Received acomplimentfrom a client onmy customerserviceQscreenevent had tobe flipped topaperrequisitionsWrote anapologyletterHad tocancel anonsiteeventGot yelledat by aclient on acallPushed backon a clientwanting todecrease #'safter the criticaldateAttend anonsiteeventHelped aTeammatewith aTaskProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueProviderdropped andreplacementproviderfoundSold PremiumSchedulingoption for anentire programBacked upcolleaguewho wasOut of OfficeReceived aclientcomplimentregarding theironsite eventSubmitted aCollaborationSuccessfullymoved 30events fromOctober toSeptember orDecemberSubmittedaCoachingRequestMissingSuppliesOnsiteEnteredaKudosComplimenteda teammateNo CallNo ShowProviderReceived acomplimentfrom a client onmy customerserviceQscreenevent had tobe flipped topaperrequisitionsWrote anapologyletterHad tocancel anonsiteeventGot yelledat by aclient on acallPushed backon a clientwanting todecrease #'safter the criticaldateAttend anonsiteeventHelped aTeammatewith aTaskProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueProviderdropped andreplacementproviderfoundSold PremiumSchedulingoption for anentire programBacked upcolleaguewho wasOut of OfficeReceived aclientcomplimentregarding theironsite eventSubmitted aCollaborationSuccessfullymoved 30events fromOctober toSeptember orDecemberSubmittedaCoachingRequestMissingSuppliesOnsiteEnteredaKudosComplimenteda teammateNo CallNo ShowProvider

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a compliment from a client on my customer service
  2. Qscreen event had to be flipped to paper requisitions
  3. Wrote an apology letter
  4. Had to cancel an onsite event
  5. Got yelled at by a client on a call
  6. Pushed back on a client wanting to decrease #'s after the critical date
  7. Attend an onsite event
  8. Helped a Teammate with a Task
  9. Provider dropped and no replacement found
  10. Helped troubleshoot an issue with a teammate
  11. Submitted a RecognitionQuest for a Colleague
  12. Participation increased for at least 1 event
  13. Created a Root Cause Analysis for a client issue
  14. Provider dropped and replacement provider found
  15. Sold Premium Scheduling option for an entire program
  16. Backed up colleague who was Out of Office
  17. Received a client compliment regarding their onsite event
  18. Submitted a Collaboration
  19. Successfully moved 30 events from October to September or December
  20. Submitted a Coaching Request
  21. Missing Supplies Onsite
  22. Entered a Kudos
  23. Complimented a teammate
  24. No Call No Show Provider