Make your customer laugh Give colleague a compliment Tell 3 CX's we are here 24/7 Thank a customer for tenure with TD Use customer's name 3 times Thank your customer for banking with TD "Anything else I can help with?" Thank your customer for banking with TD Make an empathy statement Send TD appreciate E-card Leave + Return on-time for lunch Ask if you can help CX log into OLB Try answering call in a new way Discuss TD ASAP with caller Discuss TD alerts with a customer Help someone log into OLB Ask customer about the weather Answer a question in the chat Ask "What is your favorite movie" Use Customer's name 3 times Offer TD Cash Card to customer Turn angry caller into happy caller Try answering call in a new way Refer 3 CX's to use mobile deposits Make your customer laugh Give colleague a compliment Tell 3 CX's we are here 24/7 Thank a customer for tenure with TD Use customer's name 3 times Thank your customer for banking with TD "Anything else I can help with?" Thank your customer for banking with TD Make an empathy statement Send TD appreciate E-card Leave + Return on-time for lunch Ask if you can help CX log into OLB Try answering call in a new way Discuss TD ASAP with caller Discuss TD alerts with a customer Help someone log into OLB Ask customer about the weather Answer a question in the chat Ask "What is your favorite movie" Use Customer's name 3 times Offer TD Cash Card to customer Turn angry caller into happy caller Try answering call in a new way Refer 3 CX's to use mobile deposits
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Make your customer laugh
Give colleague a compliment
Tell 3 CX's we are here 24/7
Thank a customer for tenure with TD
Use customer's name 3 times
Thank your customer for banking with TD
"Anything else I can help with?"
Thank your customer for banking with TD
Make an empathy statement
Send TD appreciate E-card
Leave + Return on-time for lunch
Ask if you can help CX log into OLB
Try answering call in a new way
Discuss TD ASAP with caller
Discuss TD alerts with a customer
Help someone log into OLB
Ask customer about the weather
Answer a question in the chat
Ask "What is your favorite movie"
Use Customer's name 3 times
Offer TD Cash Card to customer
Turn angry caller into happy caller
Try answering call in a new way
Refer 3 CX's to use mobile deposits