(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Leave a PHI voicemail
Make a grouped call of 4+ keys
Long hold time - made a call with a hold time of 10+ minutes
BLOCKED - you've been third partied
Work a 'PA Reach request'
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Ask your supervisor for help on a key
Rescue - general white glove service
Mark next step as 'Call pharmacy II-C'
Called a prescriber whos last name was more than 8 letters
Work a 'REST API' request
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Educate the user on who CoverMyMeds is
Make a call to an office in Phoenix Arizona
Work a Biogen consented request
Called on a request with 4+ duplicates
Archive a key for therapy changed
Update prescriber notes with new office preferences
Make a call to an office in your hometown
Soft skills - talk to a user about their weekend plans
Complete a key based off determination letter
Archived key as approved with approval dates and case ID
