Attendedan onsiteeventSubmitted aCollaborationGot yelledat by aclient on acallWrote anapologyletterReceived acomplimentfrom a client onmy customerserviceProviderdropped andnoreplacementfoundParticipationincreasedfor at least 1eventSubmittedaCoachingRequestProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateEnteredaKudosComplimenteda teammateSubmitteda ChangeControlCaseBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderHelped aTeammatewith aTaskPushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonCreated aRoot CauseAnalysis for aclient issueSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a clientregarding theironsite eventHad tocancel anonsiteeventQscreenevent had tobe flipped topaperrequisitionsAttendedan onsiteeventSubmitted aCollaborationGot yelledat by aclient on acallWrote anapologyletterReceived acomplimentfrom a client onmy customerserviceProviderdropped andnoreplacementfoundParticipationincreasedfor at least 1eventSubmittedaCoachingRequestProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateEnteredaKudosComplimenteda teammateSubmitteda ChangeControlCaseBacked up ateammatewho wasOut of OfficeNo CallNo ShowProviderHelped aTeammatewith aTaskPushed backon a clientwanting todecrease #'safter the criticaldateMissingSuppliesOnsiteSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonCreated aRoot CauseAnalysis for aclient issueSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a clientregarding theironsite eventHad tocancel anonsiteeventQscreenevent had tobe flipped topaperrequisitions

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended an onsite event
  2. Submitted a Collaboration
  3. Got yelled at by a client on a call
  4. Wrote an apology letter
  5. Received a compliment from a client on my customer service
  6. Provider dropped and no replacement found
  7. Participation increased for at least 1 event
  8. Submitted a Coaching Request
  9. Provider dropped and replacement provider found
  10. Helped troubleshoot an issue with a teammate
  11. Entered a Kudos
  12. Complimented a teammate
  13. Submitted a Change Control Case
  14. Backed up a teammate who was Out of Office
  15. No Call No Show Provider
  16. Helped a Teammate with a Task
  17. Pushed back on a client wanting to decrease #'s after the critical date
  18. Missing Supplies Onsite
  19. Successfully moved 30 events from October to another month during busy season
  20. Created a Root Cause Analysis for a client issue
  21. Submitted a RecognitionQuest for a Colleague
  22. Received a compliment from a client regarding their onsite event
  23. Had to cancel an onsite event
  24. Qscreen event had to be flipped to paper requisitions