(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Work a request with 4+ duplicates
Extended hold - 10+ minutes
Release a request to the appeals team
Utilize slack room for a question
Clear your queue - time to take new keys
Make a grouped call
Rescue - Provider PA training
Send a request to PQ
Send a request to Hub Jr queue
Contribute to your teams A&I tracking
Work a call in form
Read through the style guide on the wiki
Make 20 outbound calls
Help the user 'renew' a request
Use the procedures document to help answer a question you have
Walk a user through navigating CMM portal
Make 40+ outbound calls
Mark an approval (call plan only)
Rescue - Fax Failure
Blocked - you've been third partied
Leave a PHI voicemail
Troubleshoot an ePA error message
Form pick - called the pharmacy to verify correct insurance coverage