Got a 10surveyfor todayGive ateammateacomplaintALL Scoringon youClosing on5 callsHelpedset upautopayClient'snamestarts withan "N"Callunder 6minUpdatedaddress/contactinfoPulled upSolutionCenter pathfor past 4callsCallunder 4minCallunder 5minClient mentionedthey lovedus/service/productClient toldyou theirweekendplansClientlaughedwith youHad clientuninstalland reinstallappSent outself-serviceemailGot client totroubleshooton 2ndbrowserGive aleader acompliment(not me)Transferto SmallBusinessor ClaimsSaid "MyPleasureon 5 calls"Client hasRewardsSavingsClient saidthey willtake surveyfor youGiveappreciationto a Tiger orTechTracked 8complaintsPromotedERICAUsedreassurancephraseClientlives inGARead callrecordingdisclosureWalked clientthrough toscheduletransferIssuedauthcodeGot a 10surveyfor todayGive ateammateacomplaintALL Scoringon youClosing on5 callsHelpedset upautopayClient'snamestarts withan "N"Callunder 6minUpdatedaddress/contactinfoPulled upSolutionCenter pathfor past 4callsCallunder 4minCallunder 5minClient mentionedthey lovedus/service/productClient toldyou theirweekendplansClientlaughedwith youHad clientuninstalland reinstallappSent outself-serviceemailGot client totroubleshooton 2ndbrowserGive aleader acompliment(not me)Transferto SmallBusinessor ClaimsSaid "MyPleasureon 5 calls"Client hasRewardsSavingsClient saidthey willtake surveyfor youGiveappreciationto a Tiger orTechTracked 8complaintsPromotedERICAUsedreassurancephraseClientlives inGARead callrecordingdisclosureWalked clientthrough toscheduletransferIssuedauthcode

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a 10 survey for today
  2. Give a teammate a complaint
  3. ALL Scoring on you Closing on 5 calls
  4. Helped set up autopay
  5. Client's name starts with an "N"
  6. Call under 6 min
  7. Updated address/contact info
  8. Pulled up Solution Center path for past 4 calls
  9. Call under 4 min
  10. Call under 5 min
  11. Client mentioned they loved us/service/product
  12. Client told you their weekend plans
  13. Client laughed with you
  14. Had client uninstall and reinstall app
  15. Sent out self-service email
  16. Got client to troubleshoot on 2nd browser
  17. Give a leader a compliment (not me)
  18. Transfer to Small Business or Claims
  19. Said "My Pleasure on 5 calls"
  20. Client has Rewards Savings
  21. Client said they will take survey for you
  22. Give appreciation to a Tiger or Tech
  23. Tracked 8 complaints
  24. Promoted ERICA
  25. Used reassurance phrase
  26. Client lives in GA
  27. Read call recording disclosure
  28. Walked client through to schedule transfer
  29. Issued auth code