DoorHangerSearchedforPaymentReferredtoAPS.comOwesover $300in graceperiodTransferServiceStopServiceCashOnlyUsedChat forQuestionServicePlanChangeSNOPUpsetCustomerUsedOutageMapSeveranceCanceledNon-PhoenixCustomerWebProfileManagerTransferredto IVRHelpfromKarenCancel/RebillQuestionResetBreakersCompletedCustomerContact whileon Call NoWrap upStartPaymentArrangementSentIM toDOCSSubmittedWebCCHelpfromRyanHelpfromTamStartServiceExistingPersonEstimatedBillDepositReviewSent IMto MeterAccessRateComparisonToolE-3QuestionorVerificationNon-AMIMeterTook 2calls backto back noWrap UpOscarSearchTransferredto BusinessPowerOutageDeceasedCustomerSeveranceActiveJAHCallingDoorHangerSearchedforPaymentReferredtoAPS.comOwesover $300in graceperiodTransferServiceStopServiceCashOnlyUsedChat forQuestionServicePlanChangeSNOPUpsetCustomerUsedOutageMapSeveranceCanceledNon-PhoenixCustomerWebProfileManagerTransferredto IVRHelpfromKarenCancel/RebillQuestionResetBreakersCompletedCustomerContact whileon Call NoWrap upStartPaymentArrangementSentIM toDOCSSubmittedWebCCHelpfromRyanHelpfromTamStartServiceExistingPersonEstimatedBillDepositReviewSent IMto MeterAccessRateComparisonToolE-3QuestionorVerificationNon-AMIMeterTook 2calls backto back noWrap UpOscarSearchTransferredto BusinessPowerOutageDeceasedCustomerSeveranceActiveJAHCalling

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Door Hanger
  2. Searched for Payment
  3. Referred to APS.com
  4. Owes over $300 in grace period
  5. Transfer Service
  6. Stop Service
  7. Cash Only
  8. Used Chat for Question
  9. Service Plan Change
  10. SNOP
  11. Upset Customer
  12. Used Outage Map
  13. Severance Canceled
  14. Non- Phoenix Customer
  15. Web Profile Manager
  16. Transferred to IVR
  17. Help from Karen
  18. Cancel/Rebill Question
  19. Reset Breakers
  20. Completed Customer Contact while on Call No Wrap up
  21. Start Payment Arrangement
  22. Sent IM to DOCS
  23. Submitted WebCC
  24. Help from Ryan
  25. Help from Tam
  26. Start Service Existing Person
  27. Estimated Bill
  28. Deposit Review
  29. Sent IM to Meter Access
  30. Rate Comparison Tool
  31. E-3 Question or Verification
  32. Non-AMI Meter
  33. Took 2 calls back to back no Wrap Up
  34. Oscar Search
  35. Transferred to Business
  36. Power Outage
  37. Deceased Customer
  38. Severance Active
  39. JAH Calling