CommuniationThere isno I inTeamVisualWhat wordscan we useto showothers wecare?Tend topersonalitemsCareYes ICan!Be non-judgementalDon'targueH to O isforeveryoneVocalAskquestionsShowthat wecareTakePersonalResposibilitySpeakforYourselfUseempathyBegin eachsentencewith "what"or "how"H to O iseverydayBecommittedAlways givepeople morethan youexpect to getExceedExpectationsDemonstrateProfessionalisnGreetfamily/visitorsby nameCheckonresidentsActivelyListenKnock,Stop,ListenVerbalHow Can IHelp You?Thinkbeforeyou speakIt's alwaystime to dowhat'srightSay whatyou want;bespecificIs thereanythingelse I cando?BePositiveThinkbefore youe-mail, post,tweet, etc.When wework as ateameveryonewinsOfferDirect EyeContactBe thesolutionExpressyourselfpositivelySmileFollowupUse IStatementsCaring isalways inseasonEachsentencemustinclude "I"CustomerServiceHappytoObligeForm agoodimpressionAsk forfeedbackGo theExtraMileCommunicatethe dailyroutineCommuniationThere isno I inTeamVisualWhat wordscan we useto showothers wecare?Tend topersonalitemsCareYes ICan!Be non-judgementalDon'targueH to O isforeveryoneVocalAskquestionsShowthat wecareTakePersonalResposibilitySpeakforYourselfUseempathyBegin eachsentencewith "what"or "how"H to O iseverydayBecommittedAlways givepeople morethan youexpect to getExceedExpectationsDemonstrateProfessionalisnGreetfamily/visitorsby nameCheckonresidentsActivelyListenKnock,Stop,ListenVerbalHow Can IHelp You?Thinkbeforeyou speakIt's alwaystime to dowhat'srightSay whatyou want;bespecificIs thereanythingelse I cando?BePositiveThinkbefore youe-mail, post,tweet, etc.When wework as ateameveryonewinsOfferDirect EyeContactBe thesolutionExpressyourselfpositivelySmileFollowupUse IStatementsCaring isalways inseasonEachsentencemustinclude "I"CustomerServiceHappytoObligeForm agoodimpressionAsk forfeedbackGo theExtraMileCommunicatethe dailyroutine

H to O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
  1. Communiation
  2. There is no I in Team
  3. Visual
  4. What words can we use to show others we care?
  5. Tend to personal items
  6. Care
  7. Yes I Can!
  8. Be non- judgemental
  9. Don't argue
  10. H to O is for everyone
  11. Vocal
  12. Ask questions
  13. Show that we care
  14. Take Personal Resposibility
  15. Speak for Yourself
  16. Use empathy
  17. Begin each sentence with "what" or "how"
  18. H to O is everyday
  19. Be committed
  20. Always give people more than you expect to get
  21. Exceed Expectations
  22. Demonstrate Professionalisn
  23. Greet family/visitors by name
  24. Check on residents
  25. Actively Listen
  26. Knock, Stop, Listen
  27. Verbal
  28. How Can I Help You?
  29. Think before you speak
  30. It's always time to do what's right
  31. Say what you want; be specific
  32. Is there anything else I can do?
  33. Be Positive
  34. Think before you e-mail, post, tweet, etc.
  35. When we work as a team everyone wins
  36. Offer Direct Eye Contact
  37. Be the solution
  38. Express yourself positively
  39. Smile
  40. Follow up
  41. Use I Statements
  42. Caring is always in season
  43. Each sentence must include "I"
  44. Customer Service
  45. Happy to Oblige
  46. Form a good impression
  47. Ask for feedback
  48. Go the Extra Mile
  49. Communicate the daily routine