Are youhavingtrouble withany otherservices?Will you bedisconnectingall yourservices?Does thecompetitorcharge aninstall fee?How will yourun yourbusinesswithout yourcurrentservices?Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?Do you knowif the newcarrier hasreliableservices?What are thecompetitorscharging forinstallationfees?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Why did youchoose toadd TVservices tothe bundle?How do youuse yourcurrentbusinesspackage?Whichservices willyou bedisconnectingtoday?What serviceswill you beusing until thenew servicegets installed?When will theservices you areseeking from theprovider be activein your location?Whatspeeds arethey offeringyou?Any reasonyourdisconnectingyour cable TVtoday?Why are youlooking toswitch to thisspecificprovider?How reliableis the newprovidersservices?Who are youlooking to getnew serviceswith?What pricepackaging arethey offeringyou and whatis included?Is thereanything wecan do tomaintain yourbusiness?What is thewaiting periodto get yourservicesinstalled?Can thiscompetitorprovide TVservice?Are youhavingtrouble withany otherservices?Will you bedisconnectingall yourservices?Does thecompetitorcharge aninstall fee?How will yourun yourbusinesswithout yourcurrentservices?Would you beinterested intransferringownership ofcurrentservices?What are theother reasonsyou are lookingto switchproviders?Do you knowif the newcarrier hasreliableservices?What are thecompetitorscharging forinstallationfees?Will you beporting outyour numbersto a differentprovider?Whatspeeds arethey offeringyou?Why did youchoose toadd TVservices tothe bundle?How do youuse yourcurrentbusinesspackage?Whichservices willyou bedisconnectingtoday?What serviceswill you beusing until thenew servicegets installed?When will theservices you areseeking from theprovider be activein your location?Whatspeeds arethey offeringyou?Any reasonyourdisconnectingyour cable TVtoday?Why are youlooking toswitch to thisspecificprovider?How reliableis the newprovidersservices?Who are youlooking to getnew serviceswith?What pricepackaging arethey offeringyou and whatis included?Is thereanything wecan do tomaintain yourbusiness?What is thewaiting periodto get yourservicesinstalled?Can thiscompetitorprovide TVservice?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you having trouble with any other services?
  2. Will you be disconnecting all your services?
  3. Does the competitor charge an install fee?
  4. How will you run your business without your current services?
  5. Would you be interested in transferring ownership of current services?
  6. What are the other reasons you are looking to switch providers?
  7. Do you know if the new carrier has reliable services?
  8. What are the competitors charging for installation fees?
  9. Will you be porting out your numbers to a different provider?
  10. What speeds are they offering you?
  11. Why did you choose to add TV services to the bundle?
  12. How do you use your current business package?
  13. Which services will you be disconnecting today?
  14. What services will you be using until the new service gets installed?
  15. When will the services you are seeking from the provider be active in your location?
  16. What speeds are they offering you?
  17. Any reason your disconnecting your cable TV today?
  18. Why are you looking to switch to this specific provider?
  19. How reliable is the new providers services?
  20. Who are you looking to get new services with?
  21. What price packaging are they offering you and what is included?
  22. Is there anything we can do to maintain your business?
  23. What is the waiting period to get your services installed?
  24. Can this competitor provide TV service?