Member hangs up on you Claims they already cancelled Asks how you are but does not let you answer Does not tell you to have a good day Multiple Cxl Says no more questions but keeps talking Update expiration date Called by the wrong name Fake laugh at customer joke Claims they never signed up Never returned cxl form Trying to log into the wrong website Customer threatens chargeback Change Form Member tries to flaunt wealthy status Demands a refund AUIC membership still active Renaissance call "You called me" Chews loudly Have to hang up on member Demands a supervisor Claims call Humana Call Call abandon Customer does not respond when you answer Reinstatement Breathes into the phone Charged by a different company Member hangs up on you Claims they already cancelled Asks how you are but does not let you answer Does not tell you to have a good day Multiple Cxl Says no more questions but keeps talking Update expiration date Called by the wrong name Fake laugh at customer joke Claims they never signed up Never returned cxl form Trying to log into the wrong website Customer threatens chargeback Change Form Member tries to flaunt wealthy status Demands a refund AUIC membership still active Renaissance call "You called me" Chews loudly Have to hang up on member Demands a supervisor Claims call Humana Call Call abandon Customer does not respond when you answer Reinstatement Breathes into the phone Charged by a different company
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Member hangs up on you
I-Claims they already cancelled
G-Asks how you are but does not let you answer
N-Does not tell you to have a good day
I-Multiple Cxl
N-Says no more questions but keeps talking
G-Update expiration date
G-Called by the wrong name
I-Fake laugh at customer joke
O-Claims they never signed up
G-Never returned cxl form
G-Trying to log into the wrong website
G-Customer threatens chargeback
B-Change Form
O-Member tries to flaunt wealthy status
B-Demands a refund
B-AUIC membership still active
I-Renaissance call
N-"You called me"
B-Chews loudly
N-Have to hang up on member
I-Demands a supervisor
B-Claims call
B-Humana Call
O-Call abandon
N-Customer does not respond when you answer
O-Reinstatement
I-Breathes into the phone
O-Charged by a different company