(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer needs portal training
security officer calling
badge not working
call to transfer to internal cyxtera employee(not Customer Care)
transfer to lead/manager
pci/iso report
P4 to P1 escalation
call that takes multiple calls to resolve/30+min single call