HappytoObligeH to O isforeveryoneSpeakforYourselfVocalOfferDirect EyeContactTend topersonalitemsExceedExpectationsUse IStatementsEachsentencemustinclude "I"CustomerServiceDemonstrateProfessionalisnFollowupThinkbefore youe-mail, post,tweet, etc.Be non-judgementalBegin eachsentencewith "what"or "how"Is thereanythingelse I cando?Yes ICan!VisualAskquestionsAlways givepeople morethan youexpect to getGreetfamily/visitorsby nameCaring isalways inseasonCommuniationWhat wordscan we useto showothers wecare?Communicatethe dailyroutineForm agoodimpressionGo theExtraMileIt's alwaystime to dowhat'srightTakePersonalResposibilityUseempathyBe thesolutionActivelyListenCareSmileBecommittedVerbalHow Can IHelp You?Showthat wecareBePositiveWhen wework as ateameveryonewinsDon'targueKnock,Stop,ListenExpressyourselfpositivelyH to O iseverydayThere isno I inTeamAsk forfeedbackSay whatyou want;bespecificCheckonresidentsThinkbeforeyou speakHappytoObligeH to O isforeveryoneSpeakforYourselfVocalOfferDirect EyeContactTend topersonalitemsExceedExpectationsUse IStatementsEachsentencemustinclude "I"CustomerServiceDemonstrateProfessionalisnFollowupThinkbefore youe-mail, post,tweet, etc.Be non-judgementalBegin eachsentencewith "what"or "how"Is thereanythingelse I cando?Yes ICan!VisualAskquestionsAlways givepeople morethan youexpect to getGreetfamily/visitorsby nameCaring isalways inseasonCommuniationWhat wordscan we useto showothers wecare?Communicatethe dailyroutineForm agoodimpressionGo theExtraMileIt's alwaystime to dowhat'srightTakePersonalResposibilityUseempathyBe thesolutionActivelyListenCareSmileBecommittedVerbalHow Can IHelp You?Showthat wecareBePositiveWhen wework as ateameveryonewinsDon'targueKnock,Stop,ListenExpressyourselfpositivelyH to O iseverydayThere isno I inTeamAsk forfeedbackSay whatyou want;bespecificCheckonresidentsThinkbeforeyou speak

H to O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Happy to Oblige
  2. H to O is for everyone
  3. Speak for Yourself
  4. Vocal
  5. Offer Direct Eye Contact
  6. Tend to personal items
  7. Exceed Expectations
  8. Use I Statements
  9. Each sentence must include "I"
  10. Customer Service
  11. Demonstrate Professionalisn
  12. Follow up
  13. Think before you e-mail, post, tweet, etc.
  14. Be non- judgemental
  15. Begin each sentence with "what" or "how"
  16. Is there anything else I can do?
  17. Yes I Can!
  18. Visual
  19. Ask questions
  20. Always give people more than you expect to get
  21. Greet family/visitors by name
  22. Caring is always in season
  23. Communiation
  24. What words can we use to show others we care?
  25. Communicate the daily routine
  26. Form a good impression
  27. Go the Extra Mile
  28. It's always time to do what's right
  29. Take Personal Resposibility
  30. Use empathy
  31. Be the solution
  32. Actively Listen
  33. Care
  34. Smile
  35. Be committed
  36. Verbal
  37. How Can I Help You?
  38. Show that we care
  39. Be Positive
  40. When we work as a team everyone wins
  41. Don't argue
  42. Knock, Stop, Listen
  43. Express yourself positively
  44. H to O is everyday
  45. There is no I in Team
  46. Ask for feedback
  47. Say what you want; be specific
  48. Check on residents
  49. Think before you speak