Thinkbeforeyou speakThere isno I inTeamKnock,Stop,ListenSay whatyou want;bespecificAlways givepeople morethan youexpect to getAsk forfeedbackThinkbefore youe-mail, post,tweet, etc.FollowupActivelyListenWhat wordscan we useto showothers wecare?Be thesolutionVocalH to O iseverydayH to O isforeveryoneDon'targueTakePersonalResposibilitySmileYes ICan!Use IStatementsCustomerServiceSpeakforYourselfCommuniationIs thereanythingelse I cando?CareBegin eachsentencewith "what"or "how"ExpressyourselfpositivelyVerbalCommunicatethe dailyroutineTend topersonalitemsUseempathyHappytoObligeShowthat wecareHow Can IHelp You?Greetfamily/visitorsby nameVisualBePositiveBecommittedBe non-judgementalGo theExtraMileAskquestionsEachsentencemustinclude "I"OfferDirect EyeContactWhen wework as ateameveryonewinsIt's alwaystime to dowhat'srightDemonstrateProfessionalisnCaring isalways inseasonExceedExpectationsForm agoodimpressionCheckonresidentsThinkbeforeyou speakThere isno I inTeamKnock,Stop,ListenSay whatyou want;bespecificAlways givepeople morethan youexpect to getAsk forfeedbackThinkbefore youe-mail, post,tweet, etc.FollowupActivelyListenWhat wordscan we useto showothers wecare?Be thesolutionVocalH to O iseverydayH to O isforeveryoneDon'targueTakePersonalResposibilitySmileYes ICan!Use IStatementsCustomerServiceSpeakforYourselfCommuniationIs thereanythingelse I cando?CareBegin eachsentencewith "what"or "how"ExpressyourselfpositivelyVerbalCommunicatethe dailyroutineTend topersonalitemsUseempathyHappytoObligeShowthat wecareHow Can IHelp You?Greetfamily/visitorsby nameVisualBePositiveBecommittedBe non-judgementalGo theExtraMileAskquestionsEachsentencemustinclude "I"OfferDirect EyeContactWhen wework as ateameveryonewinsIt's alwaystime to dowhat'srightDemonstrateProfessionalisnCaring isalways inseasonExceedExpectationsForm agoodimpressionCheckonresidents

H to O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Think before you speak
  2. There is no I in Team
  3. Knock, Stop, Listen
  4. Say what you want; be specific
  5. Always give people more than you expect to get
  6. Ask for feedback
  7. Think before you e-mail, post, tweet, etc.
  8. Follow up
  9. Actively Listen
  10. What words can we use to show others we care?
  11. Be the solution
  12. Vocal
  13. H to O is everyday
  14. H to O is for everyone
  15. Don't argue
  16. Take Personal Resposibility
  17. Smile
  18. Yes I Can!
  19. Use I Statements
  20. Customer Service
  21. Speak for Yourself
  22. Communiation
  23. Is there anything else I can do?
  24. Care
  25. Begin each sentence with "what" or "how"
  26. Express yourself positively
  27. Verbal
  28. Communicate the daily routine
  29. Tend to personal items
  30. Use empathy
  31. Happy to Oblige
  32. Show that we care
  33. How Can I Help You?
  34. Greet family/visitors by name
  35. Visual
  36. Be Positive
  37. Be committed
  38. Be non- judgemental
  39. Go the Extra Mile
  40. Ask questions
  41. Each sentence must include "I"
  42. Offer Direct Eye Contact
  43. When we work as a team everyone wins
  44. It's always time to do what's right
  45. Demonstrate Professionalisn
  46. Caring is always in season
  47. Exceed Expectations
  48. Form a good impression
  49. Check on residents