Collect Over $5000 Give Copay Give Out of Pocket “say it’s my pleasure” Say “Thank you for trusting AdventHealth” Provide Estimate Over $100 Collect on Self Pay Account Collect any $ on Imaging account Collect Medicare Coinsurance Remind patient about Annual Consent Update Policy # on Account Verify Advanced Directive Collect on Aetna Account Collect Over $1000 Collect on op imaging account Make A Patient Laugh Offer to send patient to survey Check for understanding Give Coinsurance Provide Labor and Delivery Estimate Say Good Morning/Good Afternoon Attempt to Collect Deposit Ask, what else may I do for you? Collect Over $150 on OP Surgery Acct Collect on UHC Account Share Name, role, department, PURPOSE Collect $75-$100 Provide Estimate Over $300 Collect on BCBS Account Discount Collect Over $500 Collect Over $300 Transfer to scheduling Give Deductible Collect on Cigna Account Free! Update insurance subscriber Collect $100-$150 Collect $50-$75 Collect $150- 200 Collect $0-$25 Collect Over $350 Provide Estimate Over 200 Ask, “How are you today” Collect Over $5000 Give Copay Give Out of Pocket “say it’s my pleasure” Say “Thank you for trusting AdventHealth” Provide Estimate Over $100 Collect on Self Pay Account Collect any $ on Imaging account Collect Medicare Coinsurance Remind patient about Annual Consent Update Policy # on Account Verify Advanced Directive Collect on Aetna Account Collect Over $1000 Collect on op imaging account Make A Patient Laugh Offer to send patient to survey Check for understanding Give Coinsurance Provide Labor and Delivery Estimate Say Good Morning/Good Afternoon Attempt to Collect Deposit Ask, what else may I do for you? Collect Over $150 on OP Surgery Acct Collect on UHC Account Share Name, role, department, PURPOSE Collect $75-$100 Provide Estimate Over $300 Collect on BCBS Account Discount Collect Over $500 Collect Over $300 Transfer to scheduling Give Deductible Collect on Cigna Account Free! Update insurance subscriber Collect $100-$150 Collect $50-$75 Collect $150- 200 Collect $0-$25 Collect Over $350 Provide Estimate Over 200 Ask, “How are you today”
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Collect Over $5000
N-Give Copay
I-Give Out of Pocket
B-“say it’s my pleasure”
I-Say “Thank you for trusting AdventHealth”
B-Provide Estimate Over $100
N-Collect on Self Pay Account
I-Collect any $ on Imaging account
I-Collect Medicare Coinsurance
B-Remind patient about Annual Consent
G-Update Policy # on Account
G-Verify Advanced Directive
B-Collect on Aetna Account
B-Collect Over $1000
N-Collect on op imaging account
B-Make A Patient Laugh
G-Offer to send patient to survey
G-Check for understanding
G-Give Coinsurance
G-Provide Labor and Delivery Estimate
G-Say Good Morning/Good Afternoon
N-Attempt to Collect Deposit
B-Ask, what else may I do for you?
N-Collect Over $150 on OP Surgery Acct
G-Collect on UHC Account
I-Share Name, role, department, PURPOSE
B-Collect $75-$100
N-Provide Estimate Over $300
N-Collect on BCBS Account
B-Discount
G-Collect Over $500
I-Collect Over $300
N-Transfer to scheduling
B-Give Deductible
I-Collect on Cigna Account
B-Free!
N-Update insurance subscriber
G-Collect $100-$150
G-Collect $50-$75
I-Collect $150-200
N-Collect $0-$25
N-Collect Over $350
I-Provide Estimate Over 200
I-Ask, “How are you today”