(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Clear the Queue! No more items to take
Mark an approval (call plan only)
Mark a request for the appeals team (unfavorable with detailed note)
Blocked - you've been third partied
Work a request with a duplicate
Power Hour! - worked 1 hour straight without checking my cell phone
Walk a user through navigating CMM portal
Worked 5 requests back to back with grouped calls
Used resources to answer a question I had
Make 20 outbound calls
Marked a request as therapy changed
Work a request with 4+ duplicates
Leave a PHI voicemail
Left detailed notes on every key I worked today
Asked my supervisor for help
Worked a request with an EHR tag
Make 40+ outbound calls
Educated the user on what CMM is
Worked a request with a PA reach tag
Transferred a call to CMM to help pharmacy with their settings