phone calllasting 12minutesPtleaves asamplePt wantsa refillasapPt suprisedat Dr.FriedmannHME/AWVschedulingPt tries toestablishwith a closedproviderPt wantsto getrecordsreleasedPt refers tojayme as aprovidersMA/nursePt asks ifthey havea copay forHME/AWVPt doesn'tknow whatthey needto schedulesamepatient callsmultipletimesPt over90 callsPt asks aboutimmunizationsSomebodyasks ifbathroomrequires akeyPatientasks if theyneed tocheck outPt useshandsanitizerMA asksaboutfaxesPt asksformycharthelppharmacycallssomeonelostasking fordirectionsMD givesreschedulepaper thatis illegiblePt comes inwithout aappointmentHomehealthcallshave a Pt askfor a refill andnot know thename of the rxLabs callto speakto MA/MDphone calllasting 12minutesPtleaves asamplePt wantsa refillasapPt suprisedat Dr.FriedmannHME/AWVschedulingPt tries toestablishwith a closedproviderPt wantsto getrecordsreleasedPt refers tojayme as aprovidersMA/nursePt asks ifthey havea copay forHME/AWVPt doesn'tknow whatthey needto schedulesamepatient callsmultipletimesPt over90 callsPt asks aboutimmunizationsSomebodyasks ifbathroomrequires akeyPatientasks if theyneed tocheck outPt useshandsanitizerMA asksaboutfaxesPt asksformycharthelppharmacycallssomeonelostasking fordirectionsMD givesreschedulepaper thatis illegiblePt comes inwithout aappointmentHomehealthcallshave a Pt askfor a refill andnot know thename of the rxLabs callto speakto MA/MD

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. phone call lasting 12 minutes
  2. Pt leaves a sample
  3. Pt wants a refill asap
  4. Pt suprised at Dr. Friedmann HME/AWV scheduling
  5. Pt tries to establish with a closed provider
  6. Pt wants to get records released
  7. Pt refers to jayme as a providers MA/nurse
  8. Pt asks if they have a copay for HME/AWV
  9. Pt doesn't know what they need to schedule
  10. same patient calls multiple times
  11. Pt over 90 calls
  12. Pt asks about immunizations
  13. Somebody asks if bathroom requires a key
  14. Patient asks if they need to check out
  15. Pt uses hand sanitizer
  16. MA asks about faxes
  17. Pt asks for mychart help
  18. pharmacy calls
  19. someone lost asking for directions
  20. MD gives reschedule paper that is illegible
  21. Pt comes in without a appointment
  22. Home health calls
  23. have a Pt ask for a refill and not know the name of the rx
  24. Labs call to speak to MA/MD