Verify Advanced Directive Collect $50-$75 Collect any $ on Imaging account Collect $100-$150 Collect on Aetna Account Attempt to Collect Deposit Free! Provide Estimate Over $100 Collect on Cigna Account Provide Labor and Delivery Estimate Provide Estimate Over 200 “say it’s my pleasure” Update insurance subscriber Collect Over $300 Make A Patient Laugh Provide Estimate Over $300 Collect $75-$100 Collect on op imaging account Give Copay Check for understanding Collect Over $1000 Say Good Morning/Good Afternoon Collect on BCBS Account Say “Thank you for trusting AdventHealth” Give Out of Pocket Offer to send patient to survey Collect $0-$25 Collect Over $500 Collect Over $350 Collect Over $150 on OP Surgery Acct Ask, “How are you today” Discount Collect Medicare Coinsurance Ask, what else may I do for you? Give Deductible Collect Over $5000 Collect on Self Pay Account Update Policy # on Account Collect on UHC Account Remind patient about Annual Consent Collect $150- 200 Transfer to scheduling Give Coinsurance Share Name, role, department, PURPOSE Verify Advanced Directive Collect $50-$75 Collect any $ on Imaging account Collect $100-$150 Collect on Aetna Account Attempt to Collect Deposit Free! Provide Estimate Over $100 Collect on Cigna Account Provide Labor and Delivery Estimate Provide Estimate Over 200 “say it’s my pleasure” Update insurance subscriber Collect Over $300 Make A Patient Laugh Provide Estimate Over $300 Collect $75-$100 Collect on op imaging account Give Copay Check for understanding Collect Over $1000 Say Good Morning/Good Afternoon Collect on BCBS Account Say “Thank you for trusting AdventHealth” Give Out of Pocket Offer to send patient to survey Collect $0-$25 Collect Over $500 Collect Over $350 Collect Over $150 on OP Surgery Acct Ask, “How are you today” Discount Collect Medicare Coinsurance Ask, what else may I do for you? Give Deductible Collect Over $5000 Collect on Self Pay Account Update Policy # on Account Collect on UHC Account Remind patient about Annual Consent Collect $150- 200 Transfer to scheduling Give Coinsurance Share Name, role, department, PURPOSE
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Verify Advanced Directive
G-Collect $50-$75
I-Collect any $ on Imaging account
G-Collect $100-$150
B-Collect on Aetna Account
N-Attempt to Collect Deposit
B-Free!
B-Provide Estimate Over $100
I-Collect on Cigna Account
G-Provide Labor and Delivery Estimate
I-Provide Estimate Over 200
B-“say it’s my pleasure”
N-Update insurance subscriber
I-Collect Over $300
B-Make A Patient Laugh
N-Provide Estimate Over $300
B-Collect $75-$100
N-Collect on op imaging account
N-Give Copay
G-Check for understanding
B-Collect Over $1000
G-Say Good Morning/Good Afternoon
N-Collect on BCBS Account
I-Say “Thank you for trusting AdventHealth”
I-Give Out of Pocket
G-Offer to send patient to survey
N-Collect $0-$25
G-Collect Over $500
N-Collect Over $350
N-Collect Over $150 on OP Surgery Acct
I-Ask, “How are you today”
B-Discount
I-Collect Medicare Coinsurance
B-Ask, what else may I do for you?
B-Give Deductible
I-Collect Over $5000
N-Collect on Self Pay Account
G-Update Policy # on Account
G-Collect on UHC Account
B-Remind patient about Annual Consent
I-Collect $150-200
N-Transfer to scheduling
G-Give Coinsurance
I-Share Name, role, department, PURPOSE