Callermentioneda petSpokewith aPLWDRestartedyourphoneYou wereput onholdDiscussedMA+SRReferredto theAAAYourcalldropsUsed theEldercareLocatorFoundEarlyStageprogramsNondementia-relatedcallCaller isover 80 orunder 30y/oDiscussedbodilyfunctionsFoundRespite inthe RDBSpokewith a firsttime callerWent toyourbreak ontimeThankedfor all yourhelp!Took partin a warm-transferYou'recalled thewrongnameDiscussedThe WalkRequestedchapterfollow-upAsked theTeamLead aquestionCaller confusedMedicare/MedicaidSpokewith anITP callerTV/Animalin thebackgroundCallermentioneda petSpokewith aPLWDRestartedyourphoneYou wereput onholdDiscussedMA+SRReferredto theAAAYourcalldropsUsed theEldercareLocatorFoundEarlyStageprogramsNondementia-relatedcallCaller isover 80 orunder 30y/oDiscussedbodilyfunctionsFoundRespite inthe RDBSpokewith a firsttime callerWent toyourbreak ontimeThankedfor all yourhelp!Took partin a warm-transferYou'recalled thewrongnameDiscussedThe WalkRequestedchapterfollow-upAsked theTeamLead aquestionCaller confusedMedicare/MedicaidSpokewith anITP callerTV/Animalin thebackground

Spirit Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller mentioned a pet
  2. Spoke with a PLWD
  3. Restarted your phone
  4. You were put on hold
  5. Discussed MA+SR
  6. Referred to the AAA
  7. Your call drops
  8. Used the Eldercare Locator
  9. Found Early Stage programs
  10. Non dementia-related call
  11. Caller is over 80 or under 30 y/o
  12. Discussed bodily functions
  13. Found Respite in the RDB
  14. Spoke with a first time caller
  15. Went to your break on time
  16. Thanked for all your help!
  17. Took part in a warm-transfer
  18. You're called the wrong name
  19. Discussed The Walk
  20. Requested chapter follow-up
  21. Asked the Team Lead a question
  22. Caller confused Medicare/Medicaid
  23. Spoke with an ITP caller
  24. TV/Animal in the background