Demands a supervisor Says no more questions but keeps talking Claims call Demands a refund Customer does not respond when you answer Never returned cxl form Have to hang up on member Update expiration date Claims they already cancelled Reinstatement Humana Call Does not tell you to have a good day Chews loudly Claims they never signed up Fake laugh at customer joke Breathes into the phone Called by the wrong name Customer threatens chargeback Multiple Cxl Call abandon Charged by a different company Renaissance call Trying to log into the wrong website Member hangs up on you "You called me" Asks how you are but does not let you answer Change Form AUIC membership still active Member tries to flaunt wealthy status Demands a supervisor Says no more questions but keeps talking Claims call Demands a refund Customer does not respond when you answer Never returned cxl form Have to hang up on member Update expiration date Claims they already cancelled Reinstatement Humana Call Does not tell you to have a good day Chews loudly Claims they never signed up Fake laugh at customer joke Breathes into the phone Called by the wrong name Customer threatens chargeback Multiple Cxl Call abandon Charged by a different company Renaissance call Trying to log into the wrong website Member hangs up on you "You called me" Asks how you are but does not let you answer Change Form AUIC membership still active Member tries to flaunt wealthy status
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Demands a supervisor
N-Says no more questions but keeps talking
B-Claims call
B-Demands a refund
N-Customer does not respond when you answer
G-Never returned cxl form
N-Have to hang up on member
G-Update expiration date
I-Claims they already cancelled
O-Reinstatement
B-Humana Call
N-Does not tell you to have a good day
B-Chews loudly
O-Claims they never signed up
I-Fake laugh at customer joke
I-Breathes into the phone
G-Called by the wrong name
G-Customer threatens chargeback
I-Multiple Cxl
O-Call abandon
O-Charged by a different company
I-Renaissance call
G-Trying to log into the wrong website
O-Member hangs up on you
N-"You called me"
G-Asks how you are but does not let you answer
B-Change Form
B-AUIC membership still active
O-Member tries to flaunt wealthy status