Caller confusedMedicare/MedicaidYou'recalled thewrongnameUsed theEldercareLocatorDiscussedMA+SRFoundRespite inthe RDBNondementia-relatedcallRequestedchapterfollow-upDiscussedbodilyfunctionsYourcalldropsYou wereput onholdFoundEarlyStageprogramsCaller isover 80 orunder 30y/oWent toyourbreak ontimeAsked theTeamLead aquestionReferredto theAAASpokewith a firsttime callerTV/Animalin thebackgroundDiscussedThe WalkSpokewith aPLWDCallermentioneda petSpokewith anITP callerThankedfor all yourhelp!RestartedyourphoneTook partin a warm-transferCaller confusedMedicare/MedicaidYou'recalled thewrongnameUsed theEldercareLocatorDiscussedMA+SRFoundRespite inthe RDBNondementia-relatedcallRequestedchapterfollow-upDiscussedbodilyfunctionsYourcalldropsYou wereput onholdFoundEarlyStageprogramsCaller isover 80 orunder 30y/oWent toyourbreak ontimeAsked theTeamLead aquestionReferredto theAAASpokewith a firsttime callerTV/Animalin thebackgroundDiscussedThe WalkSpokewith aPLWDCallermentioneda petSpokewith anITP callerThankedfor all yourhelp!RestartedyourphoneTook partin a warm-transfer

Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller confused Medicare/Medicaid
  2. You're called the wrong name
  3. Used the Eldercare Locator
  4. Discussed MA+SR
  5. Found Respite in the RDB
  6. Non dementia-related call
  7. Requested chapter follow-up
  8. Discussed bodily functions
  9. Your call drops
  10. You were put on hold
  11. Found Early Stage programs
  12. Caller is over 80 or under 30 y/o
  13. Went to your break on time
  14. Asked the Team Lead a question
  15. Referred to the AAA
  16. Spoke with a first time caller
  17. TV/Animal in the background
  18. Discussed The Walk
  19. Spoke with a PLWD
  20. Caller mentioned a pet
  21. Spoke with an ITP caller
  22. Thanked for all your help!
  23. Restarted your phone
  24. Took part in a warm-transfer