have a Pt askfor a refill andnot know thename of the rxPtleaves asamplePt comes inwithout aappointmentPt tries toestablishwith a closedproviderPt asksformycharthelpLabs callto speakto MA/MDPt doesn'tknow whatthey needto schedulepharmacycallsSomebodyasks ifbathroomrequires akeyPt asks aboutimmunizationsHomehealthcallsPt asks ifthey havea copay forHME/AWVsomeonelostasking fordirectionsPt suprisedat Dr.FriedmannHME/AWVschedulingphone calllasting 12minutesPt refers tojayme as aprovidersMA/nursePt useshandsanitizerPt wantsto getrecordsreleasedMD givesreschedulepaper thatis illegiblePatientasks if theyneed tocheck outPt over90 callsMA asksaboutfaxessamepatient callsmultipletimesPt wantsa refillasaphave a Pt askfor a refill andnot know thename of the rxPtleaves asamplePt comes inwithout aappointmentPt tries toestablishwith a closedproviderPt asksformycharthelpLabs callto speakto MA/MDPt doesn'tknow whatthey needto schedulepharmacycallsSomebodyasks ifbathroomrequires akeyPt asks aboutimmunizationsHomehealthcallsPt asks ifthey havea copay forHME/AWVsomeonelostasking fordirectionsPt suprisedat Dr.FriedmannHME/AWVschedulingphone calllasting 12minutesPt refers tojayme as aprovidersMA/nursePt useshandsanitizerPt wantsto getrecordsreleasedMD givesreschedulepaper thatis illegiblePatientasks if theyneed tocheck outPt over90 callsMA asksaboutfaxessamepatient callsmultipletimesPt wantsa refillasap

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. have a Pt ask for a refill and not know the name of the rx
  2. Pt leaves a sample
  3. Pt comes in without a appointment
  4. Pt tries to establish with a closed provider
  5. Pt asks for mychart help
  6. Labs call to speak to MA/MD
  7. Pt doesn't know what they need to schedule
  8. pharmacy calls
  9. Somebody asks if bathroom requires a key
  10. Pt asks about immunizations
  11. Home health calls
  12. Pt asks if they have a copay for HME/AWV
  13. someone lost asking for directions
  14. Pt suprised at Dr. Friedmann HME/AWV scheduling
  15. phone call lasting 12 minutes
  16. Pt refers to jayme as a providers MA/nurse
  17. Pt uses hand sanitizer
  18. Pt wants to get records released
  19. MD gives reschedule paper that is illegible
  20. Patient asks if they need to check out
  21. Pt over 90 calls
  22. MA asks about faxes
  23. same patient calls multiple times
  24. Pt wants a refill asap