Rescue -generalwhite gloveserviceMake a callto an officein ColumbusOhioPatientlast namebeginningwith 'Z'POWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionMake agroupedcall of 4+keysWork a'PA Reachrequest'Work aBiogenconsentedrequestWork a'McKesson'initiatedrequestUpdateprescribernotes withnew officepreferencesLong holdtime - made acall with ahold time of10+ minutesWork asponsoredrenewalAsk yoursupervisorfor helpon a keyMark nextstep as 'CallpharmacyII-C'Mark nextstep as 'CallpharmacyII-NC'Make a callto an officein PhoenixArizonaCalled ona requestwith 4+duplicatesRescue- FaxfailureSoft skills -talk to a userabout theirweekendplansWork a'RESTAPI'requestComplete akey based offdeterminationletterCalled aprescriber whoslast name wasmore than 8lettersUsephoneticalphabetduring a callEducate theuser on whoCoverMyMedsisReadthe styleguideMake a callto an officein yourhometownMade acall toAlaska orHawaiiArchived keyas approvedwith approvaldates andcase IDMark nextstep as'call plan'BLOCKED- you'vebeen thirdpartiedLeave aPHIvoicemailArchive akey fortherapychangedRescue -generalwhite gloveserviceMake a callto an officein ColumbusOhioPatientlast namebeginningwith 'Z'POWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionMake agroupedcall of 4+keysWork a'PA Reachrequest'Work aBiogenconsentedrequestWork a'McKesson'initiatedrequestUpdateprescribernotes withnew officepreferencesLong holdtime - made acall with ahold time of10+ minutesWork asponsoredrenewalAsk yoursupervisorfor helpon a keyMark nextstep as 'CallpharmacyII-C'Mark nextstep as 'CallpharmacyII-NC'Make a callto an officein PhoenixArizonaCalled ona requestwith 4+duplicatesRescue- FaxfailureSoft skills -talk to a userabout theirweekendplansWork a'RESTAPI'requestComplete akey based offdeterminationletterCalled aprescriber whoslast name wasmore than 8lettersUsephoneticalphabetduring a callEducate theuser on whoCoverMyMedsisReadthe styleguideMake a callto an officein yourhometownMade acall toAlaska orHawaiiArchived keyas approvedwith approvaldates andcase IDMark nextstep as'call plan'BLOCKED- you'vebeen thirdpartiedLeave aPHIvoicemailArchive akey fortherapychanged

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rescue - general white glove service
  2. Make a call to an office in Columbus Ohio
  3. Patient last name beginning with 'Z'
  4. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  5. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  6. Make a grouped call of 4+ keys
  7. Work a 'PA Reach request'
  8. Work a Biogen consented request
  9. Work a 'McKesson' initiated request
  10. Update prescriber notes with new office preferences
  11. Long hold time - made a call with a hold time of 10+ minutes
  12. Work a sponsored renewal
  13. Ask your supervisor for help on a key
  14. Mark next step as 'Call pharmacy II-C'
  15. Mark next step as 'Call pharmacy II-NC'
  16. Make a call to an office in Phoenix Arizona
  17. Called on a request with 4+ duplicates
  18. Rescue - Fax failure
  19. Soft skills - talk to a user about their weekend plans
  20. Work a 'REST API' request
  21. Complete a key based off determination letter
  22. Called a prescriber whos last name was more than 8 letters
  23. Use phonetic alphabet during a call
  24. Educate the user on who CoverMyMeds is
  25. Read the style guide
  26. Make a call to an office in your hometown
  27. Made a call to Alaska or Hawaii
  28. Archived key as approved with approval dates and case ID
  29. Mark next step as 'call plan'
  30. BLOCKED - you've been third partied
  31. Leave a PHI voicemail
  32. Archive a key for therapy changed