(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Send a request to PQ
Use the procedures document to help answer a question you have
Clear your queue - time to take new keys
Power Hour! - worked 1 hour straight without checking my cell phone
Read through the style guide on the wiki
Release a request to the appeals team
Rescue - Provider PA training
Leave a PHI voicemail
Extended hold - 10+ minutes
Blocked - you've been third partied
Make a grouped call
Work a request with 4+ duplicates
Work a sponsored renewal
Send a request to Hub Jr queue
Walk a user through navigating CMM portal
Rescue - Discount card
Troubleshoot an ePA error message
Contribute to your teams A&I tracking
Mark an approval (call plan only)
Help the user 'renew' a request
Make 40+ outbound calls
Form pick - called the pharmacy to verify correct insurance coverage
