Clientlives inGASent outself-serviceemailGiveappreciationto a Tiger orTechCallunder 5minPromotedERICAHad clientuninstalland reinstallappClient toldyou theirweekendplansClient mentionedthey lovedus/service/productTransferto SmallBusinessor ClaimsUsedreassurancephraseWalked clientthrough toscheduletransferSaid "MyPleasureon 5 calls"Clientlaughedwith youGot client totroubleshooton 2ndbrowserCallunder 4minClient hasRewardsSavingsGive aleader acompliment(not me)Got a 10surveyfor todayUpdatedaddress/contactinfoALL Scoringon youClosing on5 callsPulled upSolutionCenter pathfor past 4callsIssuedauthcodeGive ateammateacomplaintTracked 8complaintsClient saidthey willtake surveyfor youCallunder 6minRead callrecordingdisclosureClient'snamestarts withan "N"Helpedset upautopayClientlives inGASent outself-serviceemailGiveappreciationto a Tiger orTechCallunder 5minPromotedERICAHad clientuninstalland reinstallappClient toldyou theirweekendplansClient mentionedthey lovedus/service/productTransferto SmallBusinessor ClaimsUsedreassurancephraseWalked clientthrough toscheduletransferSaid "MyPleasureon 5 calls"Clientlaughedwith youGot client totroubleshooton 2ndbrowserCallunder 4minClient hasRewardsSavingsGive aleader acompliment(not me)Got a 10surveyfor todayUpdatedaddress/contactinfoALL Scoringon youClosing on5 callsPulled upSolutionCenter pathfor past 4callsIssuedauthcodeGive ateammateacomplaintTracked 8complaintsClient saidthey willtake surveyfor youCallunder 6minRead callrecordingdisclosureClient'snamestarts withan "N"Helpedset upautopay

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Client lives in GA
  2. Sent out self-service email
  3. Give appreciation to a Tiger or Tech
  4. Call under 5 min
  5. Promoted ERICA
  6. Had client uninstall and reinstall app
  7. Client told you their weekend plans
  8. Client mentioned they loved us/service/product
  9. Transfer to Small Business or Claims
  10. Used reassurance phrase
  11. Walked client through to schedule transfer
  12. Said "My Pleasure on 5 calls"
  13. Client laughed with you
  14. Got client to troubleshoot on 2nd browser
  15. Call under 4 min
  16. Client has Rewards Savings
  17. Give a leader a compliment (not me)
  18. Got a 10 survey for today
  19. Updated address/contact info
  20. ALL Scoring on you Closing on 5 calls
  21. Pulled up Solution Center path for past 4 calls
  22. Issued auth code
  23. Give a teammate a complaint
  24. Tracked 8 complaints
  25. Client said they will take survey for you
  26. Call under 6 min
  27. Read call recording disclosure
  28. Client's name starts with an "N"
  29. Helped set up autopay