Avg.CHT of 5 Min. for a day RAP Score of +95% till end of theWeek Received 7 Fuzzies in a Week 1 Approved Gemba Idea Received 4 Fuzzies in a Week No Repeat Contact for a week 200 Contacts in a Week No CCFs in 2 Weeks Scored 100% in 2 Quizzes 100% Attendance 2 Weeks No Missed Followups 60 Contacts in a Day Delighted a customer (Share CD Contact ID) Successfully De- escalated 3 Contacts Logged in 5 Minutes Prior toShift Have completed all the curriculums Avg.CHT of 5 Min. for a day RAP Score of +95% till end of theWeek Received 7 Fuzzies in a Week 1 Approved Gemba Idea Received 4 Fuzzies in a Week No Repeat Contact for a week 200 Contacts in a Week No CCFs in 2 Weeks Scored 100% in 2 Quizzes 100% Attendance 2 Weeks No Missed Followups 60 Contacts in a Day Delighted a customer (Share CD Contact ID) Successfully De- escalated 3 Contacts Logged in 5 Minutes Prior toShift Have completed all the curriculums
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Y-Avg.CHT of 5 Min. for a day
P-RAP Score of +95% till end of theWeek
C-Received 7 Fuzzies in a Week
Y-1 Approved Gemba Idea
E-Received 4 Fuzzies in a Week
C-No Repeat Contact for a week
Y-200 Contacts in a Week
E-No CCFs in 2 Weeks
C-Scored 100% in 2 Quizzes
C-100% Attendance 2 Weeks
P-No Missed Followups
P-60 Contacts in a Day
Y-Delighted a customer (Share CD Contact ID)
E-Successfully De-escalated 3 Contacts
P-Logged in 5 Minutes Prior toShift
E-Have completed all the curriculums