Does thecompetitorcharge aninstall fee?Who are youlooking to getnew serviceswith?Is thereanything wecan do tomaintain yourbusiness?Why did youchoose toadd TVservices tothe bundle?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?What are theother reasonsyou are lookingto switchproviders?Whichservices willyou bedisconnectingtoday?What are thecompetitorscharging forinstallationfees?How reliableis the newprovidersservices?Any reasonyourdisconnectingyour cable TVtoday?Will you bedisconnectingall yourservices?When will theservices you areseeking from theprovider be activein your location?Can thiscompetitorprovide TVservice?How do youuse yourcurrentbusinesspackage?Whatspeeds arethey offeringyou?Are youhavingtrouble withany otherservices?How will yourun yourbusinesswithout yourcurrentservices?Do you knowif the newcarrier hasreliableservices?Will you beporting outyour numbersto a differentprovider?Would you beinterested intransferringownership ofcurrentservices?What serviceswill you beusing until thenew servicegets installed?What pricepackaging arethey offeringyou and whatis included?Why are youlooking toswitch to thisspecificprovider?Does thecompetitorcharge aninstall fee?Who are youlooking to getnew serviceswith?Is thereanything wecan do tomaintain yourbusiness?Why did youchoose toadd TVservices tothe bundle?What is thewaiting periodto get yourservicesinstalled?Whatspeeds arethey offeringyou?What are theother reasonsyou are lookingto switchproviders?Whichservices willyou bedisconnectingtoday?What are thecompetitorscharging forinstallationfees?How reliableis the newprovidersservices?Any reasonyourdisconnectingyour cable TVtoday?Will you bedisconnectingall yourservices?When will theservices you areseeking from theprovider be activein your location?Can thiscompetitorprovide TVservice?How do youuse yourcurrentbusinesspackage?Whatspeeds arethey offeringyou?Are youhavingtrouble withany otherservices?How will yourun yourbusinesswithout yourcurrentservices?Do you knowif the newcarrier hasreliableservices?Will you beporting outyour numbersto a differentprovider?Would you beinterested intransferringownership ofcurrentservices?What serviceswill you beusing until thenew servicegets installed?What pricepackaging arethey offeringyou and whatis included?Why are youlooking toswitch to thisspecificprovider?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does the competitor charge an install fee?
  2. Who are you looking to get new services with?
  3. Is there anything we can do to maintain your business?
  4. Why did you choose to add TV services to the bundle?
  5. What is the waiting period to get your services installed?
  6. What speeds are they offering you?
  7. What are the other reasons you are looking to switch providers?
  8. Which services will you be disconnecting today?
  9. What are the competitors charging for installation fees?
  10. How reliable is the new providers services?
  11. Any reason your disconnecting your cable TV today?
  12. Will you be disconnecting all your services?
  13. When will the services you are seeking from the provider be active in your location?
  14. Can this competitor provide TV service?
  15. How do you use your current business package?
  16. What speeds are they offering you?
  17. Are you having trouble with any other services?
  18. How will you run your business without your current services?
  19. Do you know if the new carrier has reliable services?
  20. Will you be porting out your numbers to a different provider?
  21. Would you be interested in transferring ownership of current services?
  22. What services will you be using until the new service gets installed?
  23. What price packaging are they offering you and what is included?
  24. Why are you looking to switch to this specific provider?