Helped a membernavigate themember portal Inq#_______________Sent Claim forms toa member Inq#_______________Called a New Yorkplan Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Completed aprovider search for amember Inq#_______________Called a professionalprovider in PA Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Used my FCR script Inq#_______________Verified pricing witha local Inq#_______________Offered and sent anADHI to a member Inq#_______________Updated OPIS Inq#_______________Called an AnthemBlue Plan Inq#_______________Completed apromised callback Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Called PharmacyAffairs for a member Inq#_______________Sent a duplicatemember EOB Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a facilityprovider in PA Inq#_______________Helped a membernavigate themember portal Inq#_______________Sent Claim forms toa member Inq#_______________Called a New Yorkplan Inq#_______________Called a local planabove the MasonDixon Line Inq#_______________Completed aprovider search for amember Inq#_______________Called a professionalprovider in PA Inq#_______________Advised of a timeframe per harriet Inq#_______________Called a local plansouth of theMississippi River Inq#_______________Called a plan in theCentral Time Zone Inq#_______________Sent a G.I. throughbluesquared Inq#_______________Called a provider toobtain procedurecodes Inq#_______________Used my FCR script Inq#_______________Verified pricing witha local Inq#_______________Offered and sent anADHI to a member Inq#_______________Updated OPIS Inq#_______________Called an AnthemBlue Plan Inq#_______________Completed apromised callback Inq#_______________Called a plan in thePacific Time Zone Inq#_______________Called PharmacyAffairs for a member Inq#_______________Sent a duplicatemember EOB Inq#_______________Sent a claimMisroute throughbluesquared Inq#_______________Called a plan in theMountain Time Zone Inq#_______________Called a provider torequest a memberaccount be put onhold Inq#_______________Called a facilityprovider in PA Inq#_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a member navigate the member portal Inq #_______________
  2. Sent Claim forms to a member Inq #_______________
  3. Called a New York plan Inq #_______________
  4. Called a local plan above the Mason Dixon Line Inq #_______________
  5. Completed a provider search for a member Inq #_______________
  6. Called a professional provider in PA Inq #_______________
  7. Advised of a time frame per harriet Inq #_______________
  8. Called a local plan south of the Mississippi River Inq #_______________
  9. Called a plan in the Central Time Zone Inq #_______________
  10. Sent a G.I. through bluesquared Inq #_______________
  11. Called a provider to obtain procedure codes Inq #_______________
  12. Used my FCR script Inq #_______________
  13. Verified pricing with a local Inq #_______________
  14. Offered and sent an ADHI to a member Inq #_______________
  15. Updated OPIS Inq #_______________
  16. Called an Anthem Blue Plan Inq #_______________
  17. Completed a promised callback Inq #_______________
  18. Called a plan in the Pacific Time Zone Inq #_______________
  19. Called Pharmacy Affairs for a member Inq #_______________
  20. Sent a duplicate member EOB Inq #_______________
  21. Sent a claim Misroute through bluesquared Inq #_______________
  22. Called a plan in the Mountain Time Zone Inq #_______________
  23. Called a provider to request a member account be put on hold Inq #_______________
  24. Called a facility provider in PA Inq #_______________