Complimenteda teammateParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskSubmitted aCollaborationHelpedtroubleshootan issue witha teammateMissingSuppliesOnsiteSubmitted aRecognitionQuestfor a ColleagueQscreenevent had tobe flipped topaperrequisitionsSubmitteda ChangeControlCaseSubmittedaCoachingRequestBacked up ateammatewho wasOut of OfficeWrote anapologyletterAttendedan onsiteeventPushed backon a clientwanting todecrease #'safter the criticaldateHad tocancel anonsiteeventProviderdropped andreplacementproviderfoundEnteredaKudosProviderdropped andnoreplacementfoundGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventNo CallNo ShowProviderComplimenteda teammateParticipationincreasedfor at least 1eventCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonReceived acomplimentfrom a client onmy customerserviceHelped aTeammatewith aTaskSubmitted aCollaborationHelpedtroubleshootan issue witha teammateMissingSuppliesOnsiteSubmitted aRecognitionQuestfor a ColleagueQscreenevent had tobe flipped topaperrequisitionsSubmitteda ChangeControlCaseSubmittedaCoachingRequestBacked up ateammatewho wasOut of OfficeWrote anapologyletterAttendedan onsiteeventPushed backon a clientwanting todecrease #'safter the criticaldateHad tocancel anonsiteeventProviderdropped andreplacementproviderfoundEnteredaKudosProviderdropped andnoreplacementfoundGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventNo CallNo ShowProvider

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a teammate
  2. Participation increased for at least 1 event
  3. Created a Root Cause Analysis for a client issue
  4. Successfully moved 30 events from October to another month during busy season
  5. Received a compliment from a client on my customer service
  6. Helped a Teammate with a Task
  7. Submitted a Collaboration
  8. Helped troubleshoot an issue with a teammate
  9. Missing Supplies Onsite
  10. Submitted a RecognitionQuest for a Colleague
  11. Qscreen event had to be flipped to paper requisitions
  12. Submitted a Change Control Case
  13. Submitted a Coaching Request
  14. Backed up a teammate who was Out of Office
  15. Wrote an apology letter
  16. Attended an onsite event
  17. Pushed back on a client wanting to decrease #'s after the critical date
  18. Had to cancel an onsite event
  19. Provider dropped and replacement provider found
  20. Entered a Kudos
  21. Provider dropped and no replacement found
  22. Got yelled at by a client on a call
  23. Received a compliment from a client regarding their onsite event
  24. No Call No Show Provider