(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Educated the user on what CMM is
Worked a request with an EHR tag
Extended hold - 10+ minutes
Leave a PHI voicemail
Worked a request with a PA reach tag
Make 40+ outbound calls
Marked a request as therapy changed
Power Hour! - worked 1 hour straight without checking my cell phone
Work a request with 4+ duplicates
Mark an approval (call plan only)
Read through the style guide on the wiki
Blocked - you've been third partied
Used resources to answer a question I had
Left detailed notes on every key I worked today
Mark a request for the appeals team (unfavorable with detailed note)
Worked 5 requests back to back with grouped calls
Sent a request for help to update pharmacy notes
Asked my supervisor for help
Transferred a call to CMM to help pharmacy with their settings
