SearchedforPaymentTook 2calls backto back noWrap UpCashOnlyNon-PhoenixCustomerDoorHangerWebProfileManagerSeveranceCanceledSent IMto MeterAccessHelpfromTamEstimatedBillStartServiceExistingPersonSubmittedWebCCTransferServiceE-3QuestionorVerificationStartPaymentArrangementStopServiceRateComparisonToolOscarSearchJAHCallingServicePlanChangeDepositReviewSeveranceActiveResetBreakersHelpfromRyanSNOPCancel/RebillQuestionReferredtoAPS.comTransferredto IVRHelpfromKarenUsedOutageMapUsedChat forQuestionCompletedCustomerContact whileon Call NoWrap upOwesover $300in graceperiodTransferredto BusinessUpsetCustomerDeceasedCustomerPowerOutageNon-AMIMeterSentIM toDOCSSearchedforPaymentTook 2calls backto back noWrap UpCashOnlyNon-PhoenixCustomerDoorHangerWebProfileManagerSeveranceCanceledSent IMto MeterAccessHelpfromTamEstimatedBillStartServiceExistingPersonSubmittedWebCCTransferServiceE-3QuestionorVerificationStartPaymentArrangementStopServiceRateComparisonToolOscarSearchJAHCallingServicePlanChangeDepositReviewSeveranceActiveResetBreakersHelpfromRyanSNOPCancel/RebillQuestionReferredtoAPS.comTransferredto IVRHelpfromKarenUsedOutageMapUsedChat forQuestionCompletedCustomerContact whileon Call NoWrap upOwesover $300in graceperiodTransferredto BusinessUpsetCustomerDeceasedCustomerPowerOutageNon-AMIMeterSentIM toDOCS

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Searched for Payment
  2. Took 2 calls back to back no Wrap Up
  3. Cash Only
  4. Non- Phoenix Customer
  5. Door Hanger
  6. Web Profile Manager
  7. Severance Canceled
  8. Sent IM to Meter Access
  9. Help from Tam
  10. Estimated Bill
  11. Start Service Existing Person
  12. Submitted WebCC
  13. Transfer Service
  14. E-3 Question or Verification
  15. Start Payment Arrangement
  16. Stop Service
  17. Rate Comparison Tool
  18. Oscar Search
  19. JAH Calling
  20. Service Plan Change
  21. Deposit Review
  22. Severance Active
  23. Reset Breakers
  24. Help from Ryan
  25. SNOP
  26. Cancel/Rebill Question
  27. Referred to APS.com
  28. Transferred to IVR
  29. Help from Karen
  30. Used Outage Map
  31. Used Chat for Question
  32. Completed Customer Contact while on Call No Wrap up
  33. Owes over $300 in grace period
  34. Transferred to Business
  35. Upset Customer
  36. Deceased Customer
  37. Power Outage
  38. Non-AMI Meter
  39. Sent IM to DOCS