(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Work a 'McKesson' initiated request
Ask your supervisor for help on a key
Mark next step as 'Call pharmacy II-C'
Mark next step as 'call plan'
BLOCKED - you've been third partied
Read the style guide
Work a 'PA Reach request'
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Mark next step as 'Call pharmacy II-NC'
Complete a key based off determination letter
Make a grouped call of 4+ keys
Patient last name beginning with 'Z'
Make a call to an office in Phoenix Arizona
Leave a PHI voicemail
Archive a key for therapy changed
Rescue - general white glove service
Work a 'REST API' request
Use phonetic alphabet during a call
Make a call to an office in Columbus Ohio
Rescue - Fax failure
Work a Biogen consented request
Called a prescriber whos last name was more than 8 letters
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Make a call to an office in your hometown
Long hold time - made a call with a hold time of 10+ minutes
Archived key as approved with approval dates and case ID
Soft skills - talk to a user about their weekend plans
Made a call to Alaska or Hawaii
Work a sponsored renewal
Update prescriber notes with new office preferences