EXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.SMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLDISCOVERIS HERETOHELP YOUHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUETHANKYOU FORYOURTIMETODAYDid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERoasudhasodhasouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIED2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLOTHAT WOULDBEFRUSTERATINGROUTINGNUMBER031100649GENERALFAX LINE-801-996-2682THE ANNUALPERCENTAGERATE AS OFTODAYIS_________asoudhaNO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILOutgoing limitis $250,000per 30-dayrolling periodfor eachaossudhasodhaoshdaosuhdaosdhRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.BE YOUBOOBOOADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADNOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258asoudhOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEBECONFIDENTI will bemore thanglad/ happyto assistyouONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSEXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.SMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLDISCOVERIS HERETOHELP YOUHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUETHANKYOU FORYOURTIMETODAYDid the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERoasudhasodhasouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIED2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLOTHAT WOULDBEFRUSTERATINGROUTINGNUMBER031100649GENERALFAX LINE-801-996-2682THE ANNUALPERCENTAGERATE AS OFTODAYIS_________asoudhaNO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILOutgoing limitis $250,000per 30-dayrolling periodfor eachaossudhasodhaoshdaosuhdaosdhRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.BE YOUBOOBOOADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADNOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258asoudhOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEBECONFIDENTI will bemore thanglad/ happyto assistyouONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDS

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EXPEDITED CHECKS WORKAROUND- GO TO MONEY PAGE - WITHDRAWL VIA EXPEDITED CHECK WORK AROUND
  2. Incoming limit is $250,000 per 30-day rolling period for each Account Center registered owner, per Account.
  3. SMILE WHEN YOU ARE SPEAKING WITH YOUR CUSTOMER
  4. GET YOUR CUSTOMER TO USE DISCOVER.COM MENTION ON EVERY CALL
  5. DISCOVER IS HERE TO HELP YOU
  6. HAVE A SMALL CONVERSATION WITH YOUR CUSTOMER-BUILD VALUE
  7. THANK YOU FOR YOUR TIME TODAY
  8. Did the customer express dissatisfaction? YOU MUST ENTER IN COMPLAINT/FEEDBACK TRACKER
  9. oasudhasod ha
  10. souhdaosudha odaosudh aosudh aousdh asoudh aosd hasodh asoudh asoudhasodh aousdhaousdh oadsh a soud hasodh
  11. DISCOVER HAS $0 FRAUD LIABILITY DISPUTED TRANSACTIONS WILL HAVE A PROVISIONAL CREDIT APPLIED
  12. 2ND LEVEL SECURITY ON ALL MONEY MOVEMENT SEE MONEY PAGE FOR CORRECT QUESTIONS
  13. PROVIDE NEXT STEPS MAIL TIME TRIAL DEPOSITS CONFIRMATION OF ACCOUNT WELCOME KIT 7-10 BUS DAYS
  14. THANK YOU FOR CHOOSING TO INVEST WITH DISCOVER
  15. APPLICATION FALLOUT DID YOU GET AN ACCOUNT NUMBER AFTER OPENING NEW ACCOUNT? NO- THAN CHECK APPLICATION STATUS AND FOLLO
  16. THAT WOULD BE FRUSTERATING
  17. ROUTING NUMBER 031100649
  18. GENERAL FAX LINE-801-996-2682
  19. THE ANNUAL PERCENTAGE RATE AS OF TODAY IS_________
  20. asoudha
  21. NO MORE THAT 2 FEE WAIVERS IN A 12 MONTH ROLLING PERIOD
  22. MM/DEBIT CARDS WILL ARRIVE IN 7-10 BUSINESS DAYS REG MAIL
  23. Outgoing limit is $250,000 per 30-day rolling period for each
  24. aossudhasod haoshdaosuhd aosdh
  25. Rate quotes must take place for new and existing accounts and CD renewals. Time-stamping as "as of" date. Advising that the rate is a variable for OSA and MM. Must quote APY. Must state Annual Percentage Yield in full before referring to as "APY.
  26. BE YOU BOO BOO
  27. ADVISE CUSTOMER TO USE SECURE DOCUMENT UPLOAD
  28. NOTATE EVERY ACCOUNT ONLY UPDATE LAST DATE OF CONTACT FOR ACCOUNTS YOU SPOKE ABOUT
  29. INCOMING WIRES BANK OF NEW YORK MELLON ABA-043000261 SWIFT CODE: IRVTUS3N ADDRESS: #3 MELLON BANK CENTER PITTSBURGH, PA 15258
  30. asoudh
  31. OUR MM AND OSA ACCOUNTS AS OF TODAY HAVE A ANNUAL PERCENTAGE RATE OF ______ AND IT IS VARIABLE
  32. BE CONFIDENT
  33. I will be more than glad/ happy to assist you
  34. ONLY ANSWER YES OR NO TO A 3RD PARTY CALLING IN TO VERIFY FUNDS