Notes inE-Agenton everyinteraction1 Life AppSubmitted3BPD/PFpaid1ReferralMentionACES 10times1CustomerSaveSend 2Warm LifeX-Fer30InboundCallsBPD/PFpaidCustomerFeedback(email/letter)MentionACESSendWarm LifeX-ferIn-DepthPolicyReview1 Act ofKindness/PersonalTouchMentionACES 5times25InboundCallsProvide aWOWExperienceVerify &UpdatecontactinfoGenerate/Sell1 itemEnrollSomeoneIn EZ-PayPropertyInspectionResolved4 HoursTalkTimeThankCustomerfor Tenure2hrsInboundCall TalkTimeNotes inE-Agenton everyinteraction1 Life AppSubmitted3BPD/PFpaid1ReferralMentionACES 10times1CustomerSaveSend 2Warm LifeX-Fer30InboundCallsBPD/PFpaidCustomerFeedback(email/letter)MentionACESSendWarm LifeX-ferIn-DepthPolicyReview1 Act ofKindness/PersonalTouchMentionACES 5times25InboundCallsProvide aWOWExperienceVerify &UpdatecontactinfoGenerate/Sell1 itemEnrollSomeoneIn EZ-PayPropertyInspectionResolved4 HoursTalkTimeThankCustomerfor Tenure2hrsInboundCall TalkTime

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notes in E-Agent on every interaction
  2. 1 Life App Submitted
  3. 3 BPD/PF paid
  4. 1 Referral
  5. Mention ACES 10 times
  6. 1 Customer Save
  7. Send 2 Warm Life X-Fer
  8. 30 Inbound Calls
  9. BPD/PF paid
  10. Customer Feedback (email/letter)
  11. Mention ACES
  12. Send Warm Life X-fer
  13. In-Depth Policy Review
  14. 1 Act of Kindness/Personal Touch
  15. Mention ACES 5 times
  16. 25 Inbound Calls
  17. Provide a WOW Experience
  18. Verify & Update contact info
  19. Generate/Sell 1 item
  20. Enroll Someone In EZ-Pay
  21. Property Inspection Resolved
  22. 4 Hours Talk Time
  23. Thank Customer for Tenure
  24. 2hrs Inbound Call Talk Time