Discount Remind patient about Annual Consent Collect $0-$25 Share Name, role, department, PURPOSE Give Out of Pocket Collect on BCBS Account Verify Advanced Directive Provide Estimate Over $100 Give Deductible Collect on UHC Account Offer to send patient to survey Collect $75-$100 Collect Medicare Coinsurance Update Policy # on Account Collect $150- 200 Collect Over $300 Transfer to scheduling Collect on Cigna Account Free! Say Good Morning/Good Afternoon Give Copay Make A Patient Laugh Give Coinsurance Collect on op imaging account Collect on Self Pay Account Update insurance subscriber “say it’s my pleasure” Collect Over $350 Attempt to Collect Deposit Collect Over $150 on OP Surgery Acct Collect Over $500 Provide Estimate Over 200 Collect any $ on Imaging account Collect $50-$75 Collect Over $1000 Collect Over $5000 Provide Estimate Over $300 Collect $100-$150 Ask, “How are you today” Say “Thank you for trusting AdventHealth” Ask, what else may I do for you? Collect on Aetna Account Provide Labor and Delivery Estimate Check for understanding Discount Remind patient about Annual Consent Collect $0-$25 Share Name, role, department, PURPOSE Give Out of Pocket Collect on BCBS Account Verify Advanced Directive Provide Estimate Over $100 Give Deductible Collect on UHC Account Offer to send patient to survey Collect $75-$100 Collect Medicare Coinsurance Update Policy # on Account Collect $150- 200 Collect Over $300 Transfer to scheduling Collect on Cigna Account Free! Say Good Morning/Good Afternoon Give Copay Make A Patient Laugh Give Coinsurance Collect on op imaging account Collect on Self Pay Account Update insurance subscriber “say it’s my pleasure” Collect Over $350 Attempt to Collect Deposit Collect Over $150 on OP Surgery Acct Collect Over $500 Provide Estimate Over 200 Collect any $ on Imaging account Collect $50-$75 Collect Over $1000 Collect Over $5000 Provide Estimate Over $300 Collect $100-$150 Ask, “How are you today” Say “Thank you for trusting AdventHealth” Ask, what else may I do for you? Collect on Aetna Account Provide Labor and Delivery Estimate Check for understanding
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Discount
B-Remind patient about Annual Consent
N-Collect $0-$25
I-Share Name, role, department, PURPOSE
I-Give Out of Pocket
N-Collect on BCBS Account
G-Verify Advanced Directive
B-Provide Estimate Over $100
B-Give Deductible
G-Collect on UHC Account
G-Offer to send patient to survey
B-Collect $75-$100
I-Collect Medicare Coinsurance
G-Update Policy # on Account
I-Collect $150-200
I-Collect Over $300
N-Transfer to scheduling
I-Collect on Cigna Account
B-Free!
G-Say Good Morning/Good Afternoon
N-Give Copay
B-Make A Patient Laugh
G-Give Coinsurance
N-Collect on op imaging account
N-Collect on Self Pay Account
N-Update insurance subscriber
B-“say it’s my pleasure”
N-Collect Over $350
N-Attempt to Collect Deposit
N-Collect Over $150 on OP Surgery Acct
G-Collect Over $500
I-Provide Estimate Over 200
I-Collect any $ on Imaging account
G-Collect $50-$75
B-Collect Over $1000
I-Collect Over $5000
N-Provide Estimate Over $300
G-Collect $100-$150
I-Ask, “How are you today”
I-Say “Thank you for trusting AdventHealth”
B-Ask, what else may I do for you?
B-Collect on Aetna Account
G-Provide Labor and Delivery Estimate
G-Check for understanding