Always give people more than you expect to get Exceed Expectations Think before you e-mail, post, tweet, etc. Check on residents Don't argue Knock, Stop, Listen Care How Can I Help You? Caring is always in season Customer Service Express yourself positively Smile Go the Extra Mile Speak for Yourself There is no I in Team When we work as a team everyone wins Each sentence must include "I" Demonstrate Professionalisn Use I Statements Use empathy Tend to personal items Take Personal Resposibility Show that we care Say what you want; be specific What words can we use to show others we care? Visual Offer Direct Eye Contact H to O is for everyone Follow up Greet family/visitors by name Ask for feedback Ask questions Think before you speak Actively Listen Begin each sentence with "what" or "how" Be Positive Vocal Be non- judgemental Be the solution Verbal H to O is everyday Communicate the daily routine Form a good impression Yes I Can! It's always time to do what's right Be committed Communiation Happy to Oblige Is there anything else I can do? Always give people more than you expect to get Exceed Expectations Think before you e-mail, post, tweet, etc. Check on residents Don't argue Knock, Stop, Listen Care How Can I Help You? Caring is always in season Customer Service Express yourself positively Smile Go the Extra Mile Speak for Yourself There is no I in Team When we work as a team everyone wins Each sentence must include "I" Demonstrate Professionalisn Use I Statements Use empathy Tend to personal items Take Personal Resposibility Show that we care Say what you want; be specific What words can we use to show others we care? Visual Offer Direct Eye Contact H to O is for everyone Follow up Greet family/visitors by name Ask for feedback Ask questions Think before you speak Actively Listen Begin each sentence with "what" or "how" Be Positive Vocal Be non- judgemental Be the solution Verbal H to O is everyday Communicate the daily routine Form a good impression Yes I Can! It's always time to do what's right Be committed Communiation Happy to Oblige Is there anything else I can do?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Always give people more than you expect to get
Exceed Expectations
Think before you e-mail, post, tweet, etc.
Check on residents
Don't argue
Knock, Stop, Listen
Care
How Can I Help You?
Caring is always in season
Customer Service
Express yourself positively
Smile
Go the Extra Mile
Speak for Yourself
There is no I in Team
When we work as a team everyone wins
Each sentence must include "I"
Demonstrate Professionalisn
Use I Statements
Use empathy
Tend to personal items
Take Personal Resposibility
Show that we care
Say what you want; be specific
What words can we use to show others we care?
Visual
Offer Direct Eye Contact
H to O is for everyone
Follow up
Greet family/visitors by name
Ask for feedback
Ask questions
Think before you speak
Actively Listen
Begin each sentence with "what" or "how"
Be Positive
Vocal
Be non-
judgemental
Be the solution
Verbal
H to O is everyday
Communicate the daily routine
Form a good impression
Yes I Can!
It's always time to do what's right
Be committed
Communiation
Happy to Oblige
Is there anything else I can do?