Is thereanything wecan do tomaintain yourbusiness?How reliableis the newprovidersservices?Can thiscompetitorprovide TVservice?When will theservices you areseeking from theprovider be activein your location?Are youhavingtrouble withany otherservices?Do you knowif the newcarrier hasreliableservices?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?What are theother reasonsyou are lookingto switchproviders?Whichservices willyou bedisconnectingtoday?What pricepackaging arethey offeringyou and whatis included?Any reasonyourdisconnectingyour cable TVtoday?Would you beinterested intransferringownership ofcurrentservices?What are thecompetitorscharging forinstallationfees?Who are youlooking to getnew serviceswith?What is thewaiting periodto get yourservicesinstalled?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Will you beporting outyour numbersto a differentprovider?Why are youlooking toswitch to thisspecificprovider?Does thecompetitorcharge aninstall fee?How will yourun yourbusinesswithout yourcurrentservices?What serviceswill you beusing until thenew servicegets installed?Is thereanything wecan do tomaintain yourbusiness?How reliableis the newprovidersservices?Can thiscompetitorprovide TVservice?When will theservices you areseeking from theprovider be activein your location?Are youhavingtrouble withany otherservices?Do you knowif the newcarrier hasreliableservices?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?What are theother reasonsyou are lookingto switchproviders?Whichservices willyou bedisconnectingtoday?What pricepackaging arethey offeringyou and whatis included?Any reasonyourdisconnectingyour cable TVtoday?Would you beinterested intransferringownership ofcurrentservices?What are thecompetitorscharging forinstallationfees?Who are youlooking to getnew serviceswith?What is thewaiting periodto get yourservicesinstalled?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Will you beporting outyour numbersto a differentprovider?Why are youlooking toswitch to thisspecificprovider?Does thecompetitorcharge aninstall fee?How will yourun yourbusinesswithout yourcurrentservices?What serviceswill you beusing until thenew servicegets installed?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is there anything we can do to maintain your business?
  2. How reliable is the new providers services?
  3. Can this competitor provide TV service?
  4. When will the services you are seeking from the provider be active in your location?
  5. Are you having trouble with any other services?
  6. Do you know if the new carrier has reliable services?
  7. Why did you choose to add TV services to the bundle?
  8. What speeds are they offering you?
  9. What are the other reasons you are looking to switch providers?
  10. Which services will you be disconnecting today?
  11. What price packaging are they offering you and what is included?
  12. Any reason your disconnecting your cable TV today?
  13. Would you be interested in transferring ownership of current services?
  14. What are the competitors charging for installation fees?
  15. Who are you looking to get new services with?
  16. What is the waiting period to get your services installed?
  17. Will you be disconnecting all your services?
  18. What speeds are they offering you?
  19. How do you use your current business package?
  20. Will you be porting out your numbers to a different provider?
  21. Why are you looking to switch to this specific provider?
  22. Does the competitor charge an install fee?
  23. How will you run your business without your current services?
  24. What services will you be using until the new service gets installed?