PrideCourtesyDrivenMyPleasureDedicatedFocusinvestmentTrustStatedBasedSolutionsThank youfor callingMetLifeDentalHIPAAPatienceWorldClassServicediversityPrometricOwnershipbenefitsEncourageQWLThonestyUnderstandthe need ofthe callMaintainFocusSuccessresponsibilitycommittmentCSCNameToneTestingAccommodationsActiveListeningEmpathyCollborativeResourcesorganizationclientInnovativeTakeControlof CallConcernRecapCallServiceCommitmentserviceWorldClassPrideEngagedTeamworkOnBoardingEncourageRSFollowupasPromisedPrideEthicsApologizeGoalAccountabilitycustomerEmpathyProbingQuestionsClearLanguage/ No SlangEngagedCandidateCareAPTCNationalRegistrationEligibilityProactiveCulturePatienceSMILE ...YourCustomercan hear itco-workersScheduleAppointmentPOCEnthusiasmSpeakingwithConfidencecareertimemanagementPrideCourtesyDrivenMyPleasureDedicatedFocusinvestmentTrustStatedBasedSolutionsThank youfor callingMetLifeDentalHIPAAPatienceWorldClassServicediversityPrometricOwnershipbenefitsEncourageQWLThonestyUnderstandthe need ofthe callMaintainFocusSuccessresponsibilitycommittmentCSCNameToneTestingAccommodationsActiveListeningEmpathyCollborativeResourcesorganizationclientInnovativeTakeControlof CallConcernRecapCallServiceCommitmentserviceWorldClassPrideEngagedTeamworkOnBoardingEncourageRSFollowupasPromisedPrideEthicsApologizeGoalAccountabilitycustomerEmpathyProbingQuestionsClearLanguage/ No SlangEngagedCandidateCareAPTCNationalRegistrationEligibilityProactiveCulturePatienceSMILE ...YourCustomercan hear itco-workersScheduleAppointmentPOCEnthusiasmSpeakingwithConfidencecareertimemanagement

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pride
  2. Courtesy
  3. Driven
  4. My Pleasure
  5. Dedicated
  6. Focus
  7. investment
  8. Trust
  9. Stated Based
  10. Solutions
  11. Thank you for calling MetLife Dental
  12. HIPAA
  13. Patience
  14. World Class Service
  15. diversity
  16. Prometric
  17. Ownership
  18. benefits
  19. Encourage
  20. QWLT
  21. honesty
  22. Understand the need of the call
  23. Maintain Focus
  24. Success
  25. responsibility
  26. committment
  27. CSC Name
  28. Tone
  29. Testing Accommodations
  30. Active Listening
  31. Empathy
  32. Collborative
  33. Resources
  34. organization
  35. client
  36. Innovative
  37. Take Control of Call
  38. Concern
  39. Recap Call
  40. Service
  41. Commitment
  42. service
  43. World Class
  44. Pride
  45. Engaged
  46. Teamwork
  47. On Boarding
  48. Encourage
  49. RS
  50. Followup as Promised
  51. Pride
  52. Ethics
  53. Apologize
  54. GoalAccountability
  55. customer
  56. Empathy
  57. Probing Questions
  58. Clear Language / No Slang
  59. Engaged
  60. Candidate Care
  61. APTC
  62. National Registration
  63. Eligibility
  64. Proactive
  65. Culture
  66. Patience
  67. SMILE ... Your Customer can hear it
  68. co-workers
  69. Schedule
  70. Appointment
  71. POC
  72. Enthusiasm
  73. Speaking with Confidence
  74. career
  75. time management