Exceed Their Expectations Make Eye Contact Use Customers Name Empathize With Customer Be Respectful To All Identify Customers Needs Ask "How Can I Help you?" Say Thank You Follow Through With Customer Smile Listen to Customers Tell Co- Worker Good Job Find Ways to help Customers Put Forth Extra Effort for a Customer No Negative Talk About Customer Say Nice Things About a Co-Worker Write a Note to a Co- Worker Help out a Co- Worker Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day Don't Promise or Lie to Customer Don't "Pass the Buck" Tell Customer you Under- stand Apologize When Needed Exceed Their Expectations Make Eye Contact Use Customers Name Empathize With Customer Be Respectful To All Identify Customers Needs Ask "How Can I Help you?" Say Thank You Follow Through With Customer Smile Listen to Customers Tell Co- Worker Good Job Find Ways to help Customers Put Forth Extra Effort for a Customer No Negative Talk About Customer Say Nice Things About a Co-Worker Write a Note to a Co- Worker Help out a Co- Worker Ask a Co- worker About Their Day Don't Talk Bad About Anyone All Day Don't Promise or Lie to Customer Don't "Pass the Buck" Tell Customer you Under- stand Apologize When Needed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Exceed Their Expectations
Make Eye Contact
Use Customers Name
Empathize With Customer
Be Respectful To All
Identify Customers Needs
Ask "How Can I Help you?"
Say Thank You
Follow Through With Customer
Smile
Listen to Customers
Tell Co-Worker Good Job
Find Ways to help Customers
Put Forth Extra Effort for a Customer
No Negative Talk About Customer
Say Nice Things About a Co-Worker
Write a Note to a Co-Worker
Help out a Co-Worker
Ask a Co-worker About Their Day
Don't Talk Bad About Anyone All Day
Don't Promise or Lie to Customer
Don't "Pass the Buck"
Tell Customer you Under-stand
Apologize When Needed