THAT WOULDBEFRUSTERATINGsouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhGENERALFAX LINE-801-996-2682I will bemore thanglad/ happyto assistyouTHANKYOU FORYOURTIMETODAYAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLOSMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258ADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDBE YOUBOOBOOGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLEXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUENO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERaossudhasodhaoshdaosuhdaosdhROUTINGNUMBER031100649Did the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.oasudhasodhaTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________NOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTOutgoing limitis $250,000per 30-dayrolling periodfor eachPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSBECONFIDENTONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSDISCOVERIS HERETOHELP YOUIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSasoudhasoudhaOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAILTHAT WOULDBEFRUSTERATINGsouhdaosudhaodaosudh aosudhaousdh asoudh aosdhasodh asoudhasoudhasodhaousdhaousdh oadsh asoud hasodhGENERALFAX LINE-801-996-2682I will bemore thanglad/ happyto assistyouTHANKYOU FORYOURTIMETODAYAPPLICATION FALLOUTDIDYOU GET ANACCOUNT NUMBERAFTER OPENING NEWACCOUNT?NO- THANCHECK APPLICATIONSTATUS AND FOLLOSMILE WHENYOU ARESPEAKINGWITH YOURCUSTOMERINCOMING WIRESBANKOF NEW YORK MELLONABA-043000261 SWIFTCODE: IRVTUS3NADDRESS: #3 MELLONBANK CENTERPITTSBURGH, PA 15258ADVISECUSTOMERTOUSE SECUREDOCUMENTUPLOADDISCOVER HAS $0FRAUD LIABILITYDISPUTEDTRANSACTIONSWILLHAVE APROVISIONALCREDIT APPLIEDBE YOUBOOBOOGET YOURCUSTOMER TOUSEDISCOVER.COMMENTIONONEVERY CALLEXPEDITED CHECKSWORKAROUND- GOTO MONEY PAGE -WITHDRAWL VIAEXPEDITED CHECKWORK AROUNDHAVE A SMALLCONVERSATIONWITH YOURCUSTOMER-BUILD VALUENO MORETHAT 2 FEEWAIVERS IN A12 MONTHROLLINGPERIODTHANK YOUFORCHOOSING TOINVEST WITHDISCOVERaossudhasodhaoshdaosuhdaosdhROUTINGNUMBER031100649Did the customer expressdissatisfaction? YOU MUST ENTER INCOMPLAINT/FEEDBACKTRACKERRate quotes must take placefor new and existing accountsand CD renewals.Time-stamping as "as of" date.Advising that the rate is avariable for OSA and MM.Must quote APY.Must state Annual PercentageYield in full before referring toas "APY.oasudhasodhaTHE ANNUALPERCENTAGERATE AS OFTODAYIS_________NOTATE EVERYACCOUNT ONLYUPDATE LASTDATE OF CONTACTFOR ACCOUNTSYOU SPOKEABOUTOutgoing limitis $250,000per 30-dayrolling periodfor eachPROVIDE NEXTSTEPSMAIL TIME TRIALDEPOSITSCONFIRMATION OFACCOUNT WELCOMEKIT 7-10 BUS DAYSBECONFIDENTONLYANSWER YESOR NO TO A3RD PARTYCALLING INTO VERIFYFUNDSDISCOVERIS HERETOHELP YOUIncoming limit is$250,000 per 30-day rolling periodfor each AccountCenter registeredowner, perAccount.2ND LEVELSECURITY ON ALLMONEYMOVEMENT SEEMONEY PAGE FORCORRECTQUESTIONSasoudhasoudhaOUR MM AND OSAACCOUNTS AS OFTODAY HAVE AANNUALPERCENTAGE RATEOF ______ AND IT ISVARIABLEMM/DEBITCARDS WILLARRIVE IN 7-10BUSINESSDAYS REG MAIL

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THAT WOULD BE FRUSTERATING
  2. souhdaosudha odaosudh aosudh aousdh asoudh aosd hasodh asoudh asoudhasodh aousdhaousdh oadsh a soud hasodh
  3. GENERAL FAX LINE-801-996-2682
  4. I will be more than glad/ happy to assist you
  5. THANK YOU FOR YOUR TIME TODAY
  6. APPLICATION FALLOUT DID YOU GET AN ACCOUNT NUMBER AFTER OPENING NEW ACCOUNT? NO- THAN CHECK APPLICATION STATUS AND FOLLO
  7. SMILE WHEN YOU ARE SPEAKING WITH YOUR CUSTOMER
  8. INCOMING WIRES BANK OF NEW YORK MELLON ABA-043000261 SWIFT CODE: IRVTUS3N ADDRESS: #3 MELLON BANK CENTER PITTSBURGH, PA 15258
  9. ADVISE CUSTOMER TO USE SECURE DOCUMENT UPLOAD
  10. DISCOVER HAS $0 FRAUD LIABILITY DISPUTED TRANSACTIONS WILL HAVE A PROVISIONAL CREDIT APPLIED
  11. BE YOU BOO BOO
  12. GET YOUR CUSTOMER TO USE DISCOVER.COM MENTION ON EVERY CALL
  13. EXPEDITED CHECKS WORKAROUND- GO TO MONEY PAGE - WITHDRAWL VIA EXPEDITED CHECK WORK AROUND
  14. HAVE A SMALL CONVERSATION WITH YOUR CUSTOMER-BUILD VALUE
  15. NO MORE THAT 2 FEE WAIVERS IN A 12 MONTH ROLLING PERIOD
  16. THANK YOU FOR CHOOSING TO INVEST WITH DISCOVER
  17. aossudhasod haoshdaosuhd aosdh
  18. ROUTING NUMBER 031100649
  19. Did the customer express dissatisfaction? YOU MUST ENTER IN COMPLAINT/FEEDBACK TRACKER
  20. Rate quotes must take place for new and existing accounts and CD renewals. Time-stamping as "as of" date. Advising that the rate is a variable for OSA and MM. Must quote APY. Must state Annual Percentage Yield in full before referring to as "APY.
  21. oasudhasod ha
  22. THE ANNUAL PERCENTAGE RATE AS OF TODAY IS_________
  23. NOTATE EVERY ACCOUNT ONLY UPDATE LAST DATE OF CONTACT FOR ACCOUNTS YOU SPOKE ABOUT
  24. Outgoing limit is $250,000 per 30-day rolling period for each
  25. PROVIDE NEXT STEPS MAIL TIME TRIAL DEPOSITS CONFIRMATION OF ACCOUNT WELCOME KIT 7-10 BUS DAYS
  26. BE CONFIDENT
  27. ONLY ANSWER YES OR NO TO A 3RD PARTY CALLING IN TO VERIFY FUNDS
  28. DISCOVER IS HERE TO HELP YOU
  29. Incoming limit is $250,000 per 30-day rolling period for each Account Center registered owner, per Account.
  30. 2ND LEVEL SECURITY ON ALL MONEY MOVEMENT SEE MONEY PAGE FOR CORRECT QUESTIONS
  31. asoudh
  32. asoudha
  33. OUR MM AND OSA ACCOUNTS AS OF TODAY HAVE A ANNUAL PERCENTAGE RATE OF ______ AND IT IS VARIABLE
  34. MM/DEBIT CARDS WILL ARRIVE IN 7-10 BUSINESS DAYS REG MAIL