Work a'McKesson'initiatedrequestAsk yoursupervisorfor helpon a keyMark nextstep as 'CallpharmacyII-C'Mark nextstep as'call plan'BLOCKED- you'vebeen thirdpartiedReadthe styleguideWork a'PA Reachrequest'POWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMark nextstep as 'CallpharmacyII-NC'Complete akey based offdeterminationletterMake agroupedcall of 4+keysPatientlast namebeginningwith 'Z'Make a callto an officein PhoenixArizonaLeave aPHIvoicemailArchive akey fortherapychangedRescue -generalwhite gloveserviceWork a'RESTAPI'requestUsephoneticalphabetduring a callMake a callto an officein ColumbusOhioRescue- FaxfailureWork aBiogenconsentedrequestCalled aprescriber whoslast name wasmore than 8lettersReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionMake a callto an officein yourhometownLong holdtime - made acall with ahold time of10+ minutesArchived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansMade acall toAlaska orHawaiiWork asponsoredrenewalUpdateprescribernotes withnew officepreferencesCalled ona requestwith 4+duplicatesEducate theuser on whoCoverMyMedsisWork a'McKesson'initiatedrequestAsk yoursupervisorfor helpon a keyMark nextstep as 'CallpharmacyII-C'Mark nextstep as'call plan'BLOCKED- you'vebeen thirdpartiedReadthe styleguideWork a'PA Reachrequest'POWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMark nextstep as 'CallpharmacyII-NC'Complete akey based offdeterminationletterMake agroupedcall of 4+keysPatientlast namebeginningwith 'Z'Make a callto an officein PhoenixArizonaLeave aPHIvoicemailArchive akey fortherapychangedRescue -generalwhite gloveserviceWork a'RESTAPI'requestUsephoneticalphabetduring a callMake a callto an officein ColumbusOhioRescue- FaxfailureWork aBiogenconsentedrequestCalled aprescriber whoslast name wasmore than 8lettersReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionMake a callto an officein yourhometownLong holdtime - made acall with ahold time of10+ minutesArchived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansMade acall toAlaska orHawaiiWork asponsoredrenewalUpdateprescribernotes withnew officepreferencesCalled ona requestwith 4+duplicatesEducate theuser on whoCoverMyMedsis

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a 'McKesson' initiated request
  2. Ask your supervisor for help on a key
  3. Mark next step as 'Call pharmacy II-C'
  4. Mark next step as 'call plan'
  5. BLOCKED - you've been third partied
  6. Read the style guide
  7. Work a 'PA Reach request'
  8. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  9. Mark next step as 'Call pharmacy II-NC'
  10. Complete a key based off determination letter
  11. Make a grouped call of 4+ keys
  12. Patient last name beginning with 'Z'
  13. Make a call to an office in Phoenix Arizona
  14. Leave a PHI voicemail
  15. Archive a key for therapy changed
  16. Rescue - general white glove service
  17. Work a 'REST API' request
  18. Use phonetic alphabet during a call
  19. Make a call to an office in Columbus Ohio
  20. Rescue - Fax failure
  21. Work a Biogen consented request
  22. Called a prescriber whos last name was more than 8 letters
  23. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  24. Make a call to an office in your hometown
  25. Long hold time - made a call with a hold time of 10+ minutes
  26. Archived key as approved with approval dates and case ID
  27. Soft skills - talk to a user about their weekend plans
  28. Made a call to Alaska or Hawaii
  29. Work a sponsored renewal
  30. Update prescriber notes with new office preferences
  31. Called on a request with 4+ duplicates
  32. Educate the user on who CoverMyMeds is