Share Name, role, department, PURPOSE Ask, “How are you today” Collect $0-$25 Collect on Cigna Account Collect $100-$150 “say it’s my pleasure” Say “Thank you for trusting AdventHealth” Collect Over $5000 Free! Verify Advanced Directive Collect $75-$100 Give Copay Transfer to scheduling Collect Over $150 on OP Surgery Acct Make A Patient Laugh Provide Estimate Over 200 Update Policy # on Account Remind patient about Annual Consent Collect on BCBS Account Give Out of Pocket Collect Medicare Coinsurance Discount Collect on Self Pay Account Provide Estimate Over $100 Collect $150- 200 Give Deductible Provide Labor and Delivery Estimate Collect any $ on Imaging account Provide Estimate Over $300 Collect Over $1000 Collect $50-$75 Check for understanding Collect on op imaging account Collect Over $300 Collect Over $500 Collect on Aetna Account Collect on UHC Account Ask, what else may I do for you? Update insurance subscriber Give Coinsurance Attempt to Collect Deposit Offer to send patient to survey Say Good Morning/Good Afternoon Collect Over $350 Share Name, role, department, PURPOSE Ask, “How are you today” Collect $0-$25 Collect on Cigna Account Collect $100-$150 “say it’s my pleasure” Say “Thank you for trusting AdventHealth” Collect Over $5000 Free! Verify Advanced Directive Collect $75-$100 Give Copay Transfer to scheduling Collect Over $150 on OP Surgery Acct Make A Patient Laugh Provide Estimate Over 200 Update Policy # on Account Remind patient about Annual Consent Collect on BCBS Account Give Out of Pocket Collect Medicare Coinsurance Discount Collect on Self Pay Account Provide Estimate Over $100 Collect $150- 200 Give Deductible Provide Labor and Delivery Estimate Collect any $ on Imaging account Provide Estimate Over $300 Collect Over $1000 Collect $50-$75 Check for understanding Collect on op imaging account Collect Over $300 Collect Over $500 Collect on Aetna Account Collect on UHC Account Ask, what else may I do for you? Update insurance subscriber Give Coinsurance Attempt to Collect Deposit Offer to send patient to survey Say Good Morning/Good Afternoon Collect Over $350
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Share Name, role, department, PURPOSE
I-Ask, “How are you today”
N-Collect $0-$25
I-Collect on Cigna Account
G-Collect $100-$150
B-“say it’s my pleasure”
I-Say “Thank you for trusting AdventHealth”
I-Collect Over $5000
B-Free!
G-Verify Advanced Directive
B-Collect $75-$100
N-Give Copay
N-Transfer to scheduling
N-Collect Over $150 on OP Surgery Acct
B-Make A Patient Laugh
I-Provide Estimate Over 200
G-Update Policy # on Account
B-Remind patient about Annual Consent
N-Collect on BCBS Account
I-Give Out of Pocket
I-Collect Medicare Coinsurance
B-Discount
N-Collect on Self Pay Account
B-Provide Estimate Over $100
I-Collect $150-200
B-Give Deductible
G-Provide Labor and Delivery Estimate
I-Collect any $ on Imaging account
N-Provide Estimate Over $300
B-Collect Over $1000
G-Collect $50-$75
G-Check for understanding
N-Collect on op imaging account
I-Collect Over $300
G-Collect Over $500
B-Collect on Aetna Account
G-Collect on UHC Account
B-Ask, what else may I do for you?
N-Update insurance subscriber
G-Give Coinsurance
N-Attempt to Collect Deposit
G-Offer to send patient to survey
G-Say Good Morning/Good Afternoon
N-Collect Over $350