Usephoneticalphabetduring a callArchive akey fortherapychangedBLOCKED- you'vebeen thirdpartiedCalled aprescriber whoslast name wasmore than 8lettersWork a'PA Reachrequest'Archived keyas approvedwith approvaldates andcase IDMark nextstep as 'CallpharmacyII-NC'Soft skills -talk to a userabout theirweekendplansMake a callto an officein yourhometownCalled ona requestwith 4+duplicatesMark nextstep as 'CallpharmacyII-C'Leave aPHIvoicemailMark nextstep as'call plan'Made acall toAlaska orHawaiiWork a'RESTAPI'requestPatientlast namebeginningwith 'Z'Readthe styleguideWork aBiogenconsentedrequestMake a callto an officein ColumbusOhioReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionLong holdtime - made acall with ahold time of10+ minutesComplete akey based offdeterminationletterRescue -generalwhite gloveserviceWork a'McKesson'initiatedrequestMake agroupedcall of 4+keysRescue- FaxfailureWork asponsoredrenewalEducate theuser on whoCoverMyMedsisMake a callto an officein PhoenixArizonaUpdateprescribernotes withnew officepreferencesPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueAsk yoursupervisorfor helpon a keyUsephoneticalphabetduring a callArchive akey fortherapychangedBLOCKED- you'vebeen thirdpartiedCalled aprescriber whoslast name wasmore than 8lettersWork a'PA Reachrequest'Archived keyas approvedwith approvaldates andcase IDMark nextstep as 'CallpharmacyII-NC'Soft skills -talk to a userabout theirweekendplansMake a callto an officein yourhometownCalled ona requestwith 4+duplicatesMark nextstep as 'CallpharmacyII-C'Leave aPHIvoicemailMark nextstep as'call plan'Made acall toAlaska orHawaiiWork a'RESTAPI'requestPatientlast namebeginningwith 'Z'Readthe styleguideWork aBiogenconsentedrequestMake a callto an officein ColumbusOhioReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionLong holdtime - made acall with ahold time of10+ minutesComplete akey based offdeterminationletterRescue -generalwhite gloveserviceWork a'McKesson'initiatedrequestMake agroupedcall of 4+keysRescue- FaxfailureWork asponsoredrenewalEducate theuser on whoCoverMyMedsisMake a callto an officein PhoenixArizonaUpdateprescribernotes withnew officepreferencesPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueAsk yoursupervisorfor helpon a key

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use phonetic alphabet during a call
  2. Archive a key for therapy changed
  3. BLOCKED - you've been third partied
  4. Called a prescriber whos last name was more than 8 letters
  5. Work a 'PA Reach request'
  6. Archived key as approved with approval dates and case ID
  7. Mark next step as 'Call pharmacy II-NC'
  8. Soft skills - talk to a user about their weekend plans
  9. Make a call to an office in your hometown
  10. Called on a request with 4+ duplicates
  11. Mark next step as 'Call pharmacy II-C'
  12. Leave a PHI voicemail
  13. Mark next step as 'call plan'
  14. Made a call to Alaska or Hawaii
  15. Work a 'REST API' request
  16. Patient last name beginning with 'Z'
  17. Read the style guide
  18. Work a Biogen consented request
  19. Make a call to an office in Columbus Ohio
  20. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  21. Long hold time - made a call with a hold time of 10+ minutes
  22. Complete a key based off determination letter
  23. Rescue - general white glove service
  24. Work a 'McKesson' initiated request
  25. Make a grouped call of 4+ keys
  26. Rescue - Fax failure
  27. Work a sponsored renewal
  28. Educate the user on who CoverMyMeds is
  29. Make a call to an office in Phoenix Arizona
  30. Update prescriber notes with new office preferences
  31. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  32. Ask your supervisor for help on a key