Think before you speak There is no I in Team Knock, Stop, Listen Say what you want; be specific Always give people more than you expect to get Ask for feedback Think before you e-mail, post, tweet, etc. Follow up Actively Listen What words can we use to show others we care? Be the solution Vocal H to O is everyday H to O is for everyone Don't argue Take Personal Resposibility Smile Yes I Can! Use I Statements Customer Service Speak for Yourself Communiation Is there anything else I can do? Care Begin each sentence with "what" or "how" Express yourself positively Verbal Communicate the daily routine Tend to personal items Use empathy Happy to Oblige Show that we care How Can I Help You? Greet family/visitors by name Visual Be Positive Be committed Be non- judgemental Go the Extra Mile Ask questions Each sentence must include "I" Offer Direct Eye Contact When we work as a team everyone wins It's always time to do what's right Demonstrate Professionalisn Caring is always in season Exceed Expectations Form a good impression Check on residents Think before you speak There is no I in Team Knock, Stop, Listen Say what you want; be specific Always give people more than you expect to get Ask for feedback Think before you e-mail, post, tweet, etc. Follow up Actively Listen What words can we use to show others we care? Be the solution Vocal H to O is everyday H to O is for everyone Don't argue Take Personal Resposibility Smile Yes I Can! Use I Statements Customer Service Speak for Yourself Communiation Is there anything else I can do? Care Begin each sentence with "what" or "how" Express yourself positively Verbal Communicate the daily routine Tend to personal items Use empathy Happy to Oblige Show that we care How Can I Help You? Greet family/visitors by name Visual Be Positive Be committed Be non- judgemental Go the Extra Mile Ask questions Each sentence must include "I" Offer Direct Eye Contact When we work as a team everyone wins It's always time to do what's right Demonstrate Professionalisn Caring is always in season Exceed Expectations Form a good impression Check on residents
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Think before you speak
There is no I in Team
Knock, Stop, Listen
Say what you want; be specific
Always give people more than you expect to get
Ask for feedback
Think before you e-mail, post, tweet, etc.
Follow up
Actively Listen
What words can we use to show others we care?
Be the solution
Vocal
H to O is everyday
H to O is for everyone
Don't argue
Take Personal Resposibility
Smile
Yes I Can!
Use I Statements
Customer Service
Speak for Yourself
Communiation
Is there anything else I can do?
Care
Begin each sentence with "what" or "how"
Express yourself positively
Verbal
Communicate the daily routine
Tend to personal items
Use empathy
Happy to Oblige
Show that we care
How Can I Help You?
Greet family/visitors by name
Visual
Be Positive
Be committed
Be non-
judgemental
Go the Extra Mile
Ask questions
Each sentence must include "I"
Offer Direct Eye Contact
When we work as a team everyone wins
It's always time to do what's right
Demonstrate Professionalisn
Caring is always in season
Exceed Expectations
Form a good impression
Check on residents