Wants moneyback for 3 yr.old policybecause theydecide to switchAnswersto emailwith holein productcust. askswhy theycant tracktheir cardcust. jumpsback &forth reallyfastneverknowwhat yagonna getCozumelmessedup anorderPriceAdjustmentcomplaintcustomerwontaccept therulesCanadianconfusedabout taxescoldtransferCustomercalls yousomethingother thanyour nameExplain thatdiscoloringisn't coveredby thewarrantycust. doesnot qualifycalls back forsame planCustomerhassouthernaccentnotes saycaller isenrolled butthey are notyou type superlong note & itdisappearswhen you clicksavecust. keepsbelievingwrong info.after u explainit a few times2 hourPhoneCallCust. askshow to applyPromo CodeCustomerhas noconfirmationnumberwants toreturn policybecause ithas a hole initasks ifyou're inTN so utell a storyPackageLost inTransitFREESPACE!irate callerscaresyouWants moneyback for 3 yr.old policybecause theydecide to switchAnswersto emailwith holein productcust. askswhy theycant tracktheir cardcust. jumpsback &forth reallyfastneverknowwhat yagonna getCozumelmessedup anorderPriceAdjustmentcomplaintcustomerwontaccept therulesCanadianconfusedabout taxescoldtransferCustomercalls yousomethingother thanyour nameExplain thatdiscoloringisn't coveredby thewarrantycust. doesnot qualifycalls back forsame planCustomerhassouthernaccentnotes saycaller isenrolled butthey are notyou type superlong note & itdisappearswhen you clicksavecust. keepsbelievingwrong info.after u explainit a few times2 hourPhoneCallCust. askshow to applyPromo CodeCustomerhas noconfirmationnumberwants toreturn policybecause ithas a hole initasks ifyou're inTN so utell a storyPackageLost inTransitFREESPACE!irate callerscaresyou

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants money back for 3 yr. old policy because they decide to switch
  2. Answers to email with hole in product
  3. cust. asks why they cant track their card
  4. cust. jumps back & forth really fast
  5. never know what ya gonna get
  6. Cozumel messed up an order
  7. Price Adjustment complaint
  8. customer wont accept the rules
  9. Canadianconfused about taxes
  10. cold transfer
  11. Customer calls you something other than your name
  12. Explain that discoloring isn't covered by the warranty
  13. cust. does not qualify calls back for same plan
  14. Customer has southern accent
  15. notes say caller is enrolled but they are not
  16. you type super long note & it disappears when you click save
  17. cust. keeps believing wrong info. after u explain it a few times
  18. 2 hour Phone Call
  19. Cust. asks how to apply Promo Code
  20. Customer has no confirmation number
  21. wants to return policy because it has a hole in it
  22. asks if you're in TN so u tell a story
  23. Package Lost in Transit
  24. FREE SPACE!
  25. irate caller scares you