Called aprescriber whoslast name wasmore than 8lettersMark nextstep as 'CallpharmacyII-C'Ask yoursupervisorfor helpon a keyEducate theuser on whoCoverMyMedsisPatientlast namebeginningwith 'Z'Make a callto an officein ColumbusOhioArchived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansReadthe styleguideWork a'PA Reachrequest'Usephoneticalphabetduring a callMake a callto an officein PhoenixArizonaMake agroupedcall of 4+keysCalled ona requestwith 4+duplicatesArchive akey fortherapychangedRescue- FaxfailurePOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMade acall toAlaska orHawaiiComplete akey based offdeterminationletterMake a callto an officein yourhometownBLOCKED- you'vebeen thirdpartiedUpdateprescribernotes withnew officepreferencesWork asponsoredrenewalRescue -generalwhite gloveserviceWork a'McKesson'initiatedrequestMark nextstep as 'CallpharmacyII-NC'Leave aPHIvoicemailLong holdtime - made acall with ahold time of10+ minutesWork aBiogenconsentedrequestReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionWork a'RESTAPI'requestMark nextstep as'call plan'Called aprescriber whoslast name wasmore than 8lettersMark nextstep as 'CallpharmacyII-C'Ask yoursupervisorfor helpon a keyEducate theuser on whoCoverMyMedsisPatientlast namebeginningwith 'Z'Make a callto an officein ColumbusOhioArchived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansReadthe styleguideWork a'PA Reachrequest'Usephoneticalphabetduring a callMake a callto an officein PhoenixArizonaMake agroupedcall of 4+keysCalled ona requestwith 4+duplicatesArchive akey fortherapychangedRescue- FaxfailurePOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMade acall toAlaska orHawaiiComplete akey based offdeterminationletterMake a callto an officein yourhometownBLOCKED- you'vebeen thirdpartiedUpdateprescribernotes withnew officepreferencesWork asponsoredrenewalRescue -generalwhite gloveserviceWork a'McKesson'initiatedrequestMark nextstep as 'CallpharmacyII-NC'Leave aPHIvoicemailLong holdtime - made acall with ahold time of10+ minutesWork aBiogenconsentedrequestReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionWork a'RESTAPI'requestMark nextstep as'call plan'

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called a prescriber whos last name was more than 8 letters
  2. Mark next step as 'Call pharmacy II-C'
  3. Ask your supervisor for help on a key
  4. Educate the user on who CoverMyMeds is
  5. Patient last name beginning with 'Z'
  6. Make a call to an office in Columbus Ohio
  7. Archived key as approved with approval dates and case ID
  8. Soft skills - talk to a user about their weekend plans
  9. Read the style guide
  10. Work a 'PA Reach request'
  11. Use phonetic alphabet during a call
  12. Make a call to an office in Phoenix Arizona
  13. Make a grouped call of 4+ keys
  14. Called on a request with 4+ duplicates
  15. Archive a key for therapy changed
  16. Rescue - Fax failure
  17. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  18. Made a call to Alaska or Hawaii
  19. Complete a key based off determination letter
  20. Make a call to an office in your hometown
  21. BLOCKED - you've been third partied
  22. Update prescriber notes with new office preferences
  23. Work a sponsored renewal
  24. Rescue - general white glove service
  25. Work a 'McKesson' initiated request
  26. Mark next step as 'Call pharmacy II-NC'
  27. Leave a PHI voicemail
  28. Long hold time - made a call with a hold time of 10+ minutes
  29. Work a Biogen consented request
  30. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  31. Work a 'REST API' request
  32. Mark next step as 'call plan'