(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You are called 'sir' or 'madam'
You hear another phone ringing in the background
You hear someone sneeze in the background
You rescued a PA
Helped a user access clinical questions
You thank a user by their first name
You are asked to call back after lunch
Collected an updated fax number
Provided an explanation on CMM
You are asked about the weather
You receive & track positive user sentiment
You are thanked for your patience
Helped a user access an EPA
Helped a user with an EPA resulting in an instant determination
Ask a user how their day is going
You laugh out loud based on positive user interaction
You speak with a user named Ashley
You speak with a user with the name of a month or season
You speak with a user named John
You are placed on hold three times during one call
You say "please" and "thank you" during one user interaction
Identified an updated provider's location
You speak with a user with a name spelled with two letters (Ex: CJ)
