Sent a duplicatemember EOB #_______________Offered and sent anADHI to a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Called PharmacyAffairs for a member #_______________Completed apromised callback #_______________Called a professionalprovider in PA #_______________Called an AnthemBlue Plan #_______________Advised of a timeframe per harriet #_______________Completed aprovider search for amember #_______________Called a plan in theMountain Time Zone #_______________Called a facilityprovider in PA #_______________Called a New Yorkplan #_______________Called a plan in theCentral Time Zone #_______________Sent a claimMisroute throughbluesquared #_______________Called a provider toobtain procedurecodes #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Called a plan in thePacific Time Zone #_______________Used my FCR script #_______________Verified pricing witha local #_______________Helped a membernavigate themember portal #_______________Sent Claim forms toa member #_______________Updated OPIS #_______________Sent a G.I. throughbluesquared #_______________Sent a duplicatemember EOB #_______________Offered and sent anADHI to a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Called PharmacyAffairs for a member #_______________Completed apromised callback #_______________Called a professionalprovider in PA #_______________Called an AnthemBlue Plan #_______________Advised of a timeframe per harriet #_______________Completed aprovider search for amember #_______________Called a plan in theMountain Time Zone #_______________Called a facilityprovider in PA #_______________Called a New Yorkplan #_______________Called a plan in theCentral Time Zone #_______________Sent a claimMisroute throughbluesquared #_______________Called a provider toobtain procedurecodes #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Called a plan in thePacific Time Zone #_______________Used my FCR script #_______________Verified pricing witha local #_______________Helped a membernavigate themember portal #_______________Sent Claim forms toa member #_______________Updated OPIS #_______________Sent a G.I. throughbluesquared #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a duplicate member EOB #_______________
  2. Offered and sent an ADHI to a member #_______________
  3. Called a provider to request a member account be put on hold #_______________
  4. Called Pharmacy Affairs for a member #_______________
  5. Completed a promised callback #_______________
  6. Called a professional provider in PA #_______________
  7. Called an Anthem Blue Plan #_______________
  8. Advised of a time frame per harriet #_______________
  9. Completed a provider search for a member #_______________
  10. Called a plan in the Mountain Time Zone #_______________
  11. Called a facility provider in PA #_______________
  12. Called a New York plan #_______________
  13. Called a plan in the Central Time Zone #_______________
  14. Sent a claim Misroute through bluesquared #_______________
  15. Called a provider to obtain procedure codes #_______________
  16. Called a local plan south of the Mississippi River #_______________
  17. Called a local plan above the Mason Dixon Line #_______________
  18. Called a plan in the Pacific Time Zone #_______________
  19. Used my FCR script #_______________
  20. Verified pricing with a local #_______________
  21. Helped a member navigate the member portal #_______________
  22. Sent Claim forms to a member #_______________
  23. Updated OPIS #_______________
  24. Sent a G.I. through bluesquared #_______________