(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent 5 surveys
Learned something new about a team member
Scheduled AE ticket and noted correctly. WO:
"If I were in your position I'd feel the same way" Date: Time:
Scheduled Triage call correctly WO:
Met ACW goal on last day worked.
Took allotted break/lunch time on last day worked
Sent 5 Surveys
Call support and raised hand
Clocked in/logged into noble on time
Provided one call resolution
Date: Time:
"I'm so sorry you are having to deal with this" Date: Time:
Sent 5 Surveys
Is within ACW goal during time of game (1p-4p)
Received a score of 10 on Medallia. Response date: