Attendedan onsiteeventHelpedtroubleshootan issue witha teammatePushed backon a clientwanting todecrease #'safter the criticaldateWrote anapologyletterSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonHad tocancel anonsiteeventSubmitteda ChangeControlCaseCreated aRoot CauseAnalysis for aclient issueBacked up ateammatewho wasOut of OfficeProviderdropped andnoreplacementfoundParticipationincreasedfor at least 1eventComplimenteda teammateProviderdropped andreplacementproviderfoundGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventSubmitted aCollaborationSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a client onmy customerserviceSubmittedaCoachingRequestNo CallNo ShowProviderQscreenevent had tobe flipped topaperrequisitionsHelped aTeammatewith aTaskEnteredaKudosMissingSuppliesOnsiteAttendedan onsiteeventHelpedtroubleshootan issue witha teammatePushed backon a clientwanting todecrease #'safter the criticaldateWrote anapologyletterSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonHad tocancel anonsiteeventSubmitteda ChangeControlCaseCreated aRoot CauseAnalysis for aclient issueBacked up ateammatewho wasOut of OfficeProviderdropped andnoreplacementfoundParticipationincreasedfor at least 1eventComplimenteda teammateProviderdropped andreplacementproviderfoundGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventSubmitted aCollaborationSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a client onmy customerserviceSubmittedaCoachingRequestNo CallNo ShowProviderQscreenevent had tobe flipped topaperrequisitionsHelped aTeammatewith aTaskEnteredaKudosMissingSuppliesOnsite

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended an onsite event
  2. Helped troubleshoot an issue with a teammate
  3. Pushed back on a client wanting to decrease #'s after the critical date
  4. Wrote an apology letter
  5. Successfully moved 30 events from October to another month during busy season
  6. Had to cancel an onsite event
  7. Submitted a Change Control Case
  8. Created a Root Cause Analysis for a client issue
  9. Backed up a teammate who was Out of Office
  10. Provider dropped and no replacement found
  11. Participation increased for at least 1 event
  12. Complimented a teammate
  13. Provider dropped and replacement provider found
  14. Got yelled at by a client on a call
  15. Received a compliment from a client regarding their onsite event
  16. Submitted a Collaboration
  17. Submitted a RecognitionQuest for a Colleague
  18. Received a compliment from a client on my customer service
  19. Submitted a Coaching Request
  20. No Call No Show Provider
  21. Qscreen event had to be flipped to paper requisitions
  22. Helped a Teammate with a Task
  23. Entered a Kudos
  24. Missing Supplies Onsite