Called a provider torequest a memberaccount be put on holdInq#___________________Verified pricing with alocalInq#___________________Completed a promisedcallbackInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a professionalprovider in PAInq#___________________Helped a membernavigate the memberportalInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a plan in thePacific Time ZoneInq#___________________Updated OPISInq#___________________Used my FCR scriptInq#___________________Sent a duplicate memberEOBInq#___________________Offered and sent an ADHIto a memberInq#___________________Completed a providersearch for a memberInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Sent Claim forms to amemberInq#___________________Called a facility providerin PAInq#___________________Called a provider toobtain procedure codesInq#___________________Advised of a time frameper harrietInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a New York planInq#___________________Called a provider torequest a memberaccount be put on holdInq#___________________Verified pricing with alocalInq#___________________Completed a promisedcallbackInq#___________________Called a plan in theMountain Time ZoneInq#___________________Called a professionalprovider in PAInq#___________________Helped a membernavigate the memberportalInq#___________________Sent a claim Misroutethrough bluesquaredInq#___________________Called an Anthem BluePlanInq#___________________Called a plan in theCentral Time ZoneInq#___________________Called a plan in thePacific Time ZoneInq#___________________Updated OPISInq#___________________Used my FCR scriptInq#___________________Sent a duplicate memberEOBInq#___________________Offered and sent an ADHIto a memberInq#___________________Completed a providersearch for a memberInq#___________________Called a local plan southof the Mississippi RiverInq#___________________Called Pharmacy Affairsfor a memberInq#___________________Sent Claim forms to amemberInq#___________________Called a facility providerin PAInq#___________________Called a provider toobtain procedure codesInq#___________________Advised of a time frameper harrietInq#___________________Sent a G.I. throughbluesquaredInq#___________________Called a local plan abovethe Mason Dixon LineInq#___________________Called a New York planInq#___________________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called a provider to request a member account be put on hold Inq #___________________
  2. Verified pricing with a local Inq #___________________
  3. Completed a promised callback Inq #___________________
  4. Called a plan in the Mountain Time Zone Inq #___________________
  5. Called a professional provider in PA Inq #___________________
  6. Helped a member navigate the member portal Inq #___________________
  7. Sent a claim Misroute through bluesquared Inq #___________________
  8. Called an Anthem Blue Plan Inq #___________________
  9. Called a plan in the Central Time Zone Inq #___________________
  10. Called a plan in the Pacific Time Zone Inq #___________________
  11. Updated OPIS Inq #___________________
  12. Used my FCR script Inq #___________________
  13. Sent a duplicate member EOB Inq #___________________
  14. Offered and sent an ADHI to a member Inq #___________________
  15. Completed a provider search for a member Inq #___________________
  16. Called a local plan south of the Mississippi River Inq #___________________
  17. Called Pharmacy Affairs for a member Inq #___________________
  18. Sent Claim forms to a member Inq #___________________
  19. Called a facility provider in PA Inq #___________________
  20. Called a provider to obtain procedure codes Inq #___________________
  21. Advised of a time frame per harriet Inq #___________________
  22. Sent a G.I. through bluesquared Inq #___________________
  23. Called a local plan above the Mason Dixon Line Inq #___________________
  24. Called a New York plan Inq #___________________