Called PharmacyAffairs for a member #_______________Sent a duplicatemember EOB #_______________Called an AnthemBlue Plan #_______________Called a provider toobtain procedurecodes #_______________Helped a membernavigate themember portal #_______________Offered and sent anADHI to a member #_______________Called a facilityprovider in PA #_______________Sent a claimMisroute throughbluesquared #_______________Sent Claim forms toa member #_______________Called a New Yorkplan #_______________Called a local planabove the MasonDixon Line #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in thePacific Time Zone #_______________Sent a G.I. throughbluesquared #_______________Called a plan in theMountain Time Zone #_______________Verified pricing witha local #_______________Completed apromised callback #_______________Called a plan in theCentral Time Zone #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Updated OPIS #_______________Used my FCR script #_______________Advised of a timeframe per harriet #_______________Completed aprovider search for amember #_______________Called PharmacyAffairs for a member #_______________Sent a duplicatemember EOB #_______________Called an AnthemBlue Plan #_______________Called a provider toobtain procedurecodes #_______________Helped a membernavigate themember portal #_______________Offered and sent anADHI to a member #_______________Called a facilityprovider in PA #_______________Sent a claimMisroute throughbluesquared #_______________Sent Claim forms toa member #_______________Called a New Yorkplan #_______________Called a local planabove the MasonDixon Line #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in thePacific Time Zone #_______________Sent a G.I. throughbluesquared #_______________Called a plan in theMountain Time Zone #_______________Verified pricing witha local #_______________Completed apromised callback #_______________Called a plan in theCentral Time Zone #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Updated OPIS #_______________Used my FCR script #_______________Advised of a timeframe per harriet #_______________Completed aprovider search for amember #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Pharmacy Affairs for a member #_______________
  2. Sent a duplicate member EOB #_______________
  3. Called an Anthem Blue Plan #_______________
  4. Called a provider to obtain procedure codes #_______________
  5. Helped a member navigate the member portal #_______________
  6. Offered and sent an ADHI to a member #_______________
  7. Called a facility provider in PA #_______________
  8. Sent a claim Misroute through bluesquared #_______________
  9. Sent Claim forms to a member #_______________
  10. Called a New York plan #_______________
  11. Called a local plan above the Mason Dixon Line #_______________
  12. Called a provider to request a member account be put on hold #_______________
  13. Called a plan in the Pacific Time Zone #_______________
  14. Sent a G.I. through bluesquared #_______________
  15. Called a plan in the Mountain Time Zone #_______________
  16. Verified pricing with a local #_______________
  17. Completed a promised callback #_______________
  18. Called a plan in the Central Time Zone #_______________
  19. Called a local plan south of the Mississippi River #_______________
  20. Called a professional provider in PA #_______________
  21. Updated OPIS #_______________
  22. Used my FCR script #_______________
  23. Advised of a time frame per harriet #_______________
  24. Completed a provider search for a member #_______________