Collect Over $300 Give Out of Pocket Collect on Self Pay Account Collect $150- 200 Collect $100-$150 Collect Over $150 on OP Surgery Acct Collect any $ on Imaging account Discount “say it’s my pleasure” Collect $75-$100 Collect Over $1000 Collect Medicare Coinsurance Collect on UHC Account Collect $50-$75 Give Coinsurance Ask, what else may I do for you? Collect on op imaging account Offer to send patient to survey Collect on Aetna Account Say Good Morning/Good Afternoon Update insurance subscriber Update Policy # on Account Attempt to Collect Deposit Collect Over $350 Remind patient about Annual Consent Check for understanding Verify Advanced Directive Collect on Cigna Account Ask, “How are you today” Collect $0-$25 Provide Estimate Over $300 Share Name, role, department, PURPOSE Make A Patient Laugh Collect Over $500 Provide Estimate Over 200 Provide Labor and Delivery Estimate Collect on BCBS Account Collect Over $5000 Give Copay Give Deductible Free! Transfer to scheduling Say “Thank you for trusting AdventHealth” Provide Estimate Over $100 Collect Over $300 Give Out of Pocket Collect on Self Pay Account Collect $150- 200 Collect $100-$150 Collect Over $150 on OP Surgery Acct Collect any $ on Imaging account Discount “say it’s my pleasure” Collect $75-$100 Collect Over $1000 Collect Medicare Coinsurance Collect on UHC Account Collect $50-$75 Give Coinsurance Ask, what else may I do for you? Collect on op imaging account Offer to send patient to survey Collect on Aetna Account Say Good Morning/Good Afternoon Update insurance subscriber Update Policy # on Account Attempt to Collect Deposit Collect Over $350 Remind patient about Annual Consent Check for understanding Verify Advanced Directive Collect on Cigna Account Ask, “How are you today” Collect $0-$25 Provide Estimate Over $300 Share Name, role, department, PURPOSE Make A Patient Laugh Collect Over $500 Provide Estimate Over 200 Provide Labor and Delivery Estimate Collect on BCBS Account Collect Over $5000 Give Copay Give Deductible Free! Transfer to scheduling Say “Thank you for trusting AdventHealth” Provide Estimate Over $100
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Collect Over $300
I-Give Out of Pocket
N-Collect on Self Pay Account
I-Collect $150-200
G-Collect $100-$150
N-Collect Over $150 on OP Surgery Acct
I-Collect any $ on Imaging account
B-Discount
B-“say it’s my pleasure”
B-Collect $75-$100
B-Collect Over $1000
I-Collect Medicare Coinsurance
G-Collect on UHC Account
G-Collect $50-$75
G-Give Coinsurance
B-Ask, what else may I do for you?
N-Collect on op imaging account
G-Offer to send patient to survey
B-Collect on Aetna Account
G-Say Good Morning/Good Afternoon
N-Update insurance subscriber
G-Update Policy # on Account
N-Attempt to Collect Deposit
N-Collect Over $350
B-Remind patient about Annual Consent
G-Check for understanding
G-Verify Advanced Directive
I-Collect on Cigna Account
I-Ask, “How are you today”
N-Collect $0-$25
N-Provide Estimate Over $300
I-Share Name, role, department, PURPOSE
B-Make A Patient Laugh
G-Collect Over $500
I-Provide Estimate Over 200
G-Provide Labor and Delivery Estimate
N-Collect on BCBS Account
I-Collect Over $5000
N-Give Copay
B-Give Deductible
B-Free!
N-Transfer to scheduling
I-Say “Thank you for trusting AdventHealth”
B-Provide Estimate Over $100