Member hangs up on you Called by the wrong name Claims call Reinstatement Trying to log into the wrong website Claims they never signed up Asks how you are but does not let you answer Renaissance call Claims they already cancelled Change Form Customer threatens chargeback Does not tell you to have a good day Have to hang up on member Never returned cxl form AUIC membership still active Demands a refund Says no more questions but keeps talking Charged by a different company Fake laugh at customer joke Humana Call Chews loudly Member tries to flaunt wealthy status Customer does not respond when you answer Breathes into the phone Update expiration date "You called me" Demands a supervisor Multiple Cxl Call abandon Member hangs up on you Called by the wrong name Claims call Reinstatement Trying to log into the wrong website Claims they never signed up Asks how you are but does not let you answer Renaissance call Claims they already cancelled Change Form Customer threatens chargeback Does not tell you to have a good day Have to hang up on member Never returned cxl form AUIC membership still active Demands a refund Says no more questions but keeps talking Charged by a different company Fake laugh at customer joke Humana Call Chews loudly Member tries to flaunt wealthy status Customer does not respond when you answer Breathes into the phone Update expiration date "You called me" Demands a supervisor Multiple Cxl Call abandon
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Member hangs up on you
G-Called by the wrong name
B-Claims call
O-Reinstatement
G-Trying to log into the wrong website
O-Claims they never signed up
G-Asks how you are but does not let you answer
I-Renaissance call
I-Claims they already cancelled
B-Change Form
G-Customer threatens chargeback
N-Does not tell you to have a good day
N-Have to hang up on member
G-Never returned cxl form
B-AUIC membership still active
B-Demands a refund
N-Says no more questions but keeps talking
O-Charged by a different company
I-Fake laugh at customer joke
B-Humana Call
B-Chews loudly
O-Member tries to flaunt wealthy status
N-Customer does not respond when you answer
I-Breathes into the phone
G-Update expiration date
N-"You called me"
I-Demands a supervisor
I-Multiple Cxl
O-Call abandon