Advised of a timeframe per harrietInq#_______________Verified pricing witha localInq#_______________Sent a duplicatemember EOBInq#_______________Called a plan in theCentral Time ZoneInq#_______________Called an AnthemBlue PlanInq#_______________Called a plan in thePacific Time ZoneInq#_______________Used my FCR scriptInq#_______________Updated OPISInq#_______________Completed apromised callbackInq#_______________Helped a membernavigate themember portalInq#_______________Completed aprovider search for amemberInq#_______________Called a provider torequest a memberaccount be put onholdInq#_______________Called a professionalprovider in PAInq#_______________Called a local planabove the MasonDixon LineInq#_______________Called a plan in theMountain Time ZoneInq#_______________Offered and sent anADHI to a memberInq#_______________Called a facilityprovider in PAInq#_______________Called a local plansouth of theMississippi RiverInq#_______________Called a provider toobtain procedurecodesInq#_______________Called a New YorkplanInq#_______________Sent a G.I. throughbluesquaredInq#_______________Called PharmacyAffairs for a memberInq#_______________Sent Claim forms toa memberInq#_______________Sent a claimMisroute throughbluesquaredInq#_______________Advised of a timeframe per harrietInq#_______________Verified pricing witha localInq#_______________Sent a duplicatemember EOBInq#_______________Called a plan in theCentral Time ZoneInq#_______________Called an AnthemBlue PlanInq#_______________Called a plan in thePacific Time ZoneInq#_______________Used my FCR scriptInq#_______________Updated OPISInq#_______________Completed apromised callbackInq#_______________Helped a membernavigate themember portalInq#_______________Completed aprovider search for amemberInq#_______________Called a provider torequest a memberaccount be put onholdInq#_______________Called a professionalprovider in PAInq#_______________Called a local planabove the MasonDixon LineInq#_______________Called a plan in theMountain Time ZoneInq#_______________Offered and sent anADHI to a memberInq#_______________Called a facilityprovider in PAInq#_______________Called a local plansouth of theMississippi RiverInq#_______________Called a provider toobtain procedurecodesInq#_______________Called a New YorkplanInq#_______________Sent a G.I. throughbluesquaredInq#_______________Called PharmacyAffairs for a memberInq#_______________Sent Claim forms toa memberInq#_______________Sent a claimMisroute throughbluesquaredInq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised of a time frame per harriet Inq #_______________
  2. Verified pricing with a local Inq #_______________
  3. Sent a duplicate member EOB Inq #_______________
  4. Called a plan in the Central Time Zone Inq #_______________
  5. Called an Anthem Blue Plan Inq #_______________
  6. Called a plan in the Pacific Time Zone Inq #_______________
  7. Used my FCR script Inq #_______________
  8. Updated OPIS Inq #_______________
  9. Completed a promised callback Inq #_______________
  10. Helped a member navigate the member portal Inq #_______________
  11. Completed a provider search for a member Inq #_______________
  12. Called a provider to request a member account be put on hold Inq #_______________
  13. Called a professional provider in PA Inq #_______________
  14. Called a local plan above the Mason Dixon Line Inq #_______________
  15. Called a plan in the Mountain Time Zone Inq #_______________
  16. Offered and sent an ADHI to a member Inq #_______________
  17. Called a facility provider in PA Inq #_______________
  18. Called a local plan south of the Mississippi River Inq #_______________
  19. Called a provider to obtain procedure codes Inq #_______________
  20. Called a New York plan Inq #_______________
  21. Sent a G.I. through bluesquared Inq #_______________
  22. Called Pharmacy Affairs for a member Inq #_______________
  23. Sent Claim forms to a member Inq #_______________
  24. Sent a claim Misroute through bluesquared Inq #_______________