Answereda questionin the chatDe-escalatedcallAskedprobingquestionsPrivatePassPreferredBoardingFirstCheckedBag FeebenefitSubmittedan EvoRevoUsedMCTool KitMet un-expressedneedsUsed theHUB tofindanswerShareda bestpracticeJoinedaNetworkThank youforchoosingCiti$125 crafterrenewal &20k spendCardProductFeaturefor AAHelped aPeer onanaccountCall under5 mins &servicedFollowedCardactivationScriptingMCConversioninformationThankYou.ComValueStatementOffer Factsand bestsolution forCM needsComplaintCaptureSaidsomethingpositive toa peerAnswereda questionin the chatDe-escalatedcallAskedprobingquestionsPrivatePassPreferredBoardingFirstCheckedBag FeebenefitSubmittedan EvoRevoUsedMCTool KitMet un-expressedneedsUsed theHUB tofindanswerShareda bestpracticeJoinedaNetworkThank youforchoosingCiti$125 crafterrenewal &20k spendCardProductFeaturefor AAHelped aPeer onanaccountCall under5 mins &servicedFollowedCardactivationScriptingMCConversioninformationThankYou.ComValueStatementOffer Factsand bestsolution forCM needsComplaintCaptureSaidsomethingpositive toa peer

Benefit's BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
G
5
B
6
O
7
O
8
B
9
B
10
G
11
N
12
I
13
O
14
G
15
G
16
B
17
N
18
N
19
O
20
I
21
I
22
O
23
B
24
I
  1. G-Answered a question in the chat
  2. N-De-escalated call
  3. I-Asked probing questions
  4. G-Private Pass
  5. B-Preferred Boarding
  6. O-First Checked Bag Fee benefit
  7. O-Submitted an Evo Revo
  8. B-Used MC Tool Kit
  9. B-Met un-expressed needs
  10. G-Used the HUB to find answer
  11. N-Shared a best practice
  12. I-Joined a Network
  13. O-Thank you for choosing Citi
  14. G-$125 cr after renewal & 20k spend
  15. G-Card Product Feature for AA
  16. B-Helped a Peer on an account
  17. N-Call under 5 mins & serviced
  18. N-Followed Card activation Scripting
  19. O-MC Conversion information
  20. I-ThankYou.Com
  21. I-Value Statement
  22. O-Offer Facts and best solution for CM needs
  23. B-Complaint Capture
  24. I-Said something positive to a peer