Qscreenevent had tobe flipped topaperrequisitionsSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueHad tocancel anonsiteeventProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateSubmittedaCoachingRequestEnteredaKudosAttend anonsiteeventMissingSuppliesOnsiteSubmitted aCollaborationSold PremiumSchedulingoption for anentire programComplimenteda teammateGot yelledat by aclient on acallReceived acomplimentfrom a client onmy customerserviceNo CallNo ShowProviderSuccessfullymoved 30events fromOctober toSeptember orDecemberHelped aTeammatewith aTaskBacked upcolleaguewho wasOut of OfficeProviderdropped andreplacementproviderfoundPushed backon a clientwanting todecrease #'safter the criticaldateReceived aclientcomplimentregarding theironsite eventWrote anapologyletterQscreenevent had tobe flipped topaperrequisitionsSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueHad tocancel anonsiteeventProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateSubmittedaCoachingRequestEnteredaKudosAttend anonsiteeventMissingSuppliesOnsiteSubmitted aCollaborationSold PremiumSchedulingoption for anentire programComplimenteda teammateGot yelledat by aclient on acallReceived acomplimentfrom a client onmy customerserviceNo CallNo ShowProviderSuccessfullymoved 30events fromOctober toSeptember orDecemberHelped aTeammatewith aTaskBacked upcolleaguewho wasOut of OfficeProviderdropped andreplacementproviderfoundPushed backon a clientwanting todecrease #'safter the criticaldateReceived aclientcomplimentregarding theironsite eventWrote anapologyletter

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Qscreen event had to be flipped to paper requisitions
  2. Submitted a RecognitionQuest for a Colleague
  3. Participation increased for at least 1 event
  4. Created a Root Cause Analysis for a client issue
  5. Had to cancel an onsite event
  6. Provider dropped and no replacement found
  7. Helped troubleshoot an issue with a teammate
  8. Submitted a Coaching Request
  9. Entered a Kudos
  10. Attend an onsite event
  11. Missing Supplies Onsite
  12. Submitted a Collaboration
  13. Sold Premium Scheduling option for an entire program
  14. Complimented a teammate
  15. Got yelled at by a client on a call
  16. Received a compliment from a client on my customer service
  17. No Call No Show Provider
  18. Successfully moved 30 events from October to September or December
  19. Helped a Teammate with a Task
  20. Backed up colleague who was Out of Office
  21. Provider dropped and replacement provider found
  22. Pushed back on a client wanting to decrease #'s after the critical date
  23. Received a client compliment regarding their onsite event
  24. Wrote an apology letter