Thinkbefore youe-mail, post,tweet, etc.BePositiveVocalBe non-judgementalBe thesolutionBegin eachsentencewith "what"or "how"Eachsentencemustinclude "I"VisualTakePersonalResposibilityDon'targueForm agoodimpressionIs thereanythingelse I cando?CheckonresidentsUseempathyDemonstrateProfessionalisnCaring isalways inseasonWhen wework as ateameveryonewinsKnock,Stop,ListenVerbalIt's alwaystime to dowhat'srightGo theExtraMileCommuniationBecommittedGreetfamily/visitorsby nameCustomerServiceExceedExpectationsExpressyourselfpositivelyH to O isforeveryoneCommunicatethe dailyroutineSay whatyou want;bespecificAskquestionsSpeakforYourselfThere isno I inTeamTend topersonalitemsActivelyListenAsk forfeedbackShowthat wecareFollowupOfferDirect EyeContactHappytoObligeH to O iseverydayHow Can IHelp You?SmileUse IStatementsYes ICan!Always givepeople morethan youexpect to getCareThinkbeforeyou speakWhat wordscan we useto showothers wecare?Thinkbefore youe-mail, post,tweet, etc.BePositiveVocalBe non-judgementalBe thesolutionBegin eachsentencewith "what"or "how"Eachsentencemustinclude "I"VisualTakePersonalResposibilityDon'targueForm agoodimpressionIs thereanythingelse I cando?CheckonresidentsUseempathyDemonstrateProfessionalisnCaring isalways inseasonWhen wework as ateameveryonewinsKnock,Stop,ListenVerbalIt's alwaystime to dowhat'srightGo theExtraMileCommuniationBecommittedGreetfamily/visitorsby nameCustomerServiceExceedExpectationsExpressyourselfpositivelyH to O isforeveryoneCommunicatethe dailyroutineSay whatyou want;bespecificAskquestionsSpeakforYourselfThere isno I inTeamTend topersonalitemsActivelyListenAsk forfeedbackShowthat wecareFollowupOfferDirect EyeContactHappytoObligeH to O iseverydayHow Can IHelp You?SmileUse IStatementsYes ICan!Always givepeople morethan youexpect to getCareThinkbeforeyou speakWhat wordscan we useto showothers wecare?

H to O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
  1. Think before you e-mail, post, tweet, etc.
  2. Be Positive
  3. Vocal
  4. Be non- judgemental
  5. Be the solution
  6. Begin each sentence with "what" or "how"
  7. Each sentence must include "I"
  8. Visual
  9. Take Personal Resposibility
  10. Don't argue
  11. Form a good impression
  12. Is there anything else I can do?
  13. Check on residents
  14. Use empathy
  15. Demonstrate Professionalisn
  16. Caring is always in season
  17. When we work as a team everyone wins
  18. Knock, Stop, Listen
  19. Verbal
  20. It's always time to do what's right
  21. Go the Extra Mile
  22. Communiation
  23. Be committed
  24. Greet family/visitors by name
  25. Customer Service
  26. Exceed Expectations
  27. Express yourself positively
  28. H to O is for everyone
  29. Communicate the daily routine
  30. Say what you want; be specific
  31. Ask questions
  32. Speak for Yourself
  33. There is no I in Team
  34. Tend to personal items
  35. Actively Listen
  36. Ask for feedback
  37. Show that we care
  38. Follow up
  39. Offer Direct Eye Contact
  40. Happy to Oblige
  41. H to O is everyday
  42. How Can I Help You?
  43. Smile
  44. Use I Statements
  45. Yes I Can!
  46. Always give people more than you expect to get
  47. Care
  48. Think before you speak
  49. What words can we use to show others we care?