I see that youhave anamazingpayment historyand we trulyappreciate that.I understandyour concern,and will makesure to addressall of yourneeds.I'll be takinggreat care ofyour accounttoday.It's been apleasure workingwith you on your________account, I hopeyou have a greatday.Now that I haveaddressed yourconcerns arethere any otherquestions?Thank you somuch for yourpatience withus while wework to resolveyour issue.If you needanything in thefuture feel free tocall we are here24/7 for anythingthat you need.I understandhow upsettingthis can beand I wouldlike to help.Welcome tothe CITI familywe appreciateyour business.I have no problemcrediting that feebut I would like toexplain what'sgoing on.I will gladlyassist youin resolvingthat issue.I would bemore thanhappy tohelp you withthat.I appreciateyour patience;I sincerelyapologize forthe delay.I understandthat it'sfrustrating tohave to callback about yourissue.Let me start byreviewing youraccount so Ican addressyour concerns.I'm here to helpyou and I’mgoing to staywith you untilthe issue isresolved.I'm sorry yourissue wasn'tresolved the firsttime, I'll be morethan happy to takecare of it now.I apologize thatthis hashappened, letme see what Ican do to assistyou with that.We look forward totaking care of allyour financialneeds thank youfor choosing CITI.I know yourtime isvaluable thankyou for sharingit with us.We value yourloyalty I'd bemore thanhappy to helpwith that.Your feedback isextremelyimportant to us. Itallows us tocontinuouslyimprove ourservice.Thank you foryour patience,I do apologizefor the wait.We appreciateyour loyalty forthe _____years youbeen with us.I see that youhave anamazingpayment historyand we trulyappreciate that.I understandyour concern,and will makesure to addressall of yourneeds.I'll be takinggreat care ofyour accounttoday.It's been apleasure workingwith you on your________account, I hopeyou have a greatday.Now that I haveaddressed yourconcerns arethere any otherquestions?Thank you somuch for yourpatience withus while wework to resolveyour issue.If you needanything in thefuture feel free tocall we are here24/7 for anythingthat you need.I understandhow upsettingthis can beand I wouldlike to help.Welcome tothe CITI familywe appreciateyour business.I have no problemcrediting that feebut I would like toexplain what'sgoing on.I will gladlyassist youin resolvingthat issue.I would bemore thanhappy tohelp you withthat.I appreciateyour patience;I sincerelyapologize forthe delay.I understandthat it'sfrustrating tohave to callback about yourissue.Let me start byreviewing youraccount so Ican addressyour concerns.I'm here to helpyou and I’mgoing to staywith you untilthe issue isresolved.I'm sorry yourissue wasn'tresolved the firsttime, I'll be morethan happy to takecare of it now.I apologize thatthis hashappened, letme see what Ican do to assistyou with that.We look forward totaking care of allyour financialneeds thank youfor choosing CITI.I know yourtime isvaluable thankyou for sharingit with us.We value yourloyalty I'd bemore thanhappy to helpwith that.Your feedback isextremelyimportant to us. Itallows us tocontinuouslyimprove ourservice.Thank you foryour patience,I do apologizefor the wait.We appreciateyour loyalty forthe _____years youbeen with us.

Team 83 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I see that you have an amazing payment history and we truly appreciate that.
  2. I understand your concern, and will make sure to address all of your needs.
  3. I'll be taking great care of your account today.
  4. It's been a pleasure working with you on your ________ account, I hope you have a great day.
  5. Now that I have addressed your concerns are there any other questions?
  6. Thank you so much for your patience with us while we work to resolve your issue.
  7. If you need anything in the future feel free to call we are here 24/7 for anything that you need.
  8. I understand how upsetting this can be and I would like to help.
  9. Welcome to the CITI family we appreciate your business.
  10. I have no problem crediting that fee but I would like to explain what's going on.
  11. I will gladly assist you in resolving that issue.
  12. I would be more than happy to help you with that.
  13. I appreciate your patience; I sincerely apologize for the delay.
  14. I understand that it's frustrating to have to call back about your issue.
  15. Let me start by reviewing your account so I can address your concerns.
  16. I'm here to help you and I’m going to stay with you until the issue is resolved.
  17. I'm sorry your issue wasn't resolved the first time, I'll be more than happy to take care of it now.
  18. I apologize that this has happened, let me see what I can do to assist you with that.
  19. We look forward to taking care of all your financial needs thank you for choosing CITI.
  20. I know your time is valuable thank you for sharing it with us.
  21. We value your loyalty I'd be more than happy to help with that.
  22. Your feedback is extremely important to us. It allows us to continuously improve our service.
  23. Thank you for your patience, I do apologize for the wait.
  24. We appreciate your loyalty for the _____ years you been with us.