BeingRespectfulPatienceAffirmGiving100%BeConfidentTakingControlBeingUpbeatBeingReadyUnderstandingBePreparedAcknowledgmentProfessionalismGoingBeyondExpectationsPluggingSurveysListeningEmpathyAppreciateBeingPassionateFriendlinessCaringRelaxSmileBeClearAssureBeingRespectfulPatienceAffirmGiving100%BeConfidentTakingControlBeingUpbeatBeingReadyUnderstandingBePreparedAcknowledgmentProfessionalismGoingBeyondExpectationsPluggingSurveysListeningEmpathyAppreciateBeingPassionateFriendlinessCaringRelaxSmileBeClearAssure

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Being Respectful
  2. Patience
  3. Affirm
  4. Giving 100%
  5. Be Confident
  6. Taking Control
  7. Being Upbeat
  8. Being Ready
  9. Understanding
  10. Be Prepared
  11. Acknowledgment
  12. Professionalism
  13. Going Beyond Expectations
  14. Plugging Surveys
  15. Listening
  16. Empathy
  17. Appreciate
  18. Being Passionate
  19. Friendliness
  20. Caring
  21. Relax
  22. Smile
  23. Be Clear
  24. Assure