empathy statement absolutely personal anecdote make cust laugh offer directvNow didn't mute call to be negative have a great day/trip set expectations amazing recap non- related offer i can definitely help you! How's your day going? personalize use cust name twice de- escalate a call use resolved statement fantastic it's been my pleasure fabulous send pcn thank you for your business precap self service smile through entire call compliment a cubie on their call awesome out of the box solution help a coworker on a call no silence more than 20 seconds empathy statement absolutely personal anecdote make cust laugh offer directvNow didn't mute call to be negative have a great day/trip set expectations amazing recap non- related offer i can definitely help you! How's your day going? personalize use cust name twice de- escalate a call use resolved statement fantastic it's been my pleasure fabulous send pcn thank you for your business precap self service smile through entire call compliment a cubie on their call awesome out of the box solution help a coworker on a call no silence more than 20 seconds
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
empathy statement
absolutely
personal anecdote
make cust laugh
offer directvNow
didn't mute call to be negative
have a great day/trip
set expectations
amazing
recap
non-related offer
i can definitely help you!
How's your day going?
personalize
use cust name twice
de-escalate a call
use resolved statement
fantastic
it's been my pleasure
fabulous
send pcn
thank you for your business
precap
self service
smile through entire call
compliment a cubie on their call
awesome
out of the box solution
help a coworker on a call
no silence more than 20 seconds