ASOgroupOrderedID cardsElectronicgroupContractrequestedValidHIPAA 2Aon fileMentalHealthbenefitTerminatedpolicyTele-medicinebenefitProviderdirectoryrequestDiscussroutinephysicalclaimSent claimforadjustmentUpdatephonenumberon fileAdd e-mailaddressWarmtransfer toPharmacyActivecoverageletterPCPupdatedQuality ofCarecomplaintSubmit aGrievanceMemberlives outof stateMembergoing outof countryMemberlives inHamburgAdding anewborninquiryPreauthapprovedUrgentCarebenefitASOgroupOrderedID cardsElectronicgroupContractrequestedValidHIPAA 2Aon fileMentalHealthbenefitTerminatedpolicyTele-medicinebenefitProviderdirectoryrequestDiscussroutinephysicalclaimSent claimforadjustmentUpdatephonenumberon fileAdd e-mailaddressWarmtransfer toPharmacyActivecoverageletterPCPupdatedQuality ofCarecomplaintSubmit aGrievanceMemberlives outof stateMembergoing outof countryMemberlives inHamburgAdding anewborninquiryPreauthapprovedUrgentCarebenefit

Member Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASO group
  2. Ordered ID cards
  3. Electronic group
  4. Contract requested
  5. Valid HIPAA 2A on file
  6. Mental Health benefit
  7. Terminated policy
  8. Tele- medicine benefit
  9. Provider directory request
  10. Discuss routine physical claim
  11. Sent claim for adjustment
  12. Update phone number on file
  13. Add e-mail address
  14. Warm transfer to Pharmacy
  15. Active coverage letter
  16. PCP updated
  17. Quality of Care complaint
  18. Submit a Grievance
  19. Member lives out of state
  20. Member going out of country
  21. Member lives in Hamburg
  22. Adding a newborn inquiry
  23. Preauth approved
  24. Urgent Care benefit