Blocked -you'vebeen thirdpartiedLeft detailednotes onevery key Iworked todayLeave aPHIvoicemailSent a requestfor help toupdatepharmacynotesWorked arequestwith anEHR tagPower Hour! -worked 1 hourstraight withoutchecking mycell phoneUsedresources toanswer aquestion IhadExtendedhold - 10+minutesTransferred acall to CMM tohelppharmacy withtheir settingsEducatedthe useron whatCMM isWalk a userthroughnavigatingCMM portalMark a requestfor the appealsteam(unfavorablewith detailednote)Work arequestwith aduplicateMake 20outboundcallsMark anapproval(call planonly)Clear theQueue! Nomore itemsto takeWorked 5requests backto back withgrouped callsWork arequestwith 4+duplicatesMake 40+outboundcallsWorked arequestwith a PAreach tagLeft aperfect anddetailedcall noteAsked mysupervisorfor helpReadthrough thestyle guideon the wikiMarked arequest astherapychangedBlocked -you'vebeen thirdpartiedLeft detailednotes onevery key Iworked todayLeave aPHIvoicemailSent a requestfor help toupdatepharmacynotesWorked arequestwith anEHR tagPower Hour! -worked 1 hourstraight withoutchecking mycell phoneUsedresources toanswer aquestion IhadExtendedhold - 10+minutesTransferred acall to CMM tohelppharmacy withtheir settingsEducatedthe useron whatCMM isWalk a userthroughnavigatingCMM portalMark a requestfor the appealsteam(unfavorablewith detailednote)Work arequestwith aduplicateMake 20outboundcallsMark anapproval(call planonly)Clear theQueue! Nomore itemsto takeWorked 5requests backto back withgrouped callsWork arequestwith 4+duplicatesMake 40+outboundcallsWorked arequestwith a PAreach tagLeft aperfect anddetailedcall noteAsked mysupervisorfor helpReadthrough thestyle guideon the wikiMarked arequest astherapychanged

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Blocked - you've been third partied
  2. Left detailed notes on every key I worked today
  3. Leave a PHI voicemail
  4. Sent a request for help to update pharmacy notes
  5. Worked a request with an EHR tag
  6. Power Hour! - worked 1 hour straight without checking my cell phone
  7. Used resources to answer a question I had
  8. Extended hold - 10+ minutes
  9. Transferred a call to CMM to help pharmacy with their settings
  10. Educated the user on what CMM is
  11. Walk a user through navigating CMM portal
  12. Mark a request for the appeals team (unfavorable with detailed note)
  13. Work a request with a duplicate
  14. Make 20 outbound calls
  15. Mark an approval (call plan only)
  16. Clear the Queue! No more items to take
  17. Worked 5 requests back to back with grouped calls
  18. Work a request with 4+ duplicates
  19. Make 40+ outbound calls
  20. Worked a request with a PA reach tag
  21. Left a perfect and detailed call note
  22. Asked my supervisor for help
  23. Read through the style guide on the wiki
  24. Marked a request as therapy changed