Do youhave aticket #?RQIResetKnownIssueNeverheard ofthatbefore20 minutepasswordresetWhy wasmyaccountblocked?User doesnot knowhow torestart"I wastold tocall"5 StatusUpdatesLaterCan' giveout thegenericPWLifeStoryAngryProviderI'll speakto mysupervisor45 MinuteMychartcallOn-calldoesn'tanswer"STAT!"Newhire hasnothingQuickQuestionName ofPC:ViewsonicPhone #is just theextension"I neededyou on thePhone""I foundthiscomputer"I justcalled andspoke to"name"Have yourebooted?Do youhave aticket #?RQIResetKnownIssueNeverheard ofthatbefore20 minutepasswordresetWhy wasmyaccountblocked?User doesnot knowhow torestart"I wastold tocall"5 StatusUpdatesLaterCan' giveout thegenericPWLifeStoryAngryProviderI'll speakto mysupervisor45 MinuteMychartcallOn-calldoesn'tanswer"STAT!"Newhire hasnothingQuickQuestionName ofPC:ViewsonicPhone #is just theextension"I neededyou on thePhone""I foundthiscomputer"I justcalled andspoke to"name"Have yourebooted?

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Do you have a ticket #?
  2. RQI Reset
  3. Known Issue
  4. Never heard of that before
  5. 20 minute password reset
  6. Why was my account blocked?
  7. User does not know how to restart
  8. "I was told to call"
  9. 5 Status Updates Later
  10. Can' give out the generic PW
  11. Life Story
  12. Angry Provider
  13. I'll speak to my supervisor
  14. 45 Minute Mychart call
  15. On-call doesn't answer
  16. "STAT!"
  17. New hire has nothing
  18. Quick Question
  19. Name of PC: Viewsonic
  20. Phone # is just the extension
  21. "I needed you on the Phone"
  22. "I found this computer"
  23. I just called and spoke to "name"
  24. Have you rebooted?