Offer Factsand bestsolution forCM needsPrivatePassDe-escalatedcallAnswereda questionin the chatUsedMCTool KitAskedprobingquestionsFollowedCardactivationScriptingCall under5 mins &serviced$125 crafterrenewal &20k spendShareda bestpracticeMet un-expressedneedsComplaintCaptureSubmittedan EvoRevoValueStatementThankYou.ComFirstCheckedBag FeebenefitPreferredBoardingHelped aPeer onanaccountJoinedaNetworkMCConversioninformationCardProductFeaturefor AASaidsomethingpositive toa peerUsed theHUB tofindanswerThank youforchoosingCitiOffer Factsand bestsolution forCM needsPrivatePassDe-escalatedcallAnswereda questionin the chatUsedMCTool KitAskedprobingquestionsFollowedCardactivationScriptingCall under5 mins &serviced$125 crafterrenewal &20k spendShareda bestpracticeMet un-expressedneedsComplaintCaptureSubmittedan EvoRevoValueStatementThankYou.ComFirstCheckedBag FeebenefitPreferredBoardingHelped aPeer onanaccountJoinedaNetworkMCConversioninformationCardProductFeaturefor AASaidsomethingpositive toa peerUsed theHUB tofindanswerThank youforchoosingCiti

Benefit's BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
G
5
B
6
I
7
N
8
N
9
G
10
N
11
B
12
B
13
O
14
I
15
I
16
O
17
B
18
B
19
I
20
O
21
G
22
I
23
G
24
O
  1. O-Offer Facts and best solution for CM needs
  2. G-Private Pass
  3. N-De-escalated call
  4. G-Answered a question in the chat
  5. B-Used MC Tool Kit
  6. I-Asked probing questions
  7. N-Followed Card activation Scripting
  8. N-Call under 5 mins & serviced
  9. G-$125 cr after renewal & 20k spend
  10. N-Shared a best practice
  11. B-Met un-expressed needs
  12. B-Complaint Capture
  13. O-Submitted an Evo Revo
  14. I-Value Statement
  15. I-ThankYou.Com
  16. O-First Checked Bag Fee benefit
  17. B-Preferred Boarding
  18. B-Helped a Peer on an account
  19. I-Joined a Network
  20. O-MC Conversion information
  21. G-Card Product Feature for AA
  22. I-Said something positive to a peer
  23. G-Used the HUB to find answer
  24. O-Thank you for choosing Citi