Collect $50-$75 Update insurance subscriber Give Copay Give Coinsurance “say it’s my pleasure” Ask, what else may I do for you? Attempt to Collect Deposit Collect on Aetna Account Give Deductible Make A Patient Laugh Transfer to scheduling Free! Collect Medicare Coinsurance Offer to send patient to survey Collect on UHC Account Provide Estimate Over $100 Collect $100-$150 Remind patient about Annual Consent Collect on op imaging account Provide Estimate Over 200 Collect on Cigna Account Discount Collect $75-$100 Collect Over $5000 Collect on BCBS Account Provide Labor and Delivery Estimate Check for understanding Say Good Morning/Good Afternoon Give Out of Pocket Collect Over $150 on OP Surgery Acct Share Name, role, department, PURPOSE Collect $0-$25 Collect any $ on Imaging account Collect Over $1000 Verify Advanced Directive Collect Over $350 Collect Over $500 Ask, “How are you today” Update Policy # on Account Say “Thank you for trusting AdventHealth” Collect Over $300 Collect on Self Pay Account Provide Estimate Over $300 Collect $150- 200 Collect $50-$75 Update insurance subscriber Give Copay Give Coinsurance “say it’s my pleasure” Ask, what else may I do for you? Attempt to Collect Deposit Collect on Aetna Account Give Deductible Make A Patient Laugh Transfer to scheduling Free! Collect Medicare Coinsurance Offer to send patient to survey Collect on UHC Account Provide Estimate Over $100 Collect $100-$150 Remind patient about Annual Consent Collect on op imaging account Provide Estimate Over 200 Collect on Cigna Account Discount Collect $75-$100 Collect Over $5000 Collect on BCBS Account Provide Labor and Delivery Estimate Check for understanding Say Good Morning/Good Afternoon Give Out of Pocket Collect Over $150 on OP Surgery Acct Share Name, role, department, PURPOSE Collect $0-$25 Collect any $ on Imaging account Collect Over $1000 Verify Advanced Directive Collect Over $350 Collect Over $500 Ask, “How are you today” Update Policy # on Account Say “Thank you for trusting AdventHealth” Collect Over $300 Collect on Self Pay Account Provide Estimate Over $300 Collect $150- 200
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Collect $50-$75
N-Update insurance subscriber
N-Give Copay
G-Give Coinsurance
B-“say it’s my pleasure”
B-Ask, what else may I do for you?
N-Attempt to Collect Deposit
B-Collect on Aetna Account
B-Give Deductible
B-Make A Patient Laugh
N-Transfer to scheduling
B-Free!
I-Collect Medicare Coinsurance
G-Offer to send patient to survey
G-Collect on UHC Account
B-Provide Estimate Over $100
G-Collect $100-$150
B-Remind patient about Annual Consent
N-Collect on op imaging account
I-Provide Estimate Over 200
I-Collect on Cigna Account
B-Discount
B-Collect $75-$100
I-Collect Over $5000
N-Collect on BCBS Account
G-Provide Labor and Delivery Estimate
G-Check for understanding
G-Say Good Morning/Good Afternoon
I-Give Out of Pocket
N-Collect Over $150 on OP Surgery Acct
I-Share Name, role, department, PURPOSE
N-Collect $0-$25
I-Collect any $ on Imaging account
B-Collect Over $1000
G-Verify Advanced Directive
N-Collect Over $350
G-Collect Over $500
I-Ask, “How are you today”
G-Update Policy # on Account
I-Say “Thank you for trusting AdventHealth”
I-Collect Over $300
N-Collect on Self Pay Account
N-Provide Estimate Over $300
I-Collect $150-200