Whatspeeds arethey offeringyou?Will you beporting outyour numbersto a differentprovider?How reliableis the newprovidersservices?When will theservices you areseeking from theprovider be activein your location?What is thewaiting periodto get yourservicesinstalled?Are youhavingtrouble withany otherservices?How will yourun yourbusinesswithout yourcurrentservices?Can thiscompetitorprovide TVservice?Does thecompetitorcharge aninstall fee?What are thecompetitorscharging forinstallationfees?Is thereanything wecan do tomaintain yourbusiness?What pricepackaging arethey offeringyou and whatis included?Do you knowif the newcarrier hasreliableservices?Why are youlooking toswitch to thisspecificprovider?What serviceswill you beusing until thenew servicegets installed?Whatspeeds arethey offeringyou?Will you bedisconnectingall yourservices?Whichservices willyou bedisconnectingtoday?Would you beinterested intransferringownership ofcurrentservices?Why did youchoose toadd TVservices tothe bundle?What are theother reasonsyou are lookingto switchproviders?Any reasonyourdisconnectingyour cable TVtoday?How do youuse yourcurrentbusinesspackage?Who are youlooking to getnew serviceswith?Whatspeeds arethey offeringyou?Will you beporting outyour numbersto a differentprovider?How reliableis the newprovidersservices?When will theservices you areseeking from theprovider be activein your location?What is thewaiting periodto get yourservicesinstalled?Are youhavingtrouble withany otherservices?How will yourun yourbusinesswithout yourcurrentservices?Can thiscompetitorprovide TVservice?Does thecompetitorcharge aninstall fee?What are thecompetitorscharging forinstallationfees?Is thereanything wecan do tomaintain yourbusiness?What pricepackaging arethey offeringyou and whatis included?Do you knowif the newcarrier hasreliableservices?Why are youlooking toswitch to thisspecificprovider?What serviceswill you beusing until thenew servicegets installed?Whatspeeds arethey offeringyou?Will you bedisconnectingall yourservices?Whichservices willyou bedisconnectingtoday?Would you beinterested intransferringownership ofcurrentservices?Why did youchoose toadd TVservices tothe bundle?What are theother reasonsyou are lookingto switchproviders?Any reasonyourdisconnectingyour cable TVtoday?How do youuse yourcurrentbusinesspackage?Who are youlooking to getnew serviceswith?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What speeds are they offering you?
  2. Will you be porting out your numbers to a different provider?
  3. How reliable is the new providers services?
  4. When will the services you are seeking from the provider be active in your location?
  5. What is the waiting period to get your services installed?
  6. Are you having trouble with any other services?
  7. How will you run your business without your current services?
  8. Can this competitor provide TV service?
  9. Does the competitor charge an install fee?
  10. What are the competitors charging for installation fees?
  11. Is there anything we can do to maintain your business?
  12. What price packaging are they offering you and what is included?
  13. Do you know if the new carrier has reliable services?
  14. Why are you looking to switch to this specific provider?
  15. What services will you be using until the new service gets installed?
  16. What speeds are they offering you?
  17. Will you be disconnecting all your services?
  18. Which services will you be disconnecting today?
  19. Would you be interested in transferring ownership of current services?
  20. Why did you choose to add TV services to the bundle?
  21. What are the other reasons you are looking to switch providers?
  22. Any reason your disconnecting your cable TV today?
  23. How do you use your current business package?
  24. Who are you looking to get new services with?