(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Left detailed notes on every key I worked today
Leave a PHI voicemail
Work a request with a duplicate
Walk a user through navigating CMM portal
Work a request with 4+ duplicates
Worked a request with an EHR tag
Left a perfect and detailed call note
Extended hold - 10+ minutes
Worked 5 requests back to back with grouped calls
Marked a request as therapy changed
Mark a request for the appeals team (unfavorable with detailed note)
Worked a request with a PA reach tag
Mark an approval (call plan only)
Power Hour! - worked 1 hour straight without checking my cell phone
Blocked - you've been third partied
Sent a request for help to update pharmacy notes
Read through the style guide on the wiki
Asked my supervisor for help
Clear the Queue! No more items to take
Used resources to answer a question I had
Transferred a call to CMM to help pharmacy with their settings
