Advised of a timeframe per harriet #_______________Offered and sent anADHI to a member #_______________Called a plan in thePacific Time Zone #_______________Sent a G.I. throughbluesquared #_______________Verified pricing witha local #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in theMountain Time Zone #_______________Called an AnthemBlue Plan #_______________Called a local planabove the MasonDixon Line #_______________Used my FCR script #_______________Completed aprovider search for amember #_______________Completed apromised callback #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Called a professionalprovider in PA #_______________Called a facilityprovider in PA #_______________Called a New Yorkplan #_______________Sent Claim forms toa member #_______________Updated OPIS #_______________Called a provider toobtain procedurecodes #_______________Called PharmacyAffairs for a member #_______________Sent a claimMisroute throughbluesquared #_______________Helped a membernavigate themember portal #_______________Called a local plansouth of theMississippi River #_______________Advised of a timeframe per harriet #_______________Offered and sent anADHI to a member #_______________Called a plan in thePacific Time Zone #_______________Sent a G.I. throughbluesquared #_______________Verified pricing witha local #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a plan in theMountain Time Zone #_______________Called an AnthemBlue Plan #_______________Called a local planabove the MasonDixon Line #_______________Used my FCR script #_______________Completed aprovider search for amember #_______________Completed apromised callback #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Called a professionalprovider in PA #_______________Called a facilityprovider in PA #_______________Called a New Yorkplan #_______________Sent Claim forms toa member #_______________Updated OPIS #_______________Called a provider toobtain procedurecodes #_______________Called PharmacyAffairs for a member #_______________Sent a claimMisroute throughbluesquared #_______________Helped a membernavigate themember portal #_______________Called a local plansouth of theMississippi River #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised of a time frame per harriet #_______________
  2. Offered and sent an ADHI to a member #_______________
  3. Called a plan in the Pacific Time Zone #_______________
  4. Sent a G.I. through bluesquared #_______________
  5. Verified pricing with a local #_______________
  6. Called a provider to request a member account be put on hold #_______________
  7. Called a plan in the Mountain Time Zone #_______________
  8. Called an Anthem Blue Plan #_______________
  9. Called a local plan above the Mason Dixon Line #_______________
  10. Used my FCR script #_______________
  11. Completed a provider search for a member #_______________
  12. Completed a promised callback #_______________
  13. Sent a duplicate member EOB #_______________
  14. Called a plan in the Central Time Zone #_______________
  15. Called a professional provider in PA #_______________
  16. Called a facility provider in PA #_______________
  17. Called a New York plan #_______________
  18. Sent Claim forms to a member #_______________
  19. Updated OPIS #_______________
  20. Called a provider to obtain procedure codes #_______________
  21. Called Pharmacy Affairs for a member #_______________
  22. Sent a claim Misroute through bluesquared #_______________
  23. Helped a member navigate the member portal #_______________
  24. Called a local plan south of the Mississippi River #_______________