(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a grouped call
Walk a user through navigating CMM portal
Leave a PHI voicemail
Utilize slack room for a question
Form pick - called the pharmacy to verify correct insurance coverage
Extended hold - 10+ minutes
Blocked - you've been third partied
Power Hour! - worked 1 hour straight without checking my cell phone
Mark an approval (call plan only)
Use the procedures document to help answer a question you have
