Completed apromised callback #_______________Sent a duplicatemember EOB #_______________Called a facilityprovider in PA #_______________Used my FCR script #_______________Called PharmacyAffairs for a member #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Offered and sent anADHI to a member #_______________Called an AnthemBlue Plan #_______________Advised of a timeframe per harriet #_______________Verified pricing witha local #_______________Sent a G.I. throughbluesquared #_______________Updated OPIS #_______________Helped a membernavigate themember portal #_______________Completed aprovider search for amember #_______________Called a plan in thePacific Time Zone #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in theMountain Time Zone #_______________Sent Claim forms toa member #_______________Called a New Yorkplan #_______________Called a provider toobtain procedurecodes #_______________Called a plan in theCentral Time Zone #_______________Called a local planabove the MasonDixon Line #_______________Called a provider torequest a memberaccount be put onhold #_______________Completed apromised callback #_______________Sent a duplicatemember EOB #_______________Called a facilityprovider in PA #_______________Used my FCR script #_______________Called PharmacyAffairs for a member #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Offered and sent anADHI to a member #_______________Called an AnthemBlue Plan #_______________Advised of a timeframe per harriet #_______________Verified pricing witha local #_______________Sent a G.I. throughbluesquared #_______________Updated OPIS #_______________Helped a membernavigate themember portal #_______________Completed aprovider search for amember #_______________Called a plan in thePacific Time Zone #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in theMountain Time Zone #_______________Sent Claim forms toa member #_______________Called a New Yorkplan #_______________Called a provider toobtain procedurecodes #_______________Called a plan in theCentral Time Zone #_______________Called a local planabove the MasonDixon Line #_______________Called a provider torequest a memberaccount be put onhold #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a promised callback #_______________
  2. Sent a duplicate member EOB #_______________
  3. Called a facility provider in PA #_______________
  4. Used my FCR script #_______________
  5. Called Pharmacy Affairs for a member #_______________
  6. Called a local plan south of the Mississippi River #_______________
  7. Called a professional provider in PA #_______________
  8. Offered and sent an ADHI to a member #_______________
  9. Called an Anthem Blue Plan #_______________
  10. Advised of a time frame per harriet #_______________
  11. Verified pricing with a local #_______________
  12. Sent a G.I. through bluesquared #_______________
  13. Updated OPIS #_______________
  14. Helped a member navigate the member portal #_______________
  15. Completed a provider search for a member #_______________
  16. Called a plan in the Pacific Time Zone #_______________
  17. Sent a claim Misroute through bluesquared #_______________
  18. Called a plan in the Mountain Time Zone #_______________
  19. Sent Claim forms to a member #_______________
  20. Called a New York plan #_______________
  21. Called a provider to obtain procedure codes #_______________
  22. Called a plan in the Central Time Zone #_______________
  23. Called a local plan above the Mason Dixon Line #_______________
  24. Called a provider to request a member account be put on hold #_______________