AUIC membership still active Breathes into the phone Trying to log into the wrong website Called by the wrong name Humana Call Renaissance call Customer does not respond when you answer Says no more questions but keeps talking Fake laugh at customer joke Customer threatens chargeback Never returned cxl form Call abandon Multiple Cxl Update expiration date Member tries to flaunt wealthy status "You called me" Does not tell you to have a good day Have to hang up on member Asks how you are but does not let you answer Claims they already cancelled Charged by a different company Reinstatement Claims call Member hangs up on you Demands a supervisor Chews loudly Change Form Claims they never signed up Demands a refund AUIC membership still active Breathes into the phone Trying to log into the wrong website Called by the wrong name Humana Call Renaissance call Customer does not respond when you answer Says no more questions but keeps talking Fake laugh at customer joke Customer threatens chargeback Never returned cxl form Call abandon Multiple Cxl Update expiration date Member tries to flaunt wealthy status "You called me" Does not tell you to have a good day Have to hang up on member Asks how you are but does not let you answer Claims they already cancelled Charged by a different company Reinstatement Claims call Member hangs up on you Demands a supervisor Chews loudly Change Form Claims they never signed up Demands a refund
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-AUIC membership still active
I-Breathes into the phone
G-Trying to log into the wrong website
G-Called by the wrong name
B-Humana Call
I-Renaissance call
N-Customer does not respond when you answer
N-Says no more questions but keeps talking
I-Fake laugh at customer joke
G-Customer threatens chargeback
G-Never returned cxl form
O-Call abandon
I-Multiple Cxl
G-Update expiration date
O-Member tries to flaunt wealthy status
N-"You called me"
N-Does not tell you to have a good day
N-Have to hang up on member
G-Asks how you are but does not let you answer
I-Claims they already cancelled
O-Charged by a different company
O-Reinstatement
B-Claims call
O-Member hangs up on you
I-Demands a supervisor
B-Chews loudly
B-Change Form
O-Claims they never signed up
B-Demands a refund