"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDAnswer aquestionin the chatGivecolleague acomplimentTryansweringcall in anew wayOffer TDCashCard tocustomerAsk if youcan helpCX loginto OLBHelpsomeonelog intoOLBUseCustomer'sname 3timesDiscussTD ASAPwith callerTurn angrycaller intohappycallerTryansweringcall in anew wayLeave +Returnon-timefor lunchThank yourcustomerfor bankingwith TDThank acustomerfor tenurewith TDTell 3CX's weare here24/7Refer 3CX's touse mobiledepositsMake anempathystatementAskcustomerabout theweatherUsecustomer'sname 3timesAsk "Whatis yourfavoritemovie"Send TDappreciateE-cardMake yourcustomerlaughDiscussTD alertswith acustomer"Anythingelse I canhelpwith?"Thank yourcustomerfor bankingwith TDAnswer aquestionin the chatGivecolleague acomplimentTryansweringcall in anew wayOffer TDCashCard tocustomerAsk if youcan helpCX loginto OLBHelpsomeonelog intoOLBUseCustomer'sname 3timesDiscussTD ASAPwith callerTurn angrycaller intohappycallerTryansweringcall in anew wayLeave +Returnon-timefor lunchThank yourcustomerfor bankingwith TDThank acustomerfor tenurewith TDTell 3CX's weare here24/7Refer 3CX's touse mobiledepositsMake anempathystatementAskcustomerabout theweatherUsecustomer'sname 3timesAsk "Whatis yourfavoritemovie"Send TDappreciateE-cardMake yourcustomerlaughDiscussTD alertswith acustomer

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Anything else I can help with?"
  2. Thank your customer for banking with TD
  3. Answer a question in the chat
  4. Give colleague a compliment
  5. Try answering call in a new way
  6. Offer TD Cash Card to customer
  7. Ask if you can help CX log into OLB
  8. Help someone log into OLB
  9. Use Customer's name 3 times
  10. Discuss TD ASAP with caller
  11. Turn angry caller into happy caller
  12. Try answering call in a new way
  13. Leave + Return on-time for lunch
  14. Thank your customer for banking with TD
  15. Thank a customer for tenure with TD
  16. Tell 3 CX's we are here 24/7
  17. Refer 3 CX's to use mobile deposits
  18. Make an empathy statement
  19. Ask customer about the weather
  20. Use customer's name 3 times
  21. Ask "What is your favorite movie"
  22. Send TD appreciate E-card
  23. Make your customer laugh
  24. Discuss TD alerts with a customer