Call orconferencewith aproviderUsed"Resolve"Closecasebeforeday 7Receive100 pointevaluationUsed"Resolve"Samebirthmonth asyouTell calleraboutfepblue.orgCallerunderage 21Adhere toschedulefor full dayTake awalk onyourbreakUse SOPbefore ALcallLog intoSQMportalClosecasebeforeday 21Same firstor lastname ascelebrityKudoscallReceive100 pointevaluationTell calleraboutmobileappEncourageyour peerSame firstor lastname asyouCalleroverage 80"Is this thefirst timeyou'vecalled...?""Is this thefirst timeyou'vecalled...?"Use SOPbefore ALcallAdhere toschedulefor full dayAdd emailaddress tothe policyReceiveWorldClasssurveyCall orconferencewith aproviderReceiveWorldClasssurveyKudoscallCall orconferencewith aproviderUsed"Resolve"Closecasebeforeday 7Receive100 pointevaluationUsed"Resolve"Samebirthmonth asyouTell calleraboutfepblue.orgCallerunderage 21Adhere toschedulefor full dayTake awalk onyourbreakUse SOPbefore ALcallLog intoSQMportalClosecasebeforeday 21Same firstor lastname ascelebrityKudoscallReceive100 pointevaluationTell calleraboutmobileappEncourageyour peerSame firstor lastname asyouCalleroverage 80"Is this thefirst timeyou'vecalled...?""Is this thefirst timeyou'vecalled...?"Use SOPbefore ALcallAdhere toschedulefor full dayAdd emailaddress tothe policyReceiveWorldClasssurveyCall orconferencewith aproviderReceiveWorldClasssurveyKudoscall

FEP Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call or conference with a provider
  2. Used "Resolve"
  3. Close case before day 7
  4. Receive 100 point evaluation
  5. Used "Resolve"
  6. Same birth month as you
  7. Tell caller about fepblue.org
  8. Caller under age 21
  9. Adhere to schedule for full day
  10. Take a walk on your break
  11. Use SOP before AL call
  12. Log into SQM portal
  13. Close case before day 21
  14. Same first or last name as celebrity
  15. Kudos call
  16. Receive 100 point evaluation
  17. Tell caller about mobile app
  18. Encourage your peer
  19. Same first or last name as you
  20. Caller over age 80
  21. "Is this the first time you've called...?"
  22. "Is this the first time you've called...?"
  23. Use SOP before AL call
  24. Adhere to schedule for full day
  25. Add email address to the policy
  26. Receive World Class survey
  27. Call or conference with a provider
  28. Receive World Class survey
  29. Kudos call