Patientcenteredbedsideshift reportEducatepatient onPartnerin carePromoteConciergeservices(ext. 1111)Reviewplan ofcare withpatientAsk 10TM's howthey aredoingUpdatewhiteboardPromotequiet after9pmProvideservicerecoveryHave amindfulmomentDelivercandy toOPE teamShowcaring(non-verbally)SitbedsidewithpatientSchedulea familymeetingHigh fivean OPEteammemberIntroduceyourself topatient &familyApologizewithoutplacingblameManage up afellow teammember topatientInformpatient aboutan AdvanceddirectiveSmile &greet 15peopleNarrate care(I'm washingmy hands foryour safety)UseElevatorEtiquetteMakesomeone'sdayRecognize4 TM's inWAMBIRoundon apatientPatientcenteredbedsideshift reportEducatepatient onPartnerin carePromoteConciergeservices(ext. 1111)Reviewplan ofcare withpatientAsk 10TM's howthey aredoingUpdatewhiteboardPromotequiet after9pmProvideservicerecoveryHave amindfulmomentDelivercandy toOPE teamShowcaring(non-verbally)SitbedsidewithpatientSchedulea familymeetingHigh fivean OPEteammemberIntroduceyourself topatient &familyApologizewithoutplacingblameManage up afellow teammember topatientInformpatient aboutan AdvanceddirectiveSmile &greet 15peopleNarrate care(I'm washingmy hands foryour safety)UseElevatorEtiquetteMakesomeone'sdayRecognize4 TM's inWAMBIRoundon apatient

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient centered bedside shift report
  2. Educate patient on Partner in care
  3. Promote Concierge services (ext. 1111)
  4. Review plan of care with patient
  5. Ask 10 TM's how they are doing
  6. Update whiteboard
  7. Promote quiet after 9pm
  8. Provide service recovery
  9. Have a mindful moment
  10. Deliver candy to OPE team
  11. Show caring (non-verbally)
  12. Sit bedside with patient
  13. Schedule a family meeting
  14. High five an OPE team member
  15. Introduce yourself to patient & family
  16. Apologize without placing blame
  17. Manage up a fellow team member to patient
  18. Inform patient about an Advanced directive
  19. Smile & greet 15 people
  20. Narrate care (I'm washing my hands for your safety)
  21. Use Elevator Etiquette
  22. Make someone's day
  23. Recognize 4 TM's in WAMBI
  24. Round on a patient