(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask a complex Question. Answers with "Yes"
Has had an issue for months, but now its a rush
"I have a Quick &/or Simple Question"
"I have to go to a meeting soon." "How Long will this take?"
"Do I have to be on the phone for this?"
Can You logoff your machine? Shuts down
"Do I have to be on the phone for this?"
Can You logoff your machine? Shuts down
states that Issue was resolved prior, but does not know when or how
Forgot Password after vacation
Don't tell me all the details - gets upset when it's not done how they want it
Has had an issue for months, but now its a rush
Provides asset tag for the monitor
Calls back for same solution within same day
"Can you just install it for me?"
"But My CoWorker Has Access"
Can you just get me a new computer
states that Issue was resolved prior, but does not know when or how
My computer/internet at home is much faster
Outlook: How do I Share a Mailbox?
"Do I have to do this all the time?"
Does not know their ticket number
"I have a Quick &/or Simple Question"
Ask a complex Question. Answers with "Yes"
Provides asset tag for the monitor
"Can you just install it for me?"
Forgot Password after vacation
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Can you just get me a new computer
Don't tell me all the details - gets upset when it's not done how they want it
"I have to go to a meeting soon." "How Long will this take?"
My computer/internet at home is much faster
Can you just fix it
"I Have always done it this way"
Outlook: How do I Share a Mailbox?
Solved Issue by Rebooting
Solved Issue by Rebooting
"Can I go back to Office 2007?"
"Do I have to do this all the time?"
"Can I go back to Office 2007?"
"I Have always done it this way"
Can you just fix it
Does not know their ticket number
Calls back for same solution within same day
"But My CoWorker Has Access"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)