Helped aPeer onanaccountUsed theHUB tofindanswerFirstCheckedBag FeebenefitMCConversioninformationDe-escalatedcallThank youforchoosingCitiShareda bestpracticeAskedprobingquestionsOffer Factsand bestsolution forCM needsUsedMCTool KitPrivatePassAnswereda questionin the chatSubmittedan EvoRevoThankYou.ComCall under5 mins &servicedValueStatementPreferredBoarding$125 crafterrenewal &20k spendCardProductFeaturefor AASaidsomethingpositive toa peerComplaintCaptureJoinedaNetworkMet un-expressedneedsFollowedCardactivationScriptingHelped aPeer onanaccountUsed theHUB tofindanswerFirstCheckedBag FeebenefitMCConversioninformationDe-escalatedcallThank youforchoosingCitiShareda bestpracticeAskedprobingquestionsOffer Factsand bestsolution forCM needsUsedMCTool KitPrivatePassAnswereda questionin the chatSubmittedan EvoRevoThankYou.ComCall under5 mins &servicedValueStatementPreferredBoarding$125 crafterrenewal &20k spendCardProductFeaturefor AASaidsomethingpositive toa peerComplaintCaptureJoinedaNetworkMet un-expressedneedsFollowedCardactivationScripting

Benefit's BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
O
5
N
6
O
7
N
8
I
9
O
10
B
11
G
12
G
13
O
14
I
15
N
16
I
17
B
18
G
19
G
20
I
21
B
22
I
23
B
24
N
  1. B-Helped a Peer on an account
  2. G-Used the HUB to find answer
  3. O-First Checked Bag Fee benefit
  4. O-MC Conversion information
  5. N-De-escalated call
  6. O-Thank you for choosing Citi
  7. N-Shared a best practice
  8. I-Asked probing questions
  9. O-Offer Facts and best solution for CM needs
  10. B-Used MC Tool Kit
  11. G-Private Pass
  12. G-Answered a question in the chat
  13. O-Submitted an Evo Revo
  14. I-ThankYou.Com
  15. N-Call under 5 mins & serviced
  16. I-Value Statement
  17. B-Preferred Boarding
  18. G-$125 cr after renewal & 20k spend
  19. G-Card Product Feature for AA
  20. I-Said something positive to a peer
  21. B-Complaint Capture
  22. I-Joined a Network
  23. B-Met un-expressed needs
  24. N-Followed Card activation Scripting