(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have to go to a meeting soon." "How Long will this take?"
Outlook: How do I Share a Mailbox?
Can you just get me a new computer
Ask a complex Question. Answers with "Yes"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Ask a complex Question. Answers with "Yes"
Provides asset tag for the monitor
Don't tell me all the details - gets upset when it's not done how they want it
"I have a Quick &/or Simple Question"
Can You logoff your machine? Shuts down
Provides asset tag for the monitor
Outlook: How do I Share a Mailbox?
Forgot Password after vacation
Calls back for same solution within same day
"Can you just install it for me?"
Calls back for same solution within same day
Can you just get me a new computer
"Do I have to be on the phone for this?"
My computer/internet at home is much faster
Can You logoff your machine? Shuts down
"I Have always done it this way"
Forgot Password after vacation
Don't tell me all the details - gets upset when it's not done how they want it
"Do I have to do this all the time?"
"Do I have to do this all the time?"
"Can I go back to Office 2007?"
"I have to go to a meeting soon." "How Long will this take?"
Has had an issue for months, but now its a rush
"I have a Quick &/or Simple Question"
Can you just fix it
My computer/internet at home is much faster
Solved Issue by Rebooting
Solved Issue by Rebooting
"But My CoWorker Has Access"
Can you just fix it
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"Can you just install it for me?"
"I Have always done it this way"
"But My CoWorker Has Access"
Does not know their ticket number
states that Issue was resolved prior, but does not know when or how
Does not know their ticket number
"Can I go back to Office 2007?"
"Do I have to be on the phone for this?"
states that Issue was resolved prior, but does not know when or how