Called by the wrong name Customer threatens chargeback Renaissance call Call abandon Multiple Cxl Claims they already cancelled Chews loudly Change Form Breathes into the phone Claims call Charged by a different company Customer does not respond when you answer Member hangs up on you Member tries to flaunt wealthy status AUIC membership still active "You called me" Fake laugh at customer joke Asks how you are but does not let you answer Humana Call Have to hang up on member Trying to log into the wrong website Never returned cxl form Claims they never signed up Update expiration date Demands a supervisor Demands a refund Does not tell you to have a good day Says no more questions but keeps talking Reinstatement Called by the wrong name Customer threatens chargeback Renaissance call Call abandon Multiple Cxl Claims they already cancelled Chews loudly Change Form Breathes into the phone Claims call Charged by a different company Customer does not respond when you answer Member hangs up on you Member tries to flaunt wealthy status AUIC membership still active "You called me" Fake laugh at customer joke Asks how you are but does not let you answer Humana Call Have to hang up on member Trying to log into the wrong website Never returned cxl form Claims they never signed up Update expiration date Demands a supervisor Demands a refund Does not tell you to have a good day Says no more questions but keeps talking Reinstatement
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Called by the wrong name
G-Customer threatens chargeback
I-Renaissance call
O-Call abandon
I-Multiple Cxl
I-Claims they already cancelled
B-Chews loudly
B-Change Form
I-Breathes into the phone
B-Claims call
O-Charged by a different company
N-Customer does not respond when you answer
O-Member hangs up on you
O-Member tries to flaunt wealthy status
B-AUIC membership still active
N-"You called me"
I-Fake laugh at customer joke
G-Asks how you are but does not let you answer
B-Humana Call
N-Have to hang up on member
G-Trying to log into the wrong website
G-Never returned cxl form
O-Claims they never signed up
G-Update expiration date
I-Demands a supervisor
B-Demands a refund
N-Does not tell you to have a good day
N-Says no more questions but keeps talking
O-Reinstatement