38%ApproachthecustomerpurchaseorderEmployeetheftpre-pricedinventoryEASLossshrinkagepackingslip orunpackingslipcounterfeitmoneyOut ofseasonclothingRefundfraud34.5%TagswitchingshortagemanagingfittingroomspurposeofinventoryfittingroommonitoringphysicalinventorymerchandisingcurrencyswitchingCallSecurityplanogramLosspreventionCooperateshopliftinglifestylemerchandisingfraudcomesfrom thevendor38%ApproachthecustomerpurchaseorderEmployeetheftpre-pricedinventoryEASLossshrinkagepackingslip orunpackingslipcounterfeitmoneyOut ofseasonclothingRefundfraud34.5%TagswitchingshortagemanagingfittingroomspurposeofinventoryfittingroommonitoringphysicalinventorymerchandisingcurrencyswitchingCallSecurityplanogramLosspreventionCooperateshopliftinglifestylemerchandisingfraudcomesfrom thevendor

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 38%
  2. Approach the customer
  3. purchase order
  4. Employee theft
  5. pre-priced inventory
  6. EAS
  7. Loss
  8. shrinkage
  9. packing slip or unpacking slip
  10. counterfeit money
  11. Out of season clothing
  12. Refund fraud
  13. 34.5 %
  14. Tag switching
  15. shortage
  16. managing fitting rooms
  17. purpose of inventory
  18. fitting room monitoring
  19. physical inventory
  20. merchandising
  21. currency switching
  22. Call Security
  23. planogram
  24. Loss prevention
  25. Cooperate
  26. shoplifting
  27. lifestyle merchandising
  28. fraud
  29. comes from the vendor