Used"Resolve"Callerunderage 21Use SOPbefore ALcallAdd emailaddress tothe policySamebirthmonth asyouCall orconferencewith aproviderAdhere toschedulefor full daySame firstor lastname ascelebrityCalleroverage 80Same firstor lastname asyouReceive100 pointevaluationCall orconferencewith aproviderTake awalk onyourbreakAdhere toschedulefor full dayTell calleraboutfepblue.orgUsed"Resolve"KudoscallTell calleraboutmobileappClosecasebeforeday 7ReceiveWorldClasssurveyReceive100 pointevaluationClosecasebeforeday 21ReceiveWorldClasssurveyEncourageyour peerUse SOPbefore ALcallLog intoSQMportalKudoscall"Is this thefirst timeyou'vecalled...?""Is this thefirst timeyou'vecalled...?"Used"Resolve"Callerunderage 21Use SOPbefore ALcallAdd emailaddress tothe policySamebirthmonth asyouCall orconferencewith aproviderAdhere toschedulefor full daySame firstor lastname ascelebrityCalleroverage 80Same firstor lastname asyouReceive100 pointevaluationCall orconferencewith aproviderTake awalk onyourbreakAdhere toschedulefor full dayTell calleraboutfepblue.orgUsed"Resolve"KudoscallTell calleraboutmobileappClosecasebeforeday 7ReceiveWorldClasssurveyReceive100 pointevaluationClosecasebeforeday 21ReceiveWorldClasssurveyEncourageyour peerUse SOPbefore ALcallLog intoSQMportalKudoscall"Is this thefirst timeyou'vecalled...?""Is this thefirst timeyou'vecalled...?"

FEP Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used "Resolve"
  2. Caller under age 21
  3. Use SOP before AL call
  4. Add email address to the policy
  5. Same birth month as you
  6. Call or conference with a provider
  7. Adhere to schedule for full day
  8. Same first or last name as celebrity
  9. Caller over age 80
  10. Same first or last name as you
  11. Receive 100 point evaluation
  12. Call or conference with a provider
  13. Take a walk on your break
  14. Adhere to schedule for full day
  15. Tell caller about fepblue.org
  16. Used "Resolve"
  17. Kudos call
  18. Tell caller about mobile app
  19. Close case before day 7
  20. Receive World Class survey
  21. Receive 100 point evaluation
  22. Close case before day 21
  23. Receive World Class survey
  24. Encourage your peer
  25. Use SOP before AL call
  26. Log into SQM portal
  27. Kudos call
  28. "Is this the first time you've called...?"
  29. "Is this the first time you've called...?"