Avg.CHT of 5 Min. for a day Received 7 Fuzzies in a Week No Missed Followups 200 Contacts in a Week Successfully De- escalated 3 Contacts 100% Attendance 2 Weeks No Repeat Contact for a week 1 Approved Gemba Idea Have completed all the curriculums No CCFs in 2 Weeks Scored 100% in 2 Quizzes RAP Score of +95% till end of theWeek Logged in 5 Minutes Prior toShift 60 Contacts in a Day Received 4 Fuzzies in a Week Delighted a customer (Share CD Contact ID) Avg.CHT of 5 Min. for a day Received 7 Fuzzies in a Week No Missed Followups 200 Contacts in a Week Successfully De- escalated 3 Contacts 100% Attendance 2 Weeks No Repeat Contact for a week 1 Approved Gemba Idea Have completed all the curriculums No CCFs in 2 Weeks Scored 100% in 2 Quizzes RAP Score of +95% till end of theWeek Logged in 5 Minutes Prior toShift 60 Contacts in a Day Received 4 Fuzzies in a Week Delighted a customer (Share CD Contact ID)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Y-Avg.CHT of 5 Min. for a day
C-Received 7 Fuzzies in a Week
P-No Missed Followups
Y-200 Contacts in a Week
E-Successfully De-escalated 3 Contacts
C-100% Attendance 2 Weeks
C-No Repeat Contact for a week
Y-1 Approved Gemba Idea
E-Have completed all the curriculums
E-No CCFs in 2 Weeks
C-Scored 100% in 2 Quizzes
P-RAP Score of +95% till end of theWeek
P-Logged in 5 Minutes Prior toShift
P-60 Contacts in a Day
E-Received 4 Fuzzies in a Week
Y-Delighted a customer (Share CD Contact ID)