Make yourcustomerlaughGivecolleague acomplimentTell 3CX's weare here24/7Thank acustomerfor tenurewith TDUsecustomer'sname 3timesThank yourcustomerfor bankingwith TD"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDMake anempathystatementSend TDappreciateE-cardLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBTryansweringcall in anew wayDiscussTD ASAPwith callerDiscussTD alertswith acustomerHelpsomeonelog intoOLBAskcustomerabout theweatherAnswer aquestionin the chatAsk "Whatis yourfavoritemovie"UseCustomer'sname 3timesOffer TDCashCard tocustomerTurn angrycaller intohappycallerTryansweringcall in anew wayRefer 3CX's touse mobiledepositsMake yourcustomerlaughGivecolleague acomplimentTell 3CX's weare here24/7Thank acustomerfor tenurewith TDUsecustomer'sname 3timesThank yourcustomerfor bankingwith TD"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDMake anempathystatementSend TDappreciateE-cardLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBTryansweringcall in anew wayDiscussTD ASAPwith callerDiscussTD alertswith acustomerHelpsomeonelog intoOLBAskcustomerabout theweatherAnswer aquestionin the chatAsk "Whatis yourfavoritemovie"UseCustomer'sname 3timesOffer TDCashCard tocustomerTurn angrycaller intohappycallerTryansweringcall in anew wayRefer 3CX's touse mobiledeposits

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make your customer laugh
  2. Give colleague a compliment
  3. Tell 3 CX's we are here 24/7
  4. Thank a customer for tenure with TD
  5. Use customer's name 3 times
  6. Thank your customer for banking with TD
  7. "Anything else I can help with?"
  8. Thank your customer for banking with TD
  9. Make an empathy statement
  10. Send TD appreciate E-card
  11. Leave + Return on-time for lunch
  12. Ask if you can help CX log into OLB
  13. Try answering call in a new way
  14. Discuss TD ASAP with caller
  15. Discuss TD alerts with a customer
  16. Help someone log into OLB
  17. Ask customer about the weather
  18. Answer a question in the chat
  19. Ask "What is your favorite movie"
  20. Use Customer's name 3 times
  21. Offer TD Cash Card to customer
  22. Turn angry caller into happy caller
  23. Try answering call in a new way
  24. Refer 3 CX's to use mobile deposits