MissingSuppliesOnsiteBacked upcolleaguewho wasOut of OfficeSuccessfullymoved 30events fromOctober toSeptember orDecemberGot yelledat by aclient on acallHelped aTeammatewith aTaskComplimenteda teammatePushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aRecognitionQuestfor a ColleagueQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventProviderdropped andnoreplacementfoundWrote anapologyletterAttend anonsiteeventEnteredaKudosSubmitted aCollaborationProviderdropped andreplacementproviderfoundCreated aRoot CauseAnalysis for aclient issueReceived acomplimentfrom a client onmy customerserviceSold PremiumSchedulingoption for anentire programHelpedtroubleshootan issue witha teammateNo CallNo ShowProviderHad tocancel anonsiteeventSubmittedaCoachingRequestReceived aclientcomplimentregarding theironsite eventMissingSuppliesOnsiteBacked upcolleaguewho wasOut of OfficeSuccessfullymoved 30events fromOctober toSeptember orDecemberGot yelledat by aclient on acallHelped aTeammatewith aTaskComplimenteda teammatePushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aRecognitionQuestfor a ColleagueQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventProviderdropped andnoreplacementfoundWrote anapologyletterAttend anonsiteeventEnteredaKudosSubmitted aCollaborationProviderdropped andreplacementproviderfoundCreated aRoot CauseAnalysis for aclient issueReceived acomplimentfrom a client onmy customerserviceSold PremiumSchedulingoption for anentire programHelpedtroubleshootan issue witha teammateNo CallNo ShowProviderHad tocancel anonsiteeventSubmittedaCoachingRequestReceived aclientcomplimentregarding theironsite event

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Supplies Onsite
  2. Backed up colleague who was Out of Office
  3. Successfully moved 30 events from October to September or December
  4. Got yelled at by a client on a call
  5. Helped a Teammate with a Task
  6. Complimented a teammate
  7. Pushed back on a client wanting to decrease #'s after the critical date
  8. Submitted a RecognitionQuest for a Colleague
  9. Qscreen event had to be flipped to paper requisitions
  10. Participation increased for at least 1 event
  11. Provider dropped and no replacement found
  12. Wrote an apology letter
  13. Attend an onsite event
  14. Entered a Kudos
  15. Submitted a Collaboration
  16. Provider dropped and replacement provider found
  17. Created a Root Cause Analysis for a client issue
  18. Received a compliment from a client on my customer service
  19. Sold Premium Scheduling option for an entire program
  20. Helped troubleshoot an issue with a teammate
  21. No Call No Show Provider
  22. Had to cancel an onsite event
  23. Submitted a Coaching Request
  24. Received a client compliment regarding their onsite event