Make yourcustomerlaughTell 3CX's weare here24/7Make anempathystatementGivecolleague acomplimentDiscussTD ASAPwith callerLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBSend TDappreciateE-cardDiscussTD alertswith acustomerThank acustomerfor tenurewith TDAsk "Whatis yourfavoritemovie"Turn angrycaller intohappycallerHelpsomeonelog intoOLBOffer TDCashCard tocustomerAskcustomerabout theweatherTryansweringcall in anew wayRefer 3CX's touse mobiledepositsUseCustomer'sname 3timesAnswer aquestionin the chatThank yourcustomerfor bankingwith TDUsecustomer'sname 3timesThank yourcustomerfor bankingwith TD"Anythingelse I canhelpwith?"Tryansweringcall in anew wayMake yourcustomerlaughTell 3CX's weare here24/7Make anempathystatementGivecolleague acomplimentDiscussTD ASAPwith callerLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBSend TDappreciateE-cardDiscussTD alertswith acustomerThank acustomerfor tenurewith TDAsk "Whatis yourfavoritemovie"Turn angrycaller intohappycallerHelpsomeonelog intoOLBOffer TDCashCard tocustomerAskcustomerabout theweatherTryansweringcall in anew wayRefer 3CX's touse mobiledepositsUseCustomer'sname 3timesAnswer aquestionin the chatThank yourcustomerfor bankingwith TDUsecustomer'sname 3timesThank yourcustomerfor bankingwith TD"Anythingelse I canhelpwith?"Tryansweringcall in anew way

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make your customer laugh
  2. Tell 3 CX's we are here 24/7
  3. Make an empathy statement
  4. Give colleague a compliment
  5. Discuss TD ASAP with caller
  6. Leave + Return on-time for lunch
  7. Ask if you can help CX log into OLB
  8. Send TD appreciate E-card
  9. Discuss TD alerts with a customer
  10. Thank a customer for tenure with TD
  11. Ask "What is your favorite movie"
  12. Turn angry caller into happy caller
  13. Help someone log into OLB
  14. Offer TD Cash Card to customer
  15. Ask customer about the weather
  16. Try answering call in a new way
  17. Refer 3 CX's to use mobile deposits
  18. Use Customer's name 3 times
  19. Answer a question in the chat
  20. Thank your customer for banking with TD
  21. Use customer's name 3 times
  22. Thank your customer for banking with TD
  23. "Anything else I can help with?"
  24. Try answering call in a new way