AUIC membership still active Change Form Breathes into the phone Customer does not respond when you answer Never returned cxl form Multiple Cxl Reinstatement Does not tell you to have a good day Says no more questions but keeps talking Trying to log into the wrong website Member tries to flaunt wealthy status Charged by a different company Have to hang up on member "You called me" Asks how you are but does not let you answer Claims they already cancelled Renaissance call Claims they never signed up Call abandon Demands a refund Member hangs up on you Update expiration date Chews loudly Claims call Demands a supervisor Fake laugh at customer joke Called by the wrong name Humana Call Customer threatens chargeback AUIC membership still active Change Form Breathes into the phone Customer does not respond when you answer Never returned cxl form Multiple Cxl Reinstatement Does not tell you to have a good day Says no more questions but keeps talking Trying to log into the wrong website Member tries to flaunt wealthy status Charged by a different company Have to hang up on member "You called me" Asks how you are but does not let you answer Claims they already cancelled Renaissance call Claims they never signed up Call abandon Demands a refund Member hangs up on you Update expiration date Chews loudly Claims call Demands a supervisor Fake laugh at customer joke Called by the wrong name Humana Call Customer threatens chargeback
(Print)
B-AUIC membership still active
B-Change Form
I-Breathes into the phone
N-Customer does not respond when you answer
G-Never returned cxl form
I-Multiple Cxl
O-Reinstatement
N-Does not tell you to have a good day
N-Says no more questions but keeps talking
G-Trying to log into the wrong website
O-Member tries to flaunt wealthy status
O-Charged by a different company
N-Have to hang up on member
N-"You called me"
G-Asks how you are but does not let you answer
I-Claims they already cancelled
I-Renaissance call
O-Claims they never signed up
O-Call abandon
B-Demands a refund
O-Member hangs up on you
G-Update expiration date
B-Chews loudly
B-Claims call
I-Demands a supervisor
I-Fake laugh at customer joke
G-Called by the wrong name
B-Humana Call
G-Customer threatens chargeback
