Submitted aRecognitionQuestfor a ColleagueProviderdropped andreplacementproviderfoundHad tocancel anonsiteeventSubmittedaCoachingRequestProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateHelped aTeammatewith aTaskReceived aclientcomplimentregarding theironsite eventQscreenevent had tobe flipped topaperrequisitionsSuccessfullymoved 30events fromOctober toSeptember orDecemberBacked upcolleaguewho wasOut of OfficeAttend anonsiteeventWrote anapologyletterComplimenteda teammatePushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteGot yelledat by aclient on acallParticipationincreasedfor at least 1eventSubmitted aCollaborationSold PremiumSchedulingoption for anentire programNo CallNo ShowProviderEnteredaKudosCreated aRoot CauseAnalysis for aclient issueReceived acomplimentfrom a client onmy customerserviceSubmitted aRecognitionQuestfor a ColleagueProviderdropped andreplacementproviderfoundHad tocancel anonsiteeventSubmittedaCoachingRequestProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateHelped aTeammatewith aTaskReceived aclientcomplimentregarding theironsite eventQscreenevent had tobe flipped topaperrequisitionsSuccessfullymoved 30events fromOctober toSeptember orDecemberBacked upcolleaguewho wasOut of OfficeAttend anonsiteeventWrote anapologyletterComplimenteda teammatePushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteGot yelledat by aclient on acallParticipationincreasedfor at least 1eventSubmitted aCollaborationSold PremiumSchedulingoption for anentire programNo CallNo ShowProviderEnteredaKudosCreated aRoot CauseAnalysis for aclient issueReceived acomplimentfrom a client onmy customerservice

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a RecognitionQuest for a Colleague
  2. Provider dropped and replacement provider found
  3. Had to cancel an onsite event
  4. Submitted a Coaching Request
  5. Provider dropped and no replacement found
  6. Helped troubleshoot an issue with a teammate
  7. Helped a Teammate with a Task
  8. Received a client compliment regarding their onsite event
  9. Qscreen event had to be flipped to paper requisitions
  10. Successfully moved 30 events from October to September or December
  11. Backed up colleague who was Out of Office
  12. Attend an onsite event
  13. Wrote an apology letter
  14. Complimented a teammate
  15. Pushed back on a client wanting to decrease #'s after the critical date
  16. Missing Supplies Onsite
  17. Got yelled at by a client on a call
  18. Participation increased for at least 1 event
  19. Submitted a Collaboration
  20. Sold Premium Scheduling option for an entire program
  21. No Call No Show Provider
  22. Entered a Kudos
  23. Created a Root Cause Analysis for a client issue
  24. Received a compliment from a client on my customer service