SubmittedaCoachingRequestSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonSubmitted aCollaborationQscreenevent had tobe flipped topaperrequisitionsNo CallNo ShowProviderMissingSuppliesOnsiteGot yelledat by aclient on acallEnteredaKudosWrote anapologyletterBacked up ateammatewho wasOut of OfficeComplimenteda teammateProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateParticipationincreasedfor at least 1eventReceived acomplimentfrom a clientregarding theironsite eventHelped aTeammatewith aTaskAttendedan onsiteeventSubmitteda ChangeControlCaseProviderdropped andreplacementproviderfoundCreated aRoot CauseAnalysis for aclient issueHad tocancel anonsiteeventReceived acomplimentfrom a client onmy customerserviceSubmitted aRecognitionQuestfor a ColleaguePushed backon a clientwanting todecrease #'safter the criticaldateSubmittedaCoachingRequestSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonSubmitted aCollaborationQscreenevent had tobe flipped topaperrequisitionsNo CallNo ShowProviderMissingSuppliesOnsiteGot yelledat by aclient on acallEnteredaKudosWrote anapologyletterBacked up ateammatewho wasOut of OfficeComplimenteda teammateProviderdropped andnoreplacementfoundHelpedtroubleshootan issue witha teammateParticipationincreasedfor at least 1eventReceived acomplimentfrom a clientregarding theironsite eventHelped aTeammatewith aTaskAttendedan onsiteeventSubmitteda ChangeControlCaseProviderdropped andreplacementproviderfoundCreated aRoot CauseAnalysis for aclient issueHad tocancel anonsiteeventReceived acomplimentfrom a client onmy customerserviceSubmitted aRecognitionQuestfor a ColleaguePushed backon a clientwanting todecrease #'safter the criticaldate

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a Coaching Request
  2. Successfully moved 30 events from October to another month during busy season
  3. Submitted a Collaboration
  4. Qscreen event had to be flipped to paper requisitions
  5. No Call No Show Provider
  6. Missing Supplies Onsite
  7. Got yelled at by a client on a call
  8. Entered a Kudos
  9. Wrote an apology letter
  10. Backed up a teammate who was Out of Office
  11. Complimented a teammate
  12. Provider dropped and no replacement found
  13. Helped troubleshoot an issue with a teammate
  14. Participation increased for at least 1 event
  15. Received a compliment from a client regarding their onsite event
  16. Helped a Teammate with a Task
  17. Attended an onsite event
  18. Submitted a Change Control Case
  19. Provider dropped and replacement provider found
  20. Created a Root Cause Analysis for a client issue
  21. Had to cancel an onsite event
  22. Received a compliment from a client on my customer service
  23. Submitted a RecognitionQuest for a Colleague
  24. Pushed back on a client wanting to decrease #'s after the critical date