Updated OPIS #_______________Helped a membernavigate themember portal #_______________Called a provider toobtain procedurecodes #_______________Called a plan in theCentral Time Zone #_______________Completed aprovider search for amember #_______________Sent a G.I. throughbluesquared #_______________Completed apromised callback #_______________Advised of a timeframe per harriet #_______________Verified pricing witha local #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in thePacific Time Zone #_______________Called PharmacyAffairs for a member #_______________Sent Claim forms toa member #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Called an AnthemBlue Plan #_______________Sent a duplicatemember EOB #_______________Sent a claimMisroute throughbluesquared #_______________Called a New Yorkplan #_______________Called a facilityprovider in PA #_______________Called a plan in theMountain Time Zone #_______________Used my FCR script #_______________Called a professionalprovider in PA #_______________Offered and sent anADHI to a member #_______________Updated OPIS #_______________Helped a membernavigate themember portal #_______________Called a provider toobtain procedurecodes #_______________Called a plan in theCentral Time Zone #_______________Completed aprovider search for amember #_______________Sent a G.I. throughbluesquared #_______________Completed apromised callback #_______________Advised of a timeframe per harriet #_______________Verified pricing witha local #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in thePacific Time Zone #_______________Called PharmacyAffairs for a member #_______________Sent Claim forms toa member #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Called an AnthemBlue Plan #_______________Sent a duplicatemember EOB #_______________Sent a claimMisroute throughbluesquared #_______________Called a New Yorkplan #_______________Called a facilityprovider in PA #_______________Called a plan in theMountain Time Zone #_______________Used my FCR script #_______________Called a professionalprovider in PA #_______________Offered and sent anADHI to a member #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Updated OPIS #_______________
  2. Helped a member navigate the member portal #_______________
  3. Called a provider to obtain procedure codes #_______________
  4. Called a plan in the Central Time Zone #_______________
  5. Completed a provider search for a member #_______________
  6. Sent a G.I. through bluesquared #_______________
  7. Completed a promised callback #_______________
  8. Advised of a time frame per harriet #_______________
  9. Verified pricing with a local #_______________
  10. Called a provider to request a member account be put on hold #_______________
  11. Called a plan in the Pacific Time Zone #_______________
  12. Called Pharmacy Affairs for a member #_______________
  13. Sent Claim forms to a member #_______________
  14. Called a local plan south of the Mississippi River #_______________
  15. Called a local plan above the Mason Dixon Line #_______________
  16. Called an Anthem Blue Plan #_______________
  17. Sent a duplicate member EOB #_______________
  18. Sent a claim Misroute through bluesquared #_______________
  19. Called a New York plan #_______________
  20. Called a facility provider in PA #_______________
  21. Called a plan in the Mountain Time Zone #_______________
  22. Used my FCR script #_______________
  23. Called a professional provider in PA #_______________
  24. Offered and sent an ADHI to a member #_______________