(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complete a key based off determination letter
Long hold time - made a call with a hold time of 10+ minutes
Mark next step as 'call plan'
Make a call to an office in Columbus Ohio
Called a prescriber whos last name was more than 8 letters
Make a call to an office in Phoenix Arizona
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Archive a key for therapy changed
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Made a call to Alaska or Hawaii
Update prescriber notes with new office preferences
Archived key as approved with approval dates and case ID
Rescue - general white glove service
Rescue - Fax failure
BLOCKED - you've been third partied
Called on a request with 4+ duplicates
Leave a PHI voicemail
Mark next step as 'Call pharmacy II-NC'
Ask your supervisor for help on a key
Work a 'McKesson' initiated request
Read the style guide
Work a Biogen consented request
Work a 'REST API' request
Make a call to an office in your hometown
Work a sponsored renewal
Make a grouped call of 4+ keys
Mark next step as 'Call pharmacy II-C'
Soft skills - talk to a user about their weekend plans
