SitbedsidewithpatientRoundon apatientEducatepatient onPartnerin carePatientcenteredbedsideshift reportDelivercandy toOPE teamSchedulea familymeetingUpdatewhiteboardReviewplan ofcare withpatientManage up afellow teammember topatientSmile &greet 15peoplePromotequiet after9pmProvideservicerecoveryInformpatient aboutan AdvanceddirectiveShowcaring(non-verbally)ApologizewithoutplacingblameUseElevatorEtiquetteNarrate care(I'm washingmy hands foryour safety)Ask 10TM's howthey aredoingRecognize4 TM's inWAMBIPromoteConciergeservices(ext. 1111)Makesomeone'sdayHave amindfulmomentHigh fivean OPEteammemberIntroduceyourself topatient &familySitbedsidewithpatientRoundon apatientEducatepatient onPartnerin carePatientcenteredbedsideshift reportDelivercandy toOPE teamSchedulea familymeetingUpdatewhiteboardReviewplan ofcare withpatientManage up afellow teammember topatientSmile &greet 15peoplePromotequiet after9pmProvideservicerecoveryInformpatient aboutan AdvanceddirectiveShowcaring(non-verbally)ApologizewithoutplacingblameUseElevatorEtiquetteNarrate care(I'm washingmy hands foryour safety)Ask 10TM's howthey aredoingRecognize4 TM's inWAMBIPromoteConciergeservices(ext. 1111)Makesomeone'sdayHave amindfulmomentHigh fivean OPEteammemberIntroduceyourself topatient &family

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sit bedside with patient
  2. Round on a patient
  3. Educate patient on Partner in care
  4. Patient centered bedside shift report
  5. Deliver candy to OPE team
  6. Schedule a family meeting
  7. Update whiteboard
  8. Review plan of care with patient
  9. Manage up a fellow team member to patient
  10. Smile & greet 15 people
  11. Promote quiet after 9pm
  12. Provide service recovery
  13. Inform patient about an Advanced directive
  14. Show caring (non-verbally)
  15. Apologize without placing blame
  16. Use Elevator Etiquette
  17. Narrate care (I'm washing my hands for your safety)
  18. Ask 10 TM's how they are doing
  19. Recognize 4 TM's in WAMBI
  20. Promote Concierge services (ext. 1111)
  21. Make someone's day
  22. Have a mindful moment
  23. High five an OPE team member
  24. Introduce yourself to patient & family