Collect on op imaging account Collect Over $1000 Ask, “How are you today” Collect any $ on Imaging account Collect Over $350 Collect on Cigna Account Give Deductible Say “Thank you for trusting AdventHealth” Provide Estimate Over $100 Collect on Aetna Account Remind patient about Annual Consent Transfer to scheduling Collect on BCBS Account Verify Advanced Directive Collect Over $150 on OP Surgery Acct Attempt to Collect Deposit Collect on Self Pay Account Collect Over $5000 Free! Provide Estimate Over 200 Say Good Morning/Good Afternoon Provide Labor and Delivery Estimate Collect Over $500 Give Coinsurance Offer to send patient to survey Collect $150- 200 Give Out of Pocket Check for understanding Ask, what else may I do for you? “say it’s my pleasure” Collect $100-$150 Make A Patient Laugh Collect $50-$75 Collect Medicare Coinsurance Discount Provide Estimate Over $300 Collect on UHC Account Give Copay Collect $75-$100 Share Name, role, department, PURPOSE Collect Over $300 Update insurance subscriber Collect $0-$25 Update Policy # on Account Collect on op imaging account Collect Over $1000 Ask, “How are you today” Collect any $ on Imaging account Collect Over $350 Collect on Cigna Account Give Deductible Say “Thank you for trusting AdventHealth” Provide Estimate Over $100 Collect on Aetna Account Remind patient about Annual Consent Transfer to scheduling Collect on BCBS Account Verify Advanced Directive Collect Over $150 on OP Surgery Acct Attempt to Collect Deposit Collect on Self Pay Account Collect Over $5000 Free! Provide Estimate Over 200 Say Good Morning/Good Afternoon Provide Labor and Delivery Estimate Collect Over $500 Give Coinsurance Offer to send patient to survey Collect $150- 200 Give Out of Pocket Check for understanding Ask, what else may I do for you? “say it’s my pleasure” Collect $100-$150 Make A Patient Laugh Collect $50-$75 Collect Medicare Coinsurance Discount Provide Estimate Over $300 Collect on UHC Account Give Copay Collect $75-$100 Share Name, role, department, PURPOSE Collect Over $300 Update insurance subscriber Collect $0-$25 Update Policy # on Account
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Collect on op imaging account
B-Collect Over $1000
I-Ask, “How are you today”
I-Collect any $ on Imaging account
N-Collect Over $350
I-Collect on Cigna Account
B-Give Deductible
I-Say “Thank you for trusting AdventHealth”
B-Provide Estimate Over $100
B-Collect on Aetna Account
B-Remind patient about Annual Consent
N-Transfer to scheduling
N-Collect on BCBS Account
G-Verify Advanced Directive
N-Collect Over $150 on OP Surgery Acct
N-Attempt to Collect Deposit
N-Collect on Self Pay Account
I-Collect Over $5000
B-Free!
I-Provide Estimate Over 200
G-Say Good Morning/Good Afternoon
G-Provide Labor and Delivery Estimate
G-Collect Over $500
G-Give Coinsurance
G-Offer to send patient to survey
I-Collect $150-200
I-Give Out of Pocket
G-Check for understanding
B-Ask, what else may I do for you?
B-“say it’s my pleasure”
G-Collect $100-$150
B-Make A Patient Laugh
G-Collect $50-$75
I-Collect Medicare Coinsurance
B-Discount
N-Provide Estimate Over $300
G-Collect on UHC Account
N-Give Copay
B-Collect $75-$100
I-Share Name, role, department, PURPOSE
I-Collect Over $300
N-Update insurance subscriber
N-Collect $0-$25
G-Update Policy # on Account