SendWarm LifeX-ferMentionACES3BPD/PFpaidIn-DepthPolicyReview2hrsInboundCall TalkTimeCustomerFeedback(email/letter)Verify &UpdatecontactinfoProvide aWOWExperience1Referral30InboundCallsEnrollSomeoneIn EZ-PayBPD/PFpaid1 Act ofKindness/PersonalTouch1 Life AppSubmitted25InboundCallsGenerate/Sell1 itemMentionACES 10timesSend 2Warm LifeX-Fer1CustomerSaveMentionACES 5timesNotes inE-Agenton everyinteractionPropertyInspectionResolvedThankCustomerfor Tenure4 HoursTalkTimeSendWarm LifeX-ferMentionACES3BPD/PFpaidIn-DepthPolicyReview2hrsInboundCall TalkTimeCustomerFeedback(email/letter)Verify &UpdatecontactinfoProvide aWOWExperience1Referral30InboundCallsEnrollSomeoneIn EZ-PayBPD/PFpaid1 Act ofKindness/PersonalTouch1 Life AppSubmitted25InboundCallsGenerate/Sell1 itemMentionACES 10timesSend 2Warm LifeX-Fer1CustomerSaveMentionACES 5timesNotes inE-Agenton everyinteractionPropertyInspectionResolvedThankCustomerfor Tenure4 HoursTalkTime

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send Warm Life X-fer
  2. Mention ACES
  3. 3 BPD/PF paid
  4. In-Depth Policy Review
  5. 2hrs Inbound Call Talk Time
  6. Customer Feedback (email/letter)
  7. Verify & Update contact info
  8. Provide a WOW Experience
  9. 1 Referral
  10. 30 Inbound Calls
  11. Enroll Someone In EZ-Pay
  12. BPD/PF paid
  13. 1 Act of Kindness/Personal Touch
  14. 1 Life App Submitted
  15. 25 Inbound Calls
  16. Generate/Sell 1 item
  17. Mention ACES 10 times
  18. Send 2 Warm Life X-Fer
  19. 1 Customer Save
  20. Mention ACES 5 times
  21. Notes in E-Agent on every interaction
  22. Property Inspection Resolved
  23. Thank Customer for Tenure
  24. 4 Hours Talk Time