Had tocancel anonsiteeventProviderdropped andreplacementproviderfoundSold PremiumSchedulingoption for anentire programSuccessfullymoved 30events fromOctober toSeptember orDecemberWrote anapologyletterSubmittedaCoachingRequestHelpedtroubleshootan issue witha teammateGot yelledat by aclient on acallReceived aclientcomplimentregarding theironsite eventParticipationincreasedfor at least 1eventQscreenevent had tobe flipped topaperrequisitionsEnteredaKudosPushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aCollaborationCreated aRoot CauseAnalysis for aclient issueHelped aTeammatewith aTaskReceived acomplimentfrom a client onmy customerserviceAttend anonsiteeventSubmitted aRecognitionQuestfor a ColleagueMissingSuppliesOnsiteNo CallNo ShowProviderComplimenteda teammateProviderdropped andnoreplacementfoundBacked upcolleaguewho wasOut of OfficeHad tocancel anonsiteeventProviderdropped andreplacementproviderfoundSold PremiumSchedulingoption for anentire programSuccessfullymoved 30events fromOctober toSeptember orDecemberWrote anapologyletterSubmittedaCoachingRequestHelpedtroubleshootan issue witha teammateGot yelledat by aclient on acallReceived aclientcomplimentregarding theironsite eventParticipationincreasedfor at least 1eventQscreenevent had tobe flipped topaperrequisitionsEnteredaKudosPushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aCollaborationCreated aRoot CauseAnalysis for aclient issueHelped aTeammatewith aTaskReceived acomplimentfrom a client onmy customerserviceAttend anonsiteeventSubmitted aRecognitionQuestfor a ColleagueMissingSuppliesOnsiteNo CallNo ShowProviderComplimenteda teammateProviderdropped andnoreplacementfoundBacked upcolleaguewho wasOut of Office

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to cancel an onsite event
  2. Provider dropped and replacement provider found
  3. Sold Premium Scheduling option for an entire program
  4. Successfully moved 30 events from October to September or December
  5. Wrote an apology letter
  6. Submitted a Coaching Request
  7. Helped troubleshoot an issue with a teammate
  8. Got yelled at by a client on a call
  9. Received a client compliment regarding their onsite event
  10. Participation increased for at least 1 event
  11. Qscreen event had to be flipped to paper requisitions
  12. Entered a Kudos
  13. Pushed back on a client wanting to decrease #'s after the critical date
  14. Submitted a Collaboration
  15. Created a Root Cause Analysis for a client issue
  16. Helped a Teammate with a Task
  17. Received a compliment from a client on my customer service
  18. Attend an onsite event
  19. Submitted a RecognitionQuest for a Colleague
  20. Missing Supplies Onsite
  21. No Call No Show Provider
  22. Complimented a teammate
  23. Provider dropped and no replacement found
  24. Backed up colleague who was Out of Office