(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rescue - general white glove service
Work a 'McKesson' initiated request
Make a call to an office in Columbus Ohio
Leave a PHI voicemail
Work a 'PA Reach request'
Use phonetic alphabet during a call
Called a prescriber whos last name was more than 8 letters
Soft skills - talk to a user about their weekend plans
Patient last name beginning with 'Z'
Made a call to Alaska or Hawaii
Make a call to an office in Phoenix Arizona
Work a Biogen consented request
Mark next step as 'Call pharmacy II-C'
Archived key as approved with approval dates and case ID
Rescue - Fax failure
Ask your supervisor for help on a key
Work a sponsored renewal
Called on a request with 4+ duplicates
Long hold time - made a call with a hold time of 10+ minutes
Update prescriber notes with new office preferences
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Educate the user on who CoverMyMeds is
Complete a key based off determination letter
Work a 'REST API' request
Mark next step as 'Call pharmacy II-NC'
Read the style guide
Make a grouped call of 4+ keys
Archive a key for therapy changed
BLOCKED - you've been third partied
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
