TransferServiceOwesover $300in graceperiodReferredtoAPS.comCompletedCustomerContact whileon Call NoWrap upSubmittedWebCCE-3QuestionorVerificationTransferredto BusinessHelpfromRyanStartPaymentArrangementServicePlanChangeDoorHangerSentIM toDOCSEstimatedBillWebProfileManagerSeveranceCanceledDepositReviewTook 2calls backto back noWrap UpCashOnlySearchedforPaymentHelpfromTamHelpfromKarenStartServiceExistingPersonTransferredto IVRDeceasedCustomerResetBreakersRateComparisonToolUsedChat forQuestionNon-PhoenixCustomerUsedOutageMapSent IMto MeterAccessPowerOutageSeveranceActiveCancel/RebillQuestionStopServiceUpsetCustomerOscarSearchJAHCallingSNOPNon-AMIMeterTransferServiceOwesover $300in graceperiodReferredtoAPS.comCompletedCustomerContact whileon Call NoWrap upSubmittedWebCCE-3QuestionorVerificationTransferredto BusinessHelpfromRyanStartPaymentArrangementServicePlanChangeDoorHangerSentIM toDOCSEstimatedBillWebProfileManagerSeveranceCanceledDepositReviewTook 2calls backto back noWrap UpCashOnlySearchedforPaymentHelpfromTamHelpfromKarenStartServiceExistingPersonTransferredto IVRDeceasedCustomerResetBreakersRateComparisonToolUsedChat forQuestionNon-PhoenixCustomerUsedOutageMapSent IMto MeterAccessPowerOutageSeveranceActiveCancel/RebillQuestionStopServiceUpsetCustomerOscarSearchJAHCallingSNOPNon-AMIMeter

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer Service
  2. Owes over $300 in grace period
  3. Referred to APS.com
  4. Completed Customer Contact while on Call No Wrap up
  5. Submitted WebCC
  6. E-3 Question or Verification
  7. Transferred to Business
  8. Help from Ryan
  9. Start Payment Arrangement
  10. Service Plan Change
  11. Door Hanger
  12. Sent IM to DOCS
  13. Estimated Bill
  14. Web Profile Manager
  15. Severance Canceled
  16. Deposit Review
  17. Took 2 calls back to back no Wrap Up
  18. Cash Only
  19. Searched for Payment
  20. Help from Tam
  21. Help from Karen
  22. Start Service Existing Person
  23. Transferred to IVR
  24. Deceased Customer
  25. Reset Breakers
  26. Rate Comparison Tool
  27. Used Chat for Question
  28. Non- Phoenix Customer
  29. Used Outage Map
  30. Sent IM to Meter Access
  31. Power Outage
  32. Severance Active
  33. Cancel/Rebill Question
  34. Stop Service
  35. Upset Customer
  36. Oscar Search
  37. JAH Calling
  38. SNOP
  39. Non-AMI Meter