Complimenteda teammateProviderdropped andnoreplacementfoundSubmitteda ChangeControlCasePushed backon a clientwanting todecrease #'safter the criticaldateSubmittedaCoachingRequestQscreenevent had tobe flipped topaperrequisitionsHelpedtroubleshootan issue witha teammateHad tocancel anonsiteeventGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventReceived acomplimentfrom a client onmy customerserviceBacked up ateammatewho wasOut of OfficeSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonAttendedan onsiteeventParticipationincreasedfor at least 1eventHelped aTeammatewith aTaskCreated aRoot CauseAnalysis for aclient issueSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationEnteredaKudosWrote anapologyletterProviderdropped andreplacementproviderfoundNo CallNo ShowProviderMissingSuppliesOnsiteComplimenteda teammateProviderdropped andnoreplacementfoundSubmitteda ChangeControlCasePushed backon a clientwanting todecrease #'safter the criticaldateSubmittedaCoachingRequestQscreenevent had tobe flipped topaperrequisitionsHelpedtroubleshootan issue witha teammateHad tocancel anonsiteeventGot yelledat by aclient on acallReceived acomplimentfrom a clientregarding theironsite eventReceived acomplimentfrom a client onmy customerserviceBacked up ateammatewho wasOut of OfficeSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonAttendedan onsiteeventParticipationincreasedfor at least 1eventHelped aTeammatewith aTaskCreated aRoot CauseAnalysis for aclient issueSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationEnteredaKudosWrote anapologyletterProviderdropped andreplacementproviderfoundNo CallNo ShowProviderMissingSuppliesOnsite

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Complimented a teammate
  2. Provider dropped and no replacement found
  3. Submitted a Change Control Case
  4. Pushed back on a client wanting to decrease #'s after the critical date
  5. Submitted a Coaching Request
  6. Qscreen event had to be flipped to paper requisitions
  7. Helped troubleshoot an issue with a teammate
  8. Had to cancel an onsite event
  9. Got yelled at by a client on a call
  10. Received a compliment from a client regarding their onsite event
  11. Received a compliment from a client on my customer service
  12. Backed up a teammate who was Out of Office
  13. Successfully moved 30 events from October to another month during busy season
  14. Attended an onsite event
  15. Participation increased for at least 1 event
  16. Helped a Teammate with a Task
  17. Created a Root Cause Analysis for a client issue
  18. Submitted a RecognitionQuest for a Colleague
  19. Submitted a Collaboration
  20. Entered a Kudos
  21. Wrote an apology letter
  22. Provider dropped and replacement provider found
  23. No Call No Show Provider
  24. Missing Supplies Onsite