Pt refers tojayme as aprovidersMA/nursePatientasks if theyneed tocheck outPt wantsto getrecordsreleasedPtleaves asampleHomehealthcallspharmacycallsMD givesreschedulepaper thatis illegiblesomeonelostasking fordirectionsPt wantsa refillasapPt tries toestablishwith a closedproviderPt asks aboutimmunizationshave a Pt askfor a refill andnot know thename of the rxPt asksformycharthelpSomebodyasks ifbathroomrequires akeyPt suprisedat Dr.FriedmannHME/AWVschedulingPt useshandsanitizerphone calllasting 12minutesLabs callto speakto MA/MDPt over90 callsPt asks ifthey havea copay forHME/AWVPt comes inwithout aappointmentPt doesn'tknow whatthey needto scheduleMA asksaboutfaxessamepatient callsmultipletimesPt refers tojayme as aprovidersMA/nursePatientasks if theyneed tocheck outPt wantsto getrecordsreleasedPtleaves asampleHomehealthcallspharmacycallsMD givesreschedulepaper thatis illegiblesomeonelostasking fordirectionsPt wantsa refillasapPt tries toestablishwith a closedproviderPt asks aboutimmunizationshave a Pt askfor a refill andnot know thename of the rxPt asksformycharthelpSomebodyasks ifbathroomrequires akeyPt suprisedat Dr.FriedmannHME/AWVschedulingPt useshandsanitizerphone calllasting 12minutesLabs callto speakto MA/MDPt over90 callsPt asks ifthey havea copay forHME/AWVPt comes inwithout aappointmentPt doesn'tknow whatthey needto scheduleMA asksaboutfaxessamepatient callsmultipletimes

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt refers to jayme as a providers MA/nurse
  2. Patient asks if they need to check out
  3. Pt wants to get records released
  4. Pt leaves a sample
  5. Home health calls
  6. pharmacy calls
  7. MD gives reschedule paper that is illegible
  8. someone lost asking for directions
  9. Pt wants a refill asap
  10. Pt tries to establish with a closed provider
  11. Pt asks about immunizations
  12. have a Pt ask for a refill and not know the name of the rx
  13. Pt asks for mychart help
  14. Somebody asks if bathroom requires a key
  15. Pt suprised at Dr. Friedmann HME/AWV scheduling
  16. Pt uses hand sanitizer
  17. phone call lasting 12 minutes
  18. Labs call to speak to MA/MD
  19. Pt over 90 calls
  20. Pt asks if they have a copay for HME/AWV
  21. Pt comes in without a appointment
  22. Pt doesn't know what they need to schedule
  23. MA asks about faxes
  24. same patient calls multiple times