Received acomplimentfrom a client onmy customerserviceNo CallNo ShowProviderPushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteComplimenteda teammateQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventEnteredaKudosBacked upcolleaguewho wasOut of OfficeHelped aTeammatewith aTaskSubmitted aCollaborationProviderdropped andreplacementproviderfoundGot yelledat by aclient on acallSubmittedaCoachingRequestHelpedtroubleshootan issue witha teammateWrote anapologyletterAttend anonsiteeventSold PremiumSchedulingoption for anentire programSuccessfullymoved 30events fromOctober toSeptember orDecemberReceived aclientcomplimentregarding theironsite eventHad tocancel anonsiteeventProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issueReceived acomplimentfrom a client onmy customerserviceNo CallNo ShowProviderPushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteComplimenteda teammateQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventEnteredaKudosBacked upcolleaguewho wasOut of OfficeHelped aTeammatewith aTaskSubmitted aCollaborationProviderdropped andreplacementproviderfoundGot yelledat by aclient on acallSubmittedaCoachingRequestHelpedtroubleshootan issue witha teammateWrote anapologyletterAttend anonsiteeventSold PremiumSchedulingoption for anentire programSuccessfullymoved 30events fromOctober toSeptember orDecemberReceived aclientcomplimentregarding theironsite eventHad tocancel anonsiteeventProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issue

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a compliment from a client on my customer service
  2. No Call No Show Provider
  3. Pushed back on a client wanting to decrease #'s after the critical date
  4. Missing Supplies Onsite
  5. Complimented a teammate
  6. Qscreen event had to be flipped to paper requisitions
  7. Participation increased for at least 1 event
  8. Entered a Kudos
  9. Backed up colleague who was Out of Office
  10. Helped a Teammate with a Task
  11. Submitted a Collaboration
  12. Provider dropped and replacement provider found
  13. Got yelled at by a client on a call
  14. Submitted a Coaching Request
  15. Helped troubleshoot an issue with a teammate
  16. Wrote an apology letter
  17. Attend an onsite event
  18. Sold Premium Scheduling option for an entire program
  19. Successfully moved 30 events from October to September or December
  20. Received a client compliment regarding their onsite event
  21. Had to cancel an onsite event
  22. Provider dropped and no replacement found
  23. Submitted a RecognitionQuest for a Colleague
  24. Created a Root Cause Analysis for a client issue