Membergoing outof countryPCPupdatedContractrequestedASOgroupOrderedID cardsActivecoverageletterProviderdirectoryrequestPreauthapprovedDiscussroutinephysicalclaimValidHIPAA 2Aon fileUpdatephonenumberon fileMemberlives outof stateAdding anewborninquiryUrgentCarebenefitWarmtransfer toPharmacySent claimforadjustmentTerminatedpolicyElectronicgroupMemberlives inHamburgQuality ofCarecomplaintTele-medicinebenefitMentalHealthbenefitSubmit aGrievanceAdd e-mailaddressMembergoing outof countryPCPupdatedContractrequestedASOgroupOrderedID cardsActivecoverageletterProviderdirectoryrequestPreauthapprovedDiscussroutinephysicalclaimValidHIPAA 2Aon fileUpdatephonenumberon fileMemberlives outof stateAdding anewborninquiryUrgentCarebenefitWarmtransfer toPharmacySent claimforadjustmentTerminatedpolicyElectronicgroupMemberlives inHamburgQuality ofCarecomplaintTele-medicinebenefitMentalHealthbenefitSubmit aGrievanceAdd e-mailaddress

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member going out of country
  2. PCP updated
  3. Contract requested
  4. ASO group
  5. Ordered ID cards
  6. Active coverage letter
  7. Provider directory request
  8. Preauth approved
  9. Discuss routine physical claim
  10. Valid HIPAA 2A on file
  11. Update phone number on file
  12. Member lives out of state
  13. Adding a newborn inquiry
  14. Urgent Care benefit
  15. Warm transfer to Pharmacy
  16. Sent claim for adjustment
  17. Terminated policy
  18. Electronic group
  19. Member lives in Hamburg
  20. Quality of Care complaint
  21. Tele- medicine benefit
  22. Mental Health benefit
  23. Submit a Grievance
  24. Add e-mail address