Offer TDCashCard tocustomer"Anythingelse I canhelpwith?"Helpsomeonelog intoOLBRefer 3CX's touse mobiledepositsLeave +Returnon-timefor lunchDiscussTD alertswith acustomerTryansweringcall in anew wayDiscussTD ASAPwith callerSend TDappreciateE-cardThank yourcustomerfor bankingwith TDTurn angrycaller intohappycallerAsk if youcan helpCX loginto OLBUsecustomer'sname 3timesAsk "Whatis yourfavoritemovie"Thank yourcustomerfor bankingwith TDAnswer aquestionin the chatUseCustomer'sname 3timesMake anempathystatementMake yourcustomerlaughGivecolleague acomplimentTryansweringcall in anew wayThank acustomerfor tenurewith TDTell 3CX's weare here24/7Askcustomerabout theweatherOffer TDCashCard tocustomer"Anythingelse I canhelpwith?"Helpsomeonelog intoOLBRefer 3CX's touse mobiledepositsLeave +Returnon-timefor lunchDiscussTD alertswith acustomerTryansweringcall in anew wayDiscussTD ASAPwith callerSend TDappreciateE-cardThank yourcustomerfor bankingwith TDTurn angrycaller intohappycallerAsk if youcan helpCX loginto OLBUsecustomer'sname 3timesAsk "Whatis yourfavoritemovie"Thank yourcustomerfor bankingwith TDAnswer aquestionin the chatUseCustomer'sname 3timesMake anempathystatementMake yourcustomerlaughGivecolleague acomplimentTryansweringcall in anew wayThank acustomerfor tenurewith TDTell 3CX's weare here24/7Askcustomerabout theweather

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Offer TD Cash Card to customer
  2. "Anything else I can help with?"
  3. Help someone log into OLB
  4. Refer 3 CX's to use mobile deposits
  5. Leave + Return on-time for lunch
  6. Discuss TD alerts with a customer
  7. Try answering call in a new way
  8. Discuss TD ASAP with caller
  9. Send TD appreciate E-card
  10. Thank your customer for banking with TD
  11. Turn angry caller into happy caller
  12. Ask if you can help CX log into OLB
  13. Use customer's name 3 times
  14. Ask "What is your favorite movie"
  15. Thank your customer for banking with TD
  16. Answer a question in the chat
  17. Use Customer's name 3 times
  18. Make an empathy statement
  19. Make your customer laugh
  20. Give colleague a compliment
  21. Try answering call in a new way
  22. Thank a customer for tenure with TD
  23. Tell 3 CX's we are here 24/7
  24. Ask customer about the weather