spoke to POA agent assist / info only call spoke to SPOUSE set up SIF submit c/s fdbk survey de- enrolled e-stmts eval for FORB. w/ no setup gave a compliment brought acct current from bkt 2 gave out CFT phone # took debit card payment set up alerts did 2 no's and a go handled CCF acct discussed non-pymt cons set up single pbp use KHUB as reference for call use bad # sharepoint used EVT received a compliment took payment on RPL spoke to 3rd party took at least stab on bkt 6 set a/p used 3270 used CAT tool set up pay down xfer to recovery delete a/p submit for settlement break full VAIG filed complaint took paydown payment update any info in DEMO. spoke to POA agent assist / info only call spoke to SPOUSE set up SIF submit c/s fdbk survey de- enrolled e-stmts eval for FORB. w/ no setup gave a compliment brought acct current from bkt 2 gave out CFT phone # took debit card payment set up alerts did 2 no's and a go handled CCF acct discussed non-pymt cons set up single pbp use KHUB as reference for call use bad # sharepoint used EVT received a compliment took payment on RPL spoke to 3rd party took at least stab on bkt 6 set a/p used 3270 used CAT tool set up pay down xfer to recovery delete a/p submit for settlement break full VAIG filed complaint took paydown payment update any info in DEMO.
(Print)
spoke to POA
agent assist / info only call
spoke to SPOUSE
set up SIF
submit c/s fdbk survey
de-enrolled e-stmts
eval for FORB. w/ no setup
gave a compliment
brought acct current from bkt 2
gave out CFT phone #
took debit card payment
set up alerts
did 2 no's and a go
handled CCF acct
discussed non-pymt cons
set up single pbp
use KHUB as reference for call
use bad # sharepoint
used EVT
received a compliment
took payment on RPL
spoke to 3rd party
took at least stab on bkt 6
set a/p
used 3270
used CAT tool
set up pay down
xfer to recovery
delete a/p
submit for settlement break
full VAIG
filed complaint
took paydown payment
update any info in DEMO.
