Is thereanything wecan do tomaintain yourbusiness?Can thiscompetitorprovide TVservice?Why did youchoose toadd TVservices tothe bundle?Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?Will you beporting outyour numbersto a differentprovider?Why are youlooking toswitch to thisspecificprovider?When will theservices you areseeking from theprovider be activein your location?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?Does thecompetitorcharge aninstall fee?Any reasonyourdisconnectingyour cable TVtoday?Are youhavingtrouble withany otherservices?Who are youlooking to getnew serviceswith?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Do you knowif the newcarrier hasreliableservices?How reliableis the newprovidersservices?What are thecompetitorscharging forinstallationfees?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What pricepackaging arethey offeringyou and whatis included?How will yourun yourbusinesswithout yourcurrentservices?What serviceswill you beusing until thenew servicegets installed?Is thereanything wecan do tomaintain yourbusiness?Can thiscompetitorprovide TVservice?Why did youchoose toadd TVservices tothe bundle?Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?Will you beporting outyour numbersto a differentprovider?Why are youlooking toswitch to thisspecificprovider?When will theservices you areseeking from theprovider be activein your location?Will you bedisconnectingall yourservices?Whatspeeds arethey offeringyou?Does thecompetitorcharge aninstall fee?Any reasonyourdisconnectingyour cable TVtoday?Are youhavingtrouble withany otherservices?Who are youlooking to getnew serviceswith?Whatspeeds arethey offeringyou?How do youuse yourcurrentbusinesspackage?Do you knowif the newcarrier hasreliableservices?How reliableis the newprovidersservices?What are thecompetitorscharging forinstallationfees?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What pricepackaging arethey offeringyou and whatis included?How will yourun yourbusinesswithout yourcurrentservices?What serviceswill you beusing until thenew servicegets installed?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is there anything we can do to maintain your business?
  2. Can this competitor provide TV service?
  3. Why did you choose to add TV services to the bundle?
  4. Would you be interested in transferring ownership of current services?
  5. What are the other reasons you are looking to switch providers?
  6. Will you be porting out your numbers to a different provider?
  7. Why are you looking to switch to this specific provider?
  8. When will the services you are seeking from the provider be active in your location?
  9. Will you be disconnecting all your services?
  10. What speeds are they offering you?
  11. Does the competitor charge an install fee?
  12. Any reason your disconnecting your cable TV today?
  13. Are you having trouble with any other services?
  14. Who are you looking to get new services with?
  15. What speeds are they offering you?
  16. How do you use your current business package?
  17. Do you know if the new carrier has reliable services?
  18. How reliable is the new providers services?
  19. What are the competitors charging for installation fees?
  20. What is the waiting period to get your services installed?
  21. Which services will you be disconnecting today?
  22. What price packaging are they offering you and what is included?
  23. How will you run your business without your current services?
  24. What services will you be using until the new service gets installed?