Who are youlooking to getnew serviceswith?Can thiscompetitorprovide TVservice?Why are youlooking toswitch to thisspecificprovider?Whatspeeds arethey offeringyou?How reliableis the newprovidersservices?Does thecompetitorcharge aninstall fee?How do youuse yourcurrentbusinesspackage?Will you bedisconnectingall yourservices?Whichservices willyou bedisconnectingtoday?Do you knowif the newcarrier hasreliableservices?Will you beporting outyour numbersto a differentprovider?What are thecompetitorscharging forinstallationfees?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?When will theservices you areseeking from theprovider be activein your location?Any reasonyourdisconnectingyour cable TVtoday?What are theother reasonsyou are lookingto switchproviders?What pricepackaging arethey offeringyou and whatis included?How will yourun yourbusinesswithout yourcurrentservices?What is thewaiting periodto get yourservicesinstalled?Why did youchoose toadd TVservices tothe bundle?What serviceswill you beusing until thenew servicegets installed?Who are youlooking to getnew serviceswith?Can thiscompetitorprovide TVservice?Why are youlooking toswitch to thisspecificprovider?Whatspeeds arethey offeringyou?How reliableis the newprovidersservices?Does thecompetitorcharge aninstall fee?How do youuse yourcurrentbusinesspackage?Will you bedisconnectingall yourservices?Whichservices willyou bedisconnectingtoday?Do you knowif the newcarrier hasreliableservices?Will you beporting outyour numbersto a differentprovider?What are thecompetitorscharging forinstallationfees?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?When will theservices you areseeking from theprovider be activein your location?Any reasonyourdisconnectingyour cable TVtoday?What are theother reasonsyou are lookingto switchproviders?What pricepackaging arethey offeringyou and whatis included?How will yourun yourbusinesswithout yourcurrentservices?What is thewaiting periodto get yourservicesinstalled?Why did youchoose toadd TVservices tothe bundle?What serviceswill you beusing until thenew servicegets installed?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who are you looking to get new services with?
  2. Can this competitor provide TV service?
  3. Why are you looking to switch to this specific provider?
  4. What speeds are they offering you?
  5. How reliable is the new providers services?
  6. Does the competitor charge an install fee?
  7. How do you use your current business package?
  8. Will you be disconnecting all your services?
  9. Which services will you be disconnecting today?
  10. Do you know if the new carrier has reliable services?
  11. Will you be porting out your numbers to a different provider?
  12. What are the competitors charging for installation fees?
  13. Would you be interested in transferring ownership of current services?
  14. Are you having trouble with any other services?
  15. What speeds are they offering you?
  16. Is there anything we can do to maintain your business?
  17. When will the services you are seeking from the provider be active in your location?
  18. Any reason your disconnecting your cable TV today?
  19. What are the other reasons you are looking to switch providers?
  20. What price packaging are they offering you and what is included?
  21. How will you run your business without your current services?
  22. What is the waiting period to get your services installed?
  23. Why did you choose to add TV services to the bundle?
  24. What services will you be using until the new service gets installed?