empathystatementabsolutelypersonalanecdotemakecustlaughofferdirectvNowdidn'tmute callto benegativehave agreatday/tripsetexpectationsamazingrecapnon-relatedofferi candefinitelyhelp you!How'syour daygoing?personalizeuse custnametwicede-escalatea calluseresolvedstatementfantasticit's beenmypleasurefabuloussendpcnthank youfor yourbusinessprecapselfservicesmilethroughentire callcomplimenta cubie ontheir callawesomeout ofthe boxsolutionhelp acoworkeron a callno silencemore than20secondsempathystatementabsolutelypersonalanecdotemakecustlaughofferdirectvNowdidn'tmute callto benegativehave agreatday/tripsetexpectationsamazingrecapnon-relatedofferi candefinitelyhelp you!How'syour daygoing?personalizeuse custnametwicede-escalatea calluseresolvedstatementfantasticit's beenmypleasurefabuloussendpcnthank youfor yourbusinessprecapselfservicesmilethroughentire callcomplimenta cubie ontheir callawesomeout ofthe boxsolutionhelp acoworkeron a callno silencemore than20seconds

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. empathy statement
  2. absolutely
  3. personal anecdote
  4. make cust laugh
  5. offer directvNow
  6. didn't mute call to be negative
  7. have a great day/trip
  8. set expectations
  9. amazing
  10. recap
  11. non-related offer
  12. i can definitely help you!
  13. How's your day going?
  14. personalize
  15. use cust name twice
  16. de-escalate a call
  17. use resolved statement
  18. fantastic
  19. it's been my pleasure
  20. fabulous
  21. send pcn
  22. thank you for your business
  23. precap
  24. self service
  25. smile through entire call
  26. compliment a cubie on their call
  27. awesome
  28. out of the box solution
  29. help a coworker on a call
  30. no silence more than 20 seconds