OscarSearchDoorHangerResetBreakersE-3QuestionorVerificationEstimatedBillPowerOutageHelpfromTamTook 2calls backto back noWrap UpUsedOutageMapWebProfileManagerTransferredto IVRUpsetCustomerRateComparisonToolUsedChat forQuestionNon-PhoenixCustomerSNOPTransferServiceStartServiceExistingPersonDeceasedCustomerCashOnlyJAHCallingHelpfromKarenNon-AMIMeterCompletedCustomerContact whileon Call NoWrap upHelpfromRyanCancel/RebillQuestionSeveranceCanceledServicePlanChangeDepositReviewSentIM toDOCSStartPaymentArrangementSearchedforPaymentTransferredto BusinessReferredtoAPS.comOwesover $300in graceperiodSubmittedWebCCSent IMto MeterAccessSeveranceActiveStopServiceOscarSearchDoorHangerResetBreakersE-3QuestionorVerificationEstimatedBillPowerOutageHelpfromTamTook 2calls backto back noWrap UpUsedOutageMapWebProfileManagerTransferredto IVRUpsetCustomerRateComparisonToolUsedChat forQuestionNon-PhoenixCustomerSNOPTransferServiceStartServiceExistingPersonDeceasedCustomerCashOnlyJAHCallingHelpfromKarenNon-AMIMeterCompletedCustomerContact whileon Call NoWrap upHelpfromRyanCancel/RebillQuestionSeveranceCanceledServicePlanChangeDepositReviewSentIM toDOCSStartPaymentArrangementSearchedforPaymentTransferredto BusinessReferredtoAPS.comOwesover $300in graceperiodSubmittedWebCCSent IMto MeterAccessSeveranceActiveStopService

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Oscar Search
  2. Door Hanger
  3. Reset Breakers
  4. E-3 Question or Verification
  5. Estimated Bill
  6. Power Outage
  7. Help from Tam
  8. Took 2 calls back to back no Wrap Up
  9. Used Outage Map
  10. Web Profile Manager
  11. Transferred to IVR
  12. Upset Customer
  13. Rate Comparison Tool
  14. Used Chat for Question
  15. Non- Phoenix Customer
  16. SNOP
  17. Transfer Service
  18. Start Service Existing Person
  19. Deceased Customer
  20. Cash Only
  21. JAH Calling
  22. Help from Karen
  23. Non-AMI Meter
  24. Completed Customer Contact while on Call No Wrap up
  25. Help from Ryan
  26. Cancel/Rebill Question
  27. Severance Canceled
  28. Service Plan Change
  29. Deposit Review
  30. Sent IM to DOCS
  31. Start Payment Arrangement
  32. Searched for Payment
  33. Transferred to Business
  34. Referred to APS.com
  35. Owes over $300 in grace period
  36. Submitted WebCC
  37. Sent IM to Meter Access
  38. Severance Active
  39. Stop Service