Wire transfer Client lives in TX Credit Card refund declined Business Card only call Call under 5 min Client made a purchase over $500 Tracked 4 complaints Client's name starts will "L" Laughed with client Sent Self- Service email 20 year client Call under 6 min Issued pin for CC Troubleshooted Safepass Client has Safebalance account You got a 10 survey today Called Fiserv Reissue debit card Call under 4 min Client paid off CC (compliment them) Pulled up Sol Cen for past 4 calls ICDP request You said "my pleasure" Auth code for locked debit card Tell Ricky or Joe they have a nice shirt Used reassurance phrase Do the Superman pose for 1 min straight Compliment your peer Client said the would take the survey Wire transfer Client lives in TX Credit Card refund declined Business Card only call Call under 5 min Client made a purchase over $500 Tracked 4 complaints Client's name starts will "L" Laughed with client Sent Self- Service email 20 year client Call under 6 min Issued pin for CC Troubleshooted Safepass Client has Safebalance account You got a 10 survey today Called Fiserv Reissue debit card Call under 4 min Client paid off CC (compliment them) Pulled up Sol Cen for past 4 calls ICDP request You said "my pleasure" Auth code for locked debit card Tell Ricky or Joe they have a nice shirt Used reassurance phrase Do the Superman pose for 1 min straight Compliment your peer Client said the would take the survey
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Wire transfer
Client lives in TX
Credit Card refund declined
Business Card only call
Call under 5 min
Client made a purchase over $500
Tracked 4 complaints
Client's name starts will "L"
Laughed with client
Sent Self-Service email
20 year client
Call under 6 min
Issued pin for CC
Troubleshooted Safepass
Client has Safebalance account
You got a 10 survey today
Called Fiserv
Reissue debit card
Call under 4 min
Client paid off CC (compliment them)
Pulled up Sol Cen for past 4 calls
ICDP request
You said "my pleasure"
Auth code for locked debit card
Tell Ricky or Joe they have a nice shirt
Used reassurance phrase
Do the Superman pose for 1 min straight
Compliment your peer
Client said the would take the survey