Add e-mailaddressOrderedID cardsProviderdirectoryrequestSubmit aGrievanceTerminatedpolicyContractrequestedWarmtransfer toPharmacyValidHIPAA 2Aon fileSent claimforadjustmentAdding anewborninquiryMemberlives outof stateQuality ofCarecomplaintMemberlives inHamburgTele-medicinebenefitDiscussroutinephysicalclaimPreauthapprovedPCPupdatedMembergoing outof countryASOgroupElectronicgroupActivecoverageletterUpdatephonenumberon fileMentalHealthbenefitUrgentCarebenefitAdd e-mailaddressOrderedID cardsProviderdirectoryrequestSubmit aGrievanceTerminatedpolicyContractrequestedWarmtransfer toPharmacyValidHIPAA 2Aon fileSent claimforadjustmentAdding anewborninquiryMemberlives outof stateQuality ofCarecomplaintMemberlives inHamburgTele-medicinebenefitDiscussroutinephysicalclaimPreauthapprovedPCPupdatedMembergoing outof countryASOgroupElectronicgroupActivecoverageletterUpdatephonenumberon fileMentalHealthbenefitUrgentCarebenefit

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add e-mail address
  2. Ordered ID cards
  3. Provider directory request
  4. Submit a Grievance
  5. Terminated policy
  6. Contract requested
  7. Warm transfer to Pharmacy
  8. Valid HIPAA 2A on file
  9. Sent claim for adjustment
  10. Adding a newborn inquiry
  11. Member lives out of state
  12. Quality of Care complaint
  13. Member lives in Hamburg
  14. Tele- medicine benefit
  15. Discuss routine physical claim
  16. Preauth approved
  17. PCP updated
  18. Member going out of country
  19. ASO group
  20. Electronic group
  21. Active coverage letter
  22. Update phone number on file
  23. Mental Health benefit
  24. Urgent Care benefit