PromotedERICAGot client totroubleshooton 2ndbrowserALL Scoringon youClosing on5 callsUpdatedaddress/contactinfoCallunder 5minClient saidthey willtake surveyfor youClient mentionedthey lovedus/service/productClientlaughedwith youGot a 10surveyfor todayGive aleader acompliment(not me)Read callrecordingdisclosureCallunder 6minWalked clientthrough toscheduletransferClient'snamestarts withan "N"Client toldyou theirweekendplansTracked 8complaintsPulled upSolutionCenter pathfor past 4callsUsedreassurancephraseClient hasRewardsSavingsHelpedset upautopayHad clientuninstalland reinstallappGive ateammateacomplaintClientlives inGATransferto SmallBusinessor ClaimsSent outself-serviceemailIssuedauthcodeCallunder 4minGiveappreciationto a Tiger orTechSaid "MyPleasureon 5 calls"PromotedERICAGot client totroubleshooton 2ndbrowserALL Scoringon youClosing on5 callsUpdatedaddress/contactinfoCallunder 5minClient saidthey willtake surveyfor youClient mentionedthey lovedus/service/productClientlaughedwith youGot a 10surveyfor todayGive aleader acompliment(not me)Read callrecordingdisclosureCallunder 6minWalked clientthrough toscheduletransferClient'snamestarts withan "N"Client toldyou theirweekendplansTracked 8complaintsPulled upSolutionCenter pathfor past 4callsUsedreassurancephraseClient hasRewardsSavingsHelpedset upautopayHad clientuninstalland reinstallappGive ateammateacomplaintClientlives inGATransferto SmallBusinessor ClaimsSent outself-serviceemailIssuedauthcodeCallunder 4minGiveappreciationto a Tiger orTechSaid "MyPleasureon 5 calls"

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promoted ERICA
  2. Got client to troubleshoot on 2nd browser
  3. ALL Scoring on you Closing on 5 calls
  4. Updated address/contact info
  5. Call under 5 min
  6. Client said they will take survey for you
  7. Client mentioned they loved us/service/product
  8. Client laughed with you
  9. Got a 10 survey for today
  10. Give a leader a compliment (not me)
  11. Read call recording disclosure
  12. Call under 6 min
  13. Walked client through to schedule transfer
  14. Client's name starts with an "N"
  15. Client told you their weekend plans
  16. Tracked 8 complaints
  17. Pulled up Solution Center path for past 4 calls
  18. Used reassurance phrase
  19. Client has Rewards Savings
  20. Helped set up autopay
  21. Had client uninstall and reinstall app
  22. Give a teammate a complaint
  23. Client lives in GA
  24. Transfer to Small Business or Claims
  25. Sent out self-service email
  26. Issued auth code
  27. Call under 4 min
  28. Give appreciation to a Tiger or Tech
  29. Said "My Pleasure on 5 calls"