Are youhavingtrouble withany otherservices?What are thecompetitorscharging forinstallationfees?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?Does thecompetitorcharge aninstall fee?How do youuse yourcurrentbusinesspackage?Can thiscompetitorprovide TVservice?What pricepackaging arethey offeringyou and whatis included?What are theother reasonsyou are lookingto switchproviders?Why did youchoose toadd TVservices tothe bundle?How reliableis the newprovidersservices?Would you beinterested intransferringownership ofcurrentservices?How will yourun yourbusinesswithout yourcurrentservices?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?What serviceswill you beusing until thenew servicegets installed?Why are youlooking toswitch to thisspecificprovider?When will theservices you areseeking from theprovider be activein your location?Do you knowif the newcarrier hasreliableservices?Any reasonyourdisconnectingyour cable TVtoday?Will you beporting outyour numbersto a differentprovider?Whichservices willyou bedisconnectingtoday?Who are youlooking to getnew serviceswith?Are youhavingtrouble withany otherservices?What are thecompetitorscharging forinstallationfees?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?Does thecompetitorcharge aninstall fee?How do youuse yourcurrentbusinesspackage?Can thiscompetitorprovide TVservice?What pricepackaging arethey offeringyou and whatis included?What are theother reasonsyou are lookingto switchproviders?Why did youchoose toadd TVservices tothe bundle?How reliableis the newprovidersservices?Would you beinterested intransferringownership ofcurrentservices?How will yourun yourbusinesswithout yourcurrentservices?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?What serviceswill you beusing until thenew servicegets installed?Why are youlooking toswitch to thisspecificprovider?When will theservices you areseeking from theprovider be activein your location?Do you knowif the newcarrier hasreliableservices?Any reasonyourdisconnectingyour cable TVtoday?Will you beporting outyour numbersto a differentprovider?Whichservices willyou bedisconnectingtoday?Who are youlooking to getnew serviceswith?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you having trouble with any other services?
  2. What are the competitors charging for installation fees?
  3. What is the waiting period to get your services installed?
  4. What speeds are they offering you?
  5. Does the competitor charge an install fee?
  6. How do you use your current business package?
  7. Can this competitor provide TV service?
  8. What price packaging are they offering you and what is included?
  9. What are the other reasons you are looking to switch providers?
  10. Why did you choose to add TV services to the bundle?
  11. How reliable is the new providers services?
  12. Would you be interested in transferring ownership of current services?
  13. How will you run your business without your current services?
  14. Will you be disconnecting all your services?
  15. What speeds are they offering you?
  16. Is there anything we can do to maintain your business?
  17. What services will you be using until the new service gets installed?
  18. Why are you looking to switch to this specific provider?
  19. When will the services you are seeking from the provider be active in your location?
  20. Do you know if the new carrier has reliable services?
  21. Any reason your disconnecting your cable TV today?
  22. Will you be porting out your numbers to a different provider?
  23. Which services will you be disconnecting today?
  24. Who are you looking to get new services with?