(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a request for help to update pharmacy notes
Power Hour! - worked 1 hour straight without checking my cell phone
Work a request with 4+ duplicates
Used resources to answer a question I had
Make 40+ outbound calls
Worked 5 requests back to back with grouped calls
Blocked - you've been third partied
Clear the Queue! No more items to take
Left a perfect and detailed call note
Educated the user on what CMM is
Extended hold - 10+ minutes
Make 20 outbound calls
Walk a user through navigating CMM portal
Worked a request with an EHR tag
Transferred a call to CMM to help pharmacy with their settings
Left detailed notes on every key I worked today
Leave a PHI voicemail
Asked my supervisor for help
Work a request with a duplicate
Read through the style guide on the wiki
Marked a request as therapy changed
Worked a request with a PA reach tag
Mark an approval (call plan only)
Mark a request for the appeals team (unfavorable with detailed note)
