How will yourun yourbusinesswithout yourcurrentservices?What are thecompetitorscharging forinstallationfees?Why are youlooking toswitch to thisspecificprovider?Who are youlooking to getnew serviceswith?Are youhavingtrouble withany otherservices?Is thereanything wecan do tomaintain yourbusiness?Why did youchoose toadd TVservices tothe bundle?How reliableis the newprovidersservices?When will theservices you areseeking from theprovider be activein your location?What serviceswill you beusing until thenew servicegets installed?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What are theother reasonsyou are lookingto switchproviders?Do you knowif the newcarrier hasreliableservices?What pricepackaging arethey offeringyou and whatis included?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?How do youuse yourcurrentbusinesspackage?Any reasonyourdisconnectingyour cable TVtoday?Does thecompetitorcharge aninstall fee?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?Will you bedisconnectingall yourservices?How will yourun yourbusinesswithout yourcurrentservices?What are thecompetitorscharging forinstallationfees?Why are youlooking toswitch to thisspecificprovider?Who are youlooking to getnew serviceswith?Are youhavingtrouble withany otherservices?Is thereanything wecan do tomaintain yourbusiness?Why did youchoose toadd TVservices tothe bundle?How reliableis the newprovidersservices?When will theservices you areseeking from theprovider be activein your location?What serviceswill you beusing until thenew servicegets installed?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What are theother reasonsyou are lookingto switchproviders?Do you knowif the newcarrier hasreliableservices?What pricepackaging arethey offeringyou and whatis included?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?How do youuse yourcurrentbusinesspackage?Any reasonyourdisconnectingyour cable TVtoday?Does thecompetitorcharge aninstall fee?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?Will you bedisconnectingall yourservices?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How will you run your business without your current services?
  2. What are the competitors charging for installation fees?
  3. Why are you looking to switch to this specific provider?
  4. Who are you looking to get new services with?
  5. Are you having trouble with any other services?
  6. Is there anything we can do to maintain your business?
  7. Why did you choose to add TV services to the bundle?
  8. How reliable is the new providers services?
  9. When will the services you are seeking from the provider be active in your location?
  10. What services will you be using until the new service gets installed?
  11. What is the waiting period to get your services installed?
  12. Which services will you be disconnecting today?
  13. What are the other reasons you are looking to switch providers?
  14. Do you know if the new carrier has reliable services?
  15. What price packaging are they offering you and what is included?
  16. What speeds are they offering you?
  17. Would you be interested in transferring ownership of current services?
  18. How do you use your current business package?
  19. Any reason your disconnecting your cable TV today?
  20. Does the competitor charge an install fee?
  21. Will you be porting out your numbers to a different provider?
  22. What speeds are they offering you?
  23. Can this competitor provide TV service?
  24. Will you be disconnecting all your services?