Pushed backon a clientwanting todecrease #'safter the criticaldateComplimenteda teammateMissingSuppliesOnsiteSubmittedaCoachingRequestQscreenevent had tobe flipped topaperrequisitionsReceived acomplimentfrom a clientregarding theironsite eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonNo CallNo ShowProviderParticipationincreasedfor at least 1eventSubmitted aCollaborationSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issueGot yelledat by aclient on acallBacked up ateammatewho wasOut of OfficeWrote anapologyletterHelpedtroubleshootan issue witha teammateAttendedan onsiteeventSubmitteda ChangeControlCaseEnteredaKudosHad tocancel anonsiteeventProviderdropped andnoreplacementfoundReceived acomplimentfrom a client onmy customerserviceProviderdropped andreplacementproviderfoundHelped aTeammatewith aTaskPushed backon a clientwanting todecrease #'safter the criticaldateComplimenteda teammateMissingSuppliesOnsiteSubmittedaCoachingRequestQscreenevent had tobe flipped topaperrequisitionsReceived acomplimentfrom a clientregarding theironsite eventSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonNo CallNo ShowProviderParticipationincreasedfor at least 1eventSubmitted aCollaborationSubmitted aRecognitionQuestfor a ColleagueCreated aRoot CauseAnalysis for aclient issueGot yelledat by aclient on acallBacked up ateammatewho wasOut of OfficeWrote anapologyletterHelpedtroubleshootan issue witha teammateAttendedan onsiteeventSubmitteda ChangeControlCaseEnteredaKudosHad tocancel anonsiteeventProviderdropped andnoreplacementfoundReceived acomplimentfrom a client onmy customerserviceProviderdropped andreplacementproviderfoundHelped aTeammatewith aTask

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pushed back on a client wanting to decrease #'s after the critical date
  2. Complimented a teammate
  3. Missing Supplies Onsite
  4. Submitted a Coaching Request
  5. Qscreen event had to be flipped to paper requisitions
  6. Received a compliment from a client regarding their onsite event
  7. Successfully moved 30 events from October to another month during busy season
  8. No Call No Show Provider
  9. Participation increased for at least 1 event
  10. Submitted a Collaboration
  11. Submitted a RecognitionQuest for a Colleague
  12. Created a Root Cause Analysis for a client issue
  13. Got yelled at by a client on a call
  14. Backed up a teammate who was Out of Office
  15. Wrote an apology letter
  16. Helped troubleshoot an issue with a teammate
  17. Attended an onsite event
  18. Submitted a Change Control Case
  19. Entered a Kudos
  20. Had to cancel an onsite event
  21. Provider dropped and no replacement found
  22. Received a compliment from a client on my customer service
  23. Provider dropped and replacement provider found
  24. Helped a Teammate with a Task