currencyswitchingshrinkagephysicalinventoryEASCallSecurity38%purchaseorderLosscounterfeitmoneyfraudlifestylemerchandisingLosspreventionmerchandisingpurposeofinventory34.5%managingfittingroomsOut ofseasonclothingpackingslip orunpackingslipTagswitchingcomesfrom thevendorpre-pricedinventoryshortageCooperateshopliftingRefundfraudEmployeetheftfittingroommonitoringplanogramApproachthecustomercurrencyswitchingshrinkagephysicalinventoryEASCallSecurity38%purchaseorderLosscounterfeitmoneyfraudlifestylemerchandisingLosspreventionmerchandisingpurposeofinventory34.5%managingfittingroomsOut ofseasonclothingpackingslip orunpackingslipTagswitchingcomesfrom thevendorpre-pricedinventoryshortageCooperateshopliftingRefundfraudEmployeetheftfittingroommonitoringplanogramApproachthecustomer

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. currency switching
  2. shrinkage
  3. physical inventory
  4. EAS
  5. Call Security
  6. 38%
  7. purchase order
  8. Loss
  9. counterfeit money
  10. fraud
  11. lifestyle merchandising
  12. Loss prevention
  13. merchandising
  14. purpose of inventory
  15. 34.5 %
  16. managing fitting rooms
  17. Out of season clothing
  18. packing slip or unpacking slip
  19. Tag switching
  20. comes from the vendor
  21. pre-priced inventory
  22. shortage
  23. Cooperate
  24. shoplifting
  25. Refund fraud
  26. Employee theft
  27. fitting room monitoring
  28. planogram
  29. Approach the customer