Updated OPIS #_______________Sent a duplicatemember EOB #_______________Completed apromised callback #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in thePacific Time Zone #_______________Called PharmacyAffairs for a member #_______________Called a professionalprovider in PA #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a facilityprovider in PA #_______________Called a plan in theMountain Time Zone #_______________Called an AnthemBlue Plan #_______________Verified pricing witha local #_______________Sent a G.I. throughbluesquared #_______________Called a provider toobtain procedurecodes #_______________Called a local plansouth of theMississippi River #_______________Used my FCR script #_______________Called a plan in theCentral Time Zone #_______________Advised of a timeframe per harriet #_______________Sent Claim forms toa member #_______________Helped a membernavigate themember portal #_______________Called a New Yorkplan #_______________Completed aprovider search for amember #_______________Called a local planabove the MasonDixon Line #_______________Offered and sent anADHI to a member #_______________Updated OPIS #_______________Sent a duplicatemember EOB #_______________Completed apromised callback #_______________Sent a claimMisroute throughbluesquared #_______________Called a plan in thePacific Time Zone #_______________Called PharmacyAffairs for a member #_______________Called a professionalprovider in PA #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a facilityprovider in PA #_______________Called a plan in theMountain Time Zone #_______________Called an AnthemBlue Plan #_______________Verified pricing witha local #_______________Sent a G.I. throughbluesquared #_______________Called a provider toobtain procedurecodes #_______________Called a local plansouth of theMississippi River #_______________Used my FCR script #_______________Called a plan in theCentral Time Zone #_______________Advised of a timeframe per harriet #_______________Sent Claim forms toa member #_______________Helped a membernavigate themember portal #_______________Called a New Yorkplan #_______________Completed aprovider search for amember #_______________Called a local planabove the MasonDixon Line #_______________Offered and sent anADHI to a member #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated OPIS #_______________
  2. Sent a duplicate member EOB #_______________
  3. Completed a promised callback #_______________
  4. Sent a claim Misroute through bluesquared #_______________
  5. Called a plan in the Pacific Time Zone #_______________
  6. Called Pharmacy Affairs for a member #_______________
  7. Called a professional provider in PA #_______________
  8. Called a provider to request a member account be put on hold #_______________
  9. Called a facility provider in PA #_______________
  10. Called a plan in the Mountain Time Zone #_______________
  11. Called an Anthem Blue Plan #_______________
  12. Verified pricing with a local #_______________
  13. Sent a G.I. through bluesquared #_______________
  14. Called a provider to obtain procedure codes #_______________
  15. Called a local plan south of the Mississippi River #_______________
  16. Used my FCR script #_______________
  17. Called a plan in the Central Time Zone #_______________
  18. Advised of a time frame per harriet #_______________
  19. Sent Claim forms to a member #_______________
  20. Helped a member navigate the member portal #_______________
  21. Called a New York plan #_______________
  22. Completed a provider search for a member #_______________
  23. Called a local plan above the Mason Dixon Line #_______________
  24. Offered and sent an ADHI to a member #_______________