User Experience Data Trap Sentiment A/B Testing Customer Effort Score Heat- Mapping Self- Service Journey Mapping Micro- Surveys Closed- Loop Internet of Things Customer- Centric NPS Predictive Analytics Multi- channel Customer Experience Text Analytics Intuitive Omnichannel Behavioral Analytics Wire- Frame Moments of Truth Frustration Metrics Frictionless Experience Design Thinking User Flow Empathy Real- Time Data Real- time Insights User Experience Data Trap Sentiment A/B Testing Customer Effort Score Heat- Mapping Self- Service Journey Mapping Micro- Surveys Closed- Loop Internet of Things Customer- Centric NPS Predictive Analytics Multi- channel Customer Experience Text Analytics Intuitive Omnichannel Behavioral Analytics Wire- Frame Moments of Truth Frustration Metrics Frictionless Experience Design Thinking User Flow Empathy Real- Time Data Real- time Insights
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-User Experience
B-Data Trap
O-Sentiment
G-A/B Testing
G-Customer Effort Score
N-Heat-Mapping
O-Self-Service
O-Journey Mapping
G-Micro-Surveys
N-Closed-Loop
N-Internet of Things
I-Customer-Centric
O-NPS
B-Predictive Analytics
I-Multi-channel
G-Customer Experience
B-Text Analytics
I-Intuitive
B-Omnichannel
B-Behavioral Analytics
G-Wire-Frame
N-Moments of Truth
O-Frustration Metrics
I-Frictionless Experience
N-Design Thinking
I-User Flow
B-Empathy
G-Real-Time Data
I-Real-time Insights