Collect Over $5000 Collect $100-$150 Give Deductible Verify Advanced Directive Provide Estimate Over $100 Collect Over $350 Collect Medicare Coinsurance Attempt to Collect Deposit Make A Patient Laugh Remind patient about Annual Consent Collect on Aetna Account Collect on UHC Account Provide Labor and Delivery Estimate Collect Over $1000 Say Good Morning/Good Afternoon “say it’s my pleasure” Collect on Self Pay Account Collect $75-$100 Ask, what else may I do for you? Ask, “How are you today” Provide Estimate Over 200 Collect Over $150 on OP Surgery Acct Free! Collect Over $300 Provide Estimate Over $300 Collect $0-$25 Collect Over $500 Give Coinsurance Give Out of Pocket Collect on Cigna Account Discount Collect $150- 200 Collect on op imaging account Collect on BCBS Account Check for understanding Collect any $ on Imaging account Update insurance subscriber Collect $50-$75 Give Copay Say “Thank you for trusting AdventHealth” Share Name, role, department, PURPOSE Offer to send patient to survey Update Policy # on Account Transfer to scheduling Collect Over $5000 Collect $100-$150 Give Deductible Verify Advanced Directive Provide Estimate Over $100 Collect Over $350 Collect Medicare Coinsurance Attempt to Collect Deposit Make A Patient Laugh Remind patient about Annual Consent Collect on Aetna Account Collect on UHC Account Provide Labor and Delivery Estimate Collect Over $1000 Say Good Morning/Good Afternoon “say it’s my pleasure” Collect on Self Pay Account Collect $75-$100 Ask, what else may I do for you? Ask, “How are you today” Provide Estimate Over 200 Collect Over $150 on OP Surgery Acct Free! Collect Over $300 Provide Estimate Over $300 Collect $0-$25 Collect Over $500 Give Coinsurance Give Out of Pocket Collect on Cigna Account Discount Collect $150- 200 Collect on op imaging account Collect on BCBS Account Check for understanding Collect any $ on Imaging account Update insurance subscriber Collect $50-$75 Give Copay Say “Thank you for trusting AdventHealth” Share Name, role, department, PURPOSE Offer to send patient to survey Update Policy # on Account Transfer to scheduling
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Collect Over $5000
G-Collect $100-$150
B-Give Deductible
G-Verify Advanced Directive
B-Provide Estimate Over $100
N-Collect Over $350
I-Collect Medicare Coinsurance
N-Attempt to Collect Deposit
B-Make A Patient Laugh
B-Remind patient about Annual Consent
B-Collect on Aetna Account
G-Collect on UHC Account
G-Provide Labor and Delivery Estimate
B-Collect Over $1000
G-Say Good Morning/Good Afternoon
B-“say it’s my pleasure”
N-Collect on Self Pay Account
B-Collect $75-$100
B-Ask, what else may I do for you?
I-Ask, “How are you today”
I-Provide Estimate Over 200
N-Collect Over $150 on OP Surgery Acct
B-Free!
I-Collect Over $300
N-Provide Estimate Over $300
N-Collect $0-$25
G-Collect Over $500
G-Give Coinsurance
I-Give Out of Pocket
I-Collect on Cigna Account
B-Discount
I-Collect $150-200
N-Collect on op imaging account
N-Collect on BCBS Account
G-Check for understanding
I-Collect any $ on Imaging account
N-Update insurance subscriber
G-Collect $50-$75
N-Give Copay
I-Say “Thank you for trusting AdventHealth”
I-Share Name, role, department, PURPOSE
G-Offer to send patient to survey
G-Update Policy # on Account
N-Transfer to scheduling