Pt asksformycharthelpPt wantsto getrecordsreleasedPatientasks if theyneed tocheck outLabs callto speakto MA/MDsomeonelostasking fordirectionssamepatient callsmultipletimeshave a Pt askfor a refill andnot know thename of the rxSomebodyasks ifbathroomrequires akeyHomehealthcallsPt comes inwithout aappointmentPt refers tojayme as aprovidersMA/nurseMA asksaboutfaxesPt asks ifthey havea copay forHME/AWVPt asks aboutimmunizationsMD givesreschedulepaper thatis illegiblePt tries toestablishwith a closedproviderPt doesn'tknow whatthey needto schedulePt useshandsanitizerpharmacycallsPt wantsa refillasapPt suprisedat Dr.FriedmannHME/AWVschedulingphone calllasting 12minutesPt over90 callsPtleaves asamplePt asksformycharthelpPt wantsto getrecordsreleasedPatientasks if theyneed tocheck outLabs callto speakto MA/MDsomeonelostasking fordirectionssamepatient callsmultipletimeshave a Pt askfor a refill andnot know thename of the rxSomebodyasks ifbathroomrequires akeyHomehealthcallsPt comes inwithout aappointmentPt refers tojayme as aprovidersMA/nurseMA asksaboutfaxesPt asks ifthey havea copay forHME/AWVPt asks aboutimmunizationsMD givesreschedulepaper thatis illegiblePt tries toestablishwith a closedproviderPt doesn'tknow whatthey needto schedulePt useshandsanitizerpharmacycallsPt wantsa refillasapPt suprisedat Dr.FriedmannHME/AWVschedulingphone calllasting 12minutesPt over90 callsPtleaves asample

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks for mychart help
  2. Pt wants to get records released
  3. Patient asks if they need to check out
  4. Labs call to speak to MA/MD
  5. someone lost asking for directions
  6. same patient calls multiple times
  7. have a Pt ask for a refill and not know the name of the rx
  8. Somebody asks if bathroom requires a key
  9. Home health calls
  10. Pt comes in without a appointment
  11. Pt refers to jayme as a providers MA/nurse
  12. MA asks about faxes
  13. Pt asks if they have a copay for HME/AWV
  14. Pt asks about immunizations
  15. MD gives reschedule paper that is illegible
  16. Pt tries to establish with a closed provider
  17. Pt doesn't know what they need to schedule
  18. Pt uses hand sanitizer
  19. pharmacy calls
  20. Pt wants a refill asap
  21. Pt suprised at Dr. Friedmann HME/AWV scheduling
  22. phone call lasting 12 minutes
  23. Pt over 90 calls
  24. Pt leaves a sample