Make agroupedcallWork arequestwith 4+duplicatesExtendedhold - 10+minutesWork asponsoredrenewalUtilizeslackroom for aquestionRescue -DiscountcardMark anapproval(call planonly)Send arequest toHub JrqueuePower Hour! -worked 1 hourstraight withoutchecking mycell phoneMake 40+outboundcallsWalk a userthroughnavigatingCMM portalSend arequestto PQRelease arequest tothe appealsteamWork acall informTroubleshootan ePA errormessageContributeto yourteams A&ItrackingReadthrough thestyle guideon the wikiLeave aPHIvoicemailForm pick -called thepharmacy toverify correctinsurancecoverageRescue -ProviderPAtrainingBlocked -you'vebeen thirdpartiedClear yourqueue -time to takenew keysUse theproceduresdocument tohelp answer aquestion youhaveHelp theuser'renew' arequestMake agroupedcallWork arequestwith 4+duplicatesExtendedhold - 10+minutesWork asponsoredrenewalUtilizeslackroom for aquestionRescue -DiscountcardMark anapproval(call planonly)Send arequest toHub JrqueuePower Hour! -worked 1 hourstraight withoutchecking mycell phoneMake 40+outboundcallsWalk a userthroughnavigatingCMM portalSend arequestto PQRelease arequest tothe appealsteamWork acall informTroubleshootan ePA errormessageContributeto yourteams A&ItrackingReadthrough thestyle guideon the wikiLeave aPHIvoicemailForm pick -called thepharmacy toverify correctinsurancecoverageRescue -ProviderPAtrainingBlocked -you'vebeen thirdpartiedClear yourqueue -time to takenew keysUse theproceduresdocument tohelp answer aquestion youhaveHelp theuser'renew' arequest

Full Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a grouped call
  2. Work a request with 4+ duplicates
  3. Extended hold - 10+ minutes
  4. Work a sponsored renewal
  5. Utilize slack room for a question
  6. Rescue - Discount card
  7. Mark an approval (call plan only)
  8. Send a request to Hub Jr queue
  9. Power Hour! - worked 1 hour straight without checking my cell phone
  10. Make 40+ outbound calls
  11. Walk a user through navigating CMM portal
  12. Send a request to PQ
  13. Release a request to the appeals team
  14. Work a call in form
  15. Troubleshoot an ePA error message
  16. Contribute to your teams A&I tracking
  17. Read through the style guide on the wiki
  18. Leave a PHI voicemail
  19. Form pick - called the pharmacy to verify correct insurance coverage
  20. Rescue - Provider PA training
  21. Blocked - you've been third partied
  22. Clear your queue - time to take new keys
  23. Use the procedures document to help answer a question you have
  24. Help the user 'renew' a request