Make a callto an officein ColumbusOhioCalled ona requestwith 4+duplicatesMake agroupedcall of 4+keysArchived keyas approvedwith approvaldates andcase IDComplete akey based offdeterminationletterCalled aprescriber whoslast name wasmore than 8lettersRescue- FaxfailureWork asponsoredrenewalArchive akey fortherapychangedWork a'RESTAPI'requestPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMade acall toAlaska orHawaiiMake a callto an officein yourhometownMark nextstep as 'CallpharmacyII-NC'Mark nextstep as 'CallpharmacyII-C'Rescue -generalwhite gloveserviceWork aBiogenconsentedrequestUsephoneticalphabetduring a callUpdateprescribernotes withnew officepreferencesLong holdtime - made acall with ahold time of10+ minutesMake a callto an officein PhoenixArizonaAsk yoursupervisorfor helpon a keyReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionPatientlast namebeginningwith 'Z'Work a'PA Reachrequest'Soft skills -talk to a userabout theirweekendplansLeave aPHIvoicemailWork a'McKesson'initiatedrequestMark nextstep as'call plan'Educate theuser on whoCoverMyMedsisReadthe styleguideBLOCKED- you'vebeen thirdpartiedMake a callto an officein ColumbusOhioCalled ona requestwith 4+duplicatesMake agroupedcall of 4+keysArchived keyas approvedwith approvaldates andcase IDComplete akey based offdeterminationletterCalled aprescriber whoslast name wasmore than 8lettersRescue- FaxfailureWork asponsoredrenewalArchive akey fortherapychangedWork a'RESTAPI'requestPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueMade acall toAlaska orHawaiiMake a callto an officein yourhometownMark nextstep as 'CallpharmacyII-NC'Mark nextstep as 'CallpharmacyII-C'Rescue -generalwhite gloveserviceWork aBiogenconsentedrequestUsephoneticalphabetduring a callUpdateprescribernotes withnew officepreferencesLong holdtime - made acall with ahold time of10+ minutesMake a callto an officein PhoenixArizonaAsk yoursupervisorfor helpon a keyReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionPatientlast namebeginningwith 'Z'Work a'PA Reachrequest'Soft skills -talk to a userabout theirweekendplansLeave aPHIvoicemailWork a'McKesson'initiatedrequestMark nextstep as'call plan'Educate theuser on whoCoverMyMedsisReadthe styleguideBLOCKED- you'vebeen thirdpartied

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a call to an office in Columbus Ohio
  2. Called on a request with 4+ duplicates
  3. Make a grouped call of 4+ keys
  4. Archived key as approved with approval dates and case ID
  5. Complete a key based off determination letter
  6. Called a prescriber whos last name was more than 8 letters
  7. Rescue - Fax failure
  8. Work a sponsored renewal
  9. Archive a key for therapy changed
  10. Work a 'REST API' request
  11. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  12. Made a call to Alaska or Hawaii
  13. Make a call to an office in your hometown
  14. Mark next step as 'Call pharmacy II-NC'
  15. Mark next step as 'Call pharmacy II-C'
  16. Rescue - general white glove service
  17. Work a Biogen consented request
  18. Use phonetic alphabet during a call
  19. Update prescriber notes with new office preferences
  20. Long hold time - made a call with a hold time of 10+ minutes
  21. Make a call to an office in Phoenix Arizona
  22. Ask your supervisor for help on a key
  23. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  24. Patient last name beginning with 'Z'
  25. Work a 'PA Reach request'
  26. Soft skills - talk to a user about their weekend plans
  27. Leave a PHI voicemail
  28. Work a 'McKesson' initiated request
  29. Mark next step as 'call plan'
  30. Educate the user on who CoverMyMeds is
  31. Read the style guide
  32. BLOCKED - you've been third partied