Askcustomerabout theweatherUseCustomer'sname 3timesAnswer aquestionin the chatThank yourcustomerfor bankingwith TDTryansweringcall in anew wayMake yourcustomerlaughLeave +Returnon-timefor lunchThank acustomerfor tenurewith TDDiscussTD ASAPwith callerOffer TDCashCard tocustomerAsk "Whatis yourfavoritemovie"Make anempathystatementTryansweringcall in anew wayAsk if youcan helpCX loginto OLBSend TDappreciateE-card"Anythingelse I canhelpwith?"Givecolleague acomplimentRefer 3CX's touse mobiledepositsTurn angrycaller intohappycallerUsecustomer'sname 3timesThank yourcustomerfor bankingwith TDHelpsomeonelog intoOLBDiscussTD alertswith acustomerTell 3CX's weare here24/7Askcustomerabout theweatherUseCustomer'sname 3timesAnswer aquestionin the chatThank yourcustomerfor bankingwith TDTryansweringcall in anew wayMake yourcustomerlaughLeave +Returnon-timefor lunchThank acustomerfor tenurewith TDDiscussTD ASAPwith callerOffer TDCashCard tocustomerAsk "Whatis yourfavoritemovie"Make anempathystatementTryansweringcall in anew wayAsk if youcan helpCX loginto OLBSend TDappreciateE-card"Anythingelse I canhelpwith?"Givecolleague acomplimentRefer 3CX's touse mobiledepositsTurn angrycaller intohappycallerUsecustomer'sname 3timesThank yourcustomerfor bankingwith TDHelpsomeonelog intoOLBDiscussTD alertswith acustomerTell 3CX's weare here24/7

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask customer about the weather
  2. Use Customer's name 3 times
  3. Answer a question in the chat
  4. Thank your customer for banking with TD
  5. Try answering call in a new way
  6. Make your customer laugh
  7. Leave + Return on-time for lunch
  8. Thank a customer for tenure with TD
  9. Discuss TD ASAP with caller
  10. Offer TD Cash Card to customer
  11. Ask "What is your favorite movie"
  12. Make an empathy statement
  13. Try answering call in a new way
  14. Ask if you can help CX log into OLB
  15. Send TD appreciate E-card
  16. "Anything else I can help with?"
  17. Give colleague a compliment
  18. Refer 3 CX's to use mobile deposits
  19. Turn angry caller into happy caller
  20. Use customer's name 3 times
  21. Thank your customer for banking with TD
  22. Help someone log into OLB
  23. Discuss TD alerts with a customer
  24. Tell 3 CX's we are here 24/7