Work a'RESTAPI'requestWork aBiogenconsentedrequestEducate theuser on whoCoverMyMedsisWork a'PA Reachrequest'Make a callto an officein yourhometownComplete akey based offdeterminationletterMake agroupedcall of 4+keysPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueWork asponsoredrenewalRescue- FaxfailureArchive akey fortherapychangedReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionLeave aPHIvoicemailMake a callto an officein PhoenixArizonaAsk yoursupervisorfor helpon a keyMade acall toAlaska orHawaiiCalled ona requestwith 4+duplicatesSoft skills -talk to a userabout theirweekendplansLong holdtime - made acall with ahold time of10+ minutesPatientlast namebeginningwith 'Z'Usephoneticalphabetduring a callMark nextstep as 'CallpharmacyII-NC'Readthe styleguideMark nextstep as 'CallpharmacyII-C'Work a'McKesson'initiatedrequestArchived keyas approvedwith approvaldates andcase IDUpdateprescribernotes withnew officepreferencesRescue -generalwhite gloveserviceMark nextstep as'call plan'Called aprescriber whoslast name wasmore than 8lettersMake a callto an officein ColumbusOhioBLOCKED- you'vebeen thirdpartiedWork a'RESTAPI'requestWork aBiogenconsentedrequestEducate theuser on whoCoverMyMedsisWork a'PA Reachrequest'Make a callto an officein yourhometownComplete akey based offdeterminationletterMake agroupedcall of 4+keysPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueWork asponsoredrenewalRescue- FaxfailureArchive akey fortherapychangedReleased PA asdenied with denialdates, case ID,denial reason andappeal inforamtionLeave aPHIvoicemailMake a callto an officein PhoenixArizonaAsk yoursupervisorfor helpon a keyMade acall toAlaska orHawaiiCalled ona requestwith 4+duplicatesSoft skills -talk to a userabout theirweekendplansLong holdtime - made acall with ahold time of10+ minutesPatientlast namebeginningwith 'Z'Usephoneticalphabetduring a callMark nextstep as 'CallpharmacyII-NC'Readthe styleguideMark nextstep as 'CallpharmacyII-C'Work a'McKesson'initiatedrequestArchived keyas approvedwith approvaldates andcase IDUpdateprescribernotes withnew officepreferencesRescue -generalwhite gloveserviceMark nextstep as'call plan'Called aprescriber whoslast name wasmore than 8lettersMake a callto an officein ColumbusOhioBLOCKED- you'vebeen thirdpartied

Provider Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a 'REST API' request
  2. Work a Biogen consented request
  3. Educate the user on who CoverMyMeds is
  4. Work a 'PA Reach request'
  5. Make a call to an office in your hometown
  6. Complete a key based off determination letter
  7. Make a grouped call of 4+ keys
  8. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  9. Work a sponsored renewal
  10. Rescue - Fax failure
  11. Archive a key for therapy changed
  12. Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
  13. Leave a PHI voicemail
  14. Make a call to an office in Phoenix Arizona
  15. Ask your supervisor for help on a key
  16. Made a call to Alaska or Hawaii
  17. Called on a request with 4+ duplicates
  18. Soft skills - talk to a user about their weekend plans
  19. Long hold time - made a call with a hold time of 10+ minutes
  20. Patient last name beginning with 'Z'
  21. Use phonetic alphabet during a call
  22. Mark next step as 'Call pharmacy II-NC'
  23. Read the style guide
  24. Mark next step as 'Call pharmacy II-C'
  25. Work a 'McKesson' initiated request
  26. Archived key as approved with approval dates and case ID
  27. Update prescriber notes with new office preferences
  28. Rescue - general white glove service
  29. Mark next step as 'call plan'
  30. Called a prescriber whos last name was more than 8 letters
  31. Make a call to an office in Columbus Ohio
  32. BLOCKED - you've been third partied