Got yelledat by aclient on acallWrote anapologyletterEnteredaKudosPushed backon a clientwanting todecrease #'safter the criticaldateHelped aTeammatewith aTaskQscreenevent had tobe flipped topaperrequisitionsReceived acomplimentfrom a client onmy customerserviceCreated aRoot CauseAnalysis for aclient issueAttendedan onsiteeventSubmitted aCollaborationHad tocancel anonsiteeventMissingSuppliesOnsiteParticipationincreasedfor at least 1eventSubmitteda ChangeControlCaseComplimenteda teammateProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateSubmitted aRecognitionQuestfor a ColleagueProviderdropped andnoreplacementfoundSubmittedaCoachingRequestBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderReceived acomplimentfrom a clientregarding theironsite eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonGot yelledat by aclient on acallWrote anapologyletterEnteredaKudosPushed backon a clientwanting todecrease #'safter the criticaldateHelped aTeammatewith aTaskQscreenevent had tobe flipped topaperrequisitionsReceived acomplimentfrom a client onmy customerserviceCreated aRoot CauseAnalysis for aclient issueAttendedan onsiteeventSubmitted aCollaborationHad tocancel anonsiteeventMissingSuppliesOnsiteParticipationincreasedfor at least 1eventSubmitteda ChangeControlCaseComplimenteda teammateProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateSubmitted aRecognitionQuestfor a ColleagueProviderdropped andnoreplacementfoundSubmittedaCoachingRequestBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderReceived acomplimentfrom a clientregarding theironsite eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseason

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got yelled at by a client on a call
  2. Wrote an apology letter
  3. Entered a Kudos
  4. Pushed back on a client wanting to decrease #'s after the critical date
  5. Helped a Teammate with a Task
  6. Qscreen event had to be flipped to paper requisitions
  7. Received a compliment from a client on my customer service
  8. Created a Root Cause Analysis for a client issue
  9. Attended an onsite event
  10. Submitted a Collaboration
  11. Had to cancel an onsite event
  12. Missing Supplies Onsite
  13. Participation increased for at least 1 event
  14. Submitted a Change Control Case
  15. Complimented a teammate
  16. Provider dropped and replacement provider found
  17. Helped troubleshoot an issue with a teammate
  18. Submitted a RecognitionQuest for a Colleague
  19. Provider dropped and no replacement found
  20. Submitted a Coaching Request
  21. Backed up a teammate who was Out of Office
  22. No Call No Show Provider
  23. Received a compliment from a client regarding their onsite event
  24. Successfully moved 30 events from October to another month during busy season