How will yourun yourbusinesswithout yourcurrentservices?Any reasonyourdisconnectingyour cable TVtoday?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What are theother reasonsyou are lookingto switchproviders?Is thereanything wecan do tomaintain yourbusiness?Would you beinterested intransferringownership ofcurrentservices?Will you bedisconnectingall yourservices?Who are youlooking to getnew serviceswith?Are youhavingtrouble withany otherservices?What are thecompetitorscharging forinstallationfees?Whatspeeds arethey offeringyou?Why did youchoose toadd TVservices tothe bundle?What serviceswill you beusing until thenew servicegets installed?How reliableis the newprovidersservices?Will you beporting outyour numbersto a differentprovider?When will theservices you areseeking from theprovider be activein your location?Does thecompetitorcharge aninstall fee?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?Do you knowif the newcarrier hasreliableservices?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?How do youuse yourcurrentbusinesspackage?How will yourun yourbusinesswithout yourcurrentservices?Any reasonyourdisconnectingyour cable TVtoday?What is thewaiting periodto get yourservicesinstalled?Whichservices willyou bedisconnectingtoday?What are theother reasonsyou are lookingto switchproviders?Is thereanything wecan do tomaintain yourbusiness?Would you beinterested intransferringownership ofcurrentservices?Will you bedisconnectingall yourservices?Who are youlooking to getnew serviceswith?Are youhavingtrouble withany otherservices?What are thecompetitorscharging forinstallationfees?Whatspeeds arethey offeringyou?Why did youchoose toadd TVservices tothe bundle?What serviceswill you beusing until thenew servicegets installed?How reliableis the newprovidersservices?Will you beporting outyour numbersto a differentprovider?When will theservices you areseeking from theprovider be activein your location?Does thecompetitorcharge aninstall fee?Whatspeeds arethey offeringyou?Can thiscompetitorprovide TVservice?Do you knowif the newcarrier hasreliableservices?Why are youlooking toswitch to thisspecificprovider?What pricepackaging arethey offeringyou and whatis included?How do youuse yourcurrentbusinesspackage?

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How will you run your business without your current services?
  2. Any reason your disconnecting your cable TV today?
  3. What is the waiting period to get your services installed?
  4. Which services will you be disconnecting today?
  5. What are the other reasons you are looking to switch providers?
  6. Is there anything we can do to maintain your business?
  7. Would you be interested in transferring ownership of current services?
  8. Will you be disconnecting all your services?
  9. Who are you looking to get new services with?
  10. Are you having trouble with any other services?
  11. What are the competitors charging for installation fees?
  12. What speeds are they offering you?
  13. Why did you choose to add TV services to the bundle?
  14. What services will you be using until the new service gets installed?
  15. How reliable is the new providers services?
  16. Will you be porting out your numbers to a different provider?
  17. When will the services you are seeking from the provider be active in your location?
  18. Does the competitor charge an install fee?
  19. What speeds are they offering you?
  20. Can this competitor provide TV service?
  21. Do you know if the new carrier has reliable services?
  22. Why are you looking to switch to this specific provider?
  23. What price packaging are they offering you and what is included?
  24. How do you use your current business package?