Used my FCR scriptInq#___________________Sent Claim forms to amemberInq#___________________Called a professionalprovider in PAInq#___________________Advised of a time frameper harrietInq#___________________Verified pricing with alocalInq#___________________Completed a promisedcallbackInq#___________________Called a New York planInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called a plan in thePacific Time ZoneInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a provider toobtain procedure codesInq#___________________Updated OPISInq#___________________Offered and sent an ADHIto a memberInq#___________________Completed a providersearch for a memberInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Helped a membernavigate the memberportalInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called a facility providerin PAInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Sent a duplicate memberEOBInq#___________________Used my FCR scriptInq#___________________Sent Claim forms to amemberInq#___________________Called a professionalprovider in PAInq#___________________Advised of a time frameper harrietInq#___________________Verified pricing with alocalInq#___________________Completed a promisedcallbackInq#___________________Called a New York planInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called a plan in thePacific Time ZoneInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a provider toobtain procedure codesInq#___________________Updated OPISInq#___________________Offered and sent an ADHIto a memberInq#___________________Completed a providersearch for a memberInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Helped a membernavigate the memberportalInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called a facility providerin PAInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Sent a duplicate memberEOBInq#___________________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used my FCR script Inq #___________________
  2. Sent Claim forms to a member Inq #___________________
  3. Called a professional provider in PA Inq #___________________
  4. Advised of a time frame per harriet Inq #___________________
  5. Verified pricing with a local Inq #___________________
  6. Completed a promised callback Inq #___________________
  7. Called a New York plan Inq #___________________
  8. Sent a claim Misroute through bluesquared Inq #___________________
  9. Called a plan in the Pacific Time Zone Inq #___________________
  10. Called a plan in the Central Time Zone Inq #___________________
  11. Called a provider to obtain procedure codes Inq #___________________
  12. Updated OPIS Inq #___________________
  13. Offered and sent an ADHI to a member Inq #___________________
  14. Completed a provider search for a member Inq #___________________
  15. Sent a G.I. through bluesquared Inq #___________________
  16. Called an Anthem Blue Plan Inq #___________________
  17. Helped a member navigate the member portal Inq #___________________
  18. Called a local plan above the Mason Dixon Line Inq #___________________
  19. Called a provider to request a member account be put on hold Inq #___________________
  20. Called a plan in the Mountain Time Zone Inq #___________________
  21. Called a local plan south of the Mississippi River Inq #___________________
  22. Called a facility provider in PA Inq #___________________
  23. Called Pharmacy Affairs for a member Inq #___________________
  24. Sent a duplicate member EOB Inq #___________________