Called PharmacyAffairs for a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Completed aprovider search for amember #_______________Called a plan in thePacific Time Zone #_______________Used my FCR script #_______________Sent Claim forms toa member #_______________Called a local plansouth of theMississippi River #_______________Called a provider toobtain procedurecodes #_______________Advised of a timeframe per harriet #_______________Helped a membernavigate themember portal #_______________Called a plan in theMountain Time Zone #_______________Offered and sent anADHI to a member #_______________Called a facilityprovider in PA #_______________Sent a claimMisroute throughbluesquared #_______________Sent a G.I. throughbluesquared #_______________Verified pricing witha local #_______________Updated OPIS #_______________Called a New Yorkplan #_______________Called a professionalprovider in PA #_______________Called a local planabove the MasonDixon Line #_______________Called an AnthemBlue Plan #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Completed apromised callback #_______________Called PharmacyAffairs for a member #_______________Called a provider torequest a memberaccount be put onhold #_______________Completed aprovider search for amember #_______________Called a plan in thePacific Time Zone #_______________Used my FCR script #_______________Sent Claim forms toa member #_______________Called a local plansouth of theMississippi River #_______________Called a provider toobtain procedurecodes #_______________Advised of a timeframe per harriet #_______________Helped a membernavigate themember portal #_______________Called a plan in theMountain Time Zone #_______________Offered and sent anADHI to a member #_______________Called a facilityprovider in PA #_______________Sent a claimMisroute throughbluesquared #_______________Sent a G.I. throughbluesquared #_______________Verified pricing witha local #_______________Updated OPIS #_______________Called a New Yorkplan #_______________Called a professionalprovider in PA #_______________Called a local planabove the MasonDixon Line #_______________Called an AnthemBlue Plan #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Completed apromised callback #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Called Pharmacy Affairs for a member #_______________
  2. Called a provider to request a member account be put on hold #_______________
  3. Completed a provider search for a member #_______________
  4. Called a plan in the Pacific Time Zone #_______________
  5. Used my FCR script #_______________
  6. Sent Claim forms to a member #_______________
  7. Called a local plan south of the Mississippi River #_______________
  8. Called a provider to obtain procedure codes #_______________
  9. Advised of a time frame per harriet #_______________
  10. Helped a member navigate the member portal #_______________
  11. Called a plan in the Mountain Time Zone #_______________
  12. Offered and sent an ADHI to a member #_______________
  13. Called a facility provider in PA #_______________
  14. Sent a claim Misroute through bluesquared #_______________
  15. Sent a G.I. through bluesquared #_______________
  16. Verified pricing with a local #_______________
  17. Updated OPIS #_______________
  18. Called a New York plan #_______________
  19. Called a professional provider in PA #_______________
  20. Called a local plan above the Mason Dixon Line #_______________
  21. Called an Anthem Blue Plan #_______________
  22. Sent a duplicate member EOB #_______________
  23. Called a plan in the Central Time Zone #_______________
  24. Completed a promised callback #_______________