Givecolleague acomplimentLeave +Returnon-timefor lunchThank yourcustomerfor bankingwith TDTryansweringcall in anew wayMake anempathystatementHelpsomeonelog intoOLBUsecustomer'sname 3timesDiscussTD ASAPwith caller"Anythingelse I canhelpwith?"Answer aquestionin the chatAskcustomerabout theweatherThank yourcustomerfor bankingwith TDMake yourcustomerlaughRefer 3CX's touse mobiledepositsTell 3CX's weare here24/7Tryansweringcall in anew wayThank acustomerfor tenurewith TDDiscussTD alertswith acustomerTurn angrycaller intohappycallerAsk "Whatis yourfavoritemovie"UseCustomer'sname 3timesOffer TDCashCard tocustomerAsk if youcan helpCX loginto OLBSend TDappreciateE-cardGivecolleague acomplimentLeave +Returnon-timefor lunchThank yourcustomerfor bankingwith TDTryansweringcall in anew wayMake anempathystatementHelpsomeonelog intoOLBUsecustomer'sname 3timesDiscussTD ASAPwith caller"Anythingelse I canhelpwith?"Answer aquestionin the chatAskcustomerabout theweatherThank yourcustomerfor bankingwith TDMake yourcustomerlaughRefer 3CX's touse mobiledepositsTell 3CX's weare here24/7Tryansweringcall in anew wayThank acustomerfor tenurewith TDDiscussTD alertswith acustomerTurn angrycaller intohappycallerAsk "Whatis yourfavoritemovie"UseCustomer'sname 3timesOffer TDCashCard tocustomerAsk if youcan helpCX loginto OLBSend TDappreciateE-card

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give colleague a compliment
  2. Leave + Return on-time for lunch
  3. Thank your customer for banking with TD
  4. Try answering call in a new way
  5. Make an empathy statement
  6. Help someone log into OLB
  7. Use customer's name 3 times
  8. Discuss TD ASAP with caller
  9. "Anything else I can help with?"
  10. Answer a question in the chat
  11. Ask customer about the weather
  12. Thank your customer for banking with TD
  13. Make your customer laugh
  14. Refer 3 CX's to use mobile deposits
  15. Tell 3 CX's we are here 24/7
  16. Try answering call in a new way
  17. Thank a customer for tenure with TD
  18. Discuss TD alerts with a customer
  19. Turn angry caller into happy caller
  20. Ask "What is your favorite movie"
  21. Use Customer's name 3 times
  22. Offer TD Cash Card to customer
  23. Ask if you can help CX log into OLB
  24. Send TD appreciate E-card