Got yelledat by aclient on acallSubmittedaCoachingRequestPushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aCollaborationAttendedan onsiteeventProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a clientregarding theironsite eventSubmitteda ChangeControlCaseNo CallNo ShowProviderEnteredaKudosMissingSuppliesOnsiteParticipationincreasedfor at least 1eventWrote anapologyletterHelped aTeammatewith aTaskQscreenevent had tobe flipped topaperrequisitionsSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonHad tocancel anonsiteeventReceived acomplimentfrom a client onmy customerserviceCreated aRoot CauseAnalysis for aclient issueProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateBacked up ateammatewho wasOut of OfficeComplimenteda teammateGot yelledat by aclient on acallSubmittedaCoachingRequestPushed backon a clientwanting todecrease #'safter the criticaldateSubmitted aCollaborationAttendedan onsiteeventProviderdropped andnoreplacementfoundSubmitted aRecognitionQuestfor a ColleagueReceived acomplimentfrom a clientregarding theironsite eventSubmitteda ChangeControlCaseNo CallNo ShowProviderEnteredaKudosMissingSuppliesOnsiteParticipationincreasedfor at least 1eventWrote anapologyletterHelped aTeammatewith aTaskQscreenevent had tobe flipped topaperrequisitionsSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonHad tocancel anonsiteeventReceived acomplimentfrom a client onmy customerserviceCreated aRoot CauseAnalysis for aclient issueProviderdropped andreplacementproviderfoundHelpedtroubleshootan issue witha teammateBacked up ateammatewho wasOut of OfficeComplimenteda teammate

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got yelled at by a client on a call
  2. Submitted a Coaching Request
  3. Pushed back on a client wanting to decrease #'s after the critical date
  4. Submitted a Collaboration
  5. Attended an onsite event
  6. Provider dropped and no replacement found
  7. Submitted a RecognitionQuest for a Colleague
  8. Received a compliment from a client regarding their onsite event
  9. Submitted a Change Control Case
  10. No Call No Show Provider
  11. Entered a Kudos
  12. Missing Supplies Onsite
  13. Participation increased for at least 1 event
  14. Wrote an apology letter
  15. Helped a Teammate with a Task
  16. Qscreen event had to be flipped to paper requisitions
  17. Successfully moved 30 events from October to another month during busy season
  18. Had to cancel an onsite event
  19. Received a compliment from a client on my customer service
  20. Created a Root Cause Analysis for a client issue
  21. Provider dropped and replacement provider found
  22. Helped troubleshoot an issue with a teammate
  23. Backed up a teammate who was Out of Office
  24. Complimented a teammate