Add e-mailaddressPCPupdatedSubmit aGrievanceMentalHealthbenefitMemberlives outof stateUpdatephonenumberon fileValidHIPAA 2Aon fileOrderedID cardsTele-medicinebenefitAdding anewborninquiryProviderdirectoryrequestTerminatedpolicyActivecoverageletterPreauthapprovedDiscussroutinephysicalclaimElectronicgroupASOgroupQuality ofCarecomplaintMembergoing outof countryContractrequestedSent claimforadjustmentMemberlives inHamburgUrgentCarebenefitWarmtransfer toPharmacyAdd e-mailaddressPCPupdatedSubmit aGrievanceMentalHealthbenefitMemberlives outof stateUpdatephonenumberon fileValidHIPAA 2Aon fileOrderedID cardsTele-medicinebenefitAdding anewborninquiryProviderdirectoryrequestTerminatedpolicyActivecoverageletterPreauthapprovedDiscussroutinephysicalclaimElectronicgroupASOgroupQuality ofCarecomplaintMembergoing outof countryContractrequestedSent claimforadjustmentMemberlives inHamburgUrgentCarebenefitWarmtransfer toPharmacy

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add e-mail address
  2. PCP updated
  3. Submit a Grievance
  4. Mental Health benefit
  5. Member lives out of state
  6. Update phone number on file
  7. Valid HIPAA 2A on file
  8. Ordered ID cards
  9. Tele- medicine benefit
  10. Adding a newborn inquiry
  11. Provider directory request
  12. Terminated policy
  13. Active coverage letter
  14. Preauth approved
  15. Discuss routine physical claim
  16. Electronic group
  17. ASO group
  18. Quality of Care complaint
  19. Member going out of country
  20. Contract requested
  21. Sent claim for adjustment
  22. Member lives in Hamburg
  23. Urgent Care benefit
  24. Warm transfer to Pharmacy