Completed Customer Contact while on Call No Wrap up SNOP Cancel/Rebill Question Referred to APS.com Sent IM to Meter Access Help from Ryan Cash Only E-3 Question or Verification Severance Active Estimated Bill Severance Canceled Deceased Customer Rate Comparison Tool Power Outage Deposit Review Help from Karen Submitted WebCC Start Payment Arrangement Sent IM to DOCS Help from Tam Used Chat for Question Transferred to IVR Took 2 calls back to back no Wrap Up JAH Calling Transferred to Business Stop Service Non- Phoenix Customer Upset Customer Oscar Search Used Outage Map Non- AMI Meter Reset Breakers Start Service Existing Person Door Hanger Web Profile Manager Searched for Payment Owes over $300 in grace period Service Plan Change Transfer Service Completed Customer Contact while on Call No Wrap up SNOP Cancel/Rebill Question Referred to APS.com Sent IM to Meter Access Help from Ryan Cash Only E-3 Question or Verification Severance Active Estimated Bill Severance Canceled Deceased Customer Rate Comparison Tool Power Outage Deposit Review Help from Karen Submitted WebCC Start Payment Arrangement Sent IM to DOCS Help from Tam Used Chat for Question Transferred to IVR Took 2 calls back to back no Wrap Up JAH Calling Transferred to Business Stop Service Non- Phoenix Customer Upset Customer Oscar Search Used Outage Map Non- AMI Meter Reset Breakers Start Service Existing Person Door Hanger Web Profile Manager Searched for Payment Owes over $300 in grace period Service Plan Change Transfer Service
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed Customer Contact while on Call No Wrap up
SNOP
Cancel/Rebill Question
Referred to APS.com
Sent IM to Meter Access
Help from Ryan
Cash Only
E-3 Question or Verification
Severance Active
Estimated Bill
Severance Canceled
Deceased Customer
Rate Comparison Tool
Power Outage
Deposit Review
Help from Karen
Submitted WebCC
Start Payment Arrangement
Sent IM to DOCS
Help from Tam
Used Chat for Question
Transferred to IVR
Took 2 calls back to back no Wrap Up
JAH Calling
Transferred to Business
Stop Service
Non- Phoenix Customer
Upset Customer
Oscar Search
Used Outage Map
Non-AMI Meter
Reset Breakers
Start Service Existing Person
Door Hanger
Web Profile Manager
Searched for Payment
Owes over $300 in grace period
Service Plan Change
Transfer Service