BeConfidentBeingUpbeatPluggingSurveysTakingControlBeingRespectfulAffirmPatienceFriendlinessCaringSmileProfessionalismGoingBeyondExpectationsAcknowledgmentBeClearAppreciateRelaxAssureEmpathyGiving100%BeingReadyBeingPassionateUnderstandingListeningBePreparedBeConfidentBeingUpbeatPluggingSurveysTakingControlBeingRespectfulAffirmPatienceFriendlinessCaringSmileProfessionalismGoingBeyondExpectationsAcknowledgmentBeClearAppreciateRelaxAssureEmpathyGiving100%BeingReadyBeingPassionateUnderstandingListeningBePrepared

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Confident
  2. Being Upbeat
  3. Plugging Surveys
  4. Taking Control
  5. Being Respectful
  6. Affirm
  7. Patience
  8. Friendliness
  9. Caring
  10. Smile
  11. Professionalism
  12. Going Beyond Expectations
  13. Acknowledgment
  14. Be Clear
  15. Appreciate
  16. Relax
  17. Assure
  18. Empathy
  19. Giving 100%
  20. Being Ready
  21. Being Passionate
  22. Understanding
  23. Listening
  24. Be Prepared