Log intoSQMportal"Is this thefirst timeyou'vecalled...?"KudoscallAdhere toschedulefor full dayUse SOPbefore ALcallTell calleraboutmobileappCall orconferencewith aproviderReceiveWorldClasssurveyAdhere toschedulefor full dayReceiveWorldClasssurvey"Is this thefirst timeyou'vecalled...?"Closecasebeforeday 21Tell calleraboutfepblue.orgSame firstor lastname ascelebritySame firstor lastname asyouUsed"Resolve"Receive100 pointevaluationUsed"Resolve"Use SOPbefore ALcallTake awalk onyourbreakAdd emailaddress tothe policyCalleroverage 80Encourageyour peerClosecasebeforeday 7KudoscallReceive100 pointevaluationCallerunderage 21Call orconferencewith aproviderSamebirthmonth asyouLog intoSQMportal"Is this thefirst timeyou'vecalled...?"KudoscallAdhere toschedulefor full dayUse SOPbefore ALcallTell calleraboutmobileappCall orconferencewith aproviderReceiveWorldClasssurveyAdhere toschedulefor full dayReceiveWorldClasssurvey"Is this thefirst timeyou'vecalled...?"Closecasebeforeday 21Tell calleraboutfepblue.orgSame firstor lastname ascelebritySame firstor lastname asyouUsed"Resolve"Receive100 pointevaluationUsed"Resolve"Use SOPbefore ALcallTake awalk onyourbreakAdd emailaddress tothe policyCalleroverage 80Encourageyour peerClosecasebeforeday 7KudoscallReceive100 pointevaluationCallerunderage 21Call orconferencewith aproviderSamebirthmonth asyou

FEP Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Log into SQM portal
  2. "Is this the first time you've called...?"
  3. Kudos call
  4. Adhere to schedule for full day
  5. Use SOP before AL call
  6. Tell caller about mobile app
  7. Call or conference with a provider
  8. Receive World Class survey
  9. Adhere to schedule for full day
  10. Receive World Class survey
  11. "Is this the first time you've called...?"
  12. Close case before day 21
  13. Tell caller about fepblue.org
  14. Same first or last name as celebrity
  15. Same first or last name as you
  16. Used "Resolve"
  17. Receive 100 point evaluation
  18. Used "Resolve"
  19. Use SOP before AL call
  20. Take a walk on your break
  21. Add email address to the policy
  22. Caller over age 80
  23. Encourage your peer
  24. Close case before day 7
  25. Kudos call
  26. Receive 100 point evaluation
  27. Caller under age 21
  28. Call or conference with a provider
  29. Same birth month as you