Adhere toschedulefor full dayAdd emailaddress tothe policyUsed"Resolve"Take awalk onyourbreakUsed"Resolve"Closecasebeforeday 7"Is this thefirst timeyou'vecalled...?"Log intoSQMportalUse SOPbefore ALcallReceiveWorldClasssurveyCall orconferencewith aproviderKudoscallCalleroverage 80Adhere toschedulefor full dayReceive100 pointevaluationSamebirthmonth asyouUse SOPbefore ALcallTell calleraboutfepblue.orgTell calleraboutmobileappSame firstor lastname ascelebrityKudoscallCall orconferencewith aproviderReceive100 pointevaluationSame firstor lastname asyouReceiveWorldClasssurveyCallerunderage 21Encourageyour peerClosecasebeforeday 21"Is this thefirst timeyou'vecalled...?"Adhere toschedulefor full dayAdd emailaddress tothe policyUsed"Resolve"Take awalk onyourbreakUsed"Resolve"Closecasebeforeday 7"Is this thefirst timeyou'vecalled...?"Log intoSQMportalUse SOPbefore ALcallReceiveWorldClasssurveyCall orconferencewith aproviderKudoscallCalleroverage 80Adhere toschedulefor full dayReceive100 pointevaluationSamebirthmonth asyouUse SOPbefore ALcallTell calleraboutfepblue.orgTell calleraboutmobileappSame firstor lastname ascelebrityKudoscallCall orconferencewith aproviderReceive100 pointevaluationSame firstor lastname asyouReceiveWorldClasssurveyCallerunderage 21Encourageyour peerClosecasebeforeday 21"Is this thefirst timeyou'vecalled...?"

FEP Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Adhere to schedule for full day
  2. Add email address to the policy
  3. Used "Resolve"
  4. Take a walk on your break
  5. Used "Resolve"
  6. Close case before day 7
  7. "Is this the first time you've called...?"
  8. Log into SQM portal
  9. Use SOP before AL call
  10. Receive World Class survey
  11. Call or conference with a provider
  12. Kudos call
  13. Caller over age 80
  14. Adhere to schedule for full day
  15. Receive 100 point evaluation
  16. Same birth month as you
  17. Use SOP before AL call
  18. Tell caller about fepblue.org
  19. Tell caller about mobile app
  20. Same first or last name as celebrity
  21. Kudos call
  22. Call or conference with a provider
  23. Receive 100 point evaluation
  24. Same first or last name as you
  25. Receive World Class survey
  26. Caller under age 21
  27. Encourage your peer
  28. Close case before day 21
  29. "Is this the first time you've called...?"