Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?What pricepackaging arethey offeringyou and whatis included?How do youuse yourcurrentbusinesspackage?What is thewaiting periodto get yourservicesinstalled?What are thecompetitorscharging forinstallationfees?Any reasonyourdisconnectingyour cable TVtoday?How reliableis the newprovidersservices?Does thecompetitorcharge aninstall fee?Whichservices willyou bedisconnectingtoday?Will you bedisconnectingall yourservices?Will you beporting outyour numbersto a differentprovider?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?Why are youlooking toswitch to thisspecificprovider?Who are youlooking to getnew serviceswith?Do you knowif the newcarrier hasreliableservices?When will theservices you areseeking from theprovider be activein your location?Are youhavingtrouble withany otherservices?What serviceswill you beusing until thenew servicegets installed?How will yourun yourbusinesswithout yourcurrentservices?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?What pricepackaging arethey offeringyou and whatis included?How do youuse yourcurrentbusinesspackage?What is thewaiting periodto get yourservicesinstalled?What are thecompetitorscharging forinstallationfees?Any reasonyourdisconnectingyour cable TVtoday?How reliableis the newprovidersservices?Does thecompetitorcharge aninstall fee?Whichservices willyou bedisconnectingtoday?Will you bedisconnectingall yourservices?Will you beporting outyour numbersto a differentprovider?Why did youchoose toadd TVservices tothe bundle?Whatspeeds arethey offeringyou?Is thereanything wecan do tomaintain yourbusiness?Why are youlooking toswitch to thisspecificprovider?Who are youlooking to getnew serviceswith?Do you knowif the newcarrier hasreliableservices?When will theservices you areseeking from theprovider be activein your location?Are youhavingtrouble withany otherservices?What serviceswill you beusing until thenew servicegets installed?How will yourun yourbusinesswithout yourcurrentservices?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Would you be interested in transferring ownership of current services?
  2. What are the other reasons you are looking to switch providers?
  3. What price packaging are they offering you and what is included?
  4. How do you use your current business package?
  5. What is the waiting period to get your services installed?
  6. What are the competitors charging for installation fees?
  7. Any reason your disconnecting your cable TV today?
  8. How reliable is the new providers services?
  9. Does the competitor charge an install fee?
  10. Which services will you be disconnecting today?
  11. Will you be disconnecting all your services?
  12. Will you be porting out your numbers to a different provider?
  13. Why did you choose to add TV services to the bundle?
  14. What speeds are they offering you?
  15. Is there anything we can do to maintain your business?
  16. Why are you looking to switch to this specific provider?
  17. Who are you looking to get new services with?
  18. Do you know if the new carrier has reliable services?
  19. When will the services you are seeking from the provider be active in your location?
  20. Are you having trouble with any other services?
  21. What services will you be using until the new service gets installed?
  22. How will you run your business without your current services?
  23. What speeds are they offering you?
  24. Can this competitor provide TV service?