UsedChat forQuestionRateComparisonToolSubmittedWebCCHelpfromRyanPowerOutageSeveranceActiveTransferredto IVRStartServiceExistingPersonCancel/RebillQuestionSeveranceCanceledOscarSearchDeceasedCustomerReferredtoAPS.comNon-PhoenixCustomerSearchedforPaymentOwesover $300in graceperiodSNOPStopServiceNon-AMIMeterStartPaymentArrangementHelpfromTamDepositReviewTransferredto BusinessCompletedCustomerContact whileon Call NoWrap upUpsetCustomerResetBreakersSent IMto MeterAccessServicePlanChangeWebProfileManagerJAHCallingTook 2calls backto back noWrap UpHelpfromKarenE-3QuestionorVerificationCashOnlyEstimatedBillSentIM toDOCSDoorHangerUsedOutageMapTransferServiceUsedChat forQuestionRateComparisonToolSubmittedWebCCHelpfromRyanPowerOutageSeveranceActiveTransferredto IVRStartServiceExistingPersonCancel/RebillQuestionSeveranceCanceledOscarSearchDeceasedCustomerReferredtoAPS.comNon-PhoenixCustomerSearchedforPaymentOwesover $300in graceperiodSNOPStopServiceNon-AMIMeterStartPaymentArrangementHelpfromTamDepositReviewTransferredto BusinessCompletedCustomerContact whileon Call NoWrap upUpsetCustomerResetBreakersSent IMto MeterAccessServicePlanChangeWebProfileManagerJAHCallingTook 2calls backto back noWrap UpHelpfromKarenE-3QuestionorVerificationCashOnlyEstimatedBillSentIM toDOCSDoorHangerUsedOutageMapTransferService

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Chat for Question
  2. Rate Comparison Tool
  3. Submitted WebCC
  4. Help from Ryan
  5. Power Outage
  6. Severance Active
  7. Transferred to IVR
  8. Start Service Existing Person
  9. Cancel/Rebill Question
  10. Severance Canceled
  11. Oscar Search
  12. Deceased Customer
  13. Referred to APS.com
  14. Non- Phoenix Customer
  15. Searched for Payment
  16. Owes over $300 in grace period
  17. SNOP
  18. Stop Service
  19. Non-AMI Meter
  20. Start Payment Arrangement
  21. Help from Tam
  22. Deposit Review
  23. Transferred to Business
  24. Completed Customer Contact while on Call No Wrap up
  25. Upset Customer
  26. Reset Breakers
  27. Sent IM to Meter Access
  28. Service Plan Change
  29. Web Profile Manager
  30. JAH Calling
  31. Took 2 calls back to back no Wrap Up
  32. Help from Karen
  33. E-3 Question or Verification
  34. Cash Only
  35. Estimated Bill
  36. Sent IM to DOCS
  37. Door Hanger
  38. Used Outage Map
  39. Transfer Service