(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Read the style guide
Make a grouped call of 4+ keys
Mark next step as 'call plan'
Use phonetic alphabet during a call
Work a Biogen consented request
Called on a request with 4+ duplicates
Mark next step as 'Call pharmacy II-C'
Soft skills - talk to a user about their weekend plans
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Update prescriber notes with new office preferences
Rescue - Fax failure
Make a call to an office in Phoenix Arizona
Work a 'PA Reach request'
Work a 'REST API' request
Archive a key for therapy changed
Rescue - general white glove service
Long hold time - made a call with a hold time of 10+ minutes
Work a 'McKesson' initiated request
Make a call to an office in Columbus Ohio
Made a call to Alaska or Hawaii
Archived key as approved with approval dates and case ID
Make a call to an office in your hometown
Complete a key based off determination letter
Patient last name beginning with 'Z'
Work a sponsored renewal
Called a prescriber whos last name was more than 8 letters
Ask your supervisor for help on a key
Educate the user on who CoverMyMeds is
Leave a PHI voicemail
Mark next step as 'Call pharmacy II-NC'
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
