Created aRoot CauseAnalysis for aclient issueMissingSuppliesOnsiteSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventPushed backon a clientwanting todecrease #'safter the criticaldateHelpedtroubleshootan issue witha teammateGot yelledat by aclient on acallReceived acomplimentfrom a client onmy customerserviceSubmittedaCoachingRequestSubmitteda ChangeControlCaseAttendedan onsiteeventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonProviderdropped andreplacementproviderfoundSubmitted aCollaborationBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderReceived acomplimentfrom a clientregarding theironsite eventWrote anapologyletterProviderdropped andnoreplacementfoundQscreenevent had tobe flipped topaperrequisitionsEnteredaKudosComplimenteda teammateHelped aTeammatewith aTaskHad tocancel anonsiteeventCreated aRoot CauseAnalysis for aclient issueMissingSuppliesOnsiteSubmitted aRecognitionQuestfor a ColleagueParticipationincreasedfor at least 1eventPushed backon a clientwanting todecrease #'safter the criticaldateHelpedtroubleshootan issue witha teammateGot yelledat by aclient on acallReceived acomplimentfrom a client onmy customerserviceSubmittedaCoachingRequestSubmitteda ChangeControlCaseAttendedan onsiteeventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonProviderdropped andreplacementproviderfoundSubmitted aCollaborationBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderReceived acomplimentfrom a clientregarding theironsite eventWrote anapologyletterProviderdropped andnoreplacementfoundQscreenevent had tobe flipped topaperrequisitionsEnteredaKudosComplimenteda teammateHelped aTeammatewith aTaskHad tocancel anonsiteevent

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Created a Root Cause Analysis for a client issue
  2. Missing Supplies Onsite
  3. Submitted a RecognitionQuest for a Colleague
  4. Participation increased for at least 1 event
  5. Pushed back on a client wanting to decrease #'s after the critical date
  6. Helped troubleshoot an issue with a teammate
  7. Got yelled at by a client on a call
  8. Received a compliment from a client on my customer service
  9. Submitted a Coaching Request
  10. Submitted a Change Control Case
  11. Attended an onsite event
  12. Successfully moved 30 events from October to another month during busy season
  13. Provider dropped and replacement provider found
  14. Submitted a Collaboration
  15. Backed up a teammate who was Out of Office
  16. No Call No Show Provider
  17. Received a compliment from a client regarding their onsite event
  18. Wrote an apology letter
  19. Provider dropped and no replacement found
  20. Qscreen event had to be flipped to paper requisitions
  21. Entered a Kudos
  22. Complimented a teammate
  23. Helped a Teammate with a Task
  24. Had to cancel an onsite event