MissingSuppliesOnsiteReceived acomplimentfrom a client onmy customerserviceProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueBacked upcolleaguewho wasOut of OfficeHelpedtroubleshootan issue witha teammateParticipationincreasedfor at least 1eventAttend anonsiteeventQscreenevent had tobe flipped topaperrequisitionsSold PremiumSchedulingoption for anentire programProviderdropped andreplacementproviderfoundSubmitted aCollaborationHelped aTeammatewith aTaskCreated aRoot CauseAnalysis for aclient issuePushed backon a clientwanting todecrease #'safter the criticaldateGot yelledat by aclient on acallReceived aclientcomplimentregarding theironsite eventSuccessfullymoved 30events fromOctober toSeptember orDecemberWrote anapologyletterComplimenteda teammateSubmittedaCoachingRequestEnteredaKudosHad tocancel anonsiteeventNo CallNo ShowProviderMissingSuppliesOnsiteReceived acomplimentfrom a client onmy customerserviceProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueBacked upcolleaguewho wasOut of OfficeHelpedtroubleshootan issue witha teammateParticipationincreasedfor at least 1eventAttend anonsiteeventQscreenevent had tobe flipped topaperrequisitionsSold PremiumSchedulingoption for anentire programProviderdropped andreplacementproviderfoundSubmitted aCollaborationHelped aTeammatewith aTaskCreated aRoot CauseAnalysis for aclient issuePushed backon a clientwanting todecrease #'safter the criticaldateGot yelledat by aclient on acallReceived aclientcomplimentregarding theironsite eventSuccessfullymoved 30events fromOctober toSeptember orDecemberWrote anapologyletterComplimenteda teammateSubmittedaCoachingRequestEnteredaKudosHad tocancel anonsiteeventNo CallNo ShowProvider

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Supplies Onsite
  2. Received a compliment from a client on my customer service
  3. Provider dropped and no replacement found
  4. Submitted a RecognitionQuest for a Colleague
  5. Backed up colleague who was Out of Office
  6. Helped troubleshoot an issue with a teammate
  7. Participation increased for at least 1 event
  8. Attend an onsite event
  9. Qscreen event had to be flipped to paper requisitions
  10. Sold Premium Scheduling option for an entire program
  11. Provider dropped and replacement provider found
  12. Submitted a Collaboration
  13. Helped a Teammate with a Task
  14. Created a Root Cause Analysis for a client issue
  15. Pushed back on a client wanting to decrease #'s after the critical date
  16. Got yelled at by a client on a call
  17. Received a client compliment regarding their onsite event
  18. Successfully moved 30 events from October to September or December
  19. Wrote an apology letter
  20. Complimented a teammate
  21. Submitted a Coaching Request
  22. Entered a Kudos
  23. Had to cancel an onsite event
  24. No Call No Show Provider