How reliableis the newprovidersservices?Why did youchoose toadd TVservices tothe bundle?When will theservices you areseeking from theprovider be activein your location?How will yourun yourbusinesswithout yourcurrentservices?Does thecompetitorcharge aninstall fee?What serviceswill you beusing until thenew servicegets installed?What are theother reasonsyou are lookingto switchproviders?Will you beporting outyour numbersto a differentprovider?Is thereanything wecan do tomaintain yourbusiness?Any reasonyourdisconnectingyour cable TVtoday?Can thiscompetitorprovide TVservice?How do youuse yourcurrentbusinesspackage?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?Who are youlooking to getnew serviceswith?What are thecompetitorscharging forinstallationfees?Whatspeeds arethey offeringyou?Will you bedisconnectingall yourservices?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?Are youhavingtrouble withany otherservices?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?Do you knowif the newcarrier hasreliableservices?How reliableis the newprovidersservices?Why did youchoose toadd TVservices tothe bundle?When will theservices you areseeking from theprovider be activein your location?How will yourun yourbusinesswithout yourcurrentservices?Does thecompetitorcharge aninstall fee?What serviceswill you beusing until thenew servicegets installed?What are theother reasonsyou are lookingto switchproviders?Will you beporting outyour numbersto a differentprovider?Is thereanything wecan do tomaintain yourbusiness?Any reasonyourdisconnectingyour cable TVtoday?Can thiscompetitorprovide TVservice?How do youuse yourcurrentbusinesspackage?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?Who are youlooking to getnew serviceswith?What are thecompetitorscharging forinstallationfees?Whatspeeds arethey offeringyou?Will you bedisconnectingall yourservices?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?Are youhavingtrouble withany otherservices?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?Do you knowif the newcarrier hasreliableservices?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How reliable is the new providers services?
  2. Why did you choose to add TV services to the bundle?
  3. When will the services you are seeking from the provider be active in your location?
  4. How will you run your business without your current services?
  5. Does the competitor charge an install fee?
  6. What services will you be using until the new service gets installed?
  7. What are the other reasons you are looking to switch providers?
  8. Will you be porting out your numbers to a different provider?
  9. Is there anything we can do to maintain your business?
  10. Any reason your disconnecting your cable TV today?
  11. Can this competitor provide TV service?
  12. How do you use your current business package?
  13. Why are you looking to switch to this specific provider?
  14. What price packaging are they offering you and what is included?
  15. Who are you looking to get new services with?
  16. What are the competitors charging for installation fees?
  17. What speeds are they offering you?
  18. Will you be disconnecting all your services?
  19. What is the waiting period to get your services installed?
  20. Which services will you be disconnecting today?
  21. Are you having trouble with any other services?
  22. What speeds are they offering you?
  23. Would you be interested in transferring ownership of current services?
  24. Do you know if the new carrier has reliable services?