Discuss TD ASAP with caller Make your customer laugh Thank your customer for banking with TD Answer a question in the chat Try answering call in a new way Turn angry caller into happy caller Leave + Return on-time for lunch "Anything else I can help with?" Thank your customer for banking with TD Make an empathy statement Tell 3 CX's we are here 24/7 Ask "What is your favorite movie" Ask if you can help CX log into OLB Help someone log into OLB Offer TD Cash Card to customer Use Customer's name 3 times Send TD appreciate E-card Give colleague a compliment Thank a customer for tenure with TD Ask customer about the weather Use customer's name 3 times Discuss TD alerts with a customer Try answering call in a new way Refer 3 CX's to use mobile deposits Discuss TD ASAP with caller Make your customer laugh Thank your customer for banking with TD Answer a question in the chat Try answering call in a new way Turn angry caller into happy caller Leave + Return on-time for lunch "Anything else I can help with?" Thank your customer for banking with TD Make an empathy statement Tell 3 CX's we are here 24/7 Ask "What is your favorite movie" Ask if you can help CX log into OLB Help someone log into OLB Offer TD Cash Card to customer Use Customer's name 3 times Send TD appreciate E-card Give colleague a compliment Thank a customer for tenure with TD Ask customer about the weather Use customer's name 3 times Discuss TD alerts with a customer Try answering call in a new way Refer 3 CX's to use mobile deposits
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Discuss TD ASAP with caller
Make your customer laugh
Thank your customer for banking with TD
Answer a question in the chat
Try answering call in a new way
Turn angry caller into happy caller
Leave + Return on-time for lunch
"Anything else I can help with?"
Thank your customer for banking with TD
Make an empathy statement
Tell 3 CX's we are here 24/7
Ask "What is your favorite movie"
Ask if you can help CX log into OLB
Help someone log into OLB
Offer TD Cash Card to customer
Use Customer's name 3 times
Send TD appreciate E-card
Give colleague a compliment
Thank a customer for tenure with TD
Ask customer about the weather
Use customer's name 3 times
Discuss TD alerts with a customer
Try answering call in a new way
Refer 3 CX's to use mobile deposits