AppreciatePatienceBeingPassionateBeingReadyAffirmUnderstandingAssureBeingRespectfulGiving100%BeingUpbeatTakingControlProfessionalismListeningRelaxEmpathyFriendlinessGoingBeyondExpectationsAcknowledgmentBeConfidentBeClearPluggingSurveysCaringBePreparedSmileAppreciatePatienceBeingPassionateBeingReadyAffirmUnderstandingAssureBeingRespectfulGiving100%BeingUpbeatTakingControlProfessionalismListeningRelaxEmpathyFriendlinessGoingBeyondExpectationsAcknowledgmentBeConfidentBeClearPluggingSurveysCaringBePreparedSmile

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appreciate
  2. Patience
  3. Being Passionate
  4. Being Ready
  5. Affirm
  6. Understanding
  7. Assure
  8. Being Respectful
  9. Giving 100%
  10. Being Upbeat
  11. Taking Control
  12. Professionalism
  13. Listening
  14. Relax
  15. Empathy
  16. Friendliness
  17. Going Beyond Expectations
  18. Acknowledgment
  19. Be Confident
  20. Be Clear
  21. Plugging Surveys
  22. Caring
  23. Be Prepared
  24. Smile