When will theservices you areseeking from theprovider be activein your location?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?What are theother reasonsyou are lookingto switchproviders?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?Can thiscompetitorprovide TVservice?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Do you knowif the newcarrier hasreliableservices?Any reasonyourdisconnectingyour cable TVtoday?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Does thecompetitorcharge aninstall fee?What are thecompetitorscharging forinstallationfees?Who are youlooking to getnew serviceswith?Will you bedisconnectingall yourservices?How will yourun yourbusinesswithout yourcurrentservices?Is thereanything wecan do tomaintain yourbusiness?What serviceswill you beusing until thenew servicegets installed?How reliableis the newprovidersservices?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?When will theservices you areseeking from theprovider be activein your location?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?What are theother reasonsyou are lookingto switchproviders?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?Can thiscompetitorprovide TVservice?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Do you knowif the newcarrier hasreliableservices?Any reasonyourdisconnectingyour cable TVtoday?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Does thecompetitorcharge aninstall fee?What are thecompetitorscharging forinstallationfees?Who are youlooking to getnew serviceswith?Will you bedisconnectingall yourservices?How will yourun yourbusinesswithout yourcurrentservices?Is thereanything wecan do tomaintain yourbusiness?What serviceswill you beusing until thenew servicegets installed?How reliableis the newprovidersservices?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When will the services you are seeking from the provider be active in your location?
  2. Would you be interested in transferring ownership of current services?
  3. Are you having trouble with any other services?
  4. What are the other reasons you are looking to switch providers?
  5. Why are you looking to switch to this specific provider?
  6. What price packaging are they offering you and what is included?
  7. Can this competitor provide TV service?
  8. Will you be porting out your numbers to a different provider?
  9. What speeds are they offering you?
  10. Do you know if the new carrier has reliable services?
  11. Any reason your disconnecting your cable TV today?
  12. Why did you choose to add TV services to the bundle?
  13. What speeds are they offering you?
  14. How do you use your current business package?
  15. Does the competitor charge an install fee?
  16. What are the competitors charging for installation fees?
  17. Who are you looking to get new services with?
  18. Will you be disconnecting all your services?
  19. How will you run your business without your current services?
  20. Is there anything we can do to maintain your business?
  21. What services will you be using until the new service gets installed?
  22. How reliable is the new providers services?
  23. What is the waiting period to get your services installed?
  24. Which services will you be disconnecting today?