DiscussroutinephysicalclaimPreauthapprovedProviderdirectoryrequestSent claimforadjustmentUrgentCarebenefitTerminatedpolicyQuality ofCarecomplaintAdd e-mailaddressMemberlives inHamburgWarmtransfer toPharmacyASOgroupTele-medicinebenefitMentalHealthbenefitUpdatephonenumberon fileActivecoverageletterSubmit aGrievanceValidHIPAA 2Aon fileContractrequestedAdding anewborninquiryMembergoing outof countryPCPupdatedElectronicgroupMemberlives outof stateOrderedID cardsDiscussroutinephysicalclaimPreauthapprovedProviderdirectoryrequestSent claimforadjustmentUrgentCarebenefitTerminatedpolicyQuality ofCarecomplaintAdd e-mailaddressMemberlives inHamburgWarmtransfer toPharmacyASOgroupTele-medicinebenefitMentalHealthbenefitUpdatephonenumberon fileActivecoverageletterSubmit aGrievanceValidHIPAA 2Aon fileContractrequestedAdding anewborninquiryMembergoing outof countryPCPupdatedElectronicgroupMemberlives outof stateOrderedID cards

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss routine physical claim
  2. Preauth approved
  3. Provider directory request
  4. Sent claim for adjustment
  5. Urgent Care benefit
  6. Terminated policy
  7. Quality of Care complaint
  8. Add e-mail address
  9. Member lives in Hamburg
  10. Warm transfer to Pharmacy
  11. ASO group
  12. Tele- medicine benefit
  13. Mental Health benefit
  14. Update phone number on file
  15. Active coverage letter
  16. Submit a Grievance
  17. Valid HIPAA 2A on file
  18. Contract requested
  19. Adding a newborn inquiry
  20. Member going out of country
  21. PCP updated
  22. Electronic group
  23. Member lives out of state
  24. Ordered ID cards