Updated OPISInq#___________________Helped a membernavigate the memberportalInq#___________________Called an Anthem BluePlanInq#___________________Called a professionalprovider in PAInq#___________________Called a provider toobtain procedure codesInq#___________________Sent Claim forms to amemberInq#___________________Used my FCR scriptInq#___________________Completed a providersearch for a memberInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called a facility providerin PAInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a plan in thePacific Time ZoneInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Verified pricing with alocalInq#___________________Sent a duplicate memberEOBInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Advised of a time frameper harrietInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Completed a promisedcallbackInq#___________________Called a New York planInq#___________________Offered and sent an ADHIto a memberInq#___________________Updated OPISInq#___________________Helped a membernavigate the memberportalInq#___________________Called an Anthem BluePlanInq#___________________Called a professionalprovider in PAInq#___________________Called a provider toobtain procedure codesInq#___________________Sent Claim forms to amemberInq#___________________Used my FCR scriptInq#___________________Completed a providersearch for a memberInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called a facility providerin PAInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a plan in thePacific Time ZoneInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Verified pricing with alocalInq#___________________Sent a duplicate memberEOBInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Advised of a time frameper harrietInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Completed a promisedcallbackInq#___________________Called a New York planInq#___________________Offered and sent an ADHIto a memberInq#___________________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated OPIS Inq #___________________
  2. Helped a member navigate the member portal Inq #___________________
  3. Called an Anthem Blue Plan Inq #___________________
  4. Called a professional provider in PA Inq #___________________
  5. Called a provider to obtain procedure codes Inq #___________________
  6. Sent Claim forms to a member Inq #___________________
  7. Used my FCR script Inq #___________________
  8. Completed a provider search for a member Inq #___________________
  9. Sent a claim Misroute through bluesquared Inq #___________________
  10. Called a facility provider in PA Inq #___________________
  11. Called a plan in the Mountain Time Zone Inq #___________________
  12. Called a plan in the Pacific Time Zone Inq #___________________
  13. Sent a G.I. through bluesquared Inq #___________________
  14. Called a provider to request a member account be put on hold Inq #___________________
  15. Verified pricing with a local Inq #___________________
  16. Sent a duplicate member EOB Inq #___________________
  17. Called Pharmacy Affairs for a member Inq #___________________
  18. Called a local plan south of the Mississippi River Inq #___________________
  19. Advised of a time frame per harriet Inq #___________________
  20. Called a plan in the Central Time Zone Inq #___________________
  21. Called a local plan above the Mason Dixon Line Inq #___________________
  22. Completed a promised callback Inq #___________________
  23. Called a New York plan Inq #___________________
  24. Offered and sent an ADHI to a member Inq #___________________