Pt over90 callsPt tries toestablishwith a closedproviderphone calllasting 12minutesPt asksformycharthelpPt asks aboutimmunizationssomeonelostasking fordirectionsPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedhave a Pt askfor a refill andnot know thename of the rxMA asksaboutfaxesPt suprisedat Dr.FriedmannHME/AWVschedulingLabs callto speakto MA/MDsamepatient callsmultipletimesPtleaves asamplePatientasks if theyneed tocheck outPt useshandsanitizerSomebodyasks ifbathroomrequires akeyMD givesreschedulepaper thatis illegiblePt doesn'tknow whatthey needto schedulePt comes inwithout aappointmentPt wantsa refillasappharmacycallsPt refers tojayme as aprovidersMA/nurseHomehealthcallsPt over90 callsPt tries toestablishwith a closedproviderphone calllasting 12minutesPt asksformycharthelpPt asks aboutimmunizationssomeonelostasking fordirectionsPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedhave a Pt askfor a refill andnot know thename of the rxMA asksaboutfaxesPt suprisedat Dr.FriedmannHME/AWVschedulingLabs callto speakto MA/MDsamepatient callsmultipletimesPtleaves asamplePatientasks if theyneed tocheck outPt useshandsanitizerSomebodyasks ifbathroomrequires akeyMD givesreschedulepaper thatis illegiblePt doesn'tknow whatthey needto schedulePt comes inwithout aappointmentPt wantsa refillasappharmacycallsPt refers tojayme as aprovidersMA/nurseHomehealthcalls

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt over 90 calls
  2. Pt tries to establish with a closed provider
  3. phone call lasting 12 minutes
  4. Pt asks for mychart help
  5. Pt asks about immunizations
  6. someone lost asking for directions
  7. Pt asks if they have a copay for HME/AWV
  8. Pt wants to get records released
  9. have a Pt ask for a refill and not know the name of the rx
  10. MA asks about faxes
  11. Pt suprised at Dr. Friedmann HME/AWV scheduling
  12. Labs call to speak to MA/MD
  13. same patient calls multiple times
  14. Pt leaves a sample
  15. Patient asks if they need to check out
  16. Pt uses hand sanitizer
  17. Somebody asks if bathroom requires a key
  18. MD gives reschedule paper that is illegible
  19. Pt doesn't know what they need to schedule
  20. Pt comes in without a appointment
  21. Pt wants a refill asap
  22. pharmacy calls
  23. Pt refers to jayme as a providers MA/nurse
  24. Home health calls