DepositReviewSearchedforPaymentCashOnlyDoorHangerUsedChat forQuestionUsedOutageMapHelpfromRyanSent IMto MeterAccessOwesover $300in graceperiodCancel/RebillQuestionSeveranceCanceledTransferServiceJAHCallingDeceasedCustomerStartServiceExistingPersonReferredtoAPS.comSeveranceActivePowerOutageStopServiceWebProfileManagerOscarSearchCompletedCustomerContact whileon Call NoWrap upSentIM toDOCSTransferredto BusinessTransferredto IVRServicePlanChangeRateComparisonToolHelpfromKarenHelpfromTamStartPaymentArrangementSNOPResetBreakersSubmittedWebCCUpsetCustomerNon-PhoenixCustomerEstimatedBillE-3QuestionorVerificationNon-AMIMeterTook 2calls backto back noWrap UpDepositReviewSearchedforPaymentCashOnlyDoorHangerUsedChat forQuestionUsedOutageMapHelpfromRyanSent IMto MeterAccessOwesover $300in graceperiodCancel/RebillQuestionSeveranceCanceledTransferServiceJAHCallingDeceasedCustomerStartServiceExistingPersonReferredtoAPS.comSeveranceActivePowerOutageStopServiceWebProfileManagerOscarSearchCompletedCustomerContact whileon Call NoWrap upSentIM toDOCSTransferredto BusinessTransferredto IVRServicePlanChangeRateComparisonToolHelpfromKarenHelpfromTamStartPaymentArrangementSNOPResetBreakersSubmittedWebCCUpsetCustomerNon-PhoenixCustomerEstimatedBillE-3QuestionorVerificationNon-AMIMeterTook 2calls backto back noWrap Up

APS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deposit Review
  2. Searched for Payment
  3. Cash Only
  4. Door Hanger
  5. Used Chat for Question
  6. Used Outage Map
  7. Help from Ryan
  8. Sent IM to Meter Access
  9. Owes over $300 in grace period
  10. Cancel/Rebill Question
  11. Severance Canceled
  12. Transfer Service
  13. JAH Calling
  14. Deceased Customer
  15. Start Service Existing Person
  16. Referred to APS.com
  17. Severance Active
  18. Power Outage
  19. Stop Service
  20. Web Profile Manager
  21. Oscar Search
  22. Completed Customer Contact while on Call No Wrap up
  23. Sent IM to DOCS
  24. Transferred to Business
  25. Transferred to IVR
  26. Service Plan Change
  27. Rate Comparison Tool
  28. Help from Karen
  29. Help from Tam
  30. Start Payment Arrangement
  31. SNOP
  32. Reset Breakers
  33. Submitted WebCC
  34. Upset Customer
  35. Non- Phoenix Customer
  36. Estimated Bill
  37. E-3 Question or Verification
  38. Non-AMI Meter
  39. Took 2 calls back to back no Wrap Up