MA asksaboutfaxesPt wantsto getrecordsreleasedPt asks aboutimmunizationsPt suprisedat Dr.FriedmannHME/AWVschedulingPt wantsa refillasapsomeonelostasking fordirectionsPt asks ifthey havea copay forHME/AWVLabs callto speakto MA/MDHomehealthcallsphone calllasting 12minutespharmacycallsMD givesreschedulepaper thatis illegiblePt over90 callsPt doesn'tknow whatthey needto schedulePt useshandsanitizerPt tries toestablishwith a closedproviderPtleaves asamplehave a Pt askfor a refill andnot know thename of the rxPt asksformycharthelpsamepatient callsmultipletimesSomebodyasks ifbathroomrequires akeyPatientasks if theyneed tocheck outPt refers tojayme as aprovidersMA/nursePt comes inwithout aappointmentMA asksaboutfaxesPt wantsto getrecordsreleasedPt asks aboutimmunizationsPt suprisedat Dr.FriedmannHME/AWVschedulingPt wantsa refillasapsomeonelostasking fordirectionsPt asks ifthey havea copay forHME/AWVLabs callto speakto MA/MDHomehealthcallsphone calllasting 12minutespharmacycallsMD givesreschedulepaper thatis illegiblePt over90 callsPt doesn'tknow whatthey needto schedulePt useshandsanitizerPt tries toestablishwith a closedproviderPtleaves asamplehave a Pt askfor a refill andnot know thename of the rxPt asksformycharthelpsamepatient callsmultipletimesSomebodyasks ifbathroomrequires akeyPatientasks if theyneed tocheck outPt refers tojayme as aprovidersMA/nursePt comes inwithout aappointment

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MA asks about faxes
  2. Pt wants to get records released
  3. Pt asks about immunizations
  4. Pt suprised at Dr. Friedmann HME/AWV scheduling
  5. Pt wants a refill asap
  6. someone lost asking for directions
  7. Pt asks if they have a copay for HME/AWV
  8. Labs call to speak to MA/MD
  9. Home health calls
  10. phone call lasting 12 minutes
  11. pharmacy calls
  12. MD gives reschedule paper that is illegible
  13. Pt over 90 calls
  14. Pt doesn't know what they need to schedule
  15. Pt uses hand sanitizer
  16. Pt tries to establish with a closed provider
  17. Pt leaves a sample
  18. have a Pt ask for a refill and not know the name of the rx
  19. Pt asks for mychart help
  20. same patient calls multiple times
  21. Somebody asks if bathroom requires a key
  22. Patient asks if they need to check out
  23. Pt refers to jayme as a providers MA/nurse
  24. Pt comes in without a appointment