Account Servicing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. advise of mobile app
2. solicit A.P.P.
3. quote SV policy
4. receive compliment from insured
5. thank insured for their loyalty
6. first call resolution
7. advise of 24/7 availability
8. advise of *new* billing line
9. warm transfer to life
10. send memorable moments card
11. save insured money via discount
12. solicit e-policy
13. solicit other lines (mutual)
14. discuss the Amica value
15. solicit life
16. provide extension
17. provide name full name
18. provide email
19. educate on amica.com features
20. educate customer on coverage
21. call insured by name
22. confirm insured's contact info
23. advise that disc h/b documented
24. solicit increase in coverage