DiscussTD ASAPwith callerMake yourcustomerlaughThank yourcustomerfor bankingwith TDAnswer aquestionin the chatTryansweringcall in anew wayTurn angrycaller intohappycallerLeave +Returnon-timefor lunch"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDMake anempathystatementTell 3CX's weare here24/7Ask "Whatis yourfavoritemovie"Ask if youcan helpCX loginto OLBHelpsomeonelog intoOLBOffer TDCashCard tocustomerUseCustomer'sname 3timesSend TDappreciateE-cardGivecolleague acomplimentThank acustomerfor tenurewith TDAskcustomerabout theweatherUsecustomer'sname 3timesDiscussTD alertswith acustomerTryansweringcall in anew wayRefer 3CX's touse mobiledepositsDiscussTD ASAPwith callerMake yourcustomerlaughThank yourcustomerfor bankingwith TDAnswer aquestionin the chatTryansweringcall in anew wayTurn angrycaller intohappycallerLeave +Returnon-timefor lunch"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDMake anempathystatementTell 3CX's weare here24/7Ask "Whatis yourfavoritemovie"Ask if youcan helpCX loginto OLBHelpsomeonelog intoOLBOffer TDCashCard tocustomerUseCustomer'sname 3timesSend TDappreciateE-cardGivecolleague acomplimentThank acustomerfor tenurewith TDAskcustomerabout theweatherUsecustomer'sname 3timesDiscussTD alertswith acustomerTryansweringcall in anew wayRefer 3CX's touse mobiledeposits

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss TD ASAP with caller
  2. Make your customer laugh
  3. Thank your customer for banking with TD
  4. Answer a question in the chat
  5. Try answering call in a new way
  6. Turn angry caller into happy caller
  7. Leave + Return on-time for lunch
  8. "Anything else I can help with?"
  9. Thank your customer for banking with TD
  10. Make an empathy statement
  11. Tell 3 CX's we are here 24/7
  12. Ask "What is your favorite movie"
  13. Ask if you can help CX log into OLB
  14. Help someone log into OLB
  15. Offer TD Cash Card to customer
  16. Use Customer's name 3 times
  17. Send TD appreciate E-card
  18. Give colleague a compliment
  19. Thank a customer for tenure with TD
  20. Ask customer about the weather
  21. Use customer's name 3 times
  22. Discuss TD alerts with a customer
  23. Try answering call in a new way
  24. Refer 3 CX's to use mobile deposits