Encourage RS Testing Accommodations Prometric Engaged Recap Call Commitment National Registration Candidate Care Stated Based Collborative Take Control of Call On Boarding World Class Service Teamwork Culture organization committment Ethics Service Patience Solutions Trust co- workers Engaged time management CSC Name Speaking with Confidence Eligibility diversity Proactive responsibility client Focus Enthusiasm HIPAA Encourage Empathy Courtesy Followup as Promised investment career Concern Active Listening GoalAccountability Clear Language / No Slang honesty Pride Success Pride Pride customer Dedicated Appointment World Class service Apologize Empathy Maintain Focus Understand the need of the call SMILE ... Your Customer can hear it Tone Innovative Schedule APTC My Pleasure benefits QWLT Driven Ownership Thank you for calling MetLife Dental Resources POC Patience Probing Questions Encourage RS Testing Accommodations Prometric Engaged Recap Call Commitment National Registration Candidate Care Stated Based Collborative Take Control of Call On Boarding World Class Service Teamwork Culture organization committment Ethics Service Patience Solutions Trust co- workers Engaged time management CSC Name Speaking with Confidence Eligibility diversity Proactive responsibility client Focus Enthusiasm HIPAA Encourage Empathy Courtesy Followup as Promised investment career Concern Active Listening GoalAccountability Clear Language / No Slang honesty Pride Success Pride Pride customer Dedicated Appointment World Class service Apologize Empathy Maintain Focus Understand the need of the call SMILE ... Your Customer can hear it Tone Innovative Schedule APTC My Pleasure benefits QWLT Driven Ownership Thank you for calling MetLife Dental Resources POC Patience Probing Questions
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Encourage
RS
Testing Accommodations
Prometric
Engaged
Recap Call
Commitment
National Registration
Candidate Care
Stated Based
Collborative
Take Control of Call
On Boarding
World Class Service
Teamwork
Culture
organization
committment
Ethics
Service
Patience
Solutions
Trust
co-workers
Engaged
time management
CSC Name
Speaking with Confidence
Eligibility
diversity
Proactive
responsibility
client
Focus
Enthusiasm
HIPAA
Encourage
Empathy
Courtesy
Followup as Promised
investment
career
Concern
Active Listening
GoalAccountability
Clear Language / No Slang
honesty
Pride
Success
Pride
Pride
customer
Dedicated
Appointment
World Class
service
Apologize
Empathy
Maintain Focus
Understand the need of the call
SMILE ...
Your Customer can hear it
Tone
Innovative
Schedule
APTC
My Pleasure
benefits
QWLT
Driven
Ownership
Thank you for calling MetLife Dental
Resources
POC
Patience
Probing Questions