Make 40+outboundcallsAsked mysupervisorfor helpLeave aPHIvoicemailMake 20outboundcallsMark anapproval(call planonly)Marked arequest astherapychangedExtendedhold - 10+minutesSent a requestfor help toupdatepharmacynotesWorked 5requests backto back withgrouped callsUsedresources toanswer aquestion IhadWorked arequestwith anEHR tagPower Hour! -worked 1 hourstraight withoutchecking mycell phoneReadthrough thestyle guideon the wikiBlocked -you'vebeen thirdpartiedEducatedthe useron whatCMM isWorked arequestwith a PAreach tagMark a requestfor the appealsteam(unfavorablewith detailednote)Work arequestwith aduplicateTransferred acall to CMM tohelppharmacy withtheir settingsLeft detailednotes onevery key Iworked todayClear theQueue! Nomore itemsto takeLeft aperfect anddetailedcall noteWork arequestwith 4+duplicatesWalk a userthroughnavigatingCMM portalMake 40+outboundcallsAsked mysupervisorfor helpLeave aPHIvoicemailMake 20outboundcallsMark anapproval(call planonly)Marked arequest astherapychangedExtendedhold - 10+minutesSent a requestfor help toupdatepharmacynotesWorked 5requests backto back withgrouped callsUsedresources toanswer aquestion IhadWorked arequestwith anEHR tagPower Hour! -worked 1 hourstraight withoutchecking mycell phoneReadthrough thestyle guideon the wikiBlocked -you'vebeen thirdpartiedEducatedthe useron whatCMM isWorked arequestwith a PAreach tagMark a requestfor the appealsteam(unfavorablewith detailednote)Work arequestwith aduplicateTransferred acall to CMM tohelppharmacy withtheir settingsLeft detailednotes onevery key Iworked todayClear theQueue! Nomore itemsto takeLeft aperfect anddetailedcall noteWork arequestwith 4+duplicatesWalk a userthroughnavigatingCMM portal

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make 40+ outbound calls
  2. Asked my supervisor for help
  3. Leave a PHI voicemail
  4. Make 20 outbound calls
  5. Mark an approval (call plan only)
  6. Marked a request as therapy changed
  7. Extended hold - 10+ minutes
  8. Sent a request for help to update pharmacy notes
  9. Worked 5 requests back to back with grouped calls
  10. Used resources to answer a question I had
  11. Worked a request with an EHR tag
  12. Power Hour! - worked 1 hour straight without checking my cell phone
  13. Read through the style guide on the wiki
  14. Blocked - you've been third partied
  15. Educated the user on what CMM is
  16. Worked a request with a PA reach tag
  17. Mark a request for the appeals team (unfavorable with detailed note)
  18. Work a request with a duplicate
  19. Transferred a call to CMM to help pharmacy with their settings
  20. Left detailed notes on every key I worked today
  21. Clear the Queue! No more items to take
  22. Left a perfect and detailed call note
  23. Work a request with 4+ duplicates
  24. Walk a user through navigating CMM portal