Pushed backon a clientwanting todecrease #'safter the criticaldateSubmittedaCoachingRequestReceived acomplimentfrom a client onmy customerserviceQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationAttendedan onsiteeventMissingSuppliesOnsiteProviderdropped andreplacementproviderfoundHad tocancel anonsiteeventNo CallNo ShowProviderSubmitteda ChangeControlCaseReceived acomplimentfrom a clientregarding theironsite eventProviderdropped andnoreplacementfoundCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonGot yelledat by aclient on acallWrote anapologyletterHelpedtroubleshootan issue witha teammateEnteredaKudosHelped aTeammatewith aTaskBacked up ateammatewho wasOut of OfficeComplimenteda teammatePushed backon a clientwanting todecrease #'safter the criticaldateSubmittedaCoachingRequestReceived acomplimentfrom a client onmy customerserviceQscreenevent had tobe flipped topaperrequisitionsParticipationincreasedfor at least 1eventSubmitted aRecognitionQuestfor a ColleagueSubmitted aCollaborationAttendedan onsiteeventMissingSuppliesOnsiteProviderdropped andreplacementproviderfoundHad tocancel anonsiteeventNo CallNo ShowProviderSubmitteda ChangeControlCaseReceived acomplimentfrom a clientregarding theironsite eventProviderdropped andnoreplacementfoundCreated aRoot CauseAnalysis for aclient issueSuccessfullymoved 30 eventsfrom October toanother monthduring busyseasonGot yelledat by aclient on acallWrote anapologyletterHelpedtroubleshootan issue witha teammateEnteredaKudosHelped aTeammatewith aTaskBacked up ateammatewho wasOut of OfficeComplimenteda teammate

2019 Busy Season - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pushed back on a client wanting to decrease #'s after the critical date
  2. Submitted a Coaching Request
  3. Received a compliment from a client on my customer service
  4. Qscreen event had to be flipped to paper requisitions
  5. Participation increased for at least 1 event
  6. Submitted a RecognitionQuest for a Colleague
  7. Submitted a Collaboration
  8. Attended an onsite event
  9. Missing Supplies Onsite
  10. Provider dropped and replacement provider found
  11. Had to cancel an onsite event
  12. No Call No Show Provider
  13. Submitted a Change Control Case
  14. Received a compliment from a client regarding their onsite event
  15. Provider dropped and no replacement found
  16. Created a Root Cause Analysis for a client issue
  17. Successfully moved 30 events from October to another month during busy season
  18. Got yelled at by a client on a call
  19. Wrote an apology letter
  20. Helped troubleshoot an issue with a teammate
  21. Entered a Kudos
  22. Helped a Teammate with a Task
  23. Backed up a teammate who was Out of Office
  24. Complimented a teammate