WebProfileManagerJAHCallingStopServiceTransferServiceTransferredto BusinessHelpfromTamReferredtoAPS.comTransferredto IVRCashOnlySubmittedWebCCOwesover $300in graceperiodEstimatedBillStartPaymentArrangementRateComparisonToolCancel/RebillQuestionNon-PhoenixCustomerSeveranceActiveSent IMto MeterAccessSentIM toDOCSCompletedCustomerContact whileon Call NoWrap upDoorHangerSearchedforPaymentSeveranceCanceledHelpfromRyanResetBreakersNon-AMIMeterE-3QuestionorVerificationOscarSearchUsedOutageMapUpsetCustomerDepositReviewPowerOutageHelpfromKarenUsedChat forQuestionDeceasedCustomerSNOPServicePlanChangeTook 2calls backto back noWrap UpStartServiceExistingPersonWebProfileManagerJAHCallingStopServiceTransferServiceTransferredto BusinessHelpfromTamReferredtoAPS.comTransferredto IVRCashOnlySubmittedWebCCOwesover $300in graceperiodEstimatedBillStartPaymentArrangementRateComparisonToolCancel/RebillQuestionNon-PhoenixCustomerSeveranceActiveSent IMto MeterAccessSentIM toDOCSCompletedCustomerContact whileon Call NoWrap upDoorHangerSearchedforPaymentSeveranceCanceledHelpfromRyanResetBreakersNon-AMIMeterE-3QuestionorVerificationOscarSearchUsedOutageMapUpsetCustomerDepositReviewPowerOutageHelpfromKarenUsedChat forQuestionDeceasedCustomerSNOPServicePlanChangeTook 2calls backto back noWrap UpStartServiceExistingPerson

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Web Profile Manager
  2. JAH Calling
  3. Stop Service
  4. Transfer Service
  5. Transferred to Business
  6. Help from Tam
  7. Referred to APS.com
  8. Transferred to IVR
  9. Cash Only
  10. Submitted WebCC
  11. Owes over $300 in grace period
  12. Estimated Bill
  13. Start Payment Arrangement
  14. Rate Comparison Tool
  15. Cancel/Rebill Question
  16. Non- Phoenix Customer
  17. Severance Active
  18. Sent IM to Meter Access
  19. Sent IM to DOCS
  20. Completed Customer Contact while on Call No Wrap up
  21. Door Hanger
  22. Searched for Payment
  23. Severance Canceled
  24. Help from Ryan
  25. Reset Breakers
  26. Non-AMI Meter
  27. E-3 Question or Verification
  28. Oscar Search
  29. Used Outage Map
  30. Upset Customer
  31. Deposit Review
  32. Power Outage
  33. Help from Karen
  34. Used Chat for Question
  35. Deceased Customer
  36. SNOP
  37. Service Plan Change
  38. Took 2 calls back to back no Wrap Up
  39. Start Service Existing Person