JAHCallingSubmittedWebCCOscarSearchStopServiceUsedOutageMapTook 2calls backto back noWrap UpReferredtoAPS.comResetBreakersDeceasedCustomerTransferredto IVRSearchedforPaymentStartServiceExistingPersonSeveranceActiveHelpfromTamEstimatedBillUsedChat forQuestionRateComparisonToolCashOnlyPowerOutageCompletedCustomerContact whileon Call NoWrap upSNOPNon-AMIMeterE-3QuestionorVerificationDepositReviewTransferServiceServicePlanChangeCancel/RebillQuestionNon-PhoenixCustomerSentIM toDOCSStartPaymentArrangementDoorHangerTransferredto BusinessSent IMto MeterAccessHelpfromRyanSeveranceCanceledOwesover $300in graceperiodWebProfileManagerUpsetCustomerHelpfromKarenJAHCallingSubmittedWebCCOscarSearchStopServiceUsedOutageMapTook 2calls backto back noWrap UpReferredtoAPS.comResetBreakersDeceasedCustomerTransferredto IVRSearchedforPaymentStartServiceExistingPersonSeveranceActiveHelpfromTamEstimatedBillUsedChat forQuestionRateComparisonToolCashOnlyPowerOutageCompletedCustomerContact whileon Call NoWrap upSNOPNon-AMIMeterE-3QuestionorVerificationDepositReviewTransferServiceServicePlanChangeCancel/RebillQuestionNon-PhoenixCustomerSentIM toDOCSStartPaymentArrangementDoorHangerTransferredto BusinessSent IMto MeterAccessHelpfromRyanSeveranceCanceledOwesover $300in graceperiodWebProfileManagerUpsetCustomerHelpfromKaren

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JAH Calling
  2. Submitted WebCC
  3. Oscar Search
  4. Stop Service
  5. Used Outage Map
  6. Took 2 calls back to back no Wrap Up
  7. Referred to APS.com
  8. Reset Breakers
  9. Deceased Customer
  10. Transferred to IVR
  11. Searched for Payment
  12. Start Service Existing Person
  13. Severance Active
  14. Help from Tam
  15. Estimated Bill
  16. Used Chat for Question
  17. Rate Comparison Tool
  18. Cash Only
  19. Power Outage
  20. Completed Customer Contact while on Call No Wrap up
  21. SNOP
  22. Non-AMI Meter
  23. E-3 Question or Verification
  24. Deposit Review
  25. Transfer Service
  26. Service Plan Change
  27. Cancel/Rebill Question
  28. Non- Phoenix Customer
  29. Sent IM to DOCS
  30. Start Payment Arrangement
  31. Door Hanger
  32. Transferred to Business
  33. Sent IM to Meter Access
  34. Help from Ryan
  35. Severance Canceled
  36. Owes over $300 in grace period
  37. Web Profile Manager
  38. Upset Customer
  39. Help from Karen