(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mark next step as 'call plan'
Work a 'REST API' request
BLOCKED - you've been third partied
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Long hold time - made a call with a hold time of 10+ minutes
Made a call to Alaska or Hawaii
Patient last name beginning with 'Z'
Rescue - general white glove service
Ask your supervisor for help on a key
Make a call to an office in Columbus Ohio
Work a sponsored renewal
Rescue - Fax failure
Update prescriber notes with new office preferences
Called a prescriber whos last name was more than 8 letters
Make a grouped call of 4+ keys
Work a 'PA Reach request'
Educate the user on who CoverMyMeds is
Archive a key for therapy changed
Make a call to an office in Phoenix Arizona
Mark next step as 'Call pharmacy II-NC'
Make a call to an office in your hometown
Called on a request with 4+ duplicates
Archived key as approved with approval dates and case ID
Work a Biogen consented request
Soft skills - talk to a user about their weekend plans
Mark next step as 'Call pharmacy II-C'
Work a 'McKesson' initiated request
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
