MentalHealthbenefitMemberlives outof stateAdd e-mailaddressAdding anewborninquiryMembergoing outof countryTele-medicinebenefitSent claimforadjustmentWarmtransfer toPharmacyDiscussroutinephysicalclaimUpdatephonenumberon fileASOgroupUrgentCarebenefitTerminatedpolicyValidHIPAA 2Aon fileQuality ofCarecomplaintActivecoverageletterPCPupdatedContractrequestedElectronicgroupMemberlives inHamburgSubmit aGrievancePreauthapprovedProviderdirectoryrequestOrderedID cardsMentalHealthbenefitMemberlives outof stateAdd e-mailaddressAdding anewborninquiryMembergoing outof countryTele-medicinebenefitSent claimforadjustmentWarmtransfer toPharmacyDiscussroutinephysicalclaimUpdatephonenumberon fileASOgroupUrgentCarebenefitTerminatedpolicyValidHIPAA 2Aon fileQuality ofCarecomplaintActivecoverageletterPCPupdatedContractrequestedElectronicgroupMemberlives inHamburgSubmit aGrievancePreauthapprovedProviderdirectoryrequestOrderedID cards

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Mental Health benefit
  2. Member lives out of state
  3. Add e-mail address
  4. Adding a newborn inquiry
  5. Member going out of country
  6. Tele- medicine benefit
  7. Sent claim for adjustment
  8. Warm transfer to Pharmacy
  9. Discuss routine physical claim
  10. Update phone number on file
  11. ASO group
  12. Urgent Care benefit
  13. Terminated policy
  14. Valid HIPAA 2A on file
  15. Quality of Care complaint
  16. Active coverage letter
  17. PCP updated
  18. Contract requested
  19. Electronic group
  20. Member lives in Hamburg
  21. Submit a Grievance
  22. Preauth approved
  23. Provider directory request
  24. Ordered ID cards