Always give people more than you expect to get Take Personal Resposibility Care How Can I Help You? Speak for Yourself Begin each sentence with "what" or "how" What words can we use to show others we care? Each sentence must include "I" There is no I in Team Yes I Can! Think before you speak Smile H to O is for everyone Form a good impression It's always time to do what's right Happy to Oblige When we work as a team everyone wins Offer Direct Eye Contact Is there anything else I can do? Be non- judgemental Tend to personal items Go the Extra Mile Check on residents Knock, Stop, Listen Actively Listen Demonstrate Professionalisn Be the solution Communiation Say what you want; be specific Vocal Express yourself positively Use empathy H to O is everyday Exceed Expectations Be committed Ask for feedback Don't argue Communicate the daily routine Verbal Caring is always in season Customer Service Greet family/visitors by name Use I Statements Show that we care Ask questions Think before you e-mail, post, tweet, etc. Follow up Visual Be Positive Always give people more than you expect to get Take Personal Resposibility Care How Can I Help You? Speak for Yourself Begin each sentence with "what" or "how" What words can we use to show others we care? Each sentence must include "I" There is no I in Team Yes I Can! Think before you speak Smile H to O is for everyone Form a good impression It's always time to do what's right Happy to Oblige When we work as a team everyone wins Offer Direct Eye Contact Is there anything else I can do? Be non- judgemental Tend to personal items Go the Extra Mile Check on residents Knock, Stop, Listen Actively Listen Demonstrate Professionalisn Be the solution Communiation Say what you want; be specific Vocal Express yourself positively Use empathy H to O is everyday Exceed Expectations Be committed Ask for feedback Don't argue Communicate the daily routine Verbal Caring is always in season Customer Service Greet family/visitors by name Use I Statements Show that we care Ask questions Think before you e-mail, post, tweet, etc. Follow up Visual Be Positive
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Always give people more than you expect to get
Take Personal Resposibility
Care
How Can I Help You?
Speak for Yourself
Begin each sentence with "what" or "how"
What words can we use to show others we care?
Each sentence must include "I"
There is no I in Team
Yes I Can!
Think before you speak
Smile
H to O is for everyone
Form a good impression
It's always time to do what's right
Happy to Oblige
When we work as a team everyone wins
Offer Direct Eye Contact
Is there anything else I can do?
Be non-
judgemental
Tend to personal items
Go the Extra Mile
Check on residents
Knock, Stop, Listen
Actively Listen
Demonstrate Professionalisn
Be the solution
Communiation
Say what you want; be specific
Vocal
Express yourself positively
Use empathy
H to O is everyday
Exceed Expectations
Be committed
Ask for feedback
Don't argue
Communicate the daily routine
Verbal
Caring is always in season
Customer Service
Greet family/visitors by name
Use I Statements
Show that we care
Ask questions
Think before you e-mail, post, tweet, etc.
Follow up
Visual
Be Positive