Helped a membernavigate themember portal #_______________Called a plan in theMountain Time Zone #_______________Completed aprovider search for amember #_______________Called an AnthemBlue Plan #_______________Called a plan in thePacific Time Zone #_______________Called a local planabove the MasonDixon Line #_______________Updated OPIS #_______________Offered and sent anADHI to a member #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Called a New Yorkplan #_______________Completed apromised callback #_______________Advised of a timeframe per harriet #_______________Called a provider toobtain procedurecodes #_______________Verified pricing witha local #_______________Called a facilityprovider in PA #_______________Called PharmacyAffairs for a member #_______________Sent a G.I. throughbluesquared #_______________Called a provider torequest a memberaccount be put onhold #_______________Used my FCR script #_______________Sent a claimMisroute throughbluesquared #_______________Sent Claim forms toa member #_______________Helped a membernavigate themember portal #_______________Called a plan in theMountain Time Zone #_______________Completed aprovider search for amember #_______________Called an AnthemBlue Plan #_______________Called a plan in thePacific Time Zone #_______________Called a local planabove the MasonDixon Line #_______________Updated OPIS #_______________Offered and sent anADHI to a member #_______________Called a local plansouth of theMississippi River #_______________Called a professionalprovider in PA #_______________Sent a duplicatemember EOB #_______________Called a plan in theCentral Time Zone #_______________Called a New Yorkplan #_______________Completed apromised callback #_______________Advised of a timeframe per harriet #_______________Called a provider toobtain procedurecodes #_______________Verified pricing witha local #_______________Called a facilityprovider in PA #_______________Called PharmacyAffairs for a member #_______________Sent a G.I. throughbluesquared #_______________Called a provider torequest a memberaccount be put onhold #_______________Used my FCR script #_______________Sent a claimMisroute throughbluesquared #_______________Sent Claim forms toa member #_______________

FIRST CALL RESOLUTION!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a member navigate the member portal #_______________
  2. Called a plan in the Mountain Time Zone #_______________
  3. Completed a provider search for a member #_______________
  4. Called an Anthem Blue Plan #_______________
  5. Called a plan in the Pacific Time Zone #_______________
  6. Called a local plan above the Mason Dixon Line #_______________
  7. Updated OPIS #_______________
  8. Offered and sent an ADHI to a member #_______________
  9. Called a local plan south of the Mississippi River #_______________
  10. Called a professional provider in PA #_______________
  11. Sent a duplicate member EOB #_______________
  12. Called a plan in the Central Time Zone #_______________
  13. Called a New York plan #_______________
  14. Completed a promised callback #_______________
  15. Advised of a time frame per harriet #_______________
  16. Called a provider to obtain procedure codes #_______________
  17. Verified pricing with a local #_______________
  18. Called a facility provider in PA #_______________
  19. Called Pharmacy Affairs for a member #_______________
  20. Sent a G.I. through bluesquared #_______________
  21. Called a provider to request a member account be put on hold #_______________
  22. Used my FCR script #_______________
  23. Sent a claim Misroute through bluesquared #_______________
  24. Sent Claim forms to a member #_______________