Offered and sent anADHI to a member Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Completed apromised callback Inq#_______________Completed aprovider search for amember Inq#_______________Called an AnthemBlue Plan Inq#_______________Called PharmacyAffairs for a member Inq#_______________Called a New Yorkplan Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Sent a duplicatemember EOB Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Updated OPIS Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Used my FCR script Inq#_______________Called a professionalprovider in PA Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Sent Claim forms toa member Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Verified pricing witha local Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a facilityprovider in PA Inq#_______________Offered and sent anADHI to a member Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Completed apromised callback Inq#_______________Completed aprovider search for amember Inq#_______________Called an AnthemBlue Plan Inq#_______________Called PharmacyAffairs for a member Inq#_______________Called a New Yorkplan Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Sent a duplicatemember EOB Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Updated OPIS Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Used my FCR script Inq#_______________Called a professionalprovider in PA Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Sent Claim forms toa member Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Verified pricing witha local Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a facilityprovider in PA Inq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered and sent an ADHI to a member Inq #_______________
  2. Called a provider to obtain procedure codes Inq #_______________
  3. Completed a promised callback Inq #_______________
  4. Completed a provider search for a member Inq #_______________
  5. Called an Anthem Blue Plan Inq #_______________
  6. Called Pharmacy Affairs for a member Inq #_______________
  7. Called a New York plan Inq #_______________
  8. Called a local plan south of the Mississippi River Inq #_______________
  9. Sent a duplicate member EOB Inq #_______________
  10. Helped a member navigate the member portal Inq #_______________
  11. Called a plan in the Pacific Time Zone Inq #_______________
  12. Updated OPIS Inq #_______________
  13. Called a local plan above the Mason Dixon Line Inq #_______________
  14. Sent a G.I. through bluesquared Inq #_______________
  15. Called a plan in the Mountain Time Zone Inq #_______________
  16. Used my FCR script Inq #_______________
  17. Called a professional provider in PA Inq #_______________
  18. Called a plan in the Central Time Zone Inq #_______________
  19. Sent Claim forms to a member Inq #_______________
  20. Sent a claim Misroute through bluesquared Inq #_______________
  21. Verified pricing with a local Inq #_______________
  22. Advised of a time frame per harriet Inq #_______________
  23. Called a provider to request a member account be put on hold Inq #_______________
  24. Called a facility provider in PA Inq #_______________