Spokewith a firsttime callerAsked theTeamLead aquestionTook partin a warm-transferThankedfor all yourhelp!DiscussedMA+SRTV/Animalin thebackgroundFoundEarlyStageprogramsFoundRespite inthe RDBReferredto theAAADiscussedbodilyfunctionsRequestedchapterfollow-upSpokewith anITP callerCallermentioneda petCaller isover 80 orunder 30y/oSpokewith aPLWDRestartedyourphoneYourcalldropsWent toyourbreak ontimeNondementia-relatedcallDiscussedThe WalkCaller confusedMedicare/MedicaidYou wereput onholdUsed theEldercareLocatorYou'recalled thewrongnameSpokewith a firsttime callerAsked theTeamLead aquestionTook partin a warm-transferThankedfor all yourhelp!DiscussedMA+SRTV/Animalin thebackgroundFoundEarlyStageprogramsFoundRespite inthe RDBReferredto theAAADiscussedbodilyfunctionsRequestedchapterfollow-upSpokewith anITP callerCallermentioneda petCaller isover 80 orunder 30y/oSpokewith aPLWDRestartedyourphoneYourcalldropsWent toyourbreak ontimeNondementia-relatedcallDiscussedThe WalkCaller confusedMedicare/MedicaidYou wereput onholdUsed theEldercareLocatorYou'recalled thewrongname

Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with a first time caller
  2. Asked the Team Lead a question
  3. Took part in a warm-transfer
  4. Thanked for all your help!
  5. Discussed MA+SR
  6. TV/Animal in the background
  7. Found Early Stage programs
  8. Found Respite in the RDB
  9. Referred to the AAA
  10. Discussed bodily functions
  11. Requested chapter follow-up
  12. Spoke with an ITP caller
  13. Caller mentioned a pet
  14. Caller is over 80 or under 30 y/o
  15. Spoke with a PLWD
  16. Restarted your phone
  17. Your call drops
  18. Went to your break on time
  19. Non dementia-related call
  20. Discussed The Walk
  21. Caller confused Medicare/Medicaid
  22. You were put on hold
  23. Used the Eldercare Locator
  24. You're called the wrong name