purposeofinventoryOut ofseasonclothing34.5%Employeetheftshrinkagecomesfrom thevendorshortagepre-pricedinventory38%CallSecurityTagswitchingLossApproachthecustomerLosspreventionphysicalinventoryfittingroommonitoringcurrencyswitchingmanagingfittingroomsEASRefundfraudmerchandisingpackingslip orunpackingslipshopliftingCooperatecounterfeitmoneypurchaseorderlifestylemerchandisingplanogramfraudpurposeofinventoryOut ofseasonclothing34.5%Employeetheftshrinkagecomesfrom thevendorshortagepre-pricedinventory38%CallSecurityTagswitchingLossApproachthecustomerLosspreventionphysicalinventoryfittingroommonitoringcurrencyswitchingmanagingfittingroomsEASRefundfraudmerchandisingpackingslip orunpackingslipshopliftingCooperatecounterfeitmoneypurchaseorderlifestylemerchandisingplanogramfraud

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. purpose of inventory
  2. Out of season clothing
  3. 34.5 %
  4. Employee theft
  5. shrinkage
  6. comes from the vendor
  7. shortage
  8. pre-priced inventory
  9. 38%
  10. Call Security
  11. Tag switching
  12. Loss
  13. Approach the customer
  14. Loss prevention
  15. physical inventory
  16. fitting room monitoring
  17. currency switching
  18. managing fitting rooms
  19. EAS
  20. Refund fraud
  21. merchandising
  22. packing slip or unpacking slip
  23. shoplifting
  24. Cooperate
  25. counterfeit money
  26. purchase order
  27. lifestyle merchandising
  28. planogram
  29. fraud