oasudhasodhaDISCOVERIS HERETOHELP YOUTHANKYOU FORYOURTIMETODAYasoudhaEXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDBECONFIDENTMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILBE YOUBOOBOOPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSaossudhasodhaoshdaosuhdaosdhI will bemore thanglad/ happyto assistyousouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________ADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADNOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLETHAT WOULDBEFRUSTERATINGTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUEasoudhNO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODDid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.Outgoing limitis $250,000per 30-dayrolling periodfor eachGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLO2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSSMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.INCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258GENERALFAX LINE-801-996-2682ROUTINGNUMBER031100649oasudhasodhaDISCOVERIS HERETOHELP YOUTHANKYOU FORYOURTIMETODAYasoudhaEXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDBECONFIDENTMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILBE YOUBOOBOOPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSaossudhasodhaoshdaosuhdaosdhI will bemore thanglad/ happyto assistyousouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________ADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADNOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLETHAT WOULDBEFRUSTERATINGTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUEasoudhNO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODDid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.Outgoing limitis $250,000per 30-dayrolling periodfor eachGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLO2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSSMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.INCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258GENERALFAX LINE-801-996-2682ROUTINGNUMBER031100649

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. oasudhasod ha
  2. DISCOVER IS HERE TO HELP YOU
  3. THANK YOU FOR YOUR TIME TODAY
  4. asoudha
  5. EXPEDITED CHECKS WORKAROUND- GO TO MONEY PAGE - WITHDRAWL VIA EXPEDITED CHECK WORK AROUND
  6. BE CONFIDENT
  7. MM/DEBIT CARDS WILL ARRIVE IN 7-10 BUSINESS DAYS REG MAIL
  8. BE YOU BOO BOO
  9. PROVIDE NEXT STEPS MAIL TIME TRIAL DEPOSITS CONFIRMATION OF ACCOUNT WELCOME KIT 7-10 BUS DAYS
  10. aossudhasod haoshdaosuhd aosdh
  11. I will be more than glad/ happy to assist you
  12. souhdaosudha odaosudh aosudh aousdh asoudh aosd hasodh asoudh asoudhasodh aousdhaousdh oadsh a soud hasodh
  13. DISCOVER HAS $0 FRAUD LIABILITY DISPUTED TRANSACTIONS WILL HAVE A PROVISIONAL CREDIT APPLIED
  14. THE ANNUAL PERCENTAGE RATE AS OF TODAY IS_________
  15. ADVISE CUSTOMER TO USE SECURE DOCUMENT UPLOAD
  16. NOTATE EVERY ACCOUNT ONLY UPDATE LAST DATE OF CONTACT FOR ACCOUNTS YOU SPOKE ABOUT
  17. OUR MM AND OSA ACCOUNTS AS OF TODAY HAVE A ANNUAL PERCENTAGE RATE OF ______ AND IT IS VARIABLE
  18. THAT WOULD BE FRUSTERATING
  19. THANK YOU FOR CHOOSING TO INVEST WITH DISCOVER
  20. HAVE A SMALL CONVERSATION WITH YOUR CUSTOMER-BUILD VALUE
  21. asoudh
  22. NO MORE THAT 2 FEE WAIVERS IN A 12 MONTH ROLLING PERIOD
  23. Did the customer express dissatisfaction? YOU MUST ENTER IN COMPLAINT/FEEDBACK TRACKER
  24. Rate quotes must take place for new and existing accounts and CD renewals. Time-stamping as "as of" date. Advising that the rate is a variable for OSA and MM. Must quote APY. Must state Annual Percentage Yield in full before referring to as "APY.
  25. Outgoing limit is $250,000 per 30-day rolling period for each
  26. GET YOUR CUSTOMER TO USE DISCOVER.COM MENTION ON EVERY CALL
  27. APPLICATION FALLOUT DID YOU GET AN ACCOUNT NUMBER AFTER OPENING NEW ACCOUNT? NO- THAN CHECK APPLICATION STATUS AND FOLLO
  28. 2ND LEVEL SECURITY ON ALL MONEY MOVEMENT SEE MONEY PAGE FOR CORRECT QUESTIONS
  29. SMILE WHEN YOU ARE SPEAKING WITH YOUR CUSTOMER
  30. ONLY ANSWER YES OR NO TO A 3RD PARTY CALLING IN TO VERIFY FUNDS
  31. Incoming limit is $250,000 per 30-day rolling period for each Account Center registered owner, per Account.
  32. INCOMING WIRES BANK OF NEW YORK MELLON ABA-043000261 SWIFT CODE: IRVTUS3N ADDRESS: #3 MELLON BANK CENTER PITTSBURGH, PA 15258
  33. GENERAL FAX LINE-801-996-2682
  34. ROUTING NUMBER 031100649