Cooperatecurrencyswitchingpackingslip orunpackingslipRefundfraudfittingroommonitoringTagswitchingLosspreventionCallSecurityfraudApproachthecustomercounterfeitmoneyshortagemerchandisingpurposeofinventoryshrinkagepurchaseorderphysicalinventoryEmployeetheftEASpre-pricedinventoryLossmanagingfittingrooms34.5%shopliftingplanogramcomesfrom thevendor38%lifestylemerchandisingOut ofseasonclothingCooperatecurrencyswitchingpackingslip orunpackingslipRefundfraudfittingroommonitoringTagswitchingLosspreventionCallSecurityfraudApproachthecustomercounterfeitmoneyshortagemerchandisingpurposeofinventoryshrinkagepurchaseorderphysicalinventoryEmployeetheftEASpre-pricedinventoryLossmanagingfittingrooms34.5%shopliftingplanogramcomesfrom thevendor38%lifestylemerchandisingOut ofseasonclothing

Customer Service Ch 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cooperate
  2. currency switching
  3. packing slip or unpacking slip
  4. Refund fraud
  5. fitting room monitoring
  6. Tag switching
  7. Loss prevention
  8. Call Security
  9. fraud
  10. Approach the customer
  11. counterfeit money
  12. shortage
  13. merchandising
  14. purpose of inventory
  15. shrinkage
  16. purchase order
  17. physical inventory
  18. Employee theft
  19. EAS
  20. pre-priced inventory
  21. Loss
  22. managing fitting rooms
  23. 34.5 %
  24. shoplifting
  25. planogram
  26. comes from the vendor
  27. 38%
  28. lifestyle merchandising
  29. Out of season clothing