Always givepeople morethan youexpect to getTakePersonalResposibilityCareHow Can IHelp You?SpeakforYourselfBegin eachsentencewith "what"or "how"What wordscan we useto showothers wecare?Eachsentencemustinclude "I"There isno I inTeamYes ICan!Thinkbeforeyou speakSmileH to O isforeveryoneForm agoodimpressionIt's alwaystime to dowhat'srightHappytoObligeWhen wework as ateameveryonewinsOfferDirect EyeContactIs thereanythingelse I cando?Be non-judgementalTend topersonalitemsGo theExtraMileCheckonresidentsKnock,Stop,ListenActivelyListenDemonstrateProfessionalisnBe thesolutionCommuniationSay whatyou want;bespecificVocalExpressyourselfpositivelyUseempathyH to O iseverydayExceedExpectationsBecommittedAsk forfeedbackDon'targueCommunicatethe dailyroutineVerbalCaring isalways inseasonCustomerServiceGreetfamily/visitorsby nameUse IStatementsShowthat wecareAskquestionsThinkbefore youe-mail, post,tweet, etc.FollowupVisualBePositiveAlways givepeople morethan youexpect to getTakePersonalResposibilityCareHow Can IHelp You?SpeakforYourselfBegin eachsentencewith "what"or "how"What wordscan we useto showothers wecare?Eachsentencemustinclude "I"There isno I inTeamYes ICan!Thinkbeforeyou speakSmileH to O isforeveryoneForm agoodimpressionIt's alwaystime to dowhat'srightHappytoObligeWhen wework as ateameveryonewinsOfferDirect EyeContactIs thereanythingelse I cando?Be non-judgementalTend topersonalitemsGo theExtraMileCheckonresidentsKnock,Stop,ListenActivelyListenDemonstrateProfessionalisnBe thesolutionCommuniationSay whatyou want;bespecificVocalExpressyourselfpositivelyUseempathyH to O iseverydayExceedExpectationsBecommittedAsk forfeedbackDon'targueCommunicatethe dailyroutineVerbalCaring isalways inseasonCustomerServiceGreetfamily/visitorsby nameUse IStatementsShowthat wecareAskquestionsThinkbefore youe-mail, post,tweet, etc.FollowupVisualBePositive

H to O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Always give people more than you expect to get
  2. Take Personal Resposibility
  3. Care
  4. How Can I Help You?
  5. Speak for Yourself
  6. Begin each sentence with "what" or "how"
  7. What words can we use to show others we care?
  8. Each sentence must include "I"
  9. There is no I in Team
  10. Yes I Can!
  11. Think before you speak
  12. Smile
  13. H to O is for everyone
  14. Form a good impression
  15. It's always time to do what's right
  16. Happy to Oblige
  17. When we work as a team everyone wins
  18. Offer Direct Eye Contact
  19. Is there anything else I can do?
  20. Be non- judgemental
  21. Tend to personal items
  22. Go the Extra Mile
  23. Check on residents
  24. Knock, Stop, Listen
  25. Actively Listen
  26. Demonstrate Professionalisn
  27. Be the solution
  28. Communiation
  29. Say what you want; be specific
  30. Vocal
  31. Express yourself positively
  32. Use empathy
  33. H to O is everyday
  34. Exceed Expectations
  35. Be committed
  36. Ask for feedback
  37. Don't argue
  38. Communicate the daily routine
  39. Verbal
  40. Caring is always in season
  41. Customer Service
  42. Greet family/visitors by name
  43. Use I Statements
  44. Show that we care
  45. Ask questions
  46. Think before you e-mail, post, tweet, etc.
  47. Follow up
  48. Visual
  49. Be Positive