(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rescue - Fax failure
Leave a PHI voicemail
Work a 'REST API' request
Educate the user on who CoverMyMeds is
Work a 'PA Reach request'
Called on a request with 4+ duplicates
Long hold time - made a call with a hold time of 10+ minutes
Read the style guide
Make a grouped call of 4+ keys
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Called a prescriber whos last name was more than 8 letters
Complete a key based off determination letter
Ask your supervisor for help on a key
Mark next step as 'Call pharmacy II-C'
Work a 'McKesson' initiated request
Make a call to an office in Columbus Ohio
BLOCKED - you've been third partied
Use phonetic alphabet during a call
Mark next step as 'Call pharmacy II-NC'
Soft skills - talk to a user about their weekend plans
Mark next step as 'call plan'
Make a call to an office in your hometown
Rescue - general white glove service
Work a Biogen consented request
Patient last name beginning with 'Z'
Update prescriber notes with new office preferences
Made a call to Alaska or Hawaii
Archive a key for therapy changed
Work a sponsored renewal
Archived key as approved with approval dates and case ID
Make a call to an office in Phoenix Arizona
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
