Give aleader acompliment(not me)Transferto SmallBusinessor ClaimsHelpedset upautopayUsedreassurancephraseSent outself-serviceemailClient toldyou theirweekendplansWalked clientthrough toscheduletransferClient mentionedthey lovedus/service/productClient saidthey willtake surveyfor youIssuedauthcodeALL Scoringon youClosing on5 callsGot client totroubleshooton 2ndbrowserCallunder 6minUpdatedaddress/contactinfoPromotedERICATracked 8complaintsGot a 10surveyfor todayCallunder 4minRead callrecordingdisclosureCallunder 5minClientlives inGAGiveappreciationto a Tiger orTechPulled upSolutionCenter pathfor past 4callsClientlaughedwith youSaid "MyPleasureon 5 calls"Client hasRewardsSavingsGive ateammateacomplaintHad clientuninstalland reinstallappClient'snamestarts withan "N"Give aleader acompliment(not me)Transferto SmallBusinessor ClaimsHelpedset upautopayUsedreassurancephraseSent outself-serviceemailClient toldyou theirweekendplansWalked clientthrough toscheduletransferClient mentionedthey lovedus/service/productClient saidthey willtake surveyfor youIssuedauthcodeALL Scoringon youClosing on5 callsGot client totroubleshooton 2ndbrowserCallunder 6minUpdatedaddress/contactinfoPromotedERICATracked 8complaintsGot a 10surveyfor todayCallunder 4minRead callrecordingdisclosureCallunder 5minClientlives inGAGiveappreciationto a Tiger orTechPulled upSolutionCenter pathfor past 4callsClientlaughedwith youSaid "MyPleasureon 5 calls"Client hasRewardsSavingsGive ateammateacomplaintHad clientuninstalland reinstallappClient'snamestarts withan "N"

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a leader a compliment (not me)
  2. Transfer to Small Business or Claims
  3. Helped set up autopay
  4. Used reassurance phrase
  5. Sent out self-service email
  6. Client told you their weekend plans
  7. Walked client through to schedule transfer
  8. Client mentioned they loved us/service/product
  9. Client said they will take survey for you
  10. Issued auth code
  11. ALL Scoring on you Closing on 5 calls
  12. Got client to troubleshoot on 2nd browser
  13. Call under 6 min
  14. Updated address/contact info
  15. Promoted ERICA
  16. Tracked 8 complaints
  17. Got a 10 survey for today
  18. Call under 4 min
  19. Read call recording disclosure
  20. Call under 5 min
  21. Client lives in GA
  22. Give appreciation to a Tiger or Tech
  23. Pulled up Solution Center path for past 4 calls
  24. Client laughed with you
  25. Said "My Pleasure on 5 calls"
  26. Client has Rewards Savings
  27. Give a teammate a complaint
  28. Had client uninstall and reinstall app
  29. Client's name starts with an "N"