Exceed Their Expectations Don't Promise or Lie to Customer Be Respectful To All Use Customers Name Write a Note to a Co- Worker Apologize When Needed Identify Customers Needs Tell Co- Worker Good Job Help out a Co- Worker Put Forth Extra Effort for a Customer Make Eye Contact No Negative Talk About Customer Ask "How Can I Help you?" Say Nice Things About a Co-Worker Say Thank You Find Ways to help Customers Follow Through With Customer Tell Customer you Under- stand Listen to Customers Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day Empathize With Customer Smile Don't "Pass the Buck" Exceed Their Expectations Don't Promise or Lie to Customer Be Respectful To All Use Customers Name Write a Note to a Co- Worker Apologize When Needed Identify Customers Needs Tell Co- Worker Good Job Help out a Co- Worker Put Forth Extra Effort for a Customer Make Eye Contact No Negative Talk About Customer Ask "How Can I Help you?" Say Nice Things About a Co-Worker Say Thank You Find Ways to help Customers Follow Through With Customer Tell Customer you Under- stand Listen to Customers Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day Empathize With Customer Smile Don't "Pass the Buck"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Exceed Their Expectations
Don't Promise or Lie to Customer
Be Respectful To All
Use Customers Name
Write a Note to a Co-Worker
Apologize When Needed
Identify Customers Needs
Tell Co-Worker Good Job
Help out a Co-Worker
Put Forth Extra Effort for a Customer
Make Eye Contact
No Negative Talk About Customer
Ask "How Can I Help you?"
Say Nice Things About a Co-Worker
Say Thank You
Find Ways to help Customers
Follow Through With Customer
Tell Customer you Under-stand
Listen to Customers
Ask a Co-worker About Their Day
Don't Talk Bad About Anyone All Day
Empathize With Customer
Smile
Don't "Pass the Buck"