Updateprescribernotes withnew officepreferencesWork a'McKesson'initiatedrequestCalled ona requestwith 4+duplicatesRescue -generalwhite gloveserviceMark nextstep as 'CallpharmacyII-NC'Mark nextstep as'call plan'Ask yoursupervisorfor helpon a keyComplete akey based offdeterminationletterMake agroupedcall of 4+keysWork asponsoredrenewalArchived keyas approvedwith approvaldates andcase IDMark nextstep as 'CallpharmacyII-C'Make a callto an officein PhoenixArizonaPatientlast namebeginningwith 'Z'Released PA asdenied with denialdates, case ID,denial reason andappeal inforamtionEducate theuser on whoCoverMyMedsisMake a callto an officein ColumbusOhioWork a'PA Reachrequest'Made acall toAlaska orHawaiiReadthe styleguideWork a'RESTAPI'requestUsephoneticalphabetduring a callWork aBiogenconsentedrequestArchive akey fortherapychangedRescue- FaxfailureCalled aprescriber whoslast name wasmore than 8lettersMake a callto an officein yourhometownPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueLeave aPHIvoicemailLong holdtime - made acall with ahold time of10+ minutesSoft skills -talk to a userabout theirweekendplansBLOCKED- you'vebeen thirdpartiedUpdateprescribernotes withnew officepreferencesWork a'McKesson'initiatedrequestCalled ona requestwith 4+duplicatesRescue -generalwhite gloveserviceMark nextstep as 'CallpharmacyII-NC'Mark nextstep as'call plan'Ask yoursupervisorfor helpon a keyComplete akey based offdeterminationletterMake agroupedcall of 4+keysWork asponsoredrenewalArchived keyas approvedwith approvaldates andcase IDMark nextstep as 'CallpharmacyII-C'Make a callto an officein PhoenixArizonaPatientlast namebeginningwith 'Z'Released PA asdenied with denialdates, case ID,denial reason andappeal inforamtionEducate theuser on whoCoverMyMedsisMake a callto an officein ColumbusOhioWork a'PA Reachrequest'Made acall toAlaska orHawaiiReadthe styleguideWork a'RESTAPI'requestUsephoneticalphabetduring a callWork aBiogenconsentedrequestArchive akey fortherapychangedRescue- FaxfailureCalled aprescriber whoslast name wasmore than 8lettersMake a callto an officein yourhometownPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueLeave aPHIvoicemailLong holdtime - made acall with ahold time of10+ minutesSoft skills -talk to a userabout theirweekendplansBLOCKED- you'vebeen thirdpartied

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update prescriber notes with new office preferences
  2. Work a 'McKesson' initiated request
  3. Called on a request with 4+ duplicates
  4. Rescue - general white glove service
  5. Mark next step as 'Call pharmacy II-NC'
  6. Mark next step as 'call plan'
  7. Ask your supervisor for help on a key
  8. Complete a key based off determination letter
  9. Make a grouped call of 4+ keys
  10. Work a sponsored renewal
  11. Archived key as approved with approval dates and case ID
  12. Mark next step as 'Call pharmacy II-C'
  13. Make a call to an office in Phoenix Arizona
  14. Patient last name beginning with 'Z'
  15. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  16. Educate the user on who CoverMyMeds is
  17. Make a call to an office in Columbus Ohio
  18. Work a 'PA Reach request'
  19. Made a call to Alaska or Hawaii
  20. Read the style guide
  21. Work a 'REST API' request
  22. Use phonetic alphabet during a call
  23. Work a Biogen consented request
  24. Archive a key for therapy changed
  25. Rescue - Fax failure
  26. Called a prescriber whos last name was more than 8 letters
  27. Make a call to an office in your hometown
  28. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  29. Leave a PHI voicemail
  30. Long hold time - made a call with a hold time of 10+ minutes
  31. Soft skills - talk to a user about their weekend plans
  32. BLOCKED - you've been third partied