(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Calls back for same solution within same day
"I have a Quick &/or Simple Question"
"Do I have to be on the phone for this?"
Has had an issue for months, but now its a rush
"Do I have to do this all the time?"
Solved Issue by Rebooting
Ask a complex Question. Answers with "Yes"
Calls back for same solution within same day
My computer/internet at home is much faster
Outlook: How do I Share a Mailbox?
Has had an issue for months, but now its a rush
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Don't tell me all the details - gets upset when it's not done how they want it
Can you just fix it
"Can you just install it for me?"
Outlook: How do I Share a Mailbox?
"Do I have to be on the phone for this?"
Does not know their ticket number
"Do I have to do this all the time?"
states that Issue was resolved prior, but does not know when or how
states that Issue was resolved prior, but does not know when or how
"I have a Quick &/or Simple Question"
My computer/internet at home is much faster
Can You logoff your machine? Shuts down
Ask a complex Question. Answers with "Yes"
"I have to go to a meeting soon." "How Long will this take?"
"I Have always done it this way"
Can you just get me a new computer
Forgot Password after vacation
Solved Issue by Rebooting
Provides asset tag for the monitor
"But My CoWorker Has Access"
"But My CoWorker Has Access"
Does not know their ticket number
"I Have always done it this way"
Don't tell me all the details - gets upset when it's not done how they want it
"Can you just install it for me?"
Can you just get me a new computer
Can You logoff your machine? Shuts down
"Can I go back to Office 2007?"
Forgot Password after vacation
Can you just fix it
"Can I go back to Office 2007?"
Provides asset tag for the monitor
"I have to go to a meeting soon." "How Long will this take?"