Retention Matters - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-Discuss features of Amica.com
2. B-Solicit inc. liability limits
3. O-Bind policy same day
4. B-Solicit Additional line
5. G-Sent M.M. Card
6. N-Refer to insured by name
7. O-Educate insured on different coverages
8. I-Acknowledge major life event (ex: new home, marriage, etc.)
9. I-ASK to conduct an account review
10. N-Solicit Life
11. O-Acknowledge insured's FID
12. G-Sell Amica's Value
13. B-Bind PUP
14. B-Add PAF
15. I-Discuss inc. rental coverage
16. N-Provide your name and ext.
17. G-Solicit HO endo.
18. G-Resolve issue on first call
19. O-Enroll in Apay
20. O-Explain service charge
21. N-Use Competitive E.D.G.E.
22. G-Build rapport
23. B-Review vehicle use/avg. daily miles
24. I-Enroll in e-policy