Tracked 4 complaints Client lives in TX Client's name starts will "L" Compliment your peer Client paid off CC (compliment them) Call under 5 min Used reassurance phrase Client made a purchase over $500 Issued pin for CC Troubleshooted Safepass Credit Card refund declined ICDP request Wire transfer Call under 4 min Auth code for locked debit card You got a 10 survey today Reissue debit card 20 year client Do the Superman pose for 1 min straight Business Card only call You said "my pleasure" Tell Ricky or Joe they have a nice shirt Called Fiserv Laughed with client Call under 6 min Client said the would take the survey Client has Safebalance account Pulled up Sol Cen for past 4 calls Sent Self- Service email Tracked 4 complaints Client lives in TX Client's name starts will "L" Compliment your peer Client paid off CC (compliment them) Call under 5 min Used reassurance phrase Client made a purchase over $500 Issued pin for CC Troubleshooted Safepass Credit Card refund declined ICDP request Wire transfer Call under 4 min Auth code for locked debit card You got a 10 survey today Reissue debit card 20 year client Do the Superman pose for 1 min straight Business Card only call You said "my pleasure" Tell Ricky or Joe they have a nice shirt Called Fiserv Laughed with client Call under 6 min Client said the would take the survey Client has Safebalance account Pulled up Sol Cen for past 4 calls Sent Self- Service email
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Tracked 4 complaints
Client lives in TX
Client's name starts will "L"
Compliment your peer
Client paid off CC (compliment them)
Call under 5 min
Used reassurance phrase
Client made a purchase over $500
Issued pin for CC
Troubleshooted Safepass
Credit Card refund declined
ICDP request
Wire transfer
Call under 4 min
Auth code for locked debit card
You got a 10 survey today
Reissue debit card
20 year client
Do the Superman pose for 1 min straight
Business Card only call
You said "my pleasure"
Tell Ricky or Joe they have a nice shirt
Called Fiserv
Laughed with client
Call under 6 min
Client said the would take the survey
Client has Safebalance account
Pulled up Sol Cen for past 4 calls
Sent Self-Service email