(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rescue - Fax failure
Work a 'REST API' request
Make a call to an office in Phoenix Arizona
Make a grouped call of 4+ keys
Made a call to Alaska or Hawaii
BLOCKED - you've been third partied
Archive a key for therapy changed
Work a Biogen consented request
Patient last name beginning with 'Z'
Ask your supervisor for help on a key
Leave a PHI voicemail
Called on a request with 4+ duplicates
Work a 'McKesson' initiated request
Rescue - general white glove service
Released PA as denied with denial dates, case ID, denial reason and appeal inforamtion
Make a call to an office in Columbus Ohio
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Soft skills - talk to a user about their weekend plans
Mark next step as 'call plan'
Educate the user on who CoverMyMeds is
Long hold time - made a call with a hold time of 10+ minutes
Archived key as approved with approval dates and case ID
Use phonetic alphabet during a call
Mark next step as 'Call pharmacy II-C'
Called a prescriber whos last name was more than 8 letters
Work a sponsored renewal
Work a 'PA Reach request'
Mark next step as 'Call pharmacy II-NC'
Read the style guide
Update prescriber notes with new office preferences
