Work arequestwith 4+duplicatesMark anapproval(call planonly)Asked mysupervisorfor helpEducatedthe useron whatCMM isWork arequestwith aduplicateSent a requestfor help toupdatepharmacynotesMake 40+outboundcallsWorked arequestwith a PAreach tagClear theQueue! Nomore itemsto takeLeave aPHIvoicemailMake 20outboundcallsMarked arequest astherapychangedLeft aperfect anddetailedcall noteLeft detailednotes onevery key Iworked todayWorked 5requests backto back withgrouped callsBlocked -you'vebeen thirdpartiedMark a requestfor the appealsteam(unfavorablewith detailednote)Extendedhold - 10+minutesWalk a userthroughnavigatingCMM portalReadthrough thestyle guideon the wikiUsedresources toanswer aquestion IhadTransferred acall to CMM tohelppharmacy withtheir settingsPower Hour! -worked 1 hourstraight withoutchecking mycell phoneWorked arequestwith anEHR tagWork arequestwith 4+duplicatesMark anapproval(call planonly)Asked mysupervisorfor helpEducatedthe useron whatCMM isWork arequestwith aduplicateSent a requestfor help toupdatepharmacynotesMake 40+outboundcallsWorked arequestwith a PAreach tagClear theQueue! Nomore itemsto takeLeave aPHIvoicemailMake 20outboundcallsMarked arequest astherapychangedLeft aperfect anddetailedcall noteLeft detailednotes onevery key Iworked todayWorked 5requests backto back withgrouped callsBlocked -you'vebeen thirdpartiedMark a requestfor the appealsteam(unfavorablewith detailednote)Extendedhold - 10+minutesWalk a userthroughnavigatingCMM portalReadthrough thestyle guideon the wikiUsedresources toanswer aquestion IhadTransferred acall to CMM tohelppharmacy withtheir settingsPower Hour! -worked 1 hourstraight withoutchecking mycell phoneWorked arequestwith anEHR tag

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a request with 4+ duplicates
  2. Mark an approval (call plan only)
  3. Asked my supervisor for help
  4. Educated the user on what CMM is
  5. Work a request with a duplicate
  6. Sent a request for help to update pharmacy notes
  7. Make 40+ outbound calls
  8. Worked a request with a PA reach tag
  9. Clear the Queue! No more items to take
  10. Leave a PHI voicemail
  11. Make 20 outbound calls
  12. Marked a request as therapy changed
  13. Left a perfect and detailed call note
  14. Left detailed notes on every key I worked today
  15. Worked 5 requests back to back with grouped calls
  16. Blocked - you've been third partied
  17. Mark a request for the appeals team (unfavorable with detailed note)
  18. Extended hold - 10+ minutes
  19. Walk a user through navigating CMM portal
  20. Read through the style guide on the wiki
  21. Used resources to answer a question I had
  22. Transferred a call to CMM to help pharmacy with their settings
  23. Power Hour! - worked 1 hour straight without checking my cell phone
  24. Worked a request with an EHR tag