Use the KBArticles tohelp acustomer 3timesShareyour petphotos :)Watch a TEDTalk related toyour field ofwork (andshare!)Sharesomethingwith the teamthat they don’tknowTake a picturewith a teammember andpost it onLinkedIn (Tag!)Write a SelfEvaluation(Accomplishments,Goals, etc.)Suggest aProductImprovementCreatea KBarticleRefer 2customersto Sales orRenewalsGet 100%CSAT forthe weekClose 15chats inone dayRespondto 25emails ina dayRead anarticle andshare insightswith team viavideoTell someonein anotherdepartmentthey’re doinga good jobGuess thecharacterIsabelle drewon the CSBoardAssist someoneby taking on acase/answeringtheir questionsMake theteamlaughCreatea KBarticleSendappreciationnote topeersCreatea KBarticleDecorateyourdeskBringtreats forthe teamGiveIsabelle 2KB articlesto uploadLikeMaximizerLinkedIn andshare/like apostSay “GoodMorning”to 5 peoplein one dayTell someonein CS whatthey’re doingreally wellGet 100%Resolutionfor theweekGet apositivecommentfrom theCSATFigure out aunique issueand share thesolution withthe groupSubmit asuggestionfor CSUse the KBArticles tohelp acustomer 3timesShareyour petphotos :)Watch a TEDTalk related toyour field ofwork (andshare!)Sharesomethingwith the teamthat they don’tknowTake a picturewith a teammember andpost it onLinkedIn (Tag!)Write a SelfEvaluation(Accomplishments,Goals, etc.)Suggest aProductImprovementCreatea KBarticleRefer 2customersto Sales orRenewalsGet 100%CSAT forthe weekClose 15chats inone dayRespondto 25emails ina dayRead anarticle andshare insightswith team viavideoTell someonein anotherdepartmentthey’re doinga good jobGuess thecharacterIsabelle drewon the CSBoardAssist someoneby taking on acase/answeringtheir questionsMake theteamlaughCreatea KBarticleSendappreciationnote topeersCreatea KBarticleDecorateyourdeskBringtreats forthe teamGiveIsabelle 2KB articlesto uploadLikeMaximizerLinkedIn andshare/like apostSay “GoodMorning”to 5 peoplein one dayTell someonein CS whatthey’re doingreally wellGet 100%Resolutionfor theweekGet apositivecommentfrom theCSATFigure out aunique issueand share thesolution withthe groupSubmit asuggestionfor CS

CS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the KB Articles to help a customer 3 times
  2. Share your pet photos :)
  3. Watch a TED Talk related to your field of work (and share!)
  4. Share something with the team that they don’t know
  5. Take a picture with a team member and post it on LinkedIn (Tag!)
  6. Write a Self Evaluation (Accomplishments, Goals, etc.)
  7. Suggest a Product Improvement
  8. Create a KB article
  9. Refer 2 customers to Sales or Renewals
  10. Get 100% CSAT for the week
  11. Close 15 chats in one day
  12. Respond to 25 emails in a day
  13. Read an article and share insights with team via video
  14. Tell someone in another department they’re doing a good job
  15. Guess the character Isabelle drew on the CS Board
  16. Assist someone by taking on a case/answering their questions
  17. Make the team laugh
  18. Create a KB article
  19. Send appreciation note to peers
  20. Create a KB article
  21. Decorate your desk
  22. Bring treats for the team
  23. Give Isabelle 2 KB articles to upload
  24. Like Maximizer LinkedIn and share/like a post
  25. Say “Good Morning” to 5 people in one day
  26. Tell someone in CS what they’re doing really well
  27. Get 100% Resolution for the week
  28. Get a positive comment from the CSAT
  29. Figure out a unique issue and share the solution with the group
  30. Submit a suggestion for CS