Clear theQueue! Nomore itemsto takeMark anapproval(call planonly)Mark a requestfor the appealsteam(unfavorablewith detailednote)Blocked -you'vebeen thirdpartiedWork arequestwith aduplicatePower Hour! -worked 1 hourstraight withoutchecking mycell phoneWalk a userthroughnavigatingCMM portalWorked 5requests backto back withgrouped callsUsedresources toanswer aquestion IhadMake 20outboundcallsMarked arequest astherapychangedWork arequestwith 4+duplicatesLeave aPHIvoicemailLeft detailednotes onevery key Iworked todayAsked mysupervisorfor helpWorked arequestwith anEHR tagMake 40+outboundcallsEducatedthe useron whatCMM isWorked arequestwith a PAreach tagTransferred acall to CMM tohelppharmacy withtheir settingsExtendedhold - 10+minutesReadthrough thestyle guideon the wikiSent a requestfor help toupdatepharmacynotesLeft aperfect anddetailedcall noteClear theQueue! Nomore itemsto takeMark anapproval(call planonly)Mark a requestfor the appealsteam(unfavorablewith detailednote)Blocked -you'vebeen thirdpartiedWork arequestwith aduplicatePower Hour! -worked 1 hourstraight withoutchecking mycell phoneWalk a userthroughnavigatingCMM portalWorked 5requests backto back withgrouped callsUsedresources toanswer aquestion IhadMake 20outboundcallsMarked arequest astherapychangedWork arequestwith 4+duplicatesLeave aPHIvoicemailLeft detailednotes onevery key Iworked todayAsked mysupervisorfor helpWorked arequestwith anEHR tagMake 40+outboundcallsEducatedthe useron whatCMM isWorked arequestwith a PAreach tagTransferred acall to CMM tohelppharmacy withtheir settingsExtendedhold - 10+minutesReadthrough thestyle guideon the wikiSent a requestfor help toupdatepharmacynotesLeft aperfect anddetailedcall note

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear the Queue! No more items to take
  2. Mark an approval (call plan only)
  3. Mark a request for the appeals team (unfavorable with detailed note)
  4. Blocked - you've been third partied
  5. Work a request with a duplicate
  6. Power Hour! - worked 1 hour straight without checking my cell phone
  7. Walk a user through navigating CMM portal
  8. Worked 5 requests back to back with grouped calls
  9. Used resources to answer a question I had
  10. Make 20 outbound calls
  11. Marked a request as therapy changed
  12. Work a request with 4+ duplicates
  13. Leave a PHI voicemail
  14. Left detailed notes on every key I worked today
  15. Asked my supervisor for help
  16. Worked a request with an EHR tag
  17. Make 40+ outbound calls
  18. Educated the user on what CMM is
  19. Worked a request with a PA reach tag
  20. Transferred a call to CMM to help pharmacy with their settings
  21. Extended hold - 10+ minutes
  22. Read through the style guide on the wiki
  23. Sent a request for help to update pharmacy notes
  24. Left a perfect and detailed call note