Customersaregenerallyright7minutesEvery 7MinutesWalkcustomers10 footruleFree!lastresortTripleCheckInterpersonalskills matterMeet &GreetMakeappointmentsby phoneappointmentsare lastresortTripleCheckFollow upfrommissedappt.make phoneappointmentsSmile &EngageCustomersaregenerallyright7minutesEvery 7MinutesWalkcustomers10 footruleFree!lastresortTripleCheckInterpersonalskills matterMeet &GreetMakeappointmentsby phoneappointmentsare lastresortTripleCheckFollow upfrommissedappt.make phoneappointmentsSmile &Engage

Customer Service Promises - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
N
4
I
5
B
6
B
7
B
8
G
9
G
10
I
11
N
12
I
13
G
14
G
15
I
16
N
  1. N-Customers are generally right
  2. B-7 minutes
  3. N-Every 7 Minutes
  4. I-Walk customers
  5. B-10 foot rule
  6. B-Free!
  7. B-last resort
  8. G-Triple Check
  9. G-Interpersonal skills matter
  10. I-Meet & Greet
  11. N-Make appointments by phone
  12. I-appointments are last resort
  13. G-Triple Check
  14. G-Follow up from missed appt.
  15. I-make phone appointments
  16. N-Smile & Engage