(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a call to an office in Phoenix Arizona
Work a 'McKesson' initiated request
Mark next step as 'Call pharmacy II-NC'
Educate the user on who CoverMyMeds is
Work a 'REST API' request
Ask your supervisor for help on a key
Called a prescriber whos last name was more than 8 letters
Make a call to an office in Columbus Ohio
Archive a key for therapy changed
Rescue - Fax failure
Archived key as approved with approval dates and case ID
Use phonetic alphabet during a call
Work a Biogen consented request
Leave a PHI voicemail
Mark next step as 'call plan'
Made a call to Alaska or Hawaii
Patient last name beginning with 'Z'
Update prescriber notes with new office preferences
BLOCKED - you've been third partied
Complete a key based off determination letter
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Long hold time - made a call with a hold time of 10+ minutes
Read the style guide
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Rescue - general white glove service
Called on a request with 4+ duplicates
Make a call to an office in your hometown
Work a sponsored renewal
Work a 'PA Reach request'
Mark next step as 'Call pharmacy II-C'
Make a grouped call of 4+ keys
Soft skills - talk to a user about their weekend plans
