(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mark an approval (call plan only)
Utilize slack room for a question
Rescue - Provider PA training
Work a call in form
Extended hold - 10+ minutes
Clear your queue - time to take new keys
Release a request to the appeals team
Make a grouped call
Use the procedures document to help answer a question you have
Troubleshoot an ePA error message
Read through the style guide on the wiki
Walk a user through navigating CMM portal
Send a request to PQ
Send a request to Hub Jr queue
Leave a PHI voicemail
Contribute to your teams A&I tracking
Work a request with 4+ duplicates
Make 40+ outbound calls
Rescue - Discount card
Help the user 'renew' a request
Form pick - called the pharmacy to verify correct insurance coverage
Work a sponsored renewal
Power Hour! - worked 1 hour straight without checking my cell phone