Ask "Whatis yourfavoritemovie"Helpsomeonelog intoOLBUseCustomer'sname 3timesThank yourcustomerfor bankingwith TDDiscussTD ASAPwith callerMake anempathystatement"Anythingelse I canhelpwith?"Turn angrycaller intohappycallerTryansweringcall in anew wayAsk if youcan helpCX loginto OLBAnswer aquestionin the chatGivecolleague acomplimentDiscussTD alertswith acustomerRefer 3CX's touse mobiledepositsThank acustomerfor tenurewith TDUsecustomer'sname 3timesTell 3CX's weare here24/7Send TDappreciateE-cardMake yourcustomerlaughTryansweringcall in anew wayAskcustomerabout theweatherOffer TDCashCard tocustomerThank yourcustomerfor bankingwith TDLeave +Returnon-timefor lunchAsk "Whatis yourfavoritemovie"Helpsomeonelog intoOLBUseCustomer'sname 3timesThank yourcustomerfor bankingwith TDDiscussTD ASAPwith callerMake anempathystatement"Anythingelse I canhelpwith?"Turn angrycaller intohappycallerTryansweringcall in anew wayAsk if youcan helpCX loginto OLBAnswer aquestionin the chatGivecolleague acomplimentDiscussTD alertswith acustomerRefer 3CX's touse mobiledepositsThank acustomerfor tenurewith TDUsecustomer'sname 3timesTell 3CX's weare here24/7Send TDappreciateE-cardMake yourcustomerlaughTryansweringcall in anew wayAskcustomerabout theweatherOffer TDCashCard tocustomerThank yourcustomerfor bankingwith TDLeave +Returnon-timefor lunch

Sleepless Knights Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask "What is your favorite movie"
  2. Help someone log into OLB
  3. Use Customer's name 3 times
  4. Thank your customer for banking with TD
  5. Discuss TD ASAP with caller
  6. Make an empathy statement
  7. "Anything else I can help with?"
  8. Turn angry caller into happy caller
  9. Try answering call in a new way
  10. Ask if you can help CX log into OLB
  11. Answer a question in the chat
  12. Give colleague a compliment
  13. Discuss TD alerts with a customer
  14. Refer 3 CX's to use mobile deposits
  15. Thank a customer for tenure with TD
  16. Use customer's name 3 times
  17. Tell 3 CX's we are here 24/7
  18. Send TD appreciate E-card
  19. Make your customer laugh
  20. Try answering call in a new way
  21. Ask customer about the weather
  22. Offer TD Cash Card to customer
  23. Thank your customer for banking with TD
  24. Leave + Return on-time for lunch