BeClearAssureTakingControlEmpathyBeingUpbeatGiving100%PatiencePluggingSurveysBeingRespectfulSmileCaringBeingPassionateAcknowledgmentAppreciateBeConfidentBePreparedAffirmListeningBeingReadyProfessionalismRelaxUnderstandingGoingBeyondExpectationsFriendlinessBeClearAssureTakingControlEmpathyBeingUpbeatGiving100%PatiencePluggingSurveysBeingRespectfulSmileCaringBeingPassionateAcknowledgmentAppreciateBeConfidentBePreparedAffirmListeningBeingReadyProfessionalismRelaxUnderstandingGoingBeyondExpectationsFriendliness

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Clear
  2. Assure
  3. Taking Control
  4. Empathy
  5. Being Upbeat
  6. Giving 100%
  7. Patience
  8. Plugging Surveys
  9. Being Respectful
  10. Smile
  11. Caring
  12. Being Passionate
  13. Acknowledgment
  14. Appreciate
  15. Be Confident
  16. Be Prepared
  17. Affirm
  18. Listening
  19. Being Ready
  20. Professionalism
  21. Relax
  22. Understanding
  23. Going Beyond Expectations
  24. Friendliness