UrgentCarebenefitMembergoing outof countryActivecoverageletterSent claimforadjustmentMentalHealthbenefitAdd e-mailaddressTele-medicinebenefitValidHIPAA 2Aon fileElectronicgroupProviderdirectoryrequestQuality ofCarecomplaintMemberlives outof statePreauthapprovedOrderedID cardsPCPupdatedMemberlives inHamburgContractrequestedAdding anewborninquiryTerminatedpolicyUpdatephonenumberon fileSubmit aGrievanceDiscussroutinephysicalclaimWarmtransfer toPharmacyASOgroupUrgentCarebenefitMembergoing outof countryActivecoverageletterSent claimforadjustmentMentalHealthbenefitAdd e-mailaddressTele-medicinebenefitValidHIPAA 2Aon fileElectronicgroupProviderdirectoryrequestQuality ofCarecomplaintMemberlives outof statePreauthapprovedOrderedID cardsPCPupdatedMemberlives inHamburgContractrequestedAdding anewborninquiryTerminatedpolicyUpdatephonenumberon fileSubmit aGrievanceDiscussroutinephysicalclaimWarmtransfer toPharmacyASOgroup

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Urgent Care benefit
  2. Member going out of country
  3. Active coverage letter
  4. Sent claim for adjustment
  5. Mental Health benefit
  6. Add e-mail address
  7. Tele- medicine benefit
  8. Valid HIPAA 2A on file
  9. Electronic group
  10. Provider directory request
  11. Quality of Care complaint
  12. Member lives out of state
  13. Preauth approved
  14. Ordered ID cards
  15. PCP updated
  16. Member lives in Hamburg
  17. Contract requested
  18. Adding a newborn inquiry
  19. Terminated policy
  20. Update phone number on file
  21. Submit a Grievance
  22. Discuss routine physical claim
  23. Warm transfer to Pharmacy
  24. ASO group