DiscussTD ASAPwith callerSend TDappreciateE-cardTurn angrycaller intohappycallerLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBTryansweringcall in anew wayThank yourcustomerfor bankingwith TDAsk "Whatis yourfavoritemovie"Tell 3CX's weare here24/7Answer aquestionin the chatRefer 3CX's touse mobiledepositsUseCustomer'sname 3timesThank acustomerfor tenurewith TDMake yourcustomerlaughMake anempathystatementGivecolleague acomplimentDiscussTD alertswith acustomerAskcustomerabout theweatherThank yourcustomerfor bankingwith TDHelpsomeonelog intoOLBTryansweringcall in anew way"Anythingelse I canhelpwith?"Usecustomer'sname 3timesOffer TDCashCard tocustomerDiscussTD ASAPwith callerSend TDappreciateE-cardTurn angrycaller intohappycallerLeave +Returnon-timefor lunchAsk if youcan helpCX loginto OLBTryansweringcall in anew wayThank yourcustomerfor bankingwith TDAsk "Whatis yourfavoritemovie"Tell 3CX's weare here24/7Answer aquestionin the chatRefer 3CX's touse mobiledepositsUseCustomer'sname 3timesThank acustomerfor tenurewith TDMake yourcustomerlaughMake anempathystatementGivecolleague acomplimentDiscussTD alertswith acustomerAskcustomerabout theweatherThank yourcustomerfor bankingwith TDHelpsomeonelog intoOLBTryansweringcall in anew way"Anythingelse I canhelpwith?"Usecustomer'sname 3timesOffer TDCashCard tocustomer

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss TD ASAP with caller
  2. Send TD appreciate E-card
  3. Turn angry caller into happy caller
  4. Leave + Return on-time for lunch
  5. Ask if you can help CX log into OLB
  6. Try answering call in a new way
  7. Thank your customer for banking with TD
  8. Ask "What is your favorite movie"
  9. Tell 3 CX's we are here 24/7
  10. Answer a question in the chat
  11. Refer 3 CX's to use mobile deposits
  12. Use Customer's name 3 times
  13. Thank a customer for tenure with TD
  14. Make your customer laugh
  15. Make an empathy statement
  16. Give colleague a compliment
  17. Discuss TD alerts with a customer
  18. Ask customer about the weather
  19. Thank your customer for banking with TD
  20. Help someone log into OLB
  21. Try answering call in a new way
  22. "Anything else I can help with?"
  23. Use customer's name 3 times
  24. Offer TD Cash Card to customer