Dropped Call Explained how to set an IP address Callback; no answer Repeats instructions to helper Wiring Issue Escalation Had to remote in "Program changed by itself" "My lights won't turn off" Actual defective product Claim Required Language Barrier How to Buy Wants Free Startup Customer Curses LMGTFY From Override to Auto On "I'm a licensed electrician" Sounds not sober Customer lied Doesn't know model/CI PSL Buzz words Can I talk to someone else? Same Customer Same Day Xth time I've called Not our Product Wrong queue Can you see my program? Dropped Call Explained how to set an IP address Callback; no answer Repeats instructions to helper Wiring Issue Escalation Had to remote in "Program changed by itself" "My lights won't turn off" Actual defective product Claim Required Language Barrier How to Buy Wants Free Startup Customer Curses LMGTFY From Override to Auto On "I'm a licensed electrician" Sounds not sober Customer lied Doesn't know model/CI PSL Buzz words Can I talk to someone else? Same Customer Same Day Xth time I've called Not our Product Wrong queue Can you see my program?
(Print)
Dropped Call
Explained how to set an IP address
Callback; no answer
Repeats instructions to helper
Wiring Issue
Escalation
Had to remote in
"Program changed by itself"
"My lights won't turn off"
Actual defective product
Claim Required
Language Barrier
How to Buy
Wants Free Startup
Customer Curses
LMGTFY
From Override to Auto On
"I'm a licensed electrician"
Sounds not sober
Customer lied
Doesn't know model/CI
PSL Buzz words
Can I talk to someone else?
Same Customer Same Day
Xth time I've called
Not our Product
Wrong queue
Can you see my program?
