Call orconferencewith aproviderSame firstor lastname asyou"Is this thefirst timeyou'vecalled...?"Used"Resolve"ReceiveWorldClasssurveyLog intoSQMportalAdd emailaddress tothe policyUse SOPbefore ALcallCall orconferencewith aproviderReceive100 pointevaluationTell calleraboutmobileappClosecasebeforeday 7KudoscallTell calleraboutfepblue.orgCallerunderage 21Same firstor lastname ascelebrityAdhere toschedulefor full dayTake awalk onyourbreakCalleroverage 80Encourageyour peerUsed"Resolve"Receive100 pointevaluationUse SOPbefore ALcallClosecasebeforeday 21Adhere toschedulefor full dayKudoscallReceiveWorldClasssurveySamebirthmonth asyou"Is this thefirst timeyou'vecalled...?"Call orconferencewith aproviderSame firstor lastname asyou"Is this thefirst timeyou'vecalled...?"Used"Resolve"ReceiveWorldClasssurveyLog intoSQMportalAdd emailaddress tothe policyUse SOPbefore ALcallCall orconferencewith aproviderReceive100 pointevaluationTell calleraboutmobileappClosecasebeforeday 7KudoscallTell calleraboutfepblue.orgCallerunderage 21Same firstor lastname ascelebrityAdhere toschedulefor full dayTake awalk onyourbreakCalleroverage 80Encourageyour peerUsed"Resolve"Receive100 pointevaluationUse SOPbefore ALcallClosecasebeforeday 21Adhere toschedulefor full dayKudoscallReceiveWorldClasssurveySamebirthmonth asyou"Is this thefirst timeyou'vecalled...?"

FEP Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call or conference with a provider
  2. Same first or last name as you
  3. "Is this the first time you've called...?"
  4. Used "Resolve"
  5. Receive World Class survey
  6. Log into SQM portal
  7. Add email address to the policy
  8. Use SOP before AL call
  9. Call or conference with a provider
  10. Receive 100 point evaluation
  11. Tell caller about mobile app
  12. Close case before day 7
  13. Kudos call
  14. Tell caller about fepblue.org
  15. Caller under age 21
  16. Same first or last name as celebrity
  17. Adhere to schedule for full day
  18. Take a walk on your break
  19. Caller over age 80
  20. Encourage your peer
  21. Used "Resolve"
  22. Receive 100 point evaluation
  23. Use SOP before AL call
  24. Close case before day 21
  25. Adhere to schedule for full day
  26. Kudos call
  27. Receive World Class survey
  28. Same birth month as you
  29. "Is this the first time you've called...?"