Who are youlooking to getnew serviceswith?What are thecompetitorscharging forinstallationfees?Can thiscompetitorprovide TVservice?Why are youlooking toswitch to thisspecificprovider?How will yourun yourbusinesswithout yourcurrentservices?Any reasonyourdisconnectingyour cable TVtoday?When will theservices you areseeking from theprovider be activein your location?Whichservices willyou bedisconnectingtoday?Do you knowif the newcarrier hasreliableservices?Is thereanything wecan do tomaintain yourbusiness?Will you bedisconnectingall yourservices?What are theother reasonsyou are lookingto switchproviders?Whatspeeds arethey offeringyou?What pricepackaging arethey offeringyou and whatis included?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?How reliableis the newprovidersservices?What serviceswill you beusing until thenew servicegets installed?How do youuse yourcurrentbusinesspackage?Does thecompetitorcharge aninstall fee?Will you beporting outyour numbersto a differentprovider?Why did youchoose toadd TVservices tothe bundle?Who are youlooking to getnew serviceswith?What are thecompetitorscharging forinstallationfees?Can thiscompetitorprovide TVservice?Why are youlooking toswitch to thisspecificprovider?How will yourun yourbusinesswithout yourcurrentservices?Any reasonyourdisconnectingyour cable TVtoday?When will theservices you areseeking from theprovider be activein your location?Whichservices willyou bedisconnectingtoday?Do you knowif the newcarrier hasreliableservices?Is thereanything wecan do tomaintain yourbusiness?Will you bedisconnectingall yourservices?What are theother reasonsyou are lookingto switchproviders?Whatspeeds arethey offeringyou?What pricepackaging arethey offeringyou and whatis included?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?Would you beinterested intransferringownership ofcurrentservices?Are youhavingtrouble withany otherservices?How reliableis the newprovidersservices?What serviceswill you beusing until thenew servicegets installed?How do youuse yourcurrentbusinesspackage?Does thecompetitorcharge aninstall fee?Will you beporting outyour numbersto a differentprovider?Why did youchoose toadd TVservices tothe bundle?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who are you looking to get new services with?
  2. What are the competitors charging for installation fees?
  3. Can this competitor provide TV service?
  4. Why are you looking to switch to this specific provider?
  5. How will you run your business without your current services?
  6. Any reason your disconnecting your cable TV today?
  7. When will the services you are seeking from the provider be active in your location?
  8. Which services will you be disconnecting today?
  9. Do you know if the new carrier has reliable services?
  10. Is there anything we can do to maintain your business?
  11. Will you be disconnecting all your services?
  12. What are the other reasons you are looking to switch providers?
  13. What speeds are they offering you?
  14. What price packaging are they offering you and what is included?
  15. What is the waiting period to get your services installed?
  16. What speeds are they offering you?
  17. Would you be interested in transferring ownership of current services?
  18. Are you having trouble with any other services?
  19. How reliable is the new providers services?
  20. What services will you be using until the new service gets installed?
  21. How do you use your current business package?
  22. Does the competitor charge an install fee?
  23. Will you be porting out your numbers to a different provider?
  24. Why did you choose to add TV services to the bundle?