(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a call to an office in your hometown
Called on a request with 4+ duplicates
Rescue - Fax failure
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Archived key as approved with approval dates and case ID
Work a sponsored renewal
Made a call to Alaska or Hawaii
Patient last name beginning with 'Z'
Complete a key based off determination letter
Educate the user on who CoverMyMeds is
Use phonetic alphabet during a call
Mark next step as 'Call pharmacy II-NC'
BLOCKED - you've been third partied
Mark next step as 'Call pharmacy II-C'
Mark next step as 'call plan'
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Work a Biogen consented request
Work a 'REST API' request
Make a call to an office in Phoenix Arizona
Leave a PHI voicemail
Rescue - general white glove service
Work a 'McKesson' initiated request
Make a call to an office in Columbus Ohio
Ask your supervisor for help on a key
Update prescriber notes with new office preferences
Soft skills - talk to a user about their weekend plans
Archive a key for therapy changed
Called a prescriber whos last name was more than 8 letters
Read the style guide
Work a 'PA Reach request'
Long hold time - made a call with a hold time of 10+ minutes
