(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a call to CMM to help pharmacy with their settings
Used resources to answer a question I had
Blocked - you've been third partied
Make 40+ outbound calls
Work a request with 4+ duplicates
Leave a PHI voicemail
Worked 5 requests back to back with grouped calls
Make 20 outbound calls
Clear the Queue! No more items to take
Left detailed notes on every key I worked today
Read through the style guide on the wiki
Worked a request with a PA reach tag
Left a perfect and detailed call note
Asked my supervisor for help
Work a request with a duplicate
Educated the user on what CMM is
Walk a user through navigating CMM portal
Sent a request for help to update pharmacy notes
Mark a request for the appeals team (unfavorable with detailed note)
Power Hour! - worked 1 hour straight without checking my cell phone