Used my FCR script Inq#_______________Updated OPIS Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Completed apromised callback Inq#_______________Offered and sent anADHI to a member Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a New Yorkplan Inq#_______________Sent Claim forms toa member Inq#_______________Called an AnthemBlue Plan Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Verified pricing witha local Inq#_______________Called PharmacyAffairs for a member Inq#_______________Called a facilityprovider in PA Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Completed aprovider search for amember Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a professionalprovider in PA Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Used my FCR script Inq#_______________Updated OPIS Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Completed apromised callback Inq#_______________Offered and sent anADHI to a member Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a New Yorkplan Inq#_______________Sent Claim forms toa member Inq#_______________Called an AnthemBlue Plan Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Verified pricing witha local Inq#_______________Called PharmacyAffairs for a member Inq#_______________Called a facilityprovider in PA Inq#_______________Helped a membernavigate themember portal Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Completed aprovider search for amember Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a professionalprovider in PA Inq#_______________Called a plan in theCentral Time Zone Inq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used my FCR script Inq #_______________
  2. Updated OPIS Inq #_______________
  3. Called a plan in the Pacific Time Zone Inq #_______________
  4. Completed a promised callback Inq #_______________
  5. Offered and sent an ADHI to a member Inq #_______________
  6. Called a local plan south of the Mississippi River Inq #_______________
  7. Called a provider to request a member account be put on hold Inq #_______________
  8. Called a provider to obtain procedure codes Inq #_______________
  9. Sent a duplicate member EOB Inq #_______________
  10. Called a New York plan Inq #_______________
  11. Sent Claim forms to a member Inq #_______________
  12. Called an Anthem Blue Plan Inq #_______________
  13. Sent a G.I. through bluesquared Inq #_______________
  14. Called a plan in the Mountain Time Zone Inq #_______________
  15. Sent a claim Misroute through bluesquared Inq #_______________
  16. Verified pricing with a local Inq #_______________
  17. Called Pharmacy Affairs for a member Inq #_______________
  18. Called a facility provider in PA Inq #_______________
  19. Helped a member navigate the member portal Inq #_______________
  20. Called a local plan above the Mason Dixon Line Inq #_______________
  21. Completed a provider search for a member Inq #_______________
  22. Advised of a time frame per harriet Inq #_______________
  23. Called a professional provider in PA Inq #_______________
  24. Called a plan in the Central Time Zone Inq #_______________