(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
"I have to go to a meeting soon." "How Long will this take?"
Does not know their ticket number
"Can I go back to Office 2007?"
"Do I have to do this all the time?"
states that Issue was resolved prior, but does not know when or how
Ask a complex Question. Answers with "Yes"
"I Have always done it this way"
Forgot Password after vacation
Outlook: How do I Share a Mailbox?
"I have to go to a meeting soon." "How Long will this take?"
Can you just get me a new computer
Can you just get me a new computer
Has had an issue for months, but now its a rush
"Do I have to be on the phone for this?"
Don't tell me all the details - gets upset when it's not done how they want it
My computer/internet at home is much faster
Provides asset tag for the monitor
"But My CoWorker Has Access"
"I have a Quick &/or Simple Question"
Provides asset tag for the monitor
"Can I go back to Office 2007?"
Solved Issue by Rebooting
"But My CoWorker Has Access"
Don't tell me all the details - gets upset when it's not done how they want it
"I have a Quick &/or Simple Question"
"Can you just install it for me?"
Outlook: How do I Share a Mailbox?
"Do I have to be on the phone for this?"
"Do I have to do this all the time?"
Has had an issue for months, but now its a rush
Can You logoff your machine? Shuts down
Can You logoff your machine? Shuts down
Ask a complex Question. Answers with "Yes"
My computer/internet at home is much faster
Solved Issue by Rebooting
Calls back for same solution within same day
Can you just fix it
Can you just fix it
"I Have always done it this way"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Does not know their ticket number
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"Can you just install it for me?"
Forgot Password after vacation
states that Issue was resolved prior, but does not know when or how
