Answer aquestionin the chatLeave +Returnon-timefor lunchRefer 3CX's touse mobiledepositsDiscussTD alertswith acustomerAsk if youcan helpCX loginto OLBTurn angrycaller intohappycallerThank yourcustomerfor bankingwith TDAskcustomerabout theweatherSend TDappreciateE-cardHelpsomeonelog intoOLBTryansweringcall in anew wayUsecustomer'sname 3timesThank acustomerfor tenurewith TDAsk "Whatis yourfavoritemovie""Anythingelse I canhelpwith?"Tryansweringcall in anew wayUseCustomer'sname 3timesTell 3CX's weare here24/7Givecolleague acomplimentMake anempathystatementDiscussTD ASAPwith callerMake yourcustomerlaughOffer TDCashCard tocustomerThank yourcustomerfor bankingwith TDAnswer aquestionin the chatLeave +Returnon-timefor lunchRefer 3CX's touse mobiledepositsDiscussTD alertswith acustomerAsk if youcan helpCX loginto OLBTurn angrycaller intohappycallerThank yourcustomerfor bankingwith TDAskcustomerabout theweatherSend TDappreciateE-cardHelpsomeonelog intoOLBTryansweringcall in anew wayUsecustomer'sname 3timesThank acustomerfor tenurewith TDAsk "Whatis yourfavoritemovie""Anythingelse I canhelpwith?"Tryansweringcall in anew wayUseCustomer'sname 3timesTell 3CX's weare here24/7Givecolleague acomplimentMake anempathystatementDiscussTD ASAPwith callerMake yourcustomerlaughOffer TDCashCard tocustomerThank yourcustomerfor bankingwith TD

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in the chat
  2. Leave + Return on-time for lunch
  3. Refer 3 CX's to use mobile deposits
  4. Discuss TD alerts with a customer
  5. Ask if you can help CX log into OLB
  6. Turn angry caller into happy caller
  7. Thank your customer for banking with TD
  8. Ask customer about the weather
  9. Send TD appreciate E-card
  10. Help someone log into OLB
  11. Try answering call in a new way
  12. Use customer's name 3 times
  13. Thank a customer for tenure with TD
  14. Ask "What is your favorite movie"
  15. "Anything else I can help with?"
  16. Try answering call in a new way
  17. Use Customer's name 3 times
  18. Tell 3 CX's we are here 24/7
  19. Give colleague a compliment
  20. Make an empathy statement
  21. Discuss TD ASAP with caller
  22. Make your customer laugh
  23. Offer TD Cash Card to customer
  24. Thank your customer for banking with TD