EXCEPTIONS MISROUTED CLAIMS FRAUD QUESTIONNAIRE CIV WITHDRAWAL CUSTOMER SERVICE FRAUD DAT FRAUD REPORTING FEES GOALS $50.00 AND UNDER STIP MEMO POST CC NOTE TITLE TIMEFRAMES NON- FRAUD TEAMWORK HOGAN REG E AUTHENTICATION FINAL CREDIT SPLENDID COMPLIMENT CUSTOM LETTER ETRAN ADJUSTING OD FEE COUNTER ESCALATION DOCUMENTING CLAIM VALUE AND EMPATHY RECONSIDERING CLAIM PROVISIONAL CREDIT QUALITY MEMO POST MERCHANT ISSUED CREDIT EXCEPTIONS MISROUTED CLAIMS FRAUD QUESTIONNAIRE CIV WITHDRAWAL CUSTOMER SERVICE FRAUD DAT FRAUD REPORTING FEES GOALS $50.00 AND UNDER STIP MEMO POST CC NOTE TITLE TIMEFRAMES NON- FRAUD TEAMWORK HOGAN REG E AUTHENTICATION FINAL CREDIT SPLENDID COMPLIMENT CUSTOM LETTER ETRAN ADJUSTING OD FEE COUNTER ESCALATION DOCUMENTING CLAIM VALUE AND EMPATHY RECONSIDERING CLAIM PROVISIONAL CREDIT QUALITY MEMO POST MERCHANT ISSUED CREDIT
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-EXCEPTIONS
N-MISROUTED CLAIMS
G-FRAUD QUESTIONNAIRE
G-CIV
G-WITHDRAWAL
B-CUSTOMER SERVICE
O-FRAUD
B-DAT
O-FRAUD REPORTING
B-FEES
O-GOALS
G-$50.00 AND UNDER
I-STIP
O-MEMO POST CC NOTE TITLE
O-TIMEFRAMES
N-NON-FRAUD
I-TEAMWORK
I-HOGAN
G-REG E
O-AUTHENTICATION
O-FINAL CREDIT
B-SPLENDID
I-COMPLIMENT
G-CUSTOM LETTER
G-ETRAN
N-ADJUSTING OD FEE COUNTER
B-ESCALATION
I-DOCUMENTING CLAIM
B-VALUE AND EMPATHY
N-RECONSIDERING CLAIM
B-PROVISIONAL CREDIT
N-QUALITY
I-MEMO POST
N-MERCHANT ISSUED CREDIT