Make your customer laugh Tell 3 CX's we are here 24/7 Make an empathy statement Give colleague a compliment Discuss TD ASAP with caller Leave + Return on-time for lunch Ask if you can help CX log into OLB Send TD appreciate E-card Discuss TD alerts with a customer Thank a customer for tenure with TD Ask "What is your favorite movie" Turn angry caller into happy caller Help someone log into OLB Offer TD Cash Card to customer Ask customer about the weather Try answering call in a new way Refer 3 CX's to use mobile deposits Use Customer's name 3 times Answer a question in the chat Thank your customer for banking with TD Use customer's name 3 times Thank your customer for banking with TD "Anything else I can help with?" Try answering call in a new way Make your customer laugh Tell 3 CX's we are here 24/7 Make an empathy statement Give colleague a compliment Discuss TD ASAP with caller Leave + Return on-time for lunch Ask if you can help CX log into OLB Send TD appreciate E-card Discuss TD alerts with a customer Thank a customer for tenure with TD Ask "What is your favorite movie" Turn angry caller into happy caller Help someone log into OLB Offer TD Cash Card to customer Ask customer about the weather Try answering call in a new way Refer 3 CX's to use mobile deposits Use Customer's name 3 times Answer a question in the chat Thank your customer for banking with TD Use customer's name 3 times Thank your customer for banking with TD "Anything else I can help with?" Try answering call in a new way
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Make your customer laugh
Tell 3 CX's we are here 24/7
Make an empathy statement
Give colleague a compliment
Discuss TD ASAP with caller
Leave + Return on-time for lunch
Ask if you can help CX log into OLB
Send TD appreciate E-card
Discuss TD alerts with a customer
Thank a customer for tenure with TD
Ask "What is your favorite movie"
Turn angry caller into happy caller
Help someone log into OLB
Offer TD Cash Card to customer
Ask customer about the weather
Try answering call in a new way
Refer 3 CX's to use mobile deposits
Use Customer's name 3 times
Answer a question in the chat
Thank your customer for banking with TD
Use customer's name 3 times
Thank your customer for banking with TD
"Anything else I can help with?"
Try answering call in a new way