Pushed backon a clientwanting todecrease #'safter the criticaldateParticipationincreasedfor at least 1eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonBacked up ateammatewho wasOut of OfficeAttendedan onsiteeventComplimenteda teammateWrote anapologyletterReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskGot yelledat by aclient on acallEnteredaKudosQscreenevent had tobe flipped topaperrequisitionsProviderdropped andreplacementproviderfoundSubmittedaCoachingRequestProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issueSubmitteda ChangeControlCaseHelpedtroubleshootan issue witha teammateNo CallNo ShowProviderMissingSuppliesOnsiteHad tocancel anonsiteeventReceived acomplimentfrom a clientregarding theironsite eventSubmitted aCollaborationPushed backon a clientwanting todecrease #'safter the criticaldateParticipationincreasedfor at least 1eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonBacked up ateammatewho wasOut of OfficeAttendedan onsiteeventComplimenteda teammateWrote anapologyletterReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskGot yelledat by aclient on acallEnteredaKudosQscreenevent had tobe flipped topaperrequisitionsProviderdropped andreplacementproviderfoundSubmittedaCoachingRequestProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issueSubmitteda ChangeControlCaseHelpedtroubleshootan issue witha teammateNo CallNo ShowProviderMissingSuppliesOnsiteHad tocancel anonsiteeventReceived acomplimentfrom a clientregarding theironsite eventSubmitted aCollaboration

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pushed back on a client wanting to decrease #'s after the critical date
  2. Participation increased for at least 1 event
  3. Successfully moved 30 events from October to another month during busy season
  4. Backed up a teammate who was Out of Office
  5. Attended an onsite event
  6. Complimented a teammate
  7. Wrote an apology letter
  8. Received a compliment from a client on my customer service
  9. Helped a Teammate with a Task
  10. Got yelled at by a client on a call
  11. Entered a Kudos
  12. Qscreen event had to be flipped to paper requisitions
  13. Provider dropped and replacement provider found
  14. Submitted a Coaching Request
  15. Provider dropped and no replacement found
  16. Submitted a RecognitionQuest for a Colleague
  17. Created a Root Cause Analysis for a client issue
  18. Submitted a Change Control Case
  19. Helped troubleshoot an issue with a teammate
  20. No Call No Show Provider
  21. Missing Supplies Onsite
  22. Had to cancel an onsite event
  23. Received a compliment from a client regarding their onsite event
  24. Submitted a Collaboration