phone calllasting 12minutesMD givesreschedulepaper thatis illegibleHomehealthcallsPt useshandsanitizerPt over90 callsLabs callto speakto MA/MDPt asks ifthey havea copay forHME/AWVPt suprisedat Dr.FriedmannHME/AWVschedulingMA asksaboutfaxesPt doesn'tknow whatthey needto schedulesomeonelostasking fordirectionsPt asksformycharthelphave a Pt askfor a refill andnot know thename of the rxPatientasks if theyneed tocheck outPtleaves asamplePt refers tojayme as aprovidersMA/nursesamepatient callsmultipletimesPt wantsto getrecordsreleasedSomebodyasks ifbathroomrequires akeyPt comes inwithout aappointmentPt wantsa refillasapPt asks aboutimmunizationspharmacycallsPt tries toestablishwith a closedproviderphone calllasting 12minutesMD givesreschedulepaper thatis illegibleHomehealthcallsPt useshandsanitizerPt over90 callsLabs callto speakto MA/MDPt asks ifthey havea copay forHME/AWVPt suprisedat Dr.FriedmannHME/AWVschedulingMA asksaboutfaxesPt doesn'tknow whatthey needto schedulesomeonelostasking fordirectionsPt asksformycharthelphave a Pt askfor a refill andnot know thename of the rxPatientasks if theyneed tocheck outPtleaves asamplePt refers tojayme as aprovidersMA/nursesamepatient callsmultipletimesPt wantsto getrecordsreleasedSomebodyasks ifbathroomrequires akeyPt comes inwithout aappointmentPt wantsa refillasapPt asks aboutimmunizationspharmacycallsPt tries toestablishwith a closedprovider

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. phone call lasting 12 minutes
  2. MD gives reschedule paper that is illegible
  3. Home health calls
  4. Pt uses hand sanitizer
  5. Pt over 90 calls
  6. Labs call to speak to MA/MD
  7. Pt asks if they have a copay for HME/AWV
  8. Pt suprised at Dr. Friedmann HME/AWV scheduling
  9. MA asks about faxes
  10. Pt doesn't know what they need to schedule
  11. someone lost asking for directions
  12. Pt asks for mychart help
  13. have a Pt ask for a refill and not know the name of the rx
  14. Patient asks if they need to check out
  15. Pt leaves a sample
  16. Pt refers to jayme as a providers MA/nurse
  17. same patient calls multiple times
  18. Pt wants to get records released
  19. Somebody asks if bathroom requires a key
  20. Pt comes in without a appointment
  21. Pt wants a refill asap
  22. Pt asks about immunizations
  23. pharmacy calls
  24. Pt tries to establish with a closed provider