Smile &EngageMeet &GreetTripleCheckCustomersaregenerallyrightInterpersonalskills matterappointmentsare lastresortTripleCheckFollow upfrommissedappt.10 footruleWalkcustomersEvery 7MinutesMakeappointmentsby phoneFree!make phoneappointmentslastresort7minutesSmile &EngageMeet &GreetTripleCheckCustomersaregenerallyrightInterpersonalskills matterappointmentsare lastresortTripleCheckFollow upfrommissedappt.10 footruleWalkcustomersEvery 7MinutesMakeappointmentsby phoneFree!make phoneappointmentslastresort7minutes

Customer Service Promises - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
N
5
G
6
I
7
G
8
G
9
B
10
I
11
N
12
N
13
B
14
I
15
B
16
B
  1. N-Smile & Engage
  2. I-Meet & Greet
  3. G-Triple Check
  4. N-Customers are generally right
  5. G-Interpersonal skills matter
  6. I-appointments are last resort
  7. G-Triple Check
  8. G-Follow up from missed appt.
  9. B-10 foot rule
  10. I-Walk customers
  11. N-Every 7 Minutes
  12. N-Make appointments by phone
  13. B-Free!
  14. I-make phone appointments
  15. B-last resort
  16. B-7 minutes