Pt over90 callsPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedHomehealthcallsPatientasks if theyneed tocheck outsamepatient callsmultipletimesPt suprisedat Dr.FriedmannHME/AWVschedulingPtleaves asamplePt refers tojayme as aprovidersMA/nurseMD givesreschedulepaper thatis illegiblephone calllasting 12minutesPt asks aboutimmunizationsPt tries toestablishwith a closedproviderPt asksformycharthelpPt wantsa refillasapSomebodyasks ifbathroomrequires akeysomeonelostasking fordirectionsLabs callto speakto MA/MDpharmacycallsMA asksaboutfaxeshave a Pt askfor a refill andnot know thename of the rxPt comes inwithout aappointmentPt useshandsanitizerPt doesn'tknow whatthey needto schedulePt over90 callsPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedHomehealthcallsPatientasks if theyneed tocheck outsamepatient callsmultipletimesPt suprisedat Dr.FriedmannHME/AWVschedulingPtleaves asamplePt refers tojayme as aprovidersMA/nurseMD givesreschedulepaper thatis illegiblephone calllasting 12minutesPt asks aboutimmunizationsPt tries toestablishwith a closedproviderPt asksformycharthelpPt wantsa refillasapSomebodyasks ifbathroomrequires akeysomeonelostasking fordirectionsLabs callto speakto MA/MDpharmacycallsMA asksaboutfaxeshave a Pt askfor a refill andnot know thename of the rxPt comes inwithout aappointmentPt useshandsanitizerPt doesn'tknow whatthey needto schedule

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt over 90 calls
  2. Pt asks if they have a copay for HME/AWV
  3. Pt wants to get records released
  4. Home health calls
  5. Patient asks if they need to check out
  6. same patient calls multiple times
  7. Pt suprised at Dr. Friedmann HME/AWV scheduling
  8. Pt leaves a sample
  9. Pt refers to jayme as a providers MA/nurse
  10. MD gives reschedule paper that is illegible
  11. phone call lasting 12 minutes
  12. Pt asks about immunizations
  13. Pt tries to establish with a closed provider
  14. Pt asks for mychart help
  15. Pt wants a refill asap
  16. Somebody asks if bathroom requires a key
  17. someone lost asking for directions
  18. Labs call to speak to MA/MD
  19. pharmacy calls
  20. MA asks about faxes
  21. have a Pt ask for a refill and not know the name of the rx
  22. Pt comes in without a appointment
  23. Pt uses hand sanitizer
  24. Pt doesn't know what they need to schedule