purchaseorderphysicalinventoryLossLosspreventionEASpackingslip orunpackingslipOut ofseasonclothing38%EmployeetheftTagswitchingshopliftingCallSecuritymerchandisingmanagingfittingroomspre-pricedinventoryApproachthecustomerCooperatelifestylemerchandisingpurposeofinventoryshortagefraudshrinkagefittingroommonitoring34.5%planogramRefundfraudcurrencyswitchingcounterfeitmoneycomesfrom thevendorpurchaseorderphysicalinventoryLossLosspreventionEASpackingslip orunpackingslipOut ofseasonclothing38%EmployeetheftTagswitchingshopliftingCallSecuritymerchandisingmanagingfittingroomspre-pricedinventoryApproachthecustomerCooperatelifestylemerchandisingpurposeofinventoryshortagefraudshrinkagefittingroommonitoring34.5%planogramRefundfraudcurrencyswitchingcounterfeitmoneycomesfrom thevendor

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. purchase order
  2. physical inventory
  3. Loss
  4. Loss prevention
  5. EAS
  6. packing slip or unpacking slip
  7. Out of season clothing
  8. 38%
  9. Employee theft
  10. Tag switching
  11. shoplifting
  12. Call Security
  13. merchandising
  14. managing fitting rooms
  15. pre-priced inventory
  16. Approach the customer
  17. Cooperate
  18. lifestyle merchandising
  19. purpose of inventory
  20. shortage
  21. fraud
  22. shrinkage
  23. fitting room monitoring
  24. 34.5 %
  25. planogram
  26. Refund fraud
  27. currency switching
  28. counterfeit money
  29. comes from the vendor