Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Give colleague a compliment
2. Turn angry caller into happy caller
3. Ask if you can help CX log into OLB
4. Make an empathy statement
5. Thank your customer for banking with TD
6. Use Customer's name 3 times
7. Thank a customer for tenure with TD
8. Answer a question in the chat
9. Send TD appreciate E-card
10. Offer TD Cash Card to customer
11. Tell 3 CX's we are here 24/7
12. Try answering call in a new way
13. Try answering call in a new way
14. Discuss TD alerts with a customer
15. Leave + Return on-time for lunch
16. Ask customer about the weather
17. Use customer's name 3 times
18. "Anything else I can help with?"
19. Ask "What is your favorite movie"
20. Refer 3 CX's to use mobile deposits
21. Make your customer laugh
22. Discuss TD ASAP with caller
23. Help someone log into OLB
24. Thank your customer for banking with TD