20 minutepasswordresetI'll speakto mysupervisor"I neededyou on thePhone"Name ofPC:Viewsonic45 MinuteMychartcallDo youhave aticket #?RQIResetCan' giveout thegenericPWKnownIssueAngryProvider"I foundthiscomputer"Newhire hasnothing"I wastold tocall"5 StatusUpdatesLaterUser doesnot knowhow torestartI justcalled andspoke to"name"Phone #is just theextensionNeverheard ofthatbeforeHave yourebooted?On-calldoesn'tanswerQuickQuestionWhy wasmyaccountblocked?"STAT!"LifeStory20 minutepasswordresetI'll speakto mysupervisor"I neededyou on thePhone"Name ofPC:Viewsonic45 MinuteMychartcallDo youhave aticket #?RQIResetCan' giveout thegenericPWKnownIssueAngryProvider"I foundthiscomputer"Newhire hasnothing"I wastold tocall"5 StatusUpdatesLaterUser doesnot knowhow torestartI justcalled andspoke to"name"Phone #is just theextensionNeverheard ofthatbeforeHave yourebooted?On-calldoesn'tanswerQuickQuestionWhy wasmyaccountblocked?"STAT!"LifeStory

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 20 minute password reset
  2. I'll speak to my supervisor
  3. "I needed you on the Phone"
  4. Name of PC: Viewsonic
  5. 45 Minute Mychart call
  6. Do you have a ticket #?
  7. RQI Reset
  8. Can' give out the generic PW
  9. Known Issue
  10. Angry Provider
  11. "I found this computer"
  12. New hire has nothing
  13. "I was told to call"
  14. 5 Status Updates Later
  15. User does not know how to restart
  16. I just called and spoke to "name"
  17. Phone # is just the extension
  18. Never heard of that before
  19. Have you rebooted?
  20. On-call doesn't answer
  21. Quick Question
  22. Why was my account blocked?
  23. "STAT!"
  24. Life Story