Called a professionalprovider in PA #_______________Sent Claim forms toa member #_______________Offered and sent anADHI to a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Called an AnthemBlue Plan #_______________Called a local plansouth of theMississippi River #_______________Helped a membernavigate themember portal #_______________Used my FCR script #_______________Completed aprovider search for amember #_______________Called a New Yorkplan #_______________Updated OPIS #_______________Verified pricing witha local #_______________Called a local planabove the MasonDixon Line #_______________Called PharmacyAffairs for a member #_______________Called a plan in thePacific Time Zone #_______________Advised of a timeframe per harriet #_______________Called a plan in theCentral Time Zone #_______________Called a plan in theMountain Time Zone #_______________Completed apromised callback #_______________Sent a claimMisroute throughbluesquared #_______________Sent a duplicatemember EOB #_______________Sent a G.I. throughbluesquared #_______________Called a facilityprovider in PA #_______________Called a provider toobtain procedurecodes #_______________Called a professionalprovider in PA #_______________Sent Claim forms toa member #_______________Offered and sent anADHI to a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Called an AnthemBlue Plan #_______________Called a local plansouth of theMississippi River #_______________Helped a membernavigate themember portal #_______________Used my FCR script #_______________Completed aprovider search for amember #_______________Called a New Yorkplan #_______________Updated OPIS #_______________Verified pricing witha local #_______________Called a local planabove the MasonDixon Line #_______________Called PharmacyAffairs for a member #_______________Called a plan in thePacific Time Zone #_______________Advised of a timeframe per harriet #_______________Called a plan in theCentral Time Zone #_______________Called a plan in theMountain Time Zone #_______________Completed apromised callback #_______________Sent a claimMisroute throughbluesquared #_______________Sent a duplicatemember EOB #_______________Sent a G.I. throughbluesquared #_______________Called a facilityprovider in PA #_______________Called a provider toobtain procedurecodes #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Called a professional provider in PA #_______________
  2. Sent Claim forms to a member #_______________
  3. Offered and sent an ADHI to a member #_______________
  4. Called a provider to request a member account be put on hold #_______________
  5. Called an Anthem Blue Plan #_______________
  6. Called a local plan south of the Mississippi River #_______________
  7. Helped a member navigate the member portal #_______________
  8. Used my FCR script #_______________
  9. Completed a provider search for a member #_______________
  10. Called a New York plan #_______________
  11. Updated OPIS #_______________
  12. Verified pricing with a local #_______________
  13. Called a local plan above the Mason Dixon Line #_______________
  14. Called Pharmacy Affairs for a member #_______________
  15. Called a plan in the Pacific Time Zone #_______________
  16. Advised of a time frame per harriet #_______________
  17. Called a plan in the Central Time Zone #_______________
  18. Called a plan in the Mountain Time Zone #_______________
  19. Completed a promised callback #_______________
  20. Sent a claim Misroute through bluesquared #_______________
  21. Sent a duplicate member EOB #_______________
  22. Sent a G.I. through bluesquared #_______________
  23. Called a facility provider in PA #_______________
  24. Called a provider to obtain procedure codes #_______________