notes saycaller isenrolled butthey are notneverknowwhat yagonna getWants moneyback for 3 yr.old policybecause theydecide to switchAnswersto emailwith holein productCust. askshow to applyPromo CodeCustomerhassouthernaccentcust. keepsbelievingwrong info.after u explainit a few timesasks ifyou're inTN so utell a storycust. jumpsback &forth reallyfastcust. doesnot qualifycalls back forsame planwants toreturn policybecause ithas a hole initcoldtransferPackageLost inTransitCustomercalls yousomethingother thanyour name2 hourPhoneCallCozumelmessedup anorderFREESPACE!you type superlong note & itdisappearswhen you clicksaveCanadianconfusedabout taxesirate callerscaresyouExplain thatdiscoloringisn't coveredby thewarrantyCustomerhas noconfirmationnumberPriceAdjustmentcomplaintcustomerwontaccept therulescust. askswhy theycant tracktheir cardnotes saycaller isenrolled butthey are notneverknowwhat yagonna getWants moneyback for 3 yr.old policybecause theydecide to switchAnswersto emailwith holein productCust. askshow to applyPromo CodeCustomerhassouthernaccentcust. keepsbelievingwrong info.after u explainit a few timesasks ifyou're inTN so utell a storycust. jumpsback &forth reallyfastcust. doesnot qualifycalls back forsame planwants toreturn policybecause ithas a hole initcoldtransferPackageLost inTransitCustomercalls yousomethingother thanyour name2 hourPhoneCallCozumelmessedup anorderFREESPACE!you type superlong note & itdisappearswhen you clicksaveCanadianconfusedabout taxesirate callerscaresyouExplain thatdiscoloringisn't coveredby thewarrantyCustomerhas noconfirmationnumberPriceAdjustmentcomplaintcustomerwontaccept therulescust. askswhy theycant tracktheir card

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. notes say caller is enrolled but they are not
  2. never know what ya gonna get
  3. Wants money back for 3 yr. old policy because they decide to switch
  4. Answers to email with hole in product
  5. Cust. asks how to apply Promo Code
  6. Customer has southern accent
  7. cust. keeps believing wrong info. after u explain it a few times
  8. asks if you're in TN so u tell a story
  9. cust. jumps back & forth really fast
  10. cust. does not qualify calls back for same plan
  11. wants to return policy because it has a hole in it
  12. cold transfer
  13. Package Lost in Transit
  14. Customer calls you something other than your name
  15. 2 hour Phone Call
  16. Cozumel messed up an order
  17. FREE SPACE!
  18. you type super long note & it disappears when you click save
  19. Canadianconfused about taxes
  20. irate caller scares you
  21. Explain that discoloring isn't covered by the warranty
  22. Customer has no confirmation number
  23. Price Adjustment complaint
  24. customer wont accept the rules
  25. cust. asks why they cant track their card