How'syour daygoing?precapsetexpectationsmakecustlaughrecapofferdirectvNowout ofthe boxsolutionpersonalizefabulousde-escalatea callthank youfor yourbusinessuse custnametwiceselfservicedidn'tmute callto benegativecomplimenta cubie ontheir callfantasticuseresolvedstatementempathystatementabsolutelysendpcnamazingpersonalanecdotehave agreatday/tripnon-relatedoffersmilethroughentire callawesomeno silencemore than20secondshelp acoworkeron a calli candefinitelyhelp you!it's beenmypleasureHow'syour daygoing?precapsetexpectationsmakecustlaughrecapofferdirectvNowout ofthe boxsolutionpersonalizefabulousde-escalatea callthank youfor yourbusinessuse custnametwiceselfservicedidn'tmute callto benegativecomplimenta cubie ontheir callfantasticuseresolvedstatementempathystatementabsolutelysendpcnamazingpersonalanecdotehave agreatday/tripnon-relatedoffersmilethroughentire callawesomeno silencemore than20secondshelp acoworkeron a calli candefinitelyhelp you!it's beenmypleasure

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How's your day going?
  2. precap
  3. set expectations
  4. make cust laugh
  5. recap
  6. offer directvNow
  7. out of the box solution
  8. personalize
  9. fabulous
  10. de-escalate a call
  11. thank you for your business
  12. use cust name twice
  13. self service
  14. didn't mute call to be negative
  15. compliment a cubie on their call
  16. fantastic
  17. use resolved statement
  18. empathy statement
  19. absolutely
  20. send pcn
  21. amazing
  22. personal anecdote
  23. have a great day/trip
  24. non-related offer
  25. smile through entire call
  26. awesome
  27. no silence more than 20 seconds
  28. help a coworker on a call
  29. i can definitely help you!
  30. it's been my pleasure