ElectronicgroupTerminatedpolicyValidHIPAA 2Aon fileMemberlives outof stateUpdatephonenumberon fileProviderdirectoryrequestContractrequestedDiscussroutinephysicalclaimMentalHealthbenefitPCPupdatedQuality ofCarecomplaintTele-medicinebenefitWarmtransfer toPharmacyAdding anewborninquiryMembergoing outof countryAdd e-mailaddressActivecoverageletterMemberlives inHamburgPreauthapprovedASOgroupOrderedID cardsSubmit aGrievanceSent claimforadjustmentUrgentCarebenefitElectronicgroupTerminatedpolicyValidHIPAA 2Aon fileMemberlives outof stateUpdatephonenumberon fileProviderdirectoryrequestContractrequestedDiscussroutinephysicalclaimMentalHealthbenefitPCPupdatedQuality ofCarecomplaintTele-medicinebenefitWarmtransfer toPharmacyAdding anewborninquiryMembergoing outof countryAdd e-mailaddressActivecoverageletterMemberlives inHamburgPreauthapprovedASOgroupOrderedID cardsSubmit aGrievanceSent claimforadjustmentUrgentCarebenefit

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Electronic group
  2. Terminated policy
  3. Valid HIPAA 2A on file
  4. Member lives out of state
  5. Update phone number on file
  6. Provider directory request
  7. Contract requested
  8. Discuss routine physical claim
  9. Mental Health benefit
  10. PCP updated
  11. Quality of Care complaint
  12. Tele- medicine benefit
  13. Warm transfer to Pharmacy
  14. Adding a newborn inquiry
  15. Member going out of country
  16. Add e-mail address
  17. Active coverage letter
  18. Member lives in Hamburg
  19. Preauth approved
  20. ASO group
  21. Ordered ID cards
  22. Submit a Grievance
  23. Sent claim for adjustment
  24. Urgent Care benefit