Apologize When Needed Empathize With Customer Exceed Their Expectations Don't Promise or Lie to Customer Don't "Pass the Buck" Find Ways to help Customers Be Respectful To All Smile Ask a Co- worker About Their Day Listen to Customers Follow Through With Customer Ask "How Can I Help you?" Use Customers Name Tell Co- Worker Good Job Say Thank You Make Eye Contact Help out a Co- Worker Don't Talk Bad About Anyone All Day Write a Note to a Co- Worker No Negative Talk About Customer Put Forth Extra Effort for a Customer Tell Customer you Under- stand Identify Customers Needs Say Nice Things About a Co-Worker Apologize When Needed Empathize With Customer Exceed Their Expectations Don't Promise or Lie to Customer Don't "Pass the Buck" Find Ways to help Customers Be Respectful To All Smile Ask a Co- worker About Their Day Listen to Customers Follow Through With Customer Ask "How Can I Help you?" Use Customers Name Tell Co- Worker Good Job Say Thank You Make Eye Contact Help out a Co- Worker Don't Talk Bad About Anyone All Day Write a Note to a Co- Worker No Negative Talk About Customer Put Forth Extra Effort for a Customer Tell Customer you Under- stand Identify Customers Needs Say Nice Things About a Co-Worker
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Apologize When Needed
Empathize With Customer
Exceed Their Expectations
Don't Promise or Lie to Customer
Don't "Pass the Buck"
Find Ways to help Customers
Be Respectful To All
Smile
Ask a Co-worker About Their Day
Listen to Customers
Follow Through With Customer
Ask "How Can I Help you?"
Use Customers Name
Tell Co-Worker Good Job
Say Thank You
Make Eye Contact
Help out a Co-Worker
Don't Talk Bad About Anyone All Day
Write a Note to a Co-Worker
No Negative Talk About Customer
Put Forth Extra Effort for a Customer
Tell Customer you Under-stand
Identify Customers Needs
Say Nice Things About a Co-Worker