Losspreventionpackingslip orunpackingslipApproachthecustomerRefundfraudplanogram34.5%currencyswitching38%physicalinventorylifestylemerchandisingEmployeetheftCooperatefittingroommonitoringmanagingfittingroomsfraudpurchaseorderOut ofseasonclothingpre-pricedinventorymerchandisingLossEASshrinkagecounterfeitmoneyCallSecurityTagswitchingshortagecomesfrom thevendorpurposeofinventoryshopliftingLosspreventionpackingslip orunpackingslipApproachthecustomerRefundfraudplanogram34.5%currencyswitching38%physicalinventorylifestylemerchandisingEmployeetheftCooperatefittingroommonitoringmanagingfittingroomsfraudpurchaseorderOut ofseasonclothingpre-pricedinventorymerchandisingLossEASshrinkagecounterfeitmoneyCallSecurityTagswitchingshortagecomesfrom thevendorpurposeofinventoryshoplifting

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loss prevention
  2. packing slip or unpacking slip
  3. Approach the customer
  4. Refund fraud
  5. planogram
  6. 34.5 %
  7. currency switching
  8. 38%
  9. physical inventory
  10. lifestyle merchandising
  11. Employee theft
  12. Cooperate
  13. fitting room monitoring
  14. managing fitting rooms
  15. fraud
  16. purchase order
  17. Out of season clothing
  18. pre-priced inventory
  19. merchandising
  20. Loss
  21. EAS
  22. shrinkage
  23. counterfeit money
  24. Call Security
  25. Tag switching
  26. shortage
  27. comes from the vendor
  28. purpose of inventory
  29. shoplifting