Solicit inc.liabilitylimitsEnrollin ApayDiscussinc. rentalcoverageBindpolicysame daySentM.M.CardSolicitLifeExplainservicechargeAcknowledgeinsured's FIDEnrollin e-policySolicitHOendo.Provideyourname andext.Educateinsured ondifferentcoveragesAddPAFSolicitAdditionallineASK toconduct anaccountreviewAcknowledgemajor lifeevent (ex: newhome,marriage, etc.)Discussfeatures ofAmica.comRefer toinsuredby nameSellAmica'sValueReviewvehicleuse/avg.daily milesResolveissue onfirst callBindPUPBuildrapportUseCompetitiveE.D.G.E.Solicit inc.liabilitylimitsEnrollin ApayDiscussinc. rentalcoverageBindpolicysame daySentM.M.CardSolicitLifeExplainservicechargeAcknowledgeinsured's FIDEnrollin e-policySolicitHOendo.Provideyourname andext.Educateinsured ondifferentcoveragesAddPAFSolicitAdditionallineASK toconduct anaccountreviewAcknowledgemajor lifeevent (ex: newhome,marriage, etc.)Discussfeatures ofAmica.comRefer toinsuredby nameSellAmica'sValueReviewvehicleuse/avg.daily milesResolveissue onfirst callBindPUPBuildrapportUseCompetitiveE.D.G.E.

Retention Matters - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
O
5
G
6
N
7
O
8
O
9
I
10
G
11
N
12
O
13
B
14
B
15
I
16
I
17
I
18
N
19
G
20
B
21
G
22
B
23
G
24
N
  1. B-Solicit inc. liability limits
  2. O-Enroll in Apay
  3. I-Discuss inc. rental coverage
  4. O-Bind policy same day
  5. G-Sent M.M. Card
  6. N-Solicit Life
  7. O-Explain service charge
  8. O-Acknowledge insured's FID
  9. I-Enroll in e-policy
  10. G-Solicit HO endo.
  11. N-Provide your name and ext.
  12. O-Educate insured on different coverages
  13. B-Add PAF
  14. B-Solicit Additional line
  15. I-ASK to conduct an account review
  16. I-Acknowledge major life event (ex: new home, marriage, etc.)
  17. I-Discuss features of Amica.com
  18. N-Refer to insured by name
  19. G-Sell Amica's Value
  20. B-Review vehicle use/avg. daily miles
  21. G-Resolve issue on first call
  22. B-Bind PUP
  23. G-Build rapport
  24. N-Use Competitive E.D.G.E.