Got yelledat by aclient on acallSubmittedaCoachingRequestParticipationincreasedfor at least 1eventComplimenteda teammateSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonPushed backon a clientwanting todecrease #'safter the criticaldateEnteredaKudosSubmitteda ChangeControlCaseProviderdropped andreplacementproviderfoundReceived acomplimentfrom a client onmy customerserviceReceived acomplimentfrom a clientregarding theironsite eventMissingSuppliesOnsiteCreated aRoot CauseAnalysis for aclient issueHelpedtroubleshootan issue witha teammateQscreenevent had tobe flipped topaperrequisitionsNo CallNo ShowProviderHad tocancel anonsiteeventSubmitted aCollaborationBacked up ateammatewho wasOut of OfficeHelped aTeammatewith aTaskSubmitted aRecognitionQuestfor a ColleagueProviderdropped andnoreplacementfoundWrote anapologyletterAttendedan onsiteeventGot yelledat by aclient on acallSubmittedaCoachingRequestParticipationincreasedfor at least 1eventComplimenteda teammateSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonPushed backon a clientwanting todecrease #'safter the criticaldateEnteredaKudosSubmitteda ChangeControlCaseProviderdropped andreplacementproviderfoundReceived acomplimentfrom a client onmy customerserviceReceived acomplimentfrom a clientregarding theironsite eventMissingSuppliesOnsiteCreated aRoot CauseAnalysis for aclient issueHelpedtroubleshootan issue witha teammateQscreenevent had tobe flipped topaperrequisitionsNo CallNo ShowProviderHad tocancel anonsiteeventSubmitted aCollaborationBacked up ateammatewho wasOut of OfficeHelped aTeammatewith aTaskSubmitted aRecognitionQuestfor a ColleagueProviderdropped andnoreplacementfoundWrote anapologyletterAttendedan onsiteevent

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got yelled at by a client on a call
  2. Submitted a Coaching Request
  3. Participation increased for at least 1 event
  4. Complimented a teammate
  5. Successfully moved 30 events from October to another month during busy season
  6. Pushed back on a client wanting to decrease #'s after the critical date
  7. Entered a Kudos
  8. Submitted a Change Control Case
  9. Provider dropped and replacement provider found
  10. Received a compliment from a client on my customer service
  11. Received a compliment from a client regarding their onsite event
  12. Missing Supplies Onsite
  13. Created a Root Cause Analysis for a client issue
  14. Helped troubleshoot an issue with a teammate
  15. Qscreen event had to be flipped to paper requisitions
  16. No Call No Show Provider
  17. Had to cancel an onsite event
  18. Submitted a Collaboration
  19. Backed up a teammate who was Out of Office
  20. Helped a Teammate with a Task
  21. Submitted a RecognitionQuest for a Colleague
  22. Provider dropped and no replacement found
  23. Wrote an apology letter
  24. Attended an onsite event