Sent Claim forms to amemberInq#___________________Called a plan in theMountain Time ZoneInq#___________________Advised of a time frameper harrietInq#___________________Offered and sent an ADHIto a memberInq#___________________Helped a membernavigate the memberportalInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Updated OPISInq#___________________Verified pricing with alocalInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Completed a promisedcallbackInq#___________________Called a plan in thePacific Time ZoneInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Completed a providersearch for a memberInq#___________________Called a professionalprovider in PAInq#___________________Called a provider toobtain procedure codesInq#___________________Sent a duplicate memberEOBInq#___________________Used my FCR scriptInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a facility providerin PAInq#___________________Called a New York planInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called an Anthem BluePlanInq#___________________Sent Claim forms to amemberInq#___________________Called a plan in theMountain Time ZoneInq#___________________Advised of a time frameper harrietInq#___________________Offered and sent an ADHIto a memberInq#___________________Helped a membernavigate the memberportalInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Updated OPISInq#___________________Verified pricing with alocalInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Completed a promisedcallbackInq#___________________Called a plan in thePacific Time ZoneInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Completed a providersearch for a memberInq#___________________Called a professionalprovider in PAInq#___________________Called a provider toobtain procedure codesInq#___________________Sent a duplicate memberEOBInq#___________________Used my FCR scriptInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a facility providerin PAInq#___________________Called a New York planInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called an Anthem BluePlanInq#___________________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent Claim forms to a member Inq #___________________
  2. Called a plan in the Mountain Time Zone Inq #___________________
  3. Advised of a time frame per harriet Inq #___________________
  4. Offered and sent an ADHI to a member Inq #___________________
  5. Helped a member navigate the member portal Inq #___________________
  6. Called a provider to request a member account be put on hold Inq #___________________
  7. Updated OPIS Inq #___________________
  8. Verified pricing with a local Inq #___________________
  9. Called a local plan south of the Mississippi River Inq #___________________
  10. Completed a promised callback Inq #___________________
  11. Called a plan in the Pacific Time Zone Inq #___________________
  12. Sent a claim Misroute through bluesquared Inq #___________________
  13. Called Pharmacy Affairs for a member Inq #___________________
  14. Completed a provider search for a member Inq #___________________
  15. Called a professional provider in PA Inq #___________________
  16. Called a provider to obtain procedure codes Inq #___________________
  17. Sent a duplicate member EOB Inq #___________________
  18. Used my FCR script Inq #___________________
  19. Sent a G.I. through bluesquared Inq #___________________
  20. Called a facility provider in PA Inq #___________________
  21. Called a New York plan Inq #___________________
  22. Called a local plan above the Mason Dixon Line Inq #___________________
  23. Called a plan in the Central Time Zone Inq #___________________
  24. Called an Anthem Blue Plan Inq #___________________