Don't Promise or Lie to Customer Don't "Pass the Buck" Say Thank You Apologize When Needed Tell Co- Worker Good Job Write a Note to a Co- Worker Empathize With Customer Follow Through With Customer Exceed Their Expectations Ask "How Can I Help you?" Smile Use Customers Name Be Respectful To All Tell Customer you Under- stand Say Nice Things About a Co-Worker Identify Customers Needs Make Eye Contact Help out a Co- Worker Put Forth Extra Effort for a Customer Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day No Negative Talk About Customer Find Ways to help Customers Listen to Customers Don't Promise or Lie to Customer Don't "Pass the Buck" Say Thank You Apologize When Needed Tell Co- Worker Good Job Write a Note to a Co- Worker Empathize With Customer Follow Through With Customer Exceed Their Expectations Ask "How Can I Help you?" Smile Use Customers Name Be Respectful To All Tell Customer you Under- stand Say Nice Things About a Co-Worker Identify Customers Needs Make Eye Contact Help out a Co- Worker Put Forth Extra Effort for a Customer Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day No Negative Talk About Customer Find Ways to help Customers Listen to Customers
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Don't Promise or Lie to Customer
Don't "Pass the Buck"
Say Thank You
Apologize When Needed
Tell Co-Worker Good Job
Write a Note to a Co-Worker
Empathize With Customer
Follow Through With Customer
Exceed Their Expectations
Ask "How Can I Help you?"
Smile
Use Customers Name
Be Respectful To All
Tell Customer you Under-stand
Say Nice Things About a Co-Worker
Identify Customers Needs
Make Eye Contact
Help out a Co-Worker
Put Forth Extra Effort for a Customer
Ask a Co-worker About Their Day
Don't Talk Bad About Anyone All Day
No Negative Talk About Customer
Find Ways to help Customers
Listen to Customers