Had tocancel anonsiteeventHelpedtroubleshootan issue witha teammatePushed backon a clientwanting todecrease #'safter the criticaldateComplimenteda teammateParticipationincreasedfor at least 1eventSuccessfullymoved 30events fromOctober toSeptember orDecemberReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskGot yelledat by aclient on acallSubmittedaCoachingRequestNo CallNo ShowProviderCreated aRoot CauseAnalysis for aclient issueEnteredaKudosMissingSuppliesOnsiteReceived aclientcomplimentregarding theironsite eventBacked upcolleaguewho wasOut of OfficeWrote anapologyletterSold PremiumSchedulingoption for anentire programProviderdropped andreplacementproviderfoundQscreenevent had tobe flipped topaperrequisitionsAttend anonsiteeventSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationProviderdropped andnoreplacementfoundHad tocancel anonsiteeventHelpedtroubleshootan issue witha teammatePushed backon a clientwanting todecrease #'safter the criticaldateComplimenteda teammateParticipationincreasedfor at least 1eventSuccessfullymoved 30events fromOctober toSeptember orDecemberReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskGot yelledat by aclient on acallSubmittedaCoachingRequestNo CallNo ShowProviderCreated aRoot CauseAnalysis for aclient issueEnteredaKudosMissingSuppliesOnsiteReceived aclientcomplimentregarding theironsite eventBacked upcolleaguewho wasOut of OfficeWrote anapologyletterSold PremiumSchedulingoption for anentire programProviderdropped andreplacementproviderfoundQscreenevent had tobe flipped topaperrequisitionsAttend anonsiteeventSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationProviderdropped andnoreplacementfound

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to cancel an onsite event
  2. Helped troubleshoot an issue with a teammate
  3. Pushed back on a client wanting to decrease #'s after the critical date
  4. Complimented a teammate
  5. Participation increased for at least 1 event
  6. Successfully moved 30 events from October to September or December
  7. Received a compliment from a client on my customer service
  8. Helped a Teammate with a Task
  9. Got yelled at by a client on a call
  10. Submitted a Coaching Request
  11. No Call No Show Provider
  12. Created a Root Cause Analysis for a client issue
  13. Entered a Kudos
  14. Missing Supplies Onsite
  15. Received a client compliment regarding their onsite event
  16. Backed up colleague who was Out of Office
  17. Wrote an apology letter
  18. Sold Premium Scheduling option for an entire program
  19. Provider dropped and replacement provider found
  20. Qscreen event had to be flipped to paper requisitions
  21. Attend an onsite event
  22. Submitted a RecognitionQuest for a Colleague
  23. Submitted a Collaboration
  24. Provider dropped and no replacement found