Mark anapproval(call planonly)Power Hour! -worked 1 hourstraight withoutchecking mycell phoneSent a requestfor help toupdatepharmacynotesWorked 5requests backto back withgrouped callsClear theQueue! Nomore itemsto takeLeft detailednotes onevery key Iworked todayExtendedhold - 10+minutesBlocked -you'vebeen thirdpartiedWalk a userthroughnavigatingCMM portalTransferred acall to CMM tohelppharmacy withtheir settingsMake 20outboundcallsLeave aPHIvoicemailReadthrough thestyle guideon the wikiMake 40+outboundcallsEducatedthe useron whatCMM isWork arequestwith 4+duplicatesMark a requestfor the appealsteam(unfavorablewith detailednote)Left aperfect anddetailedcall noteMarked arequest astherapychangedWork arequestwith aduplicateUsedresources toanswer aquestion IhadWorked arequestwith a PAreach tagAsked mysupervisorfor helpWorked arequestwith anEHR tagMark anapproval(call planonly)Power Hour! -worked 1 hourstraight withoutchecking mycell phoneSent a requestfor help toupdatepharmacynotesWorked 5requests backto back withgrouped callsClear theQueue! Nomore itemsto takeLeft detailednotes onevery key Iworked todayExtendedhold - 10+minutesBlocked -you'vebeen thirdpartiedWalk a userthroughnavigatingCMM portalTransferred acall to CMM tohelppharmacy withtheir settingsMake 20outboundcallsLeave aPHIvoicemailReadthrough thestyle guideon the wikiMake 40+outboundcallsEducatedthe useron whatCMM isWork arequestwith 4+duplicatesMark a requestfor the appealsteam(unfavorablewith detailednote)Left aperfect anddetailedcall noteMarked arequest astherapychangedWork arequestwith aduplicateUsedresources toanswer aquestion IhadWorked arequestwith a PAreach tagAsked mysupervisorfor helpWorked arequestwith anEHR tag

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mark an approval (call plan only)
  2. Power Hour! - worked 1 hour straight without checking my cell phone
  3. Sent a request for help to update pharmacy notes
  4. Worked 5 requests back to back with grouped calls
  5. Clear the Queue! No more items to take
  6. Left detailed notes on every key I worked today
  7. Extended hold - 10+ minutes
  8. Blocked - you've been third partied
  9. Walk a user through navigating CMM portal
  10. Transferred a call to CMM to help pharmacy with their settings
  11. Make 20 outbound calls
  12. Leave a PHI voicemail
  13. Read through the style guide on the wiki
  14. Make 40+ outbound calls
  15. Educated the user on what CMM is
  16. Work a request with 4+ duplicates
  17. Mark a request for the appeals team (unfavorable with detailed note)
  18. Left a perfect and detailed call note
  19. Marked a request as therapy changed
  20. Work a request with a duplicate
  21. Used resources to answer a question I had
  22. Worked a request with a PA reach tag
  23. Asked my supervisor for help
  24. Worked a request with an EHR tag