Sold PremiumSchedulingoption for anentire programSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationGot yelledat by aclient on acallPushed backon a clientwanting todecrease #'safter the criticaldateProviderdropped andnoreplacementfoundHad tocancel anonsiteeventComplimenteda teammateQscreenevent had tobe flipped topaperrequisitionsMissingSuppliesOnsiteReceived aclientcomplimentregarding theironsite eventProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateHelped aTeammatewith aTaskBacked upcolleaguewho wasOut of OfficeParticipationincreasedfor at least 1eventReceived acomplimentfrom a client onmy customerserviceAttend anonsiteeventEnteredaKudosSubmittedaCoachingRequestWrote anapologyletterNo CallNo ShowProviderCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30events fromOctober toSeptember orDecemberSold PremiumSchedulingoption for anentire programSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationGot yelledat by aclient on acallPushed backon a clientwanting todecrease #'safter the criticaldateProviderdropped andnoreplacementfoundHad tocancel anonsiteeventComplimenteda teammateQscreenevent had tobe flipped topaperrequisitionsMissingSuppliesOnsiteReceived aclientcomplimentregarding theironsite eventProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateHelped aTeammatewith aTaskBacked upcolleaguewho wasOut of OfficeParticipationincreasedfor at least 1eventReceived acomplimentfrom a client onmy customerserviceAttend anonsiteeventEnteredaKudosSubmittedaCoachingRequestWrote anapologyletterNo CallNo ShowProviderCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30events fromOctober toSeptember orDecember

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sold Premium Scheduling option for an entire program
  2. Submitted a RecognitionQuest for a Colleague
  3. Submitted a Collaboration
  4. Got yelled at by a client on a call
  5. Pushed back on a client wanting to decrease #'s after the critical date
  6. Provider dropped and no replacement found
  7. Had to cancel an onsite event
  8. Complimented a teammate
  9. Qscreen event had to be flipped to paper requisitions
  10. Missing Supplies Onsite
  11. Received a client compliment regarding their onsite event
  12. Provider dropped and replacement provider found
  13. Helped troubleshoot an issue with a teammate
  14. Helped a Teammate with a Task
  15. Backed up colleague who was Out of Office
  16. Participation increased for at least 1 event
  17. Received a compliment from a client on my customer service
  18. Attend an onsite event
  19. Entered a Kudos
  20. Submitted a Coaching Request
  21. Wrote an apology letter
  22. No Call No Show Provider
  23. Created a Root Cause Analysis for a client issue
  24. Successfully moved 30 events from October to September or December