Account Servicing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. quote SV policy
2. solicit A.P.P.
3. solicit other lines (mutual)
4. advise of 24/7 availability
5. warm transfer to life
6. solicit life
7. provide extension
8. solicit increase in coverage
9. educate on amica.com features
10. provide name full name
11. confirm insured's contact info
12. solicit e-policy
13. educate customer on coverage
14. first call resolution
15. send memorable moments card
16. advise of *new* billing line
17. advise that disc h/b documented
18. thank insured for their loyalty
19. receive compliment from insured
20. call insured by name
21. discuss the Amica value
22. advise of mobile app
23. save insured money via discount
24. provide email