FREESPACE!cust. askswhy theycant tracktheir cardcoldtransferWants moneyback for 3 yr.old policybecause theydecide to switchCozumelmessedup anorderirate callerscaresyouCust. askshow to applyPromo CodeAnswersto emailwith holein productExplain thatdiscoloringisn't coveredby thewarrantyPackageLost inTransitCanadianconfusedabout taxesneverknowwhat yagonna getCustomerhas noconfirmationnumberyou type superlong note & itdisappearswhen you clicksavePriceAdjustmentcomplaintasks ifyou're inTN so utell a storycust. doesnot qualifycalls back forsame planwants toreturn policybecause ithas a hole initcustomerwontaccept therulescust. keepsbelievingwrong info.after u explainit a few timesnotes saycaller isenrolled butthey are not2 hourPhoneCallCustomercalls yousomethingother thanyour namecust. jumpsback &forth reallyfastCustomerhassouthernaccentFREESPACE!cust. askswhy theycant tracktheir cardcoldtransferWants moneyback for 3 yr.old policybecause theydecide to switchCozumelmessedup anorderirate callerscaresyouCust. askshow to applyPromo CodeAnswersto emailwith holein productExplain thatdiscoloringisn't coveredby thewarrantyPackageLost inTransitCanadianconfusedabout taxesneverknowwhat yagonna getCustomerhas noconfirmationnumberyou type superlong note & itdisappearswhen you clicksavePriceAdjustmentcomplaintasks ifyou're inTN so utell a storycust. doesnot qualifycalls back forsame planwants toreturn policybecause ithas a hole initcustomerwontaccept therulescust. keepsbelievingwrong info.after u explainit a few timesnotes saycaller isenrolled butthey are not2 hourPhoneCallCustomercalls yousomethingother thanyour namecust. jumpsback &forth reallyfastCustomerhassouthernaccent

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE SPACE!
  2. cust. asks why they cant track their card
  3. cold transfer
  4. Wants money back for 3 yr. old policy because they decide to switch
  5. Cozumel messed up an order
  6. irate caller scares you
  7. Cust. asks how to apply Promo Code
  8. Answers to email with hole in product
  9. Explain that discoloring isn't covered by the warranty
  10. Package Lost in Transit
  11. Canadianconfused about taxes
  12. never know what ya gonna get
  13. Customer has no confirmation number
  14. you type super long note & it disappears when you click save
  15. Price Adjustment complaint
  16. asks if you're in TN so u tell a story
  17. cust. does not qualify calls back for same plan
  18. wants to return policy because it has a hole in it
  19. customer wont accept the rules
  20. cust. keeps believing wrong info. after u explain it a few times
  21. notes say caller is enrolled but they are not
  22. 2 hour Phone Call
  23. Customer calls you something other than your name
  24. cust. jumps back & forth really fast
  25. Customer has southern accent