BeingReadyAppreciateAcknowledgmentProfessionalismFriendlinessRelaxUnderstandingPluggingSurveysListeningGoingBeyondExpectationsSmileGiving100%AssureEmpathyPatienceBePreparedBeConfidentTakingControlBeingPassionateBeingRespectfulBeingUpbeatAffirmCaringBeClearBeingReadyAppreciateAcknowledgmentProfessionalismFriendlinessRelaxUnderstandingPluggingSurveysListeningGoingBeyondExpectationsSmileGiving100%AssureEmpathyPatienceBePreparedBeConfidentTakingControlBeingPassionateBeingRespectfulBeingUpbeatAffirmCaringBeClear

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Being Ready
  2. Appreciate
  3. Acknowledgment
  4. Professionalism
  5. Friendliness
  6. Relax
  7. Understanding
  8. Plugging Surveys
  9. Listening
  10. Going Beyond Expectations
  11. Smile
  12. Giving 100%
  13. Assure
  14. Empathy
  15. Patience
  16. Be Prepared
  17. Be Confident
  18. Taking Control
  19. Being Passionate
  20. Being Respectful
  21. Being Upbeat
  22. Affirm
  23. Caring
  24. Be Clear