SMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERasoudhaOutgoing limitis $250,000per 30-dayrolling periodfor eachOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEsouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhTHAT WOULDBEFRUSTERATINGBECONFIDENTBE YOUBOOBOORate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.asoudhGENERALFAX LINE-801-996-2682GET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLODid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________NO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODTHANK YOUFORCHOOSING TOINVEST WITHDISCOVEREXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258oasudhasodhaROUTINGNUMBER031100649I will bemore thanglad/ happyto assistyouHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUENOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.THANKYOU FORYOURTIMETODAYONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSaossudhasodhaoshdaosuhdaosdh2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADDISCOVERIS HERETOHELP YOUPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSSMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERasoudhaOutgoing limitis $250,000per 30-dayrolling periodfor eachOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEsouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhTHAT WOULDBEFRUSTERATINGBECONFIDENTBE YOUBOOBOORate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.asoudhGENERALFAX LINE-801-996-2682GET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLODid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________NO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODTHANK YOUFORCHOOSING TOINVEST WITHDISCOVEREXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258oasudhasodhaROUTINGNUMBER031100649I will bemore thanglad/ happyto assistyouHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUENOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.THANKYOU FORYOURTIMETODAYONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSaossudhasodhaoshdaosuhdaosdh2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADDISCOVERIS HERETOHELP YOUPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYS

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SMILE WHEN YOU ARE SPEAKING WITH YOUR CUSTOMER
  2. asoudha
  3. Outgoing limit is $250,000 per 30-day rolling period for each
  4. OUR MM AND OSA ACCOUNTS AS OF TODAY HAVE A ANNUAL PERCENTAGE RATE OF ______ AND IT IS VARIABLE
  5. souhdaosudha odaosudh aosudh aousdh asoudh aosd hasodh asoudh asoudhasodh aousdhaousdh oadsh a soud hasodh
  6. THAT WOULD BE FRUSTERATING
  7. BE CONFIDENT
  8. BE YOU BOO BOO
  9. Rate quotes must take place for new and existing accounts and CD renewals. Time-stamping as "as of" date. Advising that the rate is a variable for OSA and MM. Must quote APY. Must state Annual Percentage Yield in full before referring to as "APY.
  10. asoudh
  11. GENERAL FAX LINE-801-996-2682
  12. GET YOUR CUSTOMER TO USE DISCOVER.COM MENTION ON EVERY CALL
  13. DISCOVER HAS $0 FRAUD LIABILITY DISPUTED TRANSACTIONS WILL HAVE A PROVISIONAL CREDIT APPLIED
  14. APPLICATION FALLOUT DID YOU GET AN ACCOUNT NUMBER AFTER OPENING NEW ACCOUNT? NO- THAN CHECK APPLICATION STATUS AND FOLLO
  15. Did the customer express dissatisfaction? YOU MUST ENTER IN COMPLAINT/FEEDBACK TRACKER
  16. MM/DEBIT CARDS WILL ARRIVE IN 7-10 BUSINESS DAYS REG MAIL
  17. THE ANNUAL PERCENTAGE RATE AS OF TODAY IS_________
  18. NO MORE THAT 2 FEE WAIVERS IN A 12 MONTH ROLLING PERIOD
  19. THANK YOU FOR CHOOSING TO INVEST WITH DISCOVER
  20. EXPEDITED CHECKS WORKAROUND- GO TO MONEY PAGE - WITHDRAWL VIA EXPEDITED CHECK WORK AROUND
  21. INCOMING WIRES BANK OF NEW YORK MELLON ABA-043000261 SWIFT CODE: IRVTUS3N ADDRESS: #3 MELLON BANK CENTER PITTSBURGH, PA 15258
  22. oasudhasod ha
  23. ROUTING NUMBER 031100649
  24. I will be more than glad/ happy to assist you
  25. HAVE A SMALL CONVERSATION WITH YOUR CUSTOMER-BUILD VALUE
  26. NOTATE EVERY ACCOUNT ONLY UPDATE LAST DATE OF CONTACT FOR ACCOUNTS YOU SPOKE ABOUT
  27. Incoming limit is $250,000 per 30-day rolling period for each Account Center registered owner, per Account.
  28. THANK YOU FOR YOUR TIME TODAY
  29. ONLY ANSWER YES OR NO TO A 3RD PARTY CALLING IN TO VERIFY FUNDS
  30. aossudhasod haoshdaosuhd aosdh
  31. 2ND LEVEL SECURITY ON ALL MONEY MOVEMENT SEE MONEY PAGE FOR CORRECT QUESTIONS
  32. ADVISE CUSTOMER TO USE SECURE DOCUMENT UPLOAD
  33. DISCOVER IS HERE TO HELP YOU
  34. PROVIDE NEXT STEPS MAIL TIME TRIAL DEPOSITS CONFIRMATION OF ACCOUNT WELCOME KIT 7-10 BUS DAYS