(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can you just fix it
Calls back for same solution within same day
Outlook: How do I Share a Mailbox?
"Do I have to be on the phone for this?"
Solved Issue by Rebooting
Has had an issue for months, but now its a rush
Don't tell me all the details - gets upset when it's not done how they want it
"I Have always done it this way"
Don't tell me all the details - gets upset when it's not done how they want it
"Can you just install it for me?"
Does not know their ticket number
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Has had an issue for months, but now its a rush
Ask a complex Question. Answers with "Yes"
states that Issue was resolved prior, but does not know when or how
"Can I go back to Office 2007?"
"But My CoWorker Has Access"
"Do I have to do this all the time?"
Can You logoff your machine? Shuts down
My computer/internet at home is much faster
"I have to go to a meeting soon." "How Long will this take?"
"Can you just install it for me?"
Provides asset tag for the monitor
Can You logoff your machine? Shuts down
Calls back for same solution within same day
Forgot Password after vacation
states that Issue was resolved prior, but does not know when or how
Forgot Password after vacation
"Do I have to do this all the time?"
Outlook: How do I Share a Mailbox?
"I have to go to a meeting soon." "How Long will this take?"
Provides asset tag for the monitor
Does not know their ticket number
My computer/internet at home is much faster
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)