(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I Have always done it this way"
"Do I have to be on the phone for this?"
"Can I go back to Office 2007?"
"I have a Quick &/or Simple Question"
Calls back for same solution within same day
"Can you just install it for me?"
Can you just fix it
"I Have always done it this way"
"Do I have to do this all the time?"
Don't tell me all the details - gets upset when it's not done how they want it
Can you just get me a new computer
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Outlook: How do I Share a Mailbox?
My computer/internet at home is much faster
"Can you just install it for me?"
Solved Issue by Rebooting
Can You logoff your machine? Shuts down
"I have a Quick &/or Simple Question"
Does not know their ticket number
Ask a complex Question. Answers with "Yes"
Can you just get me a new computer
Can you just fix it
"Can I go back to Office 2007?"
Provides asset tag for the monitor
Has had an issue for months, but now its a rush
"I have to go to a meeting soon." "How Long will this take?"
My computer/internet at home is much faster
states that Issue was resolved prior, but does not know when or how
"I have to go to a meeting soon." "How Long will this take?"
Solved Issue by Rebooting
Can You logoff your machine? Shuts down
Don't tell me all the details - gets upset when it's not done how they want it
"But My CoWorker Has Access"
Outlook: How do I Share a Mailbox?
Ask a complex Question. Answers with "Yes"
Has had an issue for months, but now its a rush
Calls back for same solution within same day
"Do I have to do this all the time?"
states that Issue was resolved prior, but does not know when or how
Forgot Password after vacation
Does not know their ticket number
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)