(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Work a request with 4+ duplicates
Release a request to the appeals team
Contribute to your teams A&I tracking
Form pick - called the pharmacy to verify correct insurance coverage
Troubleshoot an ePA error message
Mark an approval (call plan only)
Help the user 'renew' a request
Work a sponsored renewal
Send a request to PQ
Rescue - Provider PA training
Blocked - you've been third partied
Make 40+ outbound calls
Read through the style guide on the wiki
Make a grouped call
Clear your queue - time to take new keys
Utilize slack room for a question
Extended hold - 10+ minutes
Work a call in form
Send a request to Hub Jr queue
Power Hour! - worked 1 hour straight without checking my cell phone
Rescue - Discount card
Leave a PHI voicemail
Walk a user through navigating CMM portal
Use the procedures document to help answer a question you have
