Called a plan in theMountain Time Zone #_______________Updated OPIS #_______________Used my FCR script #_______________Called a plan in theCentral Time Zone #_______________Sent a duplicatemember EOB #_______________Called an AnthemBlue Plan #_______________Called a provider toobtain procedurecodes #_______________Advised of a timeframe per harriet #_______________Offered and sent anADHI to a member #_______________Completed apromised callback #_______________Called a New Yorkplan #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a professionalprovider in PA #_______________Called a plan in thePacific Time Zone #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Sent a claimMisroute throughbluesquared #_______________Called a facilityprovider in PA #_______________Sent a G.I. throughbluesquared #_______________Sent Claim forms toa member #_______________Called PharmacyAffairs for a member #_______________Helped a membernavigate themember portal #_______________Verified pricing witha local #_______________Completed aprovider search for amember #_______________Called a plan in theMountain Time Zone #_______________Updated OPIS #_______________Used my FCR script #_______________Called a plan in theCentral Time Zone #_______________Sent a duplicatemember EOB #_______________Called an AnthemBlue Plan #_______________Called a provider toobtain procedurecodes #_______________Advised of a timeframe per harriet #_______________Offered and sent anADHI to a member #_______________Completed apromised callback #_______________Called a New Yorkplan #_______________Called a provider torequest a memberaccount be put onhold #_______________Called a professionalprovider in PA #_______________Called a plan in thePacific Time Zone #_______________Called a local plansouth of theMississippi River #_______________Called a local planabove the MasonDixon Line #_______________Sent a claimMisroute throughbluesquared #_______________Called a facilityprovider in PA #_______________Sent a G.I. throughbluesquared #_______________Sent Claim forms toa member #_______________Called PharmacyAffairs for a member #_______________Helped a membernavigate themember portal #_______________Verified pricing witha local #_______________Completed aprovider search for amember #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Called a plan in the Mountain Time Zone #_______________
  2. Updated OPIS #_______________
  3. Used my FCR script #_______________
  4. Called a plan in the Central Time Zone #_______________
  5. Sent a duplicate member EOB #_______________
  6. Called an Anthem Blue Plan #_______________
  7. Called a provider to obtain procedure codes #_______________
  8. Advised of a time frame per harriet #_______________
  9. Offered and sent an ADHI to a member #_______________
  10. Completed a promised callback #_______________
  11. Called a New York plan #_______________
  12. Called a provider to request a member account be put on hold #_______________
  13. Called a professional provider in PA #_______________
  14. Called a plan in the Pacific Time Zone #_______________
  15. Called a local plan south of the Mississippi River #_______________
  16. Called a local plan above the Mason Dixon Line #_______________
  17. Sent a claim Misroute through bluesquared #_______________
  18. Called a facility provider in PA #_______________
  19. Sent a G.I. through bluesquared #_______________
  20. Sent Claim forms to a member #_______________
  21. Called Pharmacy Affairs for a member #_______________
  22. Helped a member navigate the member portal #_______________
  23. Verified pricing with a local #_______________
  24. Completed a provider search for a member #_______________