Got a 10surveyfor todayHelpedset upautopayTransferto SmallBusinessor ClaimsGive aleader acompliment(not me)Had clientuninstalland reinstallappRead callrecordingdisclosureClient toldyou theirweekendplansClient'snamestarts withan "N"Clientlives inGAALL Scoringon youClosing on5 callsPulled upSolutionCenter pathfor past 4callsTracked 8complaintsPromotedERICAGive ateammateacomplaintGiveappreciationto a Tiger orTechSaid "MyPleasureon 5 calls"Callunder 6minClientlaughedwith youCallunder 5minUsedreassurancephraseSent outself-serviceemailClient hasRewardsSavingsClient mentionedthey lovedus/service/productUpdatedaddress/contactinfoGot client totroubleshooton 2ndbrowserWalked clientthrough toscheduletransferIssuedauthcodeClient saidthey willtake surveyfor youCallunder 4minGot a 10surveyfor todayHelpedset upautopayTransferto SmallBusinessor ClaimsGive aleader acompliment(not me)Had clientuninstalland reinstallappRead callrecordingdisclosureClient toldyou theirweekendplansClient'snamestarts withan "N"Clientlives inGAALL Scoringon youClosing on5 callsPulled upSolutionCenter pathfor past 4callsTracked 8complaintsPromotedERICAGive ateammateacomplaintGiveappreciationto a Tiger orTechSaid "MyPleasureon 5 calls"Callunder 6minClientlaughedwith youCallunder 5minUsedreassurancephraseSent outself-serviceemailClient hasRewardsSavingsClient mentionedthey lovedus/service/productUpdatedaddress/contactinfoGot client totroubleshooton 2ndbrowserWalked clientthrough toscheduletransferIssuedauthcodeClient saidthey willtake surveyfor youCallunder 4min

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a 10 survey for today
  2. Helped set up autopay
  3. Transfer to Small Business or Claims
  4. Give a leader a compliment (not me)
  5. Had client uninstall and reinstall app
  6. Read call recording disclosure
  7. Client told you their weekend plans
  8. Client's name starts with an "N"
  9. Client lives in GA
  10. ALL Scoring on you Closing on 5 calls
  11. Pulled up Solution Center path for past 4 calls
  12. Tracked 8 complaints
  13. Promoted ERICA
  14. Give a teammate a complaint
  15. Give appreciation to a Tiger or Tech
  16. Said "My Pleasure on 5 calls"
  17. Call under 6 min
  18. Client laughed with you
  19. Call under 5 min
  20. Used reassurance phrase
  21. Sent out self-service email
  22. Client has Rewards Savings
  23. Client mentioned they loved us/service/product
  24. Updated address/contact info
  25. Got client to troubleshoot on 2nd browser
  26. Walked client through to schedule transfer
  27. Issued auth code
  28. Client said they will take survey for you
  29. Call under 4 min