Mark anapproval(call planonly)Marked arequest astherapychangedBlocked -you'vebeen thirdpartiedWorked arequestwith anEHR tagReadthrough thestyle guideon the wikiClear theQueue! Nomore itemsto takeUsedresources toanswer aquestion IhadPower Hour! -worked 1 hourstraight withoutchecking mycell phoneAsked mysupervisorfor helpTransferred acall to CMM tohelppharmacy withtheir settingsMake 20outboundcallsWalk a userthroughnavigatingCMM portalWorked 5requests backto back withgrouped callsSent a requestfor help toupdatepharmacynotesMark a requestfor the appealsteam(unfavorablewith detailednote)Left aperfect anddetailedcall noteExtendedhold - 10+minutesWork arequestwith aduplicateEducatedthe useron whatCMM isWork arequestwith 4+duplicatesLeave aPHIvoicemailMake 40+outboundcallsWorked arequestwith a PAreach tagLeft detailednotes onevery key Iworked todayMark anapproval(call planonly)Marked arequest astherapychangedBlocked -you'vebeen thirdpartiedWorked arequestwith anEHR tagReadthrough thestyle guideon the wikiClear theQueue! Nomore itemsto takeUsedresources toanswer aquestion IhadPower Hour! -worked 1 hourstraight withoutchecking mycell phoneAsked mysupervisorfor helpTransferred acall to CMM tohelppharmacy withtheir settingsMake 20outboundcallsWalk a userthroughnavigatingCMM portalWorked 5requests backto back withgrouped callsSent a requestfor help toupdatepharmacynotesMark a requestfor the appealsteam(unfavorablewith detailednote)Left aperfect anddetailedcall noteExtendedhold - 10+minutesWork arequestwith aduplicateEducatedthe useron whatCMM isWork arequestwith 4+duplicatesLeave aPHIvoicemailMake 40+outboundcallsWorked arequestwith a PAreach tagLeft detailednotes onevery key Iworked today

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mark an approval (call plan only)
  2. Marked a request as therapy changed
  3. Blocked - you've been third partied
  4. Worked a request with an EHR tag
  5. Read through the style guide on the wiki
  6. Clear the Queue! No more items to take
  7. Used resources to answer a question I had
  8. Power Hour! - worked 1 hour straight without checking my cell phone
  9. Asked my supervisor for help
  10. Transferred a call to CMM to help pharmacy with their settings
  11. Make 20 outbound calls
  12. Walk a user through navigating CMM portal
  13. Worked 5 requests back to back with grouped calls
  14. Sent a request for help to update pharmacy notes
  15. Mark a request for the appeals team (unfavorable with detailed note)
  16. Left a perfect and detailed call note
  17. Extended hold - 10+ minutes
  18. Work a request with a duplicate
  19. Educated the user on what CMM is
  20. Work a request with 4+ duplicates
  21. Leave a PHI voicemail
  22. Make 40+ outbound calls
  23. Worked a request with a PA reach tag
  24. Left detailed notes on every key I worked today