Patientasks if theyneed tocheck outPt comes inwithout aappointmentMA asksaboutfaxesPt useshandsanitizerMD givesreschedulepaper thatis illegiblesomeonelostasking fordirectionsPtleaves asamplePt asksformycharthelpPt doesn'tknow whatthey needto schedulePt refers tojayme as aprovidersMA/nursePt wantsa refillasapHomehealthcallssamepatient callsmultipletimesLabs callto speakto MA/MDPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedphone calllasting 12minutesPt tries toestablishwith a closedproviderSomebodyasks ifbathroomrequires akeyPt suprisedat Dr.FriedmannHME/AWVschedulingPt over90 callsPt asks aboutimmunizationshave a Pt askfor a refill andnot know thename of the rxpharmacycallsPatientasks if theyneed tocheck outPt comes inwithout aappointmentMA asksaboutfaxesPt useshandsanitizerMD givesreschedulepaper thatis illegiblesomeonelostasking fordirectionsPtleaves asamplePt asksformycharthelpPt doesn'tknow whatthey needto schedulePt refers tojayme as aprovidersMA/nursePt wantsa refillasapHomehealthcallssamepatient callsmultipletimesLabs callto speakto MA/MDPt asks ifthey havea copay forHME/AWVPt wantsto getrecordsreleasedphone calllasting 12minutesPt tries toestablishwith a closedproviderSomebodyasks ifbathroomrequires akeyPt suprisedat Dr.FriedmannHME/AWVschedulingPt over90 callsPt asks aboutimmunizationshave a Pt askfor a refill andnot know thename of the rxpharmacycalls

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Patient asks if they need to check out
  2. Pt comes in without a appointment
  3. MA asks about faxes
  4. Pt uses hand sanitizer
  5. MD gives reschedule paper that is illegible
  6. someone lost asking for directions
  7. Pt leaves a sample
  8. Pt asks for mychart help
  9. Pt doesn't know what they need to schedule
  10. Pt refers to jayme as a providers MA/nurse
  11. Pt wants a refill asap
  12. Home health calls
  13. same patient calls multiple times
  14. Labs call to speak to MA/MD
  15. Pt asks if they have a copay for HME/AWV
  16. Pt wants to get records released
  17. phone call lasting 12 minutes
  18. Pt tries to establish with a closed provider
  19. Somebody asks if bathroom requires a key
  20. Pt suprised at Dr. Friedmann HME/AWV scheduling
  21. Pt over 90 calls
  22. Pt asks about immunizations
  23. have a Pt ask for a refill and not know the name of the rx
  24. pharmacy calls