(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Scheduled AE ticket and noted correctly. WO:
Scheduled Triage call correctly WO:
Call support and raised hand
Provided one call resolution
Date: Time:
"If I were in your position I'd feel the same way" Date: Time:
Learned something new about a team member
Met ACW goal on last day worked.
Sent 5 Surveys
"I'm so sorry you are having to deal with this" Date: Time:
Received a score of 10 on Medallia. Response date: