Add e-mailaddressMemberlives inHamburgContractrequestedQuality ofCarecomplaintValidHIPAA 2Aon fileActivecoverageletterSent claimforadjustmentAdding anewborninquiryMentalHealthbenefitPCPupdatedDiscussroutinephysicalclaimTerminatedpolicyOrderedID cardsUpdatephonenumberon fileUrgentCarebenefitMembergoing outof countryMemberlives outof stateProviderdirectoryrequestWarmtransfer toPharmacyPreauthapprovedTele-medicinebenefitSubmit aGrievanceASOgroupElectronicgroupAdd e-mailaddressMemberlives inHamburgContractrequestedQuality ofCarecomplaintValidHIPAA 2Aon fileActivecoverageletterSent claimforadjustmentAdding anewborninquiryMentalHealthbenefitPCPupdatedDiscussroutinephysicalclaimTerminatedpolicyOrderedID cardsUpdatephonenumberon fileUrgentCarebenefitMembergoing outof countryMemberlives outof stateProviderdirectoryrequestWarmtransfer toPharmacyPreauthapprovedTele-medicinebenefitSubmit aGrievanceASOgroupElectronicgroup

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add e-mail address
  2. Member lives in Hamburg
  3. Contract requested
  4. Quality of Care complaint
  5. Valid HIPAA 2A on file
  6. Active coverage letter
  7. Sent claim for adjustment
  8. Adding a newborn inquiry
  9. Mental Health benefit
  10. PCP updated
  11. Discuss routine physical claim
  12. Terminated policy
  13. Ordered ID cards
  14. Update phone number on file
  15. Urgent Care benefit
  16. Member going out of country
  17. Member lives out of state
  18. Provider directory request
  19. Warm transfer to Pharmacy
  20. Preauth approved
  21. Tele- medicine benefit
  22. Submit a Grievance
  23. ASO group
  24. Electronic group