Updated OPISInq#___________________Used my FCR scriptInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Completed a promisedcallbackInq#___________________Called a facility providerin PAInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Completed a providersearch for a memberInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Helped a membernavigate the memberportalInq#___________________Sent Claim forms to amemberInq#___________________Sent a duplicate memberEOBInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called a plan in thePacific Time ZoneInq#___________________Called a provider toobtain procedure codesInq#___________________Called a professionalprovider in PAInq#___________________Called a plan in theMountain Time ZoneInq#___________________Offered and sent an ADHIto a memberInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Called a New York planInq#___________________Called a plan in theCentral Time ZoneInq#___________________Advised of a time frameper harrietInq#___________________Verified pricing with alocalInq#___________________Updated OPISInq#___________________Used my FCR scriptInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Completed a promisedcallbackInq#___________________Called a facility providerin PAInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Completed a providersearch for a memberInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Helped a membernavigate the memberportalInq#___________________Sent Claim forms to amemberInq#___________________Sent a duplicate memberEOBInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called a plan in thePacific Time ZoneInq#___________________Called a provider toobtain procedure codesInq#___________________Called a professionalprovider in PAInq#___________________Called a plan in theMountain Time ZoneInq#___________________Offered and sent an ADHIto a memberInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Called a New York planInq#___________________Called a plan in theCentral Time ZoneInq#___________________Advised of a time frameper harrietInq#___________________Verified pricing with alocalInq#___________________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated OPIS Inq #___________________
  2. Used my FCR script Inq #___________________
  3. Called a local plan above the Mason Dixon Line Inq #___________________
  4. Completed a promised callback Inq #___________________
  5. Called a facility provider in PA Inq #___________________
  6. Called a provider to request a member account be put on hold Inq #___________________
  7. Completed a provider search for a member Inq #___________________
  8. Sent a claim Misroute through bluesquared Inq #___________________
  9. Called an Anthem Blue Plan Inq #___________________
  10. Helped a member navigate the member portal Inq #___________________
  11. Sent Claim forms to a member Inq #___________________
  12. Sent a duplicate member EOB Inq #___________________
  13. Sent a G.I. through bluesquared Inq #___________________
  14. Called a local plan south of the Mississippi River Inq #___________________
  15. Called a plan in the Pacific Time Zone Inq #___________________
  16. Called a provider to obtain procedure codes Inq #___________________
  17. Called a professional provider in PA Inq #___________________
  18. Called a plan in the Mountain Time Zone Inq #___________________
  19. Offered and sent an ADHI to a member Inq #___________________
  20. Called Pharmacy Affairs for a member Inq #___________________
  21. Called a New York plan Inq #___________________
  22. Called a plan in the Central Time Zone Inq #___________________
  23. Advised of a time frame per harriet Inq #___________________
  24. Verified pricing with a local Inq #___________________