Form pick -called thepharmacy toverify correctinsurancecoverageWork arequestwith 4+duplicatesHelp theuser'renew' arequestPower Hour! -worked 1 hourstraight withoutchecking mycell phoneRescue -ProviderPAtrainingUse theproceduresdocument tohelp answer aquestion youhaveBlocked -you'vebeen thirdpartiedMark anapproval(call planonly)Clear yourqueue -time to takenew keysMake 40+outboundcallsReadthrough thestyle guideon the wikiMake agroupedcallTroubleshootan ePA errormessageRelease arequest tothe appealsteamWork acall informSend arequestto PQUtilizeslackroom for aquestionSend arequest toHub JrqueueLeave aPHIvoicemailExtendedhold - 10+minutesWork asponsoredrenewalContributeto yourteams A&ItrackingWalk a userthroughnavigatingCMM portalRescue -DiscountcardForm pick -called thepharmacy toverify correctinsurancecoverageWork arequestwith 4+duplicatesHelp theuser'renew' arequestPower Hour! -worked 1 hourstraight withoutchecking mycell phoneRescue -ProviderPAtrainingUse theproceduresdocument tohelp answer aquestion youhaveBlocked -you'vebeen thirdpartiedMark anapproval(call planonly)Clear yourqueue -time to takenew keysMake 40+outboundcallsReadthrough thestyle guideon the wikiMake agroupedcallTroubleshootan ePA errormessageRelease arequest tothe appealsteamWork acall informSend arequestto PQUtilizeslackroom for aquestionSend arequest toHub JrqueueLeave aPHIvoicemailExtendedhold - 10+minutesWork asponsoredrenewalContributeto yourteams A&ItrackingWalk a userthroughnavigatingCMM portalRescue -Discountcard

Full Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Form pick - called the pharmacy to verify correct insurance coverage
  2. Work a request with 4+ duplicates
  3. Help the user 'renew' a request
  4. Power Hour! - worked 1 hour straight without checking my cell phone
  5. Rescue - Provider PA training
  6. Use the procedures document to help answer a question you have
  7. Blocked - you've been third partied
  8. Mark an approval (call plan only)
  9. Clear your queue - time to take new keys
  10. Make 40+ outbound calls
  11. Read through the style guide on the wiki
  12. Make a grouped call
  13. Troubleshoot an ePA error message
  14. Release a request to the appeals team
  15. Work a call in form
  16. Send a request to PQ
  17. Utilize slack room for a question
  18. Send a request to Hub Jr queue
  19. Leave a PHI voicemail
  20. Extended hold - 10+ minutes
  21. Work a sponsored renewal
  22. Contribute to your teams A&I tracking
  23. Walk a user through navigating CMM portal
  24. Rescue - Discount card