Out ofseasonclothingEASshortagepurposeofinventorypre-pricedinventorypackingslip orunpackingslip34.5%RefundfraudcurrencyswitchingTagswitchingphysicalinventoryCallSecurityfittingroommonitoringcomesfrom thevendor38%planogramEmployeetheftshrinkageApproachthecustomerLosspurchaseorderfraudmanagingfittingroomscounterfeitmoneyLosspreventionlifestylemerchandisingmerchandisingCooperateshopliftingOut ofseasonclothingEASshortagepurposeofinventorypre-pricedinventorypackingslip orunpackingslip34.5%RefundfraudcurrencyswitchingTagswitchingphysicalinventoryCallSecurityfittingroommonitoringcomesfrom thevendor38%planogramEmployeetheftshrinkageApproachthecustomerLosspurchaseorderfraudmanagingfittingroomscounterfeitmoneyLosspreventionlifestylemerchandisingmerchandisingCooperateshoplifting

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Out of season clothing
  2. EAS
  3. shortage
  4. purpose of inventory
  5. pre-priced inventory
  6. packing slip or unpacking slip
  7. 34.5 %
  8. Refund fraud
  9. currency switching
  10. Tag switching
  11. physical inventory
  12. Call Security
  13. fitting room monitoring
  14. comes from the vendor
  15. 38%
  16. planogram
  17. Employee theft
  18. shrinkage
  19. Approach the customer
  20. Loss
  21. purchase order
  22. fraud
  23. managing fitting rooms
  24. counterfeit money
  25. Loss prevention
  26. lifestyle merchandising
  27. merchandising
  28. Cooperate
  29. shoplifting