PluggingSurveysBeConfidentEmpathyBeingReadyListeningBeingUpbeatGiving100%BePreparedProfessionalismGoingBeyondExpectationsAcknowledgmentAssureAffirmAppreciateSmileFriendlinessUnderstandingPatienceTakingControlRelaxCaringBeingRespectfulBeingPassionateBeClearPluggingSurveysBeConfidentEmpathyBeingReadyListeningBeingUpbeatGiving100%BePreparedProfessionalismGoingBeyondExpectationsAcknowledgmentAssureAffirmAppreciateSmileFriendlinessUnderstandingPatienceTakingControlRelaxCaringBeingRespectfulBeingPassionateBeClear

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Plugging Surveys
  2. Be Confident
  3. Empathy
  4. Being Ready
  5. Listening
  6. Being Upbeat
  7. Giving 100%
  8. Be Prepared
  9. Professionalism
  10. Going Beyond Expectations
  11. Acknowledgment
  12. Assure
  13. Affirm
  14. Appreciate
  15. Smile
  16. Friendliness
  17. Understanding
  18. Patience
  19. Taking Control
  20. Relax
  21. Caring
  22. Being Respectful
  23. Being Passionate
  24. Be Clear