(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer needs portal training
compliment during call
security officer calling
angry to happy customer
angry customer no pin
pin/name not matching
call that takes multiple calls to resolve/30+min single call
empty call
call to transfer to internal cyxtera employee(not Customer Care)
