(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Walk a user through navigating CMM portal
Send a request to Hub Jr queue
Form pick - called the pharmacy to verify correct insurance coverage
Release a request to the appeals team
Make 40+ outbound calls
Work a request with 4+ duplicates
Read through the style guide on the wiki
Blocked - you've been third partied
Work a call in form
Utilize slack room for a question
Troubleshoot an ePA error message
Send a request to PQ
Extended hold - 10+ minutes
Power Hour! - worked 1 hour straight without checking my cell phone
Rescue - Discount card
Rescue - Provider PA training
Mark an approval (call plan only)
Use the procedures document to help answer a question you have
