Offered and sent anADHI to a member Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Called a professionalprovider in PA Inq#_______________Sent Claim forms toa member Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a New Yorkplan Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Verified pricing witha local Inq#_______________Called PharmacyAffairs for a member Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Used my FCR script Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Completed aprovider search for amember Inq#_______________Called a facilityprovider in PA Inq#_______________Completed apromised callback Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called an AnthemBlue Plan Inq#_______________Updated OPIS Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Offered and sent anADHI to a member Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Called a professionalprovider in PA Inq#_______________Sent Claim forms toa member Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a New Yorkplan Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Verified pricing witha local Inq#_______________Called PharmacyAffairs for a member Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Used my FCR script Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Completed aprovider search for amember Inq#_______________Called a facilityprovider in PA Inq#_______________Completed apromised callback Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called an AnthemBlue Plan Inq#_______________Updated OPIS Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered and sent an ADHI to a member Inq #_______________
  2. Sent a duplicate member EOB Inq #_______________
  3. Called a plan in the Central Time Zone Inq #_______________
  4. Called a professional provider in PA Inq #_______________
  5. Sent Claim forms to a member Inq #_______________
  6. Advised of a time frame per harriet Inq #_______________
  7. Called a New York plan Inq #_______________
  8. Called a provider to obtain procedure codes Inq #_______________
  9. Verified pricing with a local Inq #_______________
  10. Called Pharmacy Affairs for a member Inq #_______________
  11. Sent a G.I. through bluesquared Inq #_______________
  12. Used my FCR script Inq #_______________
  13. Sent a claim Misroute through bluesquared Inq #_______________
  14. Completed a provider search for a member Inq #_______________
  15. Called a facility provider in PA Inq #_______________
  16. Completed a promised callback Inq #_______________
  17. Called a local plan south of the Mississippi River Inq #_______________
  18. Called a plan in the Mountain Time Zone Inq #_______________
  19. Called a provider to request a member account be put on hold Inq #_______________
  20. Called an Anthem Blue Plan Inq #_______________
  21. Updated OPIS Inq #_______________
  22. Called a plan in the Pacific Time Zone Inq #_______________
  23. Helped a member navigate the member portal Inq #_______________
  24. Called a local plan above the Mason Dixon Line Inq #_______________