(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Read through the style guide on the wiki
Walk a user through navigating CMM portal
Mark a request for the appeals team (unfavorable with detailed note)
Transferred a call to CMM to help pharmacy with their settings
Educated the user on what CMM is
Worked a request with an EHR tag
Left a perfect and detailed call note
Sent a request for help to update pharmacy notes
Work a request with 4+ duplicates
Extended hold - 10+ minutes
Work a request with a duplicate
Left detailed notes on every key I worked today
Worked a request with a PA reach tag
Worked 5 requests back to back with grouped calls
Marked a request as therapy changed
Clear the Queue! No more items to take
Blocked - you've been third partied
Mark an approval (call plan only)
Make 20 outbound calls
Leave a PHI voicemail
Power Hour! - worked 1 hour straight without checking my cell phone
