Clear theQueue! Nomore itemsto takeWork arequestwith aduplicateUsedresources toanswer aquestion IhadPower Hour! -worked 1 hourstraight withoutchecking mycell phoneAsked mysupervisorfor helpTransferred acall to CMM tohelppharmacy withtheir settingsLeft aperfect anddetailedcall noteLeft detailednotes onevery key Iworked todayWorked 5requests backto back withgrouped callsWorked arequestwith a PAreach tagWork arequestwith 4+duplicatesMarked arequest astherapychangedSent a requestfor help toupdatepharmacynotesMark anapproval(call planonly)Readthrough thestyle guideon the wikiEducatedthe useron whatCMM isMake 40+outboundcallsWalk a userthroughnavigatingCMM portalMake 20outboundcallsLeave aPHIvoicemailExtendedhold - 10+minutesBlocked -you'vebeen thirdpartiedMark a requestfor the appealsteam(unfavorablewith detailednote)Worked arequestwith anEHR tagClear theQueue! Nomore itemsto takeWork arequestwith aduplicateUsedresources toanswer aquestion IhadPower Hour! -worked 1 hourstraight withoutchecking mycell phoneAsked mysupervisorfor helpTransferred acall to CMM tohelppharmacy withtheir settingsLeft aperfect anddetailedcall noteLeft detailednotes onevery key Iworked todayWorked 5requests backto back withgrouped callsWorked arequestwith a PAreach tagWork arequestwith 4+duplicatesMarked arequest astherapychangedSent a requestfor help toupdatepharmacynotesMark anapproval(call planonly)Readthrough thestyle guideon the wikiEducatedthe useron whatCMM isMake 40+outboundcallsWalk a userthroughnavigatingCMM portalMake 20outboundcallsLeave aPHIvoicemailExtendedhold - 10+minutesBlocked -you'vebeen thirdpartiedMark a requestfor the appealsteam(unfavorablewith detailednote)Worked arequestwith anEHR tag

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear the Queue! No more items to take
  2. Work a request with a duplicate
  3. Used resources to answer a question I had
  4. Power Hour! - worked 1 hour straight without checking my cell phone
  5. Asked my supervisor for help
  6. Transferred a call to CMM to help pharmacy with their settings
  7. Left a perfect and detailed call note
  8. Left detailed notes on every key I worked today
  9. Worked 5 requests back to back with grouped calls
  10. Worked a request with a PA reach tag
  11. Work a request with 4+ duplicates
  12. Marked a request as therapy changed
  13. Sent a request for help to update pharmacy notes
  14. Mark an approval (call plan only)
  15. Read through the style guide on the wiki
  16. Educated the user on what CMM is
  17. Make 40+ outbound calls
  18. Walk a user through navigating CMM portal
  19. Make 20 outbound calls
  20. Leave a PHI voicemail
  21. Extended hold - 10+ minutes
  22. Blocked - you've been third partied
  23. Mark a request for the appeals team (unfavorable with detailed note)
  24. Worked a request with an EHR tag