Say Thank You Follow Through With Customer Listen to Customers Apologize When Needed Empathize With Customer Exceed Their Expectations Make Eye Contact Ask "How Can I Help you?" Find Ways to help Customers Be Respectful To All Use Customers Name Identify Customers Needs Ask a Co- worker About Their Day Don't "Pass the Buck" Help out a Co- Worker Write a Note to a Co- Worker Smile No Negative Talk About Customer Tell Co- Worker Good Job Tell Customer you Under- stand Put Forth Extra Effort for a Customer Say Nice Things About a Co-Worker Don't Promise or Lie to Customer Don't Talk Bad About Anyone All Day Say Thank You Follow Through With Customer Listen to Customers Apologize When Needed Empathize With Customer Exceed Their Expectations Make Eye Contact Ask "How Can I Help you?" Find Ways to help Customers Be Respectful To All Use Customers Name Identify Customers Needs Ask a Co- worker About Their Day Don't "Pass the Buck" Help out a Co- Worker Write a Note to a Co- Worker Smile No Negative Talk About Customer Tell Co- Worker Good Job Tell Customer you Under- stand Put Forth Extra Effort for a Customer Say Nice Things About a Co-Worker Don't Promise or Lie to Customer Don't Talk Bad About Anyone All Day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Say Thank You
Follow Through With Customer
Listen to Customers
Apologize When Needed
Empathize With Customer
Exceed Their Expectations
Make Eye Contact
Ask "How Can I Help you?"
Find Ways to help Customers
Be Respectful To All
Use Customers Name
Identify Customers Needs
Ask a Co-worker About Their Day
Don't "Pass the Buck"
Help out a Co-Worker
Write a Note to a Co-Worker
Smile
No Negative Talk About Customer
Tell Co-Worker Good Job
Tell Customer you Under-stand
Put Forth Extra Effort for a Customer
Say Nice Things About a Co-Worker
Don't Promise or Lie to Customer
Don't Talk Bad About Anyone All Day