Advised of a timeframe per harriet Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Sent Claim forms toa member Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Called a New Yorkplan Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a professionalprovider in PA Inq#_______________Completed apromised callback Inq#_______________Called PharmacyAffairs for a member Inq#_______________Helped a membernavigate themember portal Inq#_______________Completed aprovider search for amember Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Updated OPIS Inq#_______________Used my FCR script Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a facilityprovider in PA Inq#_______________Offered and sent anADHI to a member Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Called an AnthemBlue Plan Inq#_______________Verified pricing witha local Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Sent Claim forms toa member Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Called a New Yorkplan Inq#_______________Sent a duplicatemember EOB Inq#_______________Called a professionalprovider in PA Inq#_______________Completed apromised callback Inq#_______________Called PharmacyAffairs for a member Inq#_______________Helped a membernavigate themember portal Inq#_______________Completed aprovider search for amember Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Updated OPIS Inq#_______________Used my FCR script Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a facilityprovider in PA Inq#_______________Offered and sent anADHI to a member Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Called an AnthemBlue Plan Inq#_______________Verified pricing witha local Inq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised of a time frame per harriet Inq #_______________
  2. Called a provider to obtain procedure codes Inq #_______________
  3. Sent Claim forms to a member Inq #_______________
  4. Called a plan in the Central Time Zone Inq #_______________
  5. Called a New York plan Inq #_______________
  6. Sent a duplicate member EOB Inq #_______________
  7. Called a professional provider in PA Inq #_______________
  8. Completed a promised callback Inq #_______________
  9. Called Pharmacy Affairs for a member Inq #_______________
  10. Helped a member navigate the member portal Inq #_______________
  11. Completed a provider search for a member Inq #_______________
  12. Called a local plan south of the Mississippi River Inq #_______________
  13. Updated OPIS Inq #_______________
  14. Used my FCR script Inq #_______________
  15. Called a provider to request a member account be put on hold Inq #_______________
  16. Sent a claim Misroute through bluesquared Inq #_______________
  17. Called a local plan above the Mason Dixon Line Inq #_______________
  18. Sent a G.I. through bluesquared Inq #_______________
  19. Called a plan in the Mountain Time Zone Inq #_______________
  20. Called a facility provider in PA Inq #_______________
  21. Offered and sent an ADHI to a member Inq #_______________
  22. Called a plan in the Pacific Time Zone Inq #_______________
  23. Called an Anthem Blue Plan Inq #_______________
  24. Verified pricing with a local Inq #_______________