Pt suprisedat Dr.FriedmannHME/AWVschedulingsomeonelostasking fordirectionsSomebodyasks ifbathroomrequires akeyLabs callto speakto MA/MDPt over90 callsPt useshandsanitizerPt wantsto getrecordsreleasedPt asks ifthey havea copay forHME/AWVPt wantsa refillasapPt doesn'tknow whatthey needto schedulephone calllasting 12minutesHomehealthcallshave a Pt askfor a refill andnot know thename of the rxPt tries toestablishwith a closedproviderpharmacycallsMD givesreschedulepaper thatis illegiblePt refers tojayme as aprovidersMA/nursePt asks aboutimmunizationssamepatient callsmultipletimesPatientasks if theyneed tocheck outMA asksaboutfaxesPtleaves asamplePt asksformycharthelpPt comes inwithout aappointmentPt suprisedat Dr.FriedmannHME/AWVschedulingsomeonelostasking fordirectionsSomebodyasks ifbathroomrequires akeyLabs callto speakto MA/MDPt over90 callsPt useshandsanitizerPt wantsto getrecordsreleasedPt asks ifthey havea copay forHME/AWVPt wantsa refillasapPt doesn'tknow whatthey needto schedulephone calllasting 12minutesHomehealthcallshave a Pt askfor a refill andnot know thename of the rxPt tries toestablishwith a closedproviderpharmacycallsMD givesreschedulepaper thatis illegiblePt refers tojayme as aprovidersMA/nursePt asks aboutimmunizationssamepatient callsmultipletimesPatientasks if theyneed tocheck outMA asksaboutfaxesPtleaves asamplePt asksformycharthelpPt comes inwithout aappointment

Front Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt suprised at Dr. Friedmann HME/AWV scheduling
  2. someone lost asking for directions
  3. Somebody asks if bathroom requires a key
  4. Labs call to speak to MA/MD
  5. Pt over 90 calls
  6. Pt uses hand sanitizer
  7. Pt wants to get records released
  8. Pt asks if they have a copay for HME/AWV
  9. Pt wants a refill asap
  10. Pt doesn't know what they need to schedule
  11. phone call lasting 12 minutes
  12. Home health calls
  13. have a Pt ask for a refill and not know the name of the rx
  14. Pt tries to establish with a closed provider
  15. pharmacy calls
  16. MD gives reschedule paper that is illegible
  17. Pt refers to jayme as a providers MA/nurse
  18. Pt asks about immunizations
  19. same patient calls multiple times
  20. Patient asks if they need to check out
  21. MA asks about faxes
  22. Pt leaves a sample
  23. Pt asks for mychart help
  24. Pt comes in without a appointment