EmpathyCultureEnthusiasmdiversityhonestyCommitmentMaintainFocusServiceEthicsNationalRegistrationCandidateCareQWLTserviceSMILE ...YourCustomercan hear itEncourageTeamworkPrideclientMyPleasureResourcesWorldClassServiceProactiveAPTCtimemanagementSolutionsEligibilitySuccessorganizationTakeControlof CallRecapCallInnovativeHIPAAPrometricAppointmentCourtesyActiveListeningScheduleinvestmentApologizecustomerPatienceOnBoardingFollowupasPromisedStatedBasedPrideThank youfor callingMetLifeDentalSpeakingwithConfidenceCollborativePOCEngagedcommittmentEmpathycareerOwnershipProbingQuestionsEncourageClearLanguage/ No SlangTestingAccommodationsDedicatedresponsibilityConcernDrivenGoalAccountabilityco-workersWorldClassPrideEngagedRSToneTrustUnderstandthe need ofthe callbenefitsFocusPatienceCSCNameEmpathyCultureEnthusiasmdiversityhonestyCommitmentMaintainFocusServiceEthicsNationalRegistrationCandidateCareQWLTserviceSMILE ...YourCustomercan hear itEncourageTeamworkPrideclientMyPleasureResourcesWorldClassServiceProactiveAPTCtimemanagementSolutionsEligibilitySuccessorganizationTakeControlof CallRecapCallInnovativeHIPAAPrometricAppointmentCourtesyActiveListeningScheduleinvestmentApologizecustomerPatienceOnBoardingFollowupasPromisedStatedBasedPrideThank youfor callingMetLifeDentalSpeakingwithConfidenceCollborativePOCEngagedcommittmentEmpathycareerOwnershipProbingQuestionsEncourageClearLanguage/ No SlangTestingAccommodationsDedicatedresponsibilityConcernDrivenGoalAccountabilityco-workersWorldClassPrideEngagedRSToneTrustUnderstandthe need ofthe callbenefitsFocusPatienceCSCName

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
  1. Empathy
  2. Culture
  3. Enthusiasm
  4. diversity
  5. honesty
  6. Commitment
  7. Maintain Focus
  8. Service
  9. Ethics
  10. National Registration
  11. Candidate Care
  12. QWLT
  13. service
  14. SMILE ... Your Customer can hear it
  15. Encourage
  16. Teamwork
  17. Pride
  18. client
  19. My Pleasure
  20. Resources
  21. World Class Service
  22. Proactive
  23. APTC
  24. time management
  25. Solutions
  26. Eligibility
  27. Success
  28. organization
  29. Take Control of Call
  30. Recap Call
  31. Innovative
  32. HIPAA
  33. Prometric
  34. Appointment
  35. Courtesy
  36. Active Listening
  37. Schedule
  38. investment
  39. Apologize
  40. customer
  41. Patience
  42. On Boarding
  43. Followup as Promised
  44. Stated Based
  45. Pride
  46. Thank you for calling MetLife Dental
  47. Speaking with Confidence
  48. Collborative
  49. POC
  50. Engaged
  51. committment
  52. Empathy
  53. career
  54. Ownership
  55. Probing Questions
  56. Encourage
  57. Clear Language / No Slang
  58. Testing Accommodations
  59. Dedicated
  60. responsibility
  61. Concern
  62. Driven
  63. GoalAccountability
  64. co-workers
  65. World Class
  66. Pride
  67. Engaged
  68. RS
  69. Tone
  70. Trust
  71. Understand the need of the call
  72. benefits
  73. Focus
  74. Patience
  75. CSC Name