Called a professionalprovider in PA #_______________Called a local plansouth of theMississippi River #_______________Helped a membernavigate themember portal #_______________Called an AnthemBlue Plan #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a provider toobtain procedurecodes #_______________Verified pricing witha local #_______________Called PharmacyAffairs for a member #_______________Called a facilityprovider in PA #_______________Used my FCR script #_______________Completed apromised callback #_______________Called a plan in theCentral Time Zone #_______________Advised of a timeframe per harriet #_______________Called a plan in theMountain Time Zone #_______________Sent Claim forms toa member #_______________Sent a G.I. throughbluesquared #_______________Called a local planabove the MasonDixon Line #_______________Called a New Yorkplan #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in thePacific Time Zone #_______________Updated OPIS #_______________Offered and sent anADHI to a member #_______________Sent a duplicatemember EOB #_______________Completed aprovider search for amember #_______________Called a professionalprovider in PA #_______________Called a local plansouth of theMississippi River #_______________Helped a membernavigate themember portal #_______________Called an AnthemBlue Plan #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a provider toobtain procedurecodes #_______________Verified pricing witha local #_______________Called PharmacyAffairs for a member #_______________Called a facilityprovider in PA #_______________Used my FCR script #_______________Completed apromised callback #_______________Called a plan in theCentral Time Zone #_______________Advised of a timeframe per harriet #_______________Called a plan in theMountain Time Zone #_______________Sent Claim forms toa member #_______________Sent a G.I. throughbluesquared #_______________Called a local planabove the MasonDixon Line #_______________Called a New Yorkplan #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in thePacific Time Zone #_______________Updated OPIS #_______________Offered and sent anADHI to a member #_______________Sent a duplicatemember EOB #_______________Completed aprovider search for amember #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called a professional provider in PA #_______________
  2. Called a local plan south of the Mississippi River #_______________
  3. Helped a member navigate the member portal #_______________
  4. Called an Anthem Blue Plan #_______________
  5. Called a provider to request a member account be put on hold #_______________
  6. Called a provider to obtain procedure codes #_______________
  7. Verified pricing with a local #_______________
  8. Called Pharmacy Affairs for a member #_______________
  9. Called a facility provider in PA #_______________
  10. Used my FCR script #_______________
  11. Completed a promised callback #_______________
  12. Called a plan in the Central Time Zone #_______________
  13. Advised of a time frame per harriet #_______________
  14. Called a plan in the Mountain Time Zone #_______________
  15. Sent Claim forms to a member #_______________
  16. Sent a G.I. through bluesquared #_______________
  17. Called a local plan above the Mason Dixon Line #_______________
  18. Called a New York plan #_______________
  19. Sent a claim Misroute through bluesquared #_______________
  20. Called a plan in the Pacific Time Zone #_______________
  21. Updated OPIS #_______________
  22. Offered and sent an ADHI to a member #_______________
  23. Sent a duplicate member EOB #_______________
  24. Completed a provider search for a member #_______________