Make A Patient Laugh Verify Advanced Directive Free! Give Deductible Provide Estimate Over $300 Collect on Cigna Account Give Out of Pocket Offer to send patient to survey Collect Over $350 Collect any $ on Imaging account Update Policy # on Account Collect Over $300 Collect $0-$25 Discount Collect on BCBS Account Collect Over $5000 Collect $50-$75 Collect on UHC Account Transfer to scheduling Provide Estimate Over 200 Ask, what else may I do for you? Collect Medicare Coinsurance Ask, “How are you today” Give Coinsurance Share Name, role, department, PURPOSE Remind patient about Annual Consent Provide Labor and Delivery Estimate Provide Estimate Over $100 Collect $75-$100 Collect $100-$150 Attempt to Collect Deposit Collect on op imaging account Collect $150- 200 Check for understanding Give Copay Collect on Aetna Account Say “Thank you for trusting AdventHealth” “say it’s my pleasure” Collect Over $1000 Say Good Morning/Good Afternoon Collect on Self Pay Account Collect Over $500 Update insurance subscriber Collect Over $150 on OP Surgery Acct Make A Patient Laugh Verify Advanced Directive Free! Give Deductible Provide Estimate Over $300 Collect on Cigna Account Give Out of Pocket Offer to send patient to survey Collect Over $350 Collect any $ on Imaging account Update Policy # on Account Collect Over $300 Collect $0-$25 Discount Collect on BCBS Account Collect Over $5000 Collect $50-$75 Collect on UHC Account Transfer to scheduling Provide Estimate Over 200 Ask, what else may I do for you? Collect Medicare Coinsurance Ask, “How are you today” Give Coinsurance Share Name, role, department, PURPOSE Remind patient about Annual Consent Provide Labor and Delivery Estimate Provide Estimate Over $100 Collect $75-$100 Collect $100-$150 Attempt to Collect Deposit Collect on op imaging account Collect $150- 200 Check for understanding Give Copay Collect on Aetna Account Say “Thank you for trusting AdventHealth” “say it’s my pleasure” Collect Over $1000 Say Good Morning/Good Afternoon Collect on Self Pay Account Collect Over $500 Update insurance subscriber Collect Over $150 on OP Surgery Acct
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Make A Patient Laugh
G-Verify Advanced Directive
B-Free!
B-Give Deductible
N-Provide Estimate Over $300
I-Collect on Cigna Account
I-Give Out of Pocket
G-Offer to send patient to survey
N-Collect Over $350
I-Collect any $ on Imaging account
G-Update Policy # on Account
I-Collect Over $300
N-Collect $0-$25
B-Discount
N-Collect on BCBS Account
I-Collect Over $5000
G-Collect $50-$75
G-Collect on UHC Account
N-Transfer to scheduling
I-Provide Estimate Over 200
B-Ask, what else may I do for you?
I-Collect Medicare Coinsurance
I-Ask, “How are you today”
G-Give Coinsurance
I-Share Name, role, department, PURPOSE
B-Remind patient about Annual Consent
G-Provide Labor and Delivery Estimate
B-Provide Estimate Over $100
B-Collect $75-$100
G-Collect $100-$150
N-Attempt to Collect Deposit
N-Collect on op imaging account
I-Collect $150-200
G-Check for understanding
N-Give Copay
B-Collect on Aetna Account
I-Say “Thank you for trusting AdventHealth”
B-“say it’s my pleasure”
B-Collect Over $1000
G-Say Good Morning/Good Afternoon
N-Collect on Self Pay Account
G-Collect Over $500
N-Update insurance subscriber
N-Collect Over $150 on OP Surgery Acct