Offered and sent anADHI to a memberInq#_______________Called a local planabove the MasonDixon LineInq#_______________Helped a membernavigate themember portalInq#_______________Called a provider toobtain procedurecodesInq#_______________Sent a duplicatemember EOBInq#_______________Called an AnthemBlue PlanInq#_______________Verified pricing witha localInq#_______________Called a plan in theMountain Time ZoneInq#_______________Updated OPISInq#_______________Called a plan in thePacific Time ZoneInq#_______________Advised of a timeframe per harrietInq#_______________Used my FCR scriptInq#_______________Called a New YorkplanInq#_______________Completed apromised callbackInq#_______________Sent a claimMisroute throughbluesquaredInq#_______________Called a facilityprovider in PAInq#_______________Sent a G.I. throughbluesquaredInq#_______________Sent Claim forms toa memberInq#_______________Called a local plansouth of theMississippi RiverInq#_______________Called PharmacyAffairs for a memberInq#_______________Called a provider torequest a memberaccount be put onholdInq#_______________Called a professionalprovider in PAInq#_______________Called a plan in theCentral Time ZoneInq#_______________Completed aprovider search for amemberInq#_______________Offered and sent anADHI to a memberInq#_______________Called a local planabove the MasonDixon LineInq#_______________Helped a membernavigate themember portalInq#_______________Called a provider toobtain procedurecodesInq#_______________Sent a duplicatemember EOBInq#_______________Called an AnthemBlue PlanInq#_______________Verified pricing witha localInq#_______________Called a plan in theMountain Time ZoneInq#_______________Updated OPISInq#_______________Called a plan in thePacific Time ZoneInq#_______________Advised of a timeframe per harrietInq#_______________Used my FCR scriptInq#_______________Called a New YorkplanInq#_______________Completed apromised callbackInq#_______________Sent a claimMisroute throughbluesquaredInq#_______________Called a facilityprovider in PAInq#_______________Sent a G.I. throughbluesquaredInq#_______________Sent Claim forms toa memberInq#_______________Called a local plansouth of theMississippi RiverInq#_______________Called PharmacyAffairs for a memberInq#_______________Called a provider torequest a memberaccount be put onholdInq#_______________Called a professionalprovider in PAInq#_______________Called a plan in theCentral Time ZoneInq#_______________Completed aprovider search for amemberInq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered and sent an ADHI to a member Inq #_______________
  2. Called a local plan above the Mason Dixon Line Inq #_______________
  3. Helped a member navigate the member portal Inq #_______________
  4. Called a provider to obtain procedure codes Inq #_______________
  5. Sent a duplicate member EOB Inq #_______________
  6. Called an Anthem Blue Plan Inq #_______________
  7. Verified pricing with a local Inq #_______________
  8. Called a plan in the Mountain Time Zone Inq #_______________
  9. Updated OPIS Inq #_______________
  10. Called a plan in the Pacific Time Zone Inq #_______________
  11. Advised of a time frame per harriet Inq #_______________
  12. Used my FCR script Inq #_______________
  13. Called a New York plan Inq #_______________
  14. Completed a promised callback Inq #_______________
  15. Sent a claim Misroute through bluesquared Inq #_______________
  16. Called a facility provider in PA Inq #_______________
  17. Sent a G.I. through bluesquared Inq #_______________
  18. Sent Claim forms to a member Inq #_______________
  19. Called a local plan south of the Mississippi River Inq #_______________
  20. Called Pharmacy Affairs for a member Inq #_______________
  21. Called a provider to request a member account be put on hold Inq #_______________
  22. Called a professional provider in PA Inq #_______________
  23. Called a plan in the Central Time Zone Inq #_______________
  24. Completed a provider search for a member Inq #_______________