Exceeded today’s productivity standards! Rep reads script and doesn’t answer questions Payer Rejection Cigna N448 Denial EPIC On Hold with Payer for 1.5 hours! Hospice Claims Medicaid Crossover Claims COB Issues Collectors Rock! Single Case Agreement PTF Denial SNF Denial Adjustment Forgot lunch at home Cash Goal VFO- Visit Filing Order ICARE BCBS V55 Denial Billers Rock! Additional documentation Spell of Illness Houston Methodist Recoupment Lunch was awesome PO CBO No Referral Denial NRP Park Plaza Grill How many WQ’s do I have? Donor Claims Claim Edits CVCP No Auth Denial Exceeded today’s productivity standards! Rep reads script and doesn’t answer questions Payer Rejection Cigna N448 Denial EPIC On Hold with Payer for 1.5 hours! Hospice Claims Medicaid Crossover Claims COB Issues Collectors Rock! Single Case Agreement PTF Denial SNF Denial Adjustment Forgot lunch at home Cash Goal VFO- Visit Filing Order ICARE BCBS V55 Denial Billers Rock! Additional documentation Spell of Illness Houston Methodist Recoupment Lunch was awesome PO CBO No Referral Denial NRP Park Plaza Grill How many WQ’s do I have? Donor Claims Claim Edits CVCP No Auth Denial
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Exceeded today’s productivity standards!
I-Rep reads script and doesn’t answer questions
N-Payer Rejection
B-Cigna N448 Denial
G-EPIC
B-On Hold with Payer for 1.5 hours!
N-Hospice Claims
B-Medicaid Crossover Claims
G-COB Issues
I-Collectors Rock!
I-Single Case Agreement
N-PTF Denial
I-SNF Denial
G-Adjustment
B-Forgot lunch at home
B-Cash Goal
G-VFO- Visit Filing Order
O-ICARE
N-BCBS V55 Denial
G-Billers Rock!
O-Additional documentation
O-Spell of Illness
B-Houston Methodist
G-Recoupment
O-Lunch was awesome
I-PO CBO
I-No Referral Denial
O-NRP
N-Park Plaza Grill
B-How many WQ’s do I have?
I-Donor Claims
G-Claim Edits
O-CVCP
O-No Auth Denial