Pt wantsto getrecordsreleasedPt refers tojayme as aprovidersMA/nursePatientasks if theyneed tocheck outsamepatient callsmultipletimesPt doesn'tknow whatthey needto schedulePt comes inwithout aappointmentPt asks ifthey havea copay forHME/AWVPt useshandsanitizerPt asksformycharthelpSomebodyasks ifbathroomrequires akeyPt tries toestablishwith a closedproviderphone calllasting 12minutespharmacycallsMA asksaboutfaxeshave a Pt askfor a refill andnot know thename of the rxMD givesreschedulepaper thatis illegiblePt wantsa refillasapLabs callto speakto MA/MDPt suprisedat Dr.FriedmannHME/AWVschedulingPt over90 callssomeonelostasking fordirectionsPt asks aboutimmunizationsHomehealthcallsPtleaves asamplePt wantsto getrecordsreleasedPt refers tojayme as aprovidersMA/nursePatientasks if theyneed tocheck outsamepatient callsmultipletimesPt doesn'tknow whatthey needto schedulePt comes inwithout aappointmentPt asks ifthey havea copay forHME/AWVPt useshandsanitizerPt asksformycharthelpSomebodyasks ifbathroomrequires akeyPt tries toestablishwith a closedproviderphone calllasting 12minutespharmacycallsMA asksaboutfaxeshave a Pt askfor a refill andnot know thename of the rxMD givesreschedulepaper thatis illegiblePt wantsa refillasapLabs callto speakto MA/MDPt suprisedat Dr.FriedmannHME/AWVschedulingPt over90 callssomeonelostasking fordirectionsPt asks aboutimmunizationsHomehealthcallsPtleaves asample

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt wants to get records released
  2. Pt refers to jayme as a providers MA/nurse
  3. Patient asks if they need to check out
  4. same patient calls multiple times
  5. Pt doesn't know what they need to schedule
  6. Pt comes in without a appointment
  7. Pt asks if they have a copay for HME/AWV
  8. Pt uses hand sanitizer
  9. Pt asks for mychart help
  10. Somebody asks if bathroom requires a key
  11. Pt tries to establish with a closed provider
  12. phone call lasting 12 minutes
  13. pharmacy calls
  14. MA asks about faxes
  15. have a Pt ask for a refill and not know the name of the rx
  16. MD gives reschedule paper that is illegible
  17. Pt wants a refill asap
  18. Labs call to speak to MA/MD
  19. Pt suprised at Dr. Friedmann HME/AWV scheduling
  20. Pt over 90 calls
  21. someone lost asking for directions
  22. Pt asks about immunizations
  23. Home health calls
  24. Pt leaves a sample