Card only call
20 year client
Call under 6 min
Client's name starts will "L"
Laughed with client
Reissue debit card
Sent Self-Service email
Call under 5 min
Client has Safebalance account
Client said the would take the survey
Client made a purchase over $500
Issued pin for CC
Auth code for locked debit card
Pulled up Sol Cen for past 4 calls