(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a call to CMM to help pharmacy with their settings
Read through the style guide on the wiki
Mark an approval (call plan only)
Clear the Queue! No more items to take
Used resources to answer a question I had
Worked a request with a PA reach tag
Left detailed notes on every key I worked today
Left a perfect and detailed call note
Walk a user through navigating CMM portal
Work a request with 4+ duplicates
Make 40+ outbound calls
Mark a request for the appeals team (unfavorable with detailed note)
Worked 5 requests back to back with grouped calls
Marked a request as therapy changed
Sent a request for help to update pharmacy notes
Educated the user on what CMM is
Asked my supervisor for help
Extended hold - 10+ minutes
Worked a request with an EHR tag
Power Hour! - worked 1 hour straight without checking my cell phone
